sabpp hr standards journey
DESCRIPTION
#hrstandards2014TRANSCRIPT
Marius Meyer, CEO: SABPP
28 August 2014
@SABPP1
NATIONAL HR STANDARDS JOURNEY:KEY SUCCESS STORIES FROM THE LAST YEAR (2013-2014)
Where can you get the slides?
OPTION 1: FAST WAY
•www.slideshare.net/SABPP
•Twitter: @SABPP1
•Blog: hrtoday.me
OPTION 2: SLOW WAY
•Via email tomorrow
Thank you for your support
I want to thank the 2000+ HR professionals for engaging with us on this exciting project
over the last year.
Thank you to the hundreds of HR professionals who joined our HR professional community in accordance with the NQF Act,
Act nr 67 of 2008. Those who still need to join, please do so by sending an email to
Maslow’s needs in 2014
FOLLOW US ON :
@sabpp1@mariussabpp@siphiwemoyo
#hrstandards2014
Critical questions
1. How many of you would like to eat in a restaurant without standards?
2. Or stay in a hotel without standards?
3. Or send your child to a school (or pre-school) without standards?
4. Or get operated in a hospital without any standards?
5. Or drive a car without standards?
6. Or use an airline without standards?
Then when it comes to HR …
Why do we continue to manage people and govern
the most precious part of our organisations (i.e. people)
without standards?
Top facts about HR• Human Capital is the biggest concern for CEOs
(PwC).• Only 18% of CEOs feel confident that they have
the right people in place to execute strategy (CEB).
• Human Capital is the biggest risk in business (HCI Africa).
• Skills crisis is the top obstacle to economic growth.
• Strikes cost SA R 200 million+ per day.
More facts about HR• SA losing R12 billion a year due to absenteeism.• Only 19% auditors feel they use HR optimally (CG
Index – Institute of Internal Auditors)• Only 5% employees understand business strategy.• World-wide 13% of employees actively engaged.• Companies with engaged employees outperform
others by 202% (Dale Carnegie).• Companies with good HR Practices outperform others
by treating HR as critical business function, these companies are 105% more profitable.
• Average ROI on wellness programmes: 300%.
Why a national HR Standard?
• We need to improve the quality of HR practice.• HR will not be seen as a true profession
without standards.• Inconsistencies – practices, sites, business
units, companies, industries.• Too many bad examples of things going wrong
– Marikana, Medupi.• Raising the bar for the HR profession and
business impact.
Myths about standards
• Impose an onerous compliance regime
• Duplicate best practices
• Our company is so unique syndrome
• Standards stifle innovation
• Take flexibility away
• Ignore industry differences
• Too practical, not based on theory/research
• Standards are cast in stone
The reality is …
Types of standards
• Unit standards / Curriculum standards
• Service delivery standards
• Competence standards
• Metrics/benchmarking standards
• Professional practice standards
• Business/industry/process/system standards - ISO
Global approaches to standards
• Production and safety lead – ISO standards
• Professional standards – accounting
• Top global companies – their own standards
• Canada – HR Standards & Metrics
• UK – Human Capital Standard (BSI/CIPD)
• ISO HR project started
• South African National HR Standards
• HR Standards in Namibia
It all started on 21 May 2013 with 13 Standard facilitators
468 HR Leaders developing HR Standards for South Africa
HR Standards Facilitators
Kate Dikgale-Freeman Michael Robbins Linda Chipunza
BUSINESS STRATEGY – HR BUSINESS ALIGNMENT
❶ StrategicHRM
❷ TalentManagement
❸ HR RiskManagement
HR ARCHITECTURE
HR VALUE & DELIVERY PLATFORM
❹ Work- force
planning
❺
Learning
❻Perfor- mance
❼
Reward
❽Well- ness
❾ERM
❿OD
⓫ HR Service Delivery
⓬ HR Technology
(HRIS)
PreparePrepare
Imple-ment
Imple-ment
ReviewReview ImproveImprove⓭ HR MEASUREMENTHR Audit: Standards & Metrics
H R C O
M P E T E N
C I E S © SABPP HRM SYSTEM STANDARDS MODEL
HR Standards File (HR System)
Order from the SABPP table at the exhibition or send
email to
HR Standards Journey
Phase 1:
HR MANAGEMENT SYSTEM STANDARD
(21 May 2013)
Phase 1:
HR MANAGEMENT SYSTEM STANDARD
(21 May 2013)
Phase 2:
HR MANAGEMENT SYSTEM APPLICATION
STANDARD(20-21 Aug 2013)
Phase 2:
HR MANAGEMENT SYSTEM APPLICATION
STANDARD(20-21 Aug 2013)
Phase 3:
HR PROFESSIONALPRACTICE STANDARDS
(14 May 2014)
Phase 3:
HR PROFESSIONALPRACTICE STANDARDS
(14 May 2014)
“WHAT” STANDARD
What are the elements of the HR system?
13 elements:DefinitionObjectives
Implementation(High level)
“WHAT” STANDARD
What are the elements of the HR system?
13 elements:DefinitionObjectives
Implementation(High level)
“HOW TO” STANDARD
How can we apply the HR System standard?
How to apply the 13 standard elements
“HOW TO” STANDARD
How can we apply the HR System standard?
How to apply the 13 standard elements
“WHAT” AND “HOW” OF SPECIFIC PROFESSIONAL PRACTICE STANDARDS
•Succession Planning•Employment Equity•Career Development•Engagement•Learning culture•Change management•Organisation design
“WHAT” AND “HOW” OF SPECIFIC PROFESSIONAL PRACTICE STANDARDS
•Succession Planning•Employment Equity•Career Development•Engagement•Learning culture•Change management•Organisation design
Market comment
“The new HR Standards marks a step in the right direction for the HR industry and will go a long way in putting HR on the strategic map and ensuring consistency and quality control.”
Natalie Hardie, HR Advisor: Anglo American
1. Strategic HRM2. Talent Management3. HR Risk Management4. Workforce Planning5. Learning & Development6. Performance Management7. Reward & Recognition8. Employee Wellness9. Employment Relations
Management10. Organisation Development11. HR Service Delivery12. HR Technology13. HR Measurement
• Strategy & Strategic HR Planning• Talent Management• HR Assurance• Sourcing and placing• Capacity Building• Performance Management• Remuneration & Reward• HR Assurance & Wellness• Employee Relations Management
• Organisation Culture Development• HR Administration, Reporting• HRIMS• People Management Benchmarking
HR Standards Presentations
HR Standards Presentations
If you need an in-house presentation on HR Standards, contact the SABPP office on
HR Standards Case Studies
HR Standards Champions
If you want to submit a case study or want your logo to be added as an HR Standards
supporter, contact me on [email protected]
Professional forum support
International HR bodies
Tim Ekandjo, President: IPM Namibia &Marius Meyer, CEO: SABPP in Windhoek
Support from consulting firms
20+ Universities
International universities
International interest
T e n d e r s
RFP No. ND/06-2014Development of HR
Training Programmes for the HRBPs of the Bank
An end to end programme from needs analysis to appropriately up skilled HRBPs in line with the
SABPP HR system standards model
Media/publishing supporters
Newspaper articles
HR Standards Publications
5 textbooks, 33 magazine articles, 6 newspaper articles
National HR Governance Strategy Alignment
HR Professional Standards:•HRMS (13)•HRMSAS (13)•HRPPS (19+)
HR Professional Standards:•HRMS (13)•HRMSAS (13)•HRPPS (19+)
HR Products/Services:•CPD•Mentoring•Professional registration•Research•HR Academy – QCTO•Curriculum standards
HR Products/Services:•CPD•Mentoring•Professional registration•Research•HR Academy – QCTO•Curriculum standards
HR Metrics:•National HR Scorecard•HR Service Standards
HR Metrics:•National HR Scorecard•HR Service Standards
HR Auditing:•Internal Audit•External Audit
HR Auditing:•Internal Audit•External Audit
King IV:HR Governance
King IV:HR Governance
ISO: HRISO: HR
IntegratedReportingIntegratedReporting
HR Competencies
Lessons learned• Proper planning is key• Balance the needs and interests of different
stakeholders• If you want to get it done, balance quality with
speed – broad, but focused consultation• If you want progress, the professional body should
drive the initiative and deliver• Competency model needed for capacity• Functional excellence vs overall system• Communication and engagement
Conclusion
Thank you for joining us today at the 2nd Annual National HR Standards Roll-out. We appreciate the
contribution of all participants over the last year.
We have made good progress over the last year to develop and launch the National HR Standards (from phase 1 to 3). The phase 3 standards will
strengthen the HR Management System.
We are ready for the next milestone on the journey and that is to audit HR functions against the HR
Standards.
SABPP BLOG
For regular updates join our special
HR Standards Blog:
www.hrtoday.me
Let us build a great HR profession with clear standards in South Africa!
[email protected] (Professional Registration)[email protected] (Stakeholder Relations)[email protected] (Research)[email protected] (Learning & Quality)[email protected] (Strategy inputs)[email protected] (HR audits)[email protected] (Social media)
Website : www.sabpp.co.zaNew office: 8 Sherborne Str, Parktown, South AfricaTel: +27 11 482-8595 Fax: 011 482-4830Cel: 082 859 3593 (Marius Meyer)