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  • Applications Development, Business Intelligence, Database Design, Quality Assurance

    Desktop Support, Help Desk, Network Administration, VoIP

    Salary Guide 2011Salary Guide 2011

    + x =

    Resources Trends Salary Updates

    Learn MoreSalary CalculatorIT Certifications

    http://www.roberthalftechnology.com/salarycenter

  • Table of Contents

    All trademarks contained herein are the property of their respective owners.

    FromtheChairman................................................................................................................................1

    UsingtheSalaryGuide.........................................................................................................................2

    ITHiringTrends.....................................................................................................................................3

    AFlexibleApproachtoMeetingBusinessDemands...........................................................................6

    5SignsItsTimetoHire........................................................................................................................8

    8TipsforGettingtheMostFromProjectStaff....................................................................................9

    ITSalariesUnitedStates.................................................................................................................10

    AdjustingSalariesforU.S.Cities......................................................................................................14

    LocalVariances...................................................................................................................................15

    ITSalariesCanada...........................................................................................................................18

    AdjustingSalariesforCanadianCities...............................................................................................22

    WorkingWithRobertHalfTechnology...............................................................................................23

    OfficeDirectory...................................................................................................................................24

    iSalary Guide 2011 Robert Half Technology rht.com

    http://www.roberthalftechnology.com

  • DearColleague:

    Havingaccesstoup-to-datesalaryinformationisessentialforhiringmanagers.Employersmustoffercompetitivecompensationtorecruitthemostin-demandtalent.Evenbusinesseswithnoimmediatehiringplansarewisetomonitorsalarytrendsintheeventofunplannedturnoverorsuddenopportunitiesforgrowth.

    Toassistyou,wearepleasedtooffertheRobert Half Technology Salary Guide 2011,whichdetailsstartingsalaryrangesforprofessionalsthroughouttheITfield.OuronlineSalaryCenter, www.rht.com/salarycenter, featuresadditionalanalysisofhiringandcompensationtrends,ourlatestresearchfindings,andtheRobertHalfTechnologySalaryCalculator.

    Tolearnmoreaboutourservicesandthemanyresourcesavailabletoyou,pleasevisitwww.rht.com.

    Sincerely,

    MaxMessmerChairmanandCEO

    From the Chairman

    Robert Half Technology rht.comSalary Guide 2011 1

    http://www.roberthalftechnology.com/salarycenterhttp://www.roberthalftechnology.comhttp://www.roberthalftechnology.com

  • Foryears,educationalinstitutions,localandnationalmediaoutlets,andresearchentitiessuchastheU.S.DepartmentofLaborsBureauofLaborStatisticshaveconsultedourannualSalary Guideforthemostcomprehensiveinformationoncompensationandhiringinthefieldsweserve.Wehopethisresourcewillbeusefulinyourrecruitmentefforts.

    Informationintheguideisderivedfromawiderangeofsources,including:

    Thousandsoffull-timeandinterimplacementsmadebyourprofessionalsacrossNorthAmericaLocalinsightfromourstaffingandrecruitingprofessionalsthroughoutourbranchnetworkExclusiveworkplaceresearchweconductregularlyamongchiefinformationofficers(CIOs)andotherseniorexecutivesAnanalysisofthehiringenvironmentandanextrapolationofcurrenttrendsinto2011

    Using the Salary Guide

    Tohelpbusinessesbetterunderstandthecurrenthiringenvironmentandbenchmarkcompensationlevels,theSalary Guide 2011 fromRobertHalfTechnologylistsaveragestartingsalariesformorethan70positionsintheITfield.Alsoincludedarehelpfultipsandotherinformationtoassistbusinessownersandcompanymanagersinthehiringprocess.

    Adjusting for Local Markets Ineachjobcategory,thesalaryrangeslistedrepresentstartingcompensationonly,becausehard-to-measurefactorssuchasseniorityandjobperformancecanaffectongoingpay.Bonuses,incentivesandotherbenefitsarenottakenintoaccount.

    ThefiguresintheSalary Guidearenationalaverages.Toadjustthemtoyourlocalmarket,pleaseseePage14fortheUnitedStatesorPage22forCanada.ARobertHalfTechnologyrepresentativecanofferadditionalassistanceincreatingcompensationpackagesthatarecustomizedtoyourbusiness.

    Toensureoursalarydataandotherinformationareup-to-date,wepublishanewguideeveryyear.Inaddition,wefeaturecurrenthiringandemploymenttrendsatourSalaryCenter,www.rht.com/salarycenter,whereyoualsowillfindourSalaryCalculator.

    2Robert Half Technology rht.comSalary Guide 2011

    http://www.roberthalftechnology.com/salarycenterhttp://www.roberthalftechnology.com

  • Businessesrecognizethatcreatingasolid,knowledgeableITteamisindispensabletoremainingcompetitive.And,yet,doingsoremainsachallenge:InasurveyofCIOsbyRobertHalfTechnology,64percentofexecutivesinterviewedsaidunderstaffingwithinITdepartmentshascompromisedtheirabilitytoimplementinnovativeoremergingtechnologies.

    Tohelpremedythissituation,manyfirmsareaugmentingtheirITteamstosupportwebdevelopment,handlelaptoprollouts,contributetosocialmediainitiatives,andinstallandmanagecustom-builtapplicationsandsystems,includingenterpriseresourceplanning(ERP)andrelatedsoftwareupgrades.

    Still,companiescontinuetobehighlyselectivewhenchoosingcandidates,whichtendstoprolongthehiringprocess.Toremainflexiblewhileaccessingtoptalent,companiesarebringinginprojectITprofessionalstomeetimmediateneedsandhelpwithspecialprojects.IndustriesinNorthAmericaseeingthemosthiringactivityincludehealthcare,manufacturing,thenonprofitsector,oilandgas,andhightech.

    IT Staffing at a Glance

    *Source: Robert Half Technology survey of more than 1,400 CIOs in the United States and Canada.

    **Source: Robert Half survey of more than 1,400 employed professionals in the United States and Canada.

    CIOswhosayunderstaffinginITinterfereswiththeirabilitytoimplementnewtechnologies*

    CIOswhosayitischallengingfortheircompaniestofindskilledITprofessionals*

    Employeeswhoareinclinedtolookfornewjobopportunitiesastheeconomyimproves**

    64%

    51%

    40%

    IT Hiring Trends

    3Robert Half Technology rht.comSalary Guide 2011

    http://www.roberthalftechnology.com

  • Skills in Demand

    ITmaybepoisedforaskills-drivenrebound.Awaveofnewandpreviouslydeferredprojects,aswellasthosethatwilldeliverhighreturnoninvestment,isdrivingdemandforapplicationdevelopers,.NETdevelopers,systemsadministrators,databaseadministratorsanddesktopsupportprofessionals.

    WhilespecificrequirementsforITpositionsvaryacrossindustriesandregions,thereisconsistent,widespreaddemandforthefollowingskillsets:

    Programming Knowledgeof.NET,Java,mySQL,PHP,Silverlight,FlexandportaltechnologiessuchasSharePointarehighlysought.

    A business mindset CompaniesseekmultifacetedITprofessionalswithbusinessanalysisandprojectmanagementskills,aswellastheabilitytounderstandhowtechnologysupportsbroaderbusinessobjectivesandaddsmeasurablevalue.

    Technological proficiency IndividualswithknowledgeofoneormoreofthemajorERPpackagesandrelatedsoftwareareinparticulardemand,asfirmsseektomaximizetheirexistinginformationsystemsorrestartnewinitiativesputonholdduringthepastyear.

    Security Tofoilfraud,preventnetworkbreachesandcomplywithnewregulations,companiesarehiringprofessionalstokeepconfidentialinformationsafeandsecure.

    Infrastructure support Ascompaniesupgradeoperatingsystemsandaddemployeesinnontechnicaldivisions,theyarehiringhelpdeskanddesktopsupportprofessionalsandPCtechnicians,primarilyonaprojectbasis.

    Networking Tomanagetheincreasingcomplexityofnetworksandthechallengesofvirtualization,cloudcomputing,SoftwareasaServiceandconvergencetechnologies,firmsseekITprofessionalswithablendofserver,softwareandnetworkingskills.

    Electronic medical records InmanyareasoftheUnitedStates,thereisagrowingneedamonghealthcareorganizationsforITprofessionalswiththeexpertisetoinstallandsupportmedicalrecordssoftware.

    IT Hiring Trends

    4Robert Half Technology rht.comSalary Guide 2011

    http://www.roberthalftechnology.com

  • Certifications in DemandInadditiontospecificjob-relatedskillsandcapabilities,businessesseekprofessionalswiththefollowingcredentials:

    Cisco certifications CiscoCertifiedNetworkAssociate(CCNA)

    Linux certifications RedHatCertifiedEngineer(RHCE)

    Microsoft certifications MicrosoftCertifiedApplicationsDeveloper(MCAD),MicrosoftCertifiedITProfessional(MCITP),MicrosoftCertifiedSystemsEngineer(MCSE)andMicrosoftCertifiedTechnologySpecialist(MCTS)

    Project management certifications ProjectManagementProfessional(PMP)

    Security certifications CertifiedInformationSystemsSecurityProfessional(CISSP),CheckPointCertifiedSecurityAdministrator(CCSA)andCheckPointCertifiedSecurityExpert(CCSE)

    IT Hiring Trends

    5Robert Half Technology rht.comSalary Guide 2011

    http://www.roberthalftechnology.com

  • Thedownturnbroughttheneedforstaffingflexibilityclearlyintofocus.Firmsthatwerealreadyemployingamixoftemporaryandfull-timeprofessionalshadabuilt-inbufferthathelpedmanyofthemavoidlarge-scalelayoffsandeasilystaffupordownasbusinessneedsshifted.Now,moreandmorecompaniesunderstandtheimportanceofaflexibleapp