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Code confict forces design team to focus on details rather than size in this Spokane, Wash., bathroom
PRODUCT TRENDS
COOKING APPLIANCES
RESEARCH SERIES
CUSTOMER SATISFACTION
SPECIAL REPORT
COMMUNITY SERVICE
SALES AND MARKETING
MUSCH
JULY
2013
REMODELER®
Whatever
Takes it
QUALIFIED
Sliding Doors
BONUS SECTION
IDEAS?
OPINIONS?Join the conversation
DEPARTMENTS
8 OVERVIEW• Housing starts gain 6.8 percent.• Home builders and lumber dealers are
reporting shortages of key home building materials.
10 ASSOCIATIONSNARI Recertification: Have a plan to prevent key employees from leaving, plus a plan for when they do to protect your business and your clients.
NAHB Remodeler of the Month: Kirk Aikey, CGR, CAPS, CGP, Aikey’s Home Improvements LLC, Midlothian, Va.
42 HOT SPOTHighlights from QR’s online discussions
COLUMNS
6 EDITORIAL DIRECTOR’S NOTE
14 WEIDMANN: DESIGN LAB
16 MUSCH: SALES
AND MARKETING
PRODUCTS
31 WHAT’S NEW
32 MOULDING/MILLWORK
32 DECKING
35 PRODUCT SOLUTIONS:
SPACELIFT PRODUCTS
20 | COVER STORY
2431
32
29
On the Cover: Hanson Carlen Construction
created a master suite in Spokane, Wash., with
focus on the details within a limited space.
Jonathan Pece
36 TAKING IN THE VIEW A San Francisco Bay area home opens its walls to the panorama surrounding it.
38 SLIDING DOOR PRODUCTS
BONUS SECTION
ForResidentialPros.com QR July 2013 5
FEATURES
18 BUSINESS SOLUTIONS
Exit Strategies: Buying and SellingMost remodelers believe they will sell their business and retire, but it’s rarely this simple.
24 SPECIAL REPORT
Community ServiceCommunity service is a top priority for many remodelers who donate time, money and services to charitable causes in the areas in which they earn a living.
26 RESEARCH SERIES
Easing the Anguish of RemodelingCombatting negative perceptions comes down to how homeowners are made to feel, and how they remember the experience.
29 PRODUCT TRENDS
Cooking Appliances Serve up a Menu of OptionsToday’s designers and builders must know the differences and benefits of today’s cooking technology.
20 MASTER DESIGN SOLUTIONS
Whatever it TakesCode conflict forces design team to focus on details rather than size in this Spokane, Wash., bathroom addition
TABLE OF CONTENTS / JULY 2013
Code conflict forces design team to focus on details rather than size in this Spokane, Wash., bathroom additionBy Kacey Larsen
Thirty-six square feet is barely
enough space in which to turn
around, let alone enough space to
be considered a bathroom. Still,
this is what David Hanson,
principal at Hanson Carlen Construction
in Spokane, Wash., and his team were faced
with when taking on a bathroom remodel.
The goal was to turn a master bedroom into
a master suite by expanding the existing
bathroom. “When you think of a master
bedroom, at least for the West Coast, you
think of most homes having a typical
standard bathroom that you’d find off a
hallway with everything in a row. When you
think of a master suite, you’re thinking of
something that’s a lot more upscale and
maybe not only has practical features, but
also catches your eye,” Hanson says.
Hanson Carlen had done a kitchen
remodel with the clients three years prior,
so a certain interpersonal comfort level
existed heading into the bathroom project.
However, Hanson still asked the couple to
fill out the questionnaire he asks every cli-
ent to complete before starting the design
process. “Each person might have different
needs, or different storage requirements.
Some couples get ready in the morning
together; for others, one person is sleeping
while the other is trying to go out the door,
so you’re always trying to meet the needs
of each family member,” Hanson says.
Back to the Drawing Board
The original direction from the clients for
a big addition was the starting point for
this Spokane remodel, but that plan would
not come to fruition. After getting through
the entire concept stage with plans for a
20 July 2013 QR ForResidentialPros.com
Whatever
Takes it
big addition, the project hit a snag when
the county vetoed the plans because the
proposed addition straddled a 10-ft.-wide
utility easement. So, Hanson Carlen
Construction was forced to start the design
phase from scratch.
The needs for the new design remained
the same, but conceptually the designers
had to change their thinking. The firm’s
design-build capabilities allowed the
remodeler the benefit of working directly
with the architect to ensure the new space
met function, design and budget goals.
Hanson says options
to remodel within the
existing space and
expand into an adja-
cent guest bedroom were discussed and
then discarded.
Despite the homeowners’ initial shock
at the county’s denial of the first plan, they
quickly jumped onboard with the new
direction. “Our client believed in us. And
so when Ryan, our architect, said, ‘The
master suite will look this way,’ it wasn’t
questioned. They had a strong belief in
what we were doing,” Hanson recalls.
The project was revised to work with
the existing space, staking out where the
pipeline was in the backyard to use every
available inch. Hanson says, “When we
found [the original addition] couldn’t be
done that was OK, because in some ways
we came up with a plan that made us work
a little harder.” The result was a 115-sq.-ft.
six-cornered addition with a “stepped”
exterior design that was mirrored in the
interior (see top photo below).
“Details that Matter”
With a final design in place, Hanson says
the goal became to add “tons of little details
that created an overall feeling when you
walked into the room like, ‘Wow, this has
really been thought through,’ and so there
were a lot of fun things that we enjoyed
doing.” With a build time of approximately
four months, the design-build firm
commenced on the project that is described
as having a modern European flair.
To achieve this style, the bathroom was
designed with none of its elements touching
the floor. The toilet sits off the floor thanks
to a hidden wall-mount system, and the
custom maple cabinets were made in
Hanson Carlen Construction’s cabinet
shop. It is difficult to buy “off-the-shelf”
cabinetry that fits specific spaces, Hanson
says, so it made sense for the remodelers
to make the cabinets themselves. The
cabinets were designed to attach solely to
the wall to achieve the floating look but
had to be strong enough to support the
400-lb. Kenyan marble countertop.
The emphasis on the details, big and
small, is evident in how the cabinets are
“stepped” to coordinate with the interior
and exterior “steps” of the addition. The
drawers of the cabinets are illuminated with
low-voltage LED lighting. The towel bars
are heated and controlled by timers to turn
on in the mornings. They are heated using
hydronic heat, not electric, which is not
typical, Hanson says.
The entire bathroom features hydronic
heating, which required the installation of
ForResidentialPros.com QR July 2013 21
Jonathan Pece
The custom-made maple cabinets mirror the “stepped” design of the exterior walls and do not touch the floor to keep with the room’s modern European flair.
FAST FACTS ABOUT THIS PROJECT
SQUARE FOOTAGE BEFORE: 36 sq. ft. bathroom
SQUARE FOOTAGE AFTER: 115 sq. ft. bathroom
LOCATION: Spokane, Wash.
REMODELER: Hanson Carlen Construction, Spokane
Hydronically heated towel bars run on timers and a mini-mechanical room was installed in the basement for all the hydronic elements.
MASTER DESIGN SOLUTIONS
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an additional water heater and electric
boiler in an unused basement closet. “The
heating system is not typical because it’s
hydronic, and the rest of the house is
forced air; [the bathroom has] its own
mini-mechanical room,” Hanson says. “We
used a subcontractor that does our
hydronic work to get everything right
because [in this case] we had a bunch of
mechanical and plumbing details to work
out.” Also in the mini-mechanical room
are the mechanics for the remote-
controlled shower system. Remotely
mounted fans by the toilet and shower
make the room as noiseless as possible for
another aesthetically pleasing feature.
“We like to do things that are hard and
that challenge our mettle,” Hanson
explains. “It’s also fun to work on unique
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ForResidentialPros.com QR July 2013 23
The Spokane, Wash., bathroom was too small, so it was quadrupled in size with an addition to the master suite.
BeforeThe remodel included a 115-sq.-ft. addition with a six-corner “stepped” design. Original plans for a larger addition were scratched by the county because of a 10-ft.-wide utility easement that included a major pipeline.
MASTER DESIGN SOLUTIONS
Before
David Hanson
David Hanson