SAFETY BASICS FOR THE NON-SAFETY PROFESSIONAL Building a total safety culture

HOUSEKEEPING

• Slide deck will be posted on hni.com

• Q&A at the end, but feel free to ask questions throughout

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THANK YOU TO OUR SPONSOR!

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CHAD TISONIK President at HNI Wisconsin ctisonik@hni.com

SPEAKERS

NATHAN STEFFEN President at HNI Michigan nsteffen@hni.com

TOM OGILBEE, CPCU Commercial Field Underwriter Grange Insurance OgilbeeT@Grangeinsurance.com

This presentation is designed to:

• Take off the safety “training wheels”

• Understand “risk” and its role in profit/ROI

• Help you gauge where the corporation stands now

• Develop a renewed awareness or awakening

• Make you think about how you lead now

• Assess where you are at and then come up with a personal game plan

GOALS

One large incident at your site can wipe out a years worth of profit…raise the bar now!

WHAT’S AN ACCEPTABLE LEVEL OF RISK?

what is prepared to be lost

possible gains

WHAT’S AN ACCEPTABLE LEVEL OF RISK?

Each of us has a different perspective on this… My Grandma: “a penny saved is a penny earned” Bernie Madoff: “I will guarantee a 15% return on investment”. Evel Knievel: “You come to a point in your life when you really don't care what people think about you, you just care what you think about yourself.”

HOW DO PEOPLE ACHIEVE GREATNESS IN THE NEW FRONTIER OF SAFETY?

• They are different! (weird)

• They have a huge sense of “WANT”!

• They capitalize on opportunity.

• They invest in themselves and others.

• They are compassionate and thankful.

• They ask questions.

• They solve problems.

• They are ethical.

• They say “yes”

Near Hit

Unsafe Behavior 3000

Minor 300

Severe 30

Fatal 1

90% of accidents are

caused by unsafe preventable acts.

Causes that are left

uncorrected will result

in serious accidents.

DIFFERENTIATE BETWEEN UNSAFE ACTS & UNSAFE CONDITIONS

• Inadequate employee training

• Ineffective employee motivation

• Lack of accountability

• Inadequate policies and procedures

• Improper selection of equipment or

material

•Poor maintenance of facilities or

equipment

COMMON EXAMPLES OF CAUSES INCLUDE

Every accident has an impact on profits and sales. An

accident with medical costs of $1,000 can cost

$5,000 in total.

AWARENESS: WHY A SAFETY CULTURE?

To pay those costs, a company

must sell $100,000 of

services.

EXAMPLES OF NEGATIVE “RISKY” BEHAVIORS THAT ARE MOST TIMES COSTLY!

• Damage to Product

• Damage to company property

• Careless treatment of

property

• Loss of property

• Damage to customer property

• Failure to maintain property in

care

• No Call No Show

• Tardiness

• Cell Phone usage/texting

• Rapid pace to make down

time

• Lost time Accident

• Vehicular Accident

• Unsafe Acts

• Near Miss • Insubordination • Quality issue • Customer Issue or complaint • Failure to inspect • Failure to meet goal • Failure of Drug test • DUI • Failure to participate in

Wellness program • Smoking • Failure to participate in HRA • WC and insurance costs • Legal exposures • Can you think of any others?

What do these cost? Can you Quantify?

AWARENESS: WHY A SAFETY CULTURE?

Why a safety culture?

Because a company can’t afford to not adopt a safety culture.

1. Awareness through communication and corrective action/rewards

to drive behavior CHANGE.

2. Waste and hazard identification and reduction (MUDA)

3. Accountability through “chargeback” systems, safety goals, safety

activities and documentation.

4. Results and benefits to the company and individual.

5. Education through management and employee training with specific

focus on leading with Safety, Productivity and Quality.

HOW TO DEVELOP AN AWARE SAFETY CULTURE

High performing organizations I’ve seen:

•Management and employee attitude

•Actions in response to unsafe behavior

•Supervisory responsibility and accountability

•Safety planning and goals

•Policies and procedures

•Employee training and motivation

•Employee involvement, input or “buy in”

•Part ways with bad actors

MUST HAVES IN A SAFETY CULTURE

Observation & Recognition Techniques:

• Understand the objective of the work activity being observed.

• Be familiar with the standard/accepted methodology for completing the task under observation.

• Look for attitude, then behavior.

• Trust your initial impression.

• Know the facility’s accident history and share it.

• Document findings.

• Have an immediate reaction.

RECOGNITION: THE ART OF OBSERVATION

43.5% of all accidents

occur during the first year of

service.

EDUCATION: EMPLOYEE TRAINING

1. Prepare the worker (attitude).

2. Present the job/issue (knowledge).

3. Involve the employee (skill).

4. Follow up (accountability).

Training is ongoing- it never ends! Mix in some live, online, video, invite a guest etc.

TRAINING SEQUENCE

HELP YOUR EMPLOYEES “OWN” THEIR OWN RISK

• Find out why they work and what is important to them.

• Teach your employees the business.

• Show them how waste affects them.

• Profit (less waste) = Raises and benefits.

• Show them all of the factors that go into earning a profit.

• Teach them that negative behaviors and waste cost everyone.

• Use tools to control and monitor behaviors.

• Accountable!

• Track your results.

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Be a leader – if not you, who?

• Show commitment to safety. Be assertive.

• Enforce safe operations and job procedures. Be decisive.

• Participate in safety activities, meetings, inspections, etc.

• Wear proper PPE.

• Give credit when due. Be supportive.

• Listen to workers. Be available.

• Show a positive attitude. Be enthusiastic.

• Inspire a team effort. Be a coach.

SET A PERSONAL EXAMPLE AS A SAFETY LEADER

A BIT ON COMPLIANCE (A WHOLE WORKSHOP IN ITSELF)

Documentation requirements:

– Policies… give ‘em out!

– Trainings

– Identification of hazards

– Corrective actions

– Regs – OSHA, EPA, DNR, DOT

• Emergency plan! (Practice and post)

• Best advice here – Do the basics, document and do it well.

• Make safety a part of your job ad, interview, hire, orientation, placement and review process

• Risk reduction can be a profit center!

• Insurability or rate control in changing markets

• Direct and indirect costs of accidents as well as overall operating costs

are reduced (HUGE!)

• Productivity improvements

• Profit margins

• Production schedules and delivery times

• The potential for legal costs reduced

• Compliance is increased

• Job security, job satisfaction and personal well-being are

improved for all

YOUR ROLE AS IT RELATES TO PROFIT

Your stock goes up!

SAFETY: THE COMPANY VIEW

Documented Safety Programs

Employee Safety

Fleet Safety

Fire Safety

Management of Safety Programs

Regular safety meetings

Development of a “Safety Culture” with the employees

Safety Committee or Team

Track, Monitor & Reward

Do you ask for help?

Ask your Agency

Ask your Carrier – Claims, Risk Control, Material

MOST ITEMS ARE FREE!

CONCLUSION

• We didn’t cover it all…

• Multiple industries, hazards, risks, challenges

• If not you, who?

• You might need some back up!

• Beware of driftback…

• When we change and stick to it, others can and will follow.

Test your safety with a free assessment! Visit hni.com/safety for a free report highlighting your safety strengths and challenges.

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QUESTIONS

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CHAD TISONIK President at HNI Wisconsin ctisonik@hni.com

THANK YOU.

NATHAN STEFFEN President at HNI Michigan nsteffen@hni.com

TOM OGILBEE, CPCU Commercial Field Underwriter Grange Insurance OgilbeeT@Grangeinsurance.com