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  • Sabre Web Services Content, Content, Content 01 May 2013

    Confidential. Sabre Travel Network, 2013.

  • Welcome to Content, Content, Content!

    Agenda

    Air Availability

    Air Shopping

    PNR, Payment, Ticketing, Pricing, Fulfillment

    Air Merchandising

    Sabre Profiles

    Hotel / Car / Rail

    Sabre Cruises API

    2 Confidential. Sabre Travel Network, 2013.

  • Air Availability Lorenzo Laohoo Jr.

    Product Marketing Manager, Air Optimization

    01 May 2013

    Confidential. Sabre Travel Network, 2013. Confidential. Sabre Travel Network, 2013.

  • Agenda

    4

    Our Area of Expertise

    Recent Accomplishments

    Air Availability Performance

    Plan for 2013 and beyond for Availability Quality

    Confidential. Sabre Travel Network, 2013.

  • Our Area of Expertise

    Confidential. Sabre Travel Network, 2013.

  • Recent Accomplishments

    Core Product Improvements Point of Commencement (POC) for EK, LX, TK

    Enhanced Interline Journey Logic (EIJL)

    2nd wash by carrier

    Cache optimization

    Improvements Through Collaboration with Airlines Lufthansa (LH) 1st pass polling

    Emirates (EK), Thai (TG) polling optimization

    Norwegian (DY) activation

    Airline proxies United (UA) and British (BA)

    Data Intelligence Agency Consulting and Customer Support

    Confidential. Sabre Travel Network, 2013.

  • Americas and Europe Agencies Improvement

    26% 33% Reduction in Failure Rates

    7

    Source: Sabre ABI data and customer data

    9.8% 5.6%

    Agency 1 Agency 2

    Confidential. Sabre Travel Network, 2013.

  • 8 8

    Data Intelligence

    Travel Agency Insights

    Airline Expertise

    Core Products

    Feature Functions

    Airline Integration

    What Drives Our Decisions ?

    Where Do We Invest?

    Confidential. Sabre Travel Network, 2013.

  • Internal Data Intelligence

    9

    Detailed Availability Business Intelligence Data Troubleshoot Customer Issues

    Find Improvement Opportunities

    o OTA 1

    o OTA 2

    o OTA 3

    o OTA 4

    o OTA 5

    o OTA 6

    o OTA 7

    o OTA 8

    o OTA 9

    o OTA 10

    Confidential. Sabre Travel Network, 2013.

  • Sabre Technology

    Customer Solutions / Technical Services

    Product Marketing

    Team

    Online Customer Service

    Availability Rapid Response Team

    Airline Distribution

    Consulting and Support Functions

    10

    Edifact

    SPEED

    LIMIT

    1000 TPS

    Blind Sells

    Capacity Constraints

    Rev Mgt

    Connectivity

    Retry Logic

    - Help our customers manage the complexities of Air Content - Agencies and Airlines are impacted by many activities

    Confidential. Sabre Travel Network, 2013.

    http://www.bing.com/images/search?q=blindfolded+business+man&view=detail&id=3852DC72ABA221D6611697C78E326A02E784F519

  • Availability Quality Roadmap 2013 & Beyond

    11

    High Performance Availability System

    Airlines

    RM Logic Enhancements

    Global Cache Optimization

    Enhanced Availability Search Functions

    Timely Schedule Updates

    Airline Proxies Airline Polling Optimization

    Direct Access Polling

    Feature

    Functions

    Core

    Product

    Customization by Agency and Airlines

    Confidential. Sabre Travel Network, 2013.

  • More to comePipeline

    Proxies, Push Availability and Polling Optimization

    12 Highly Confidential Confidential. Sabre Travel Network, 2013.

  • Thank You

    13 Confidential. Sabre Travel Network, 2013.

  • Air Shopping Diane Dunigan, Director of Product Marketing

    14 Confidential. Sabre Travel Network, 2013.

  • value

    Flexibility

    Experience

    Core

    Air Shopping Enhancement Focus Areas

    15

    Air Shopping

    Confidential. Sabre Travel Network, 2013.

  • Recent Enhancements Air Shopping

    16 Confidential. Sabre Travel Network, 2013.

  • value Recent Air Shopping Capabilities

    17

    Exploring

    Expanded Options

    Continued Performance and Next Generation Algorithm

    Enhancements

    3Q12 4Q12 1Q13

    Shop by Arrival

    Date and Time

    Long

    Connection

    Specify Break

    Point

    Enhanced Ticket

    Validation

    Enhanced Diversity

    Confidential. Sabre Travel Network, 2013.

    Flexibility Experience

    Core

    Air Shopping

  • value Shop by Arrival Date and Time

    18

    OTA_AirLowFareSearchLLSRQ Web Service XML Request:

    2012-07-15T17:00:00

    BargainFinderMaxRQ Web Service XML Request:

    2012-07-15T17:00:00

    Confidential. Sabre Travel Network, 2013.

  • value Long Connection

    19

    OTA_AirLowFareSearchLLSRQ Web Service XML Request:

    BargainFinderMaxRQ Web Service XML Request:

    Confidential. Sabre Travel Network, 2013.

  • value Low Fare Search Performance Before/After

    20

    Low travel time

    Low fare

    High travel time

    Low fare

    Low travel time

    High fare

    High travel time

    High fare

    Before

    After

    Confidential. Sabre Travel Network, 2013.

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    W/L

    rat

    io

    NGS - V2 LFS comparisonUSD 1 difference

    parity

    comparison low fare efficacy before/after

    Additional factors increase attractiveness and diversity

    Minimum number of options per

    carrier Maximum number of inbounds per

    outbound Need to see all non-stops in a market Time of day distribution Shorter flight duration performance Increased high value options with

    low fare, short travel time

  • Upcoming Enhancements Air Shopping

    21 Confidential. Sabre Travel Network, 2013.

  • value

    *Cloud Based Shopping and

    Intelligent Services

    Upcoming Air Shopping Capabilities

    22

    *Expanded Calendar

    Continued Optimization & Performance Enhancements

    2Q13 3Q13 4Q13 1H14

    Specify Carrier

    and Routing

    Diversity at

    Request

    Response

    Restructure

    Multiple Fares Per Itinerary

    Expanded Ticket

    Validation

    *Expanded

    Alternate City

    Easyjet

    Content

    *Max Penalty

    *Override Max

    Connect Time

    *Multi Ticket Shop

    * Start work

    Confidential. Sabre Travel Network, 2013.

    Flexibility Experience

    Core

    Air Shopping

  • value Multiple carriers, mix of Branded Fares, Non-Brand Fares, Air Extras

    Multiple Fares Per Itinerary

    23 Confidential. Sabre Travel Network, 2013.

  • value Enhanced Alternate City Shopping

    24

    Shop up to 15 destinations

    More options for each

    destination

    Customer configurable

    No radius limitations

    Support groups and meetings

    Confidential. Sabre Travel Network, 2013.

  • value Expanded Calendar Shopping

    25

    Shop up to +/- 15 days

    More options per date pair

    Shop for a length of stay (weekend, week, month)

    Shop a more flexible calendar (e.g. fixed date on the outbound and flexible on the return)

    Confidential. Sabre Travel Network, 2013.

  • New Shopping and Intelligence Services

    Upcoming new shopping and intelligence services designed to power new ways to market, shop, & convert

    26

    High speed platform with near real-time Air data

    Fueled by Sabres high shopping transaction volume and quality standards

    Lightweight APIs, easy to use, and easy to integrate with other content

    Efficient and flexible sources of itineraries and fare data

    Travel intelligence and insights to augment the shopping experience

    Expanding to Hotel, Car, Cruise, and more

    Confidential. Sabre Travel Network, 2013.

  • efficiency Inspirational Shopping APIs

    Lightweight, easy-to-use APIs -

    build inspirational shopping

    experiences

    Lead fares for a broad set of

    markets and range of travel dates

    Itinerary and fare options for

    specified destinations and dates

    Fares for multiple destinations

    from a specific origin

    More to come in future phases

    Confidential. Sabre Travel Network, 2013. 27

  • revenue Travel Intelligence

    Market Fare View Power your online and offline marketing

    campaigns and/or cache with an

    efficient source of fare and itinerary

    data, including full itineraries or lead

    fares

    Confidential. Sabre Travel Network, 2013. 28

    Global View Organic stream or batch feed of

    shopping results generated by Sabre Can request truly global view, or ask

    for one or more specific regions

    Custom View Defined set of city pairs and date Ranges within a point of sale country Multiple batch feed options

  • PNR, Payment, Pricing, Ticketing, Fulfillment, Refunds + Exchanges Jared Hall, Product Marketing

    29 Confidential. Sabre Travel Network, 2013.

  • Delivered Ticketing, Pricing, Payment Solutions and Refunds and Exchanges

    Confidential. Sabre Travel Network, 2013.

  • Delivered

    31

    1Q13 2H 2012 2Q13

    Create SSRs w/out Airline

    Itinerary

    Multiple Queue Place

    Selective PNRs every ET

    Inhibit Duplicate Segment

    at Sell

    PNR Name Change before

    and after Ticketing

    SSRs for SAS Travelpass Net Remit methods 2 A and E

    US DOT Baggage Phase 2

    Confidential. Sabre Travel Network, 2013.

  • Roadmap Pricing

    Confidential. Sabre Travel Network, 2013.

  • Roadmap

    33

    2Q13 4Q13 3Q13 2014

    ATPCO Automate Tax

    Baggage US DOT Phase 2B

    OB Fees ATPCO BIN

    Answer Table

    OB Fees FOP Matching RTW Fares Automated

    Pricing

    Ticketing Agreement Checks

    for Validating and

    Operating Carrier

    Validating Carrier Interline

    and GSA

    Lowest Fare Pricing Logic

    Override

    OB Fees Percentage Based

    Fees

    Multi-ticket Shopping and

    Pricing

    Historical Pricing via SWS

    Confidential. Sabre Travel Network, 2013.

  • Roadmap PNR, Payment Solutions, Fulfillment and AREX

    Confidential. Sabre Travel Network, 2013.

  • Roadmap

    35

    2Q13 4Q13 3Q13 2014

    Chile Market Automated

    Credit Card Authorization

    Global Credit Card Authorization

    Reversal

    Online - Stand Alone Credit Card

    Auth Reversal

    362 Days Air Avail & Sell *airline participation required

    Passenger Association of

    PNR fields

    New PNR Form of Payment

    and Reference at Sell /

    Ticketing

    Colombia Automated Credit

    Card Authorization

    Allow replies on SSR Docs/

    Unsolicited Reply Messages

    Etihad Chauffeur Service SSR

    EK Surface Segment for BUS

    Automated Exchanges Shop

    SWS

    Enhanced Fare Storage (PQ)

    Validation of Operating Carrier

    Confidential. Sabre Travel Network, 2013.

  • Thank You

    36 Confidential. Sabre Travel Network, 2013.

  • Air Merchandising Vi Hill, Product Marketing

    37 Confidential. Sabre Travel Network, 2013.

  • Session Objectives Current Status of Sabre Air Merchandising

    Sabre Web Services Roadmap

    Future State Highlights of Air Merchandising

    Confidential. Sabre Travel Network, 2013.

  • Airline Tariff Publishing Company

    (ATPCO) Optional Services (OC) data standard enables

    significant flexibility and customization.

    Standards developed through collaboration with airlines, travel agencies, and technology providers.

    International Air Transport Association

    (IATA) Electronic Miscellaneous

    Document (EMD) delivers efficient,

    accurate fulfillment.

    Dynamic in nature to meet the evolving needs of the marketplace.

    39

    Leveraging Industry Technology Standards Enabling broad and rapid deployment of new products & services

    Open Travel Alliance (OTA) XML Message Standards provide

    structure and interoperability in

    electronic messaging between all industry

    constituents.

    Confidential. Sabre Travel Network, 2013.

  • Airline Code Ancillaries Point of Sale Fulfillment

    Aegean A3 Baggage AU, AT, BE, CH, CY,

    CZ, DE, DK, EG, ES,

    FR, GR, HU, IE, IL,

    IT, KW, LB, LU, NL,

    NO, PL, PT, RO, RU,

    SE, SK, TR, UK, US

    EMD-A

    Air New Zealand NZ Baggage NZ, US, CA, UK EMD-A

    Alitalia AZ Baggage / Sports Equipment

    Lounge

    Seats (4Q)

    IT, UK, US, CA, ES,

    BE, GR, PL, RO, IL,

    EG, TR, AR, VE, BR

    EMD-A

    easyJet U2 Baggage/Speedy Boarding

    Seats (3Q)

    Direct Fulfillment

    Finnair AY Baggage

    Seats (2Q)

    FI, UK, US, AU, SE,

    CA, NO, FR, DK, IT,

    PL, CH, CZ, ES, NL,

    IL, AE, CL, GE, RU,

    JP, IN, HK

    EMD-A

    US Airways US Seats Global, except BR Direct Fulfillment

    WestJet WS Seats CA, US Direct Fulfillment /

    EMD-A (4Q)

    Existing Sabre Air Extras Carriers

    Confidential. Sabre Travel Network, 2013.

  • value

    IMMINENT IN THE PIPELINE

    Sabre Air Extras Carrier Pipeline

    Confidential. Sabre Travel Network, 2013.

    //upload.wikimedia.org/wikipedia/commons/6/6d/Etihad_Airways_logo.svg

  • Airline Code Point of Sale

    Aeromexico AM MX

    Air New Zealand NZ NZ

    Porter PD CA

    Qantas QF AU

    Brussels SN BE, UK, IT, FR

    Existing Sabre Branded Fares Carriers

    Confidential. Sabre Travel Network, 2013.

  • value

    IN THE PIPELINE

    Sabre Branded Fares Carrier Pipeline

    Confidential. Sabre Travel Network, 2013.

    //upload.wikimedia.org/wikipedia/commons/6/6d/Etihad_Airways_logo.svg

  • Sabre Existing Capabilities

    Confidential. Sabre Travel Network, 2013.

  • Shop For Desired Air Extras, i.e., Baggage

    Confidential. Sabre Travel Network, 2013.

  • 46

    Shopping Response with Air Extras

    Confidential. Sabre Travel Network, 2013.

  • Selecting Seat from Map with Price Detail

    Confidential. Sabre Travel Network, 2013.

  • 48

    Qantas Branded Fares in Graphical View

    Confidential. Sabre Travel Network, 2013.

  • How is Sabre investing?

    Confidential. Sabre Travel Network, 2013.

  • Fully Integrated into ANY Workflow

    ACCOUNTING

    DELIVERY

    SELL

    CONTENT

    AIR EXTRAS

    BRANDED FARES

    AVAILABILITY | SHOP | PRICE

    BOOK

    FULFILL

    ITINERARY | INVOICE

    BACK OFFICE

    BUSINESS INTELLIGENCE

    AGENT

    POINT-OF-SALE (POS)

    CORPORATE

    ONLINE

    ONLINE

    AGENCY

    MOBILE

    THIRD PARTIES

    ENABLED BY WEB SERVICES

    Confidential. Sabre Travel Network, 2013.

  • Web

    Services

    Air

    Extras -

    Seats

    Air

    Extras -

    Other

    Branded

    Fares

    Availability

    Shop

    Price

    Book/Sell

    PNR

    Retrieval

    Fulfill

    Air Merchandising Web Services Currently Available

    Drive More Revenue:

    Drive incremental revenue and higher

    yield from sale of optional services

    Brand Consistency: Support airline

    merchandising strategy across channels

    to create a consistent customer

    experience and brand message

    Product Differentiation: Unbundling

    optional services offers a variety of

    distinct, differentiated products

    delivering a relevant experience to each

    unique traveler

    Confidential. Sabre Travel Network, 2013.

  • Air Merchandising Web Services

    52

    Advanced Shopping

    Basic Low Fare Search OTA _AirLowFareSearchLLSRQ

    BargainFinderPlusLLSRQ

    Bargain Finder Max Request BargainFinderMaxRQ

    Shop Across Passenger Type BargainFinderMaxSAPTRQ

    Alternate Date BargainFinderMaxADRQ

    Pricing OTA_AirPriceLLSRQ

    PNR Retrieval TravelItineraryReadLLSRQ

    Fulfill AirTicketLLSRQ

    Seat Maps

    Display Seat Map IMAP_AirSeatMapLLSRQ

    Seat Selection / Sell AirSeatLLSRQ

    Confidential - Not for redistribution without Sabre's prior consent. Confidential. Sabre Travel Network, 2013.

  • Air Merchandising Web Services Roadmap

    53

    Enhance Shopping Web

    Services with Branded Fares

    Enhance Pricing Web Services

    with Branded Fares

    Stand Alone Air Extra Web

    Services Release in 4Q

    Air Extra Sell / Cancel

    Enhance PNR Retrieve with Air

    Extras Release in May

    Enhance Seat Map Display with

    Seat Fees Release in May

    2014 2013

    Branded Fares Marketing Text

    Enhance PNR Retrieve with

    Branded Fares

    Stand Alone Branded Fares

    Web Services

    Enhance PNR Retrieve with Air

    Extras Released

    Confidential. Sabre Travel Network, 2013.

  • Sabre Future Capabilities Sneak Peek

    Confidential. Sabre Travel Network, 2013.

  • Air Shopping Response Multiple carriers, Mix of Branded Fares, Non-Brand Fares, Air Extras

    Hover over capabilities to view associated attributes

    Confidential. Sabre Travel Network, 2013.

  • Air Shopping Response with Available Air Extras Icons depicting available air extras, embedded product descriptions

    Confidential. Sabre Travel Network, 2013.

  • Session Review More Airlines are distributing ancillaries

    Big year for Branded Fares in 2014 roadmap

    Highlighting Air Merchandising for Custom Offers

    Confidential. Sabre Travel Network, 2013.

  • Thank You

    58 Confidential. Sabre Travel Network, 2013.

  • Sabre Profiles Maciej Kubicki, Principal Technical Consultant

    59 Confidential. Sabre Travel Network, 2013.

  • 60

    #TTX13

    Agenda

    Introducing Sabre Profiles

    Current Status

    Key Product Features

    System Architecture

    Migration and Integration Options

    Confidential. Sabre Travel Network, 2013.

  • 61

    #TTX13

    What is Sabre Profiles?

    Structured Profile Data

    Web Service Enabled

    PCI Compliant

    OpenTravel Compliant

    Defined Profile Types

    Administrative Controls

    Integrated with Sabre Red Workspace

    Qik Developer Enabled

    Confidential. Sabre Travel Network, 2013.

  • 62

    #TTX13

    Why Sabre Profiles? Efficiency

    Profile management functions availiable (create, read, update, delete)

    Copy to PNR is the only scan producing transaction

    Increased agent productivity

    Control

    Role based services to manage agents access to profile data

    Structure

    Defined profile structure

    Rules based logic to ensure profile structure is adhered to

    Flexibility

    Integrated with Sabre POS tools

    Web service enabled for easy integration with 3rd party and proprietary applications

    Security

    All credit card data is stored according to PCI standards

    Confidential. Sabre Travel Network, 2013.

  • 63

    #TTX13

    Sabre Profiles Bundle

    Sabre Red Workspace (SRW) Profiles GUI & Profiles Sabre Web Services (SWS)

    SRW Profiles GUI

    Profiles Services

    Confidential. Sabre Travel Network, 2013.

  • 64

    #TTX13

    Architecture

    Data Driven

    POS Agnostic

    All Profile Services are externally enabled

    Easy to Integrate

    Customizable SWS

    PSSOracle

    SRW

    Profiles Services

    SRW

    GetThere

    Third Partyapplication

    Confidential. Sabre Travel Network, 2013.

  • 65

    High Performance In Mind

    Vertically Scalable

    Hardware Redundancy

    Hot-Warm Data Replication

    Open Standards

    Proven up to 100M Profiles & 100 TPS

    Oracle RAC

    App Server App ServerApp Server

    Certificate Server Certificate Server

    SWS Load Balancer

    Oracle RAC Confidential. Sabre Travel Network, 2013.

  • 66

    #TTX13

    Availble Objects

    Profile

    Store data

    Metadata

    Describe GUI look and feel

    Validator

    Define additional data restrictions

    Filter & Format

    Allows profile data to be structured for moving to PNR

    Association

    Links all above objects together

    Confidential. Sabre Travel Network, 2013.

  • 67

    #TTX13

    Profile Types

    Operational

    Corporate

    Group

    Agency

    Traveler

    *Agent

    Confidential. Sabre Travel Network, 2013.

    http://www.google.com/imgres?imgurl=http://www.monash.edu.au/staff/information-management/assets/images/homepage.jpg&imgrefurl=http://www.monash.edu.au/staff/information-management/&usg=__TY60TfAmGIYRgR4xT1gLj_t86fg=&h=300&w=300&sz=26&hl=en&start=30&itbs=1&tbnid=29IEhB1HWqSZtM:&tbnh=116&tbnw=116&prev=/images?q=information&start=20&hl=en&sa=N&gbv=2&ndsp=20&tbs=isch:1

  • 68

    #TTX13

    Connecting to Profiles

    Accessing Sabre Web Services

    Third PartySystem

    Sabre Profiles

    USG

    Confidential. Sabre Travel Network, 2013.

  • 69

    #TTX13

    Connecting to Profiles

    Event Notification Services

    Third PartySystem

    Sabre Profiles

    USG

    ENS

    Confidential. Sabre Travel Network, 2013.

  • 70

    #TTX13

    Data Migration Options

    STARS Data Migration with Sabre Migration Utility

    Direct Data Upload From Third Party System

    Mixed Scenario

    6.x Schema release

    Subject Area Data Element Description

    PNR

    Builder

    (Filter)

    Eligible?

    Min/Max Character

    Limitations?

    Date of Birth select date from a calendar or enter it

    Marital Status select marital status from a list

    Gender male, female, male infant, female infant

    Age Range input field

    Redress Number Unique number U.S. Dept. Homeland

    Security assigns to individuals who use

    the DHS Traveler Redress Inquiry

    Known Traveler Number Global Entry number maximum 11 characters

    Traveler type: Infant (Lap Child) Yes or No If Yes is chosen, Name field is

    required and name field will be

    copied as -I/LAST/FIRST

    Traveler type: Child Yes or No

    Traveler type: Senior Yes or No

    Traveler Information

    Confidential. Sabre Travel Network, 2013.

  • 71

    Current Status User Statistics

    PCCs activated 14,616

    Number of profiles in TN 1M

    Scalable system architecture

    110M profiles and 200 TPS peak for Airline Solutions Customers

    Recent Deliverables

    Revised Association objects, replacing Templates

    Group Profiles Family or Other

    Automated migration tool with advanced reporting availability

    2013 Focus

    Sabre Web Services (SWS) Versioning support

    N* Blind Move legacy command support SWS

    GetThere and 3rd party product integration

    Global & Premier customer upgrades

    Enhanced Search service

    Confidential. Sabre Travel Network, 2013.

  • Thank You

    72 Confidential. Sabre Travel Network, 2013.

  • Hotel / Car / Rail Jill Melton, Product Marketing

    73 Confidential. Sabre Travel Network, 2013.

  • Sabre Hotels database continues to grow and diversify

    74

    36,911

    +19.5%

    4,766

    +12.4%

    10,352

    +10.3% 1,823

    +13.3%

    45,183

    +0.1%

    1,294

    +9.1%

    2,283

    +7.5%

    310 hotel chains, representation companies & hotel aggregators Over 105,000 hotel properties in 240 countries All accessible and comparable in an instant from your desktop

    2,648

    +3%

  • value

    Published Rates

    Negotiated Rates

    Promo-tional Rates

    Custom Offers

    Broad Targeted

    Buyers: Efficiently Shop,

    Book and Manage

    Travelers: More Options,

    Better Experience

    Sabre WebServices

    Custom Offers is the next step in the evolution of the Sabre Travel Marketplace

  • value

    Custom Offers message displays with property in city availability

    76

  • value

    Custom Offers message and qualifying rates on property availability

    77

  • Store Rate Details

    78

    Storing rate information in the Hotel Segment

    Detailed rate breakdown (including changes of rate during stay), Tax Information, Total Pricing, Cancellation Policy, Guarantee Policy and Room Description

    Release 1: storing taxes and surcharges in PNR and IUR, June 2013

    Release 2: storing all rate and rule information, Q1 2014

    Increased productivity

    Greater

    accuracy

    Enhanced service to your

    customers

  • value More options with Car Extras

    Over 70 different ancillary products and services to shop and book through Car Extras

    Providing more travel options to customers through Sabre marketplace

    Underage and Additional Drivers (Q3 2013)

    Insurance, Ski Rack, Luggage Racks

    Satellite Radio, Roadside Assistance, GPS, Child Seat

    And many more.

    Vehicle Upgrade: Q3 2013 Allows supplier to return confirmed upgrade car type based on frequent guest

    number

    Launching with Hertz Presidents Circle

    79

  • value Car Sabre WebServices Roadmap

    Unfiltered Rate Shop delivered in 2012

    All applicable rates returned from all suppliers in single CF/CLF command

    Reduces the number of requests for rates

    Activated at the PCC level

    Supplier participation will be 100% by Q4 2013

    Monthly Car Policy Extract July 2013

    Downloadable file of all current car locations and policies

  • value Sabre Rail WebServices

    Based on Open Travel Alliance standards

    SNCF is launch partner and available to any SNCF licensed agency

    Shopping

    Booking

    Ticketing

    Post sale

    81

    OTA_RailAvail Service

    RailLocation Service

    RailCancel Service

    RailPNRSynch Service

    ResaRailCommand Service

    RailManageTicket Service

    RailManageAfterSales Service

    RailManageBooking Service

    RailReservationRead Service

  • value Rail Sabre WebServices Roadmap

    New 1.5.0 release: Search and book SNCF subscription and commercial cards

    Verify if a particular train is available for large group bookings

    Book individual passengers from Blocked Space Group PNRs

    Improve performance/response times

    Q4 2013 release: Book large groups (15+ passengers)

    Book Block Space Groups with RIT fares (Rail Inclusive Tours)

    Sell GrandVoyageur cards

    Support M-Billet (webservice that allows mobile applications to display SNCF ticket barcode as travel document)

    2014: Further enhancements to SNCF

    Webservices to shop, book, and ticket AMTRAK

    82

  • Thank You

    83 Confidential. Sabre Travel Network, 2013.

  • Sabre Cruises API Tina Shaffer, Product Marketing Manager

    84 Confidential. Sabre Travel Network, 2013.

  • Sabre Cruises Web Services API

    The Cruise Application Programming Interface (API) addresses a need in the marketplace whereby large, sophisticated cruise businesses have access to complete cruise content in the Sabre Cruise Booking Engine. Customers want to have control over the presentation of the content. The Sabre Cruises API provides the same functionality that is present in Sabre Cruises reservations software today

    The newly architected API is now a web service so that customers can use industry standard development tools without the overhead of learning and coding to the proprietary cruise messages

    The Sabre Cruises API gives Sabre the ability to provide a comprehensive cruise content tool to sophisticated customers, mostly large online retailers, thus allowing Sabre to grow its business by capturing a larger percentage of cruise bookings in the marketplace

    85 Confidential. Sabre Travel Network, 2013.

  • Benefits

    Our Cruise API:

    Allows you to create your own cruise presentation

    Provides the you access to all cruise lines participating in Sabre Cruises reservations software

    Provides you with cruise booking functionality that is Internet enabled

    Cruise API is provided to you with detailed documentation to support your coding and testing effort

    86 Confidential. Sabre Travel Network, 2013.

  • Cruise Content

    Start accessing 14 Cruise Lines, representing over 85% of CLIA cruise cabins from a single source*

    Adding four additional lines in 2013

    Viking River Cruises

    AMA Waterways

    Avalon Waterways

    Windstar

    87

    Azamara Cruises

    Carnival Cruise Lines

    Celebrity Cruises

    Costa Cruises

    Cunard Cruise Line

    Crystal Cruises

    Disney Cruise Line

    Holland America Line

    MSC Cruises

    Norwegian Cruise Line

    Oceania Cruises

    Princess Cruises

    Regent Seven Seas Cruises

    Royal Caribbean International

    Confidential. Sabre Travel Network, 2013.

  • Capabilities

    Industry leading services across shopping, booking, and servicing cruise reservations through automation

    Easy search options

    Cross shopping

    Access group inventory and negotiated rates

    Modification abilities

    Clone booking capabilities

    Quick Sell option

    Reinstate a cancelled booking

    Sell pre/post packages, transfers, insurance, and other ancillaries

    88 Confidential. Sabre Travel Network, 2013.

  • 89

    Value Proposition

    Reduces the level of knowledge necessary to develop and maintain the Cruise API

    Reduces the impact of changes to the underlying technology

    Makes each cruise transaction a simple java class

    Major changes have been made to the transaction sets

    Improves usability and lowers technology maintenance costs

    Saves costs in programming for changes

    Eases the learning curve in programming

    Reduces cost and time in future implementations, changes to code, and ongoing maintenance

    A new foundation for Cruise technology

    Confidential. Sabre Travel Network, 2013.

  • New features

    Ability to qualify the customer early

    Coupon

    Personal Identifier

    Vendor Rule Validation Process

    Delivers intuitive error messages

    Fully translated advisory messages with corresponding error levels

    User able to determine the severity of the error

    Sailing IDs available via FTP

    Domain Download available via FTP

    90 Confidential. Sabre Travel Network, 2013.

  • Web Service API Advantages

    Industry Standard web service product

    OpenTravel Alliance compliant

    Reduces or eliminates the need for Sabre support

    Hosted at Sabre/EDS

    Increases implementation timeframes

    2X improvement in time to implementation

    New Host Domain Service

    Host Domain information in ftp service so that customers can download domain information in flat file format and import into database of choice

    91 Confidential. Sabre Travel Network, 2013.

  • Customer requirements

    Hardware

    No longer needed

    Software open source

    Ant - Apache 1.6.5 or later

    Axis 1.3

    Version of Java JDK v1.4.x or higher

    Connectivity

    Internet - No dedicated lines

    Program languages

    Microsoft .NET and Java

    92 Confidential. Sabre Travel Network, 2013.

  • Migration to Cruise Web Service API

    Connection

    Customer choice:

    Maintain dedicated line and send traffic over this connection to the production USG

    Send traffic over the internet

    Start-up kit contains:

    Sample application

    User documentation

    Examples on how to open, send, receive and close a transaction

    Training materials

    93 Confidential. Sabre Travel Network, 2013.

  • Cruise Reporting

    Confidential. Sabre Travel Network, 2013.

  • Sabre Business Intelligence Cruise Reports

    You will gain more insight leading to more sales - With our new cruise reports available through Sabre Business Intelligence, your agency can make smarter business decisions and better analyze cruise bookings and completed sales

    About the reports - If you choose to purchase Sabre Cruises Booking Reports, youll receive these 11 unique reports accessing 133 data points:

    Booking activity

    Year-over-year sales

    Group activity

    Payments

    Cancellations

    Duplicates

    Cruise add-ons

    Cruise data extract

    Reports include all bookings made through Sabre Cruises or retrieved via the Look Up Booking function

    95 Confidential. Sabre Travel Network, 2013.

  • Sabre Business Intelligence Cruise Reports

    Better efficiency - Use information from the reports to:

    compare booking activity at an agent level

    gain better visibility with commission tracking

    better manage sales versus cancellations

    have the ability overtime to achieve accurate sales forecasting

    Since users can also retrieve and edit bookings made outside Sabre Cruises, your agency can compare online and offline activity to build a more efficient sales team

    Contact your sales account team for more information

    96 Confidential. Sabre Travel Network, 2013.

  • Thank You

    97 Confidential. Sabre Travel Network, 2013.

  • Content, Content, Content Roundtable and Question Time

    Confidential. Sabre Travel Network, 2013.

  • Talk to Sabre Executives Please welcome Chris Kroeger Senior Vice President Travel Network Marketing

    Confidential. Sabre Travel Network, 2013.

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    Stay Connected

    #TTX13

    facebook.com/SabreTravel

    twitter.com/SabreTN

    agentstream.com

    youtube.com/SabreTravelNetwork

    sabretravelnetwork.com/blog

    Confidential. Sabre Travel Network, 2013.