SAAS— Software as a Service

By: Xinya(Isabella) ZhaoJianhua(Ailsa) CuiXiaoyi(Minnie) LiLeeAnn Keating

Introduction

— The Philosophy of SAAS

What is it?

• SAAS stands for Software as a Service• It is commonly referred to as the Application Service

Provider (ASP) model• In general, Software As A Service meaning delivering

software over the internet• Its biggest feature is that it is generally sold on demand• Its ability to simplify deployment and and reduce

customer acquisition costs• SAAS is also often associated with a "pay as you go"

subscription licensing model

Traditional SAAS

Key Characteristics of SAAS• Available via the web• Product support, maintenance, enhancement and deployment are

managed centrally by the Vendor• Deployment model is one-to-many in terms of feature-sets• Pricing is kept as simple as possible• Many SAAS products can be ordered, immediately deployed and paid for

online • Due to the Vendor requirement to "package" these products and make

them "self-supporting", the offering is forced to be well thought out and simple from an end user's perspective

• First-line end user support is often not provided at all, or provided through online community forums, wikis and help documentation. Interfaces are thus developed to be extremely intuitive and self-supporting

Great SAAS Businesses Do…

• They charge for their services• They foster and maintain trust• They evangelize their value• They segment and understand their market• They understand buying behaviour and the

current status of SAAS• They understand that they are selling a service,

not software• They improve continuously

The Evolution of SAAS

The History of SAAS

Idea was born in late 90s to save cost

Early example: SiteEasy

Efficient & Effective new way of ultilizing new technology

So, where are we now?

• Lower start-up cost • Faster return on investment• Key component of business systems revolution• Feasible • Conceivable

The Future of SAAS

• Multiple solutions on client demand• Easy-using as a hot-spot• All corporate environments friendly• Focusing on people

The Use of SAAS

SAAS Delivery Model The provider is responsible

for the implementation of all pre-, post-maintenance and other services, companies need to purchase hardware and software, construction, computer room, IT recruitment personnel, just one-time pre-paid fees and regular implementation of the project software rental service fee, you can access through the Internet information system.

The Reasons of Using SAAS Less Risk Taken

30-day trial Individual Service

Fewer upfront cost Pay as you go

Deployment is rapid When you are ready, SaaS is ready as well

Greater Utilisation Widely used Greater Utilisation gained

Better Reliability and Security Fewer service disruptions Fewer security breaches

The Advantages of SAAS

• Business need not equipped with IT expertise and technical personnel.

• Less investment. • The way companies hire to

conduct logistics business management, does not require special maintenance and management

The Disadvantages of SAAS

• SaaS is operated through browser, which may not very convenient comparing installed software.

• The user account may be stolen, then important information will be lost.

• The provider is going to have and be storing the business data

Conclusion

• SAAS is a success• Advances in technology• Customer care• Offering a service over a

product• www.SAAS.com

Thank You for Your Time!