sales dept_ismail industries ltd

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    SALES MANAGEMENT

    PROJECT- BBA 7ABY:

    MUHAMMAD JAWWAD

    SARAH ZUBAIRMUHAMMAD FAISAL

    EMAD AHMED

    USAMA IDREES

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    INTRODUCTION

    Ismail Industries Limited, incorporatedin 1989, is the largest confectionerycompany in Pakistan

    It is manufacturing a wide range ofconfectionery, biscuits and snacksunder the brand names of CandyLand,Bisconni and Snackcity respectively.

    Also pursued backward integration bylaunching AstroPack, a unit formanufacturing Cast Polypropylene.

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    MISSION

    We aim to offer high quality products toour consumers by remaining the most

    technologically advanced company in

    our field. We strive to be brandleaders in all the categories that we

    compete in. We wish to have a

    substantial presence outside ofPakistan, through export and local

    manufacturing.

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    It has advanced and sophisticated

    technology and is the only confectionerymanufacturer in Pakistan to invest in such

    an extensive range of machinery.

    At Bisconni they produce a wide variety of

    biscuits and cookies.

    Major player in the biscuit industryin Pakistan in a very short span of time

    Continuously expanding its range of

    products.

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    Snackcity- latest expansion in food items

    in 2006 Invested in the worlds best machinery to

    manufacture potato chips- Kurleez and

    other savory snacks.

    Five delicious and exciting flavors of

    Kurleez-Special Salted, Spicy Mint, Mirch

    Masala, Barbeque Blast and Catchy

    Ketchup.

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    SALES DEPARTMENT

    ORGANIZATION CHART

    CEOMr. Muhammad

    Ismail

    Director MarketingMr. Miftah Ismail

    MarketingManager

    BusinessDevelopment

    Manager

    Sales Manager

    Director

    ProductionMr. Munsarim Saif

    Director Finance

    Mr. MaqsoodIsmail

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    National Sales Manager

    Regional Sales Manager

    Zonal Sales Manager

    Area Sales Manager

    Area Sales Executive

    Sales Executive

    Sales Officer

    Sales Rep

    Distribution Sales Officer

    Salesmen

    Sales Manager

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    Sales Target Achievement

    Suggest and implement a clear sales

    plan to achieve assigned monthly

    targets

    Conduct monthly sales review

    meeting with team besides visitingbase station's market thrice a week

    and assigned territories at least once

    a month. Ensure that secondary sales / primary

    sales obtained are according to the

    potential of area / station / territory.

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    Sales Planning

    Ensure proper target allocation amongdistributors and sales team in line withthe actual potential. Never less than theassigned targets.

    Ensure that monthly sales Plan isfocused on category wise achievement.

    Ensure that the investment of distributors

    and credit given in market is always inline with company's terms of businessagreed with the distributor.

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    Sales Forecasting

    Ensure efficient forecasting for timelyand sufficient availability of desired

    stocks in view of seasonal

    adjustments of demand.

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    Sales Operations

    Ensure timely submission of following:1. Sales Team expenses.

    2. Distributor claims; damage / schemes /incentive.

    3.Copy of Sales targets assigned to distributors /sales force

    4. Sales Team / Own monthly PJP.

    5. Copy of any communication with sales team /distributors.

    6. Sales related reports.7. Full and final settlements for distributors / staff

    8. Appointment information regarding distributors /staff

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    Market Intelligence

    Prompt reporting of competitor'sactivities, current price structures, new

    launches and prevailing trade offers.

    Ensure, prompt submission marketintelligence report by out-station

    visiting sales staff.

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    Team Management

    To select and recommend the rightperson "As required" in coordination

    with line manager.

    To keep the team motivated andfocused on target achievement.

    Monitoring & Team Building of the

    sales force.

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    Policies & Procedures

    Ensure that all operations performedare in line with policies & procedures

    of the company

    I t d t t l

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    Inter-departmental

    Communication &

    Coordination Ensure smooth communication with

    regard to situation with line manager,

    distributors and trade. Ensure that all worthwhile market

    intelligence is shared with line

    manager and marketing

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    Training & Coaching

    Identification and recommendation oftraining programs for team and

    respective followups

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    REPORTS TO BE

    GENERATED Daily - Sales Target Achievement Report (STAR) Daily - Booker-wise Productivity Report (PR)

    Daily - Market Visit Report (MVR)

    Weekly - Market IntelligenceReport (MIR)covering competition's trade /consumer targeted activities

    Fortnightly - Trade OffersReport(TOR)comparing SKU wise trade offerwith competition to identify areas forimprovement

    Monthly - Itinerary (PJP)

    Monthly - Distributor's Return On Investmentreport (ROI)covering investment, stock andclaims

    Monthly - Distributor's Closing Sales & StockRe ort CSSR

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