sales due diligence whitepaper

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ReThink Account Due Diligence In 2012 Authored by: h;p://twi;er.com/kalleheinonen h;p://www.linkedin.com/in/kalleheinonen

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SocialADM.com Has sponsored this document for your free use. SocialADM.com is a Strategic Sales Tool provided as a Service (SaaS) and designed by Sales Executives to help other Sales Executives in their daily Sales Processes from Lead-to­‐Order. SocialADM is especially designed for Strategic, Complex, Value and Solution Selling Process.

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Page 1: Sales Due Diligence Whitepaper

Re-­‐Think    Account  Due  Diligence  

In  2012  Authored  by:    h;p://twi;er.com/kalleheinonen  h;p://www.linkedin.com/in/kalleheinonen  

Page 2: Sales Due Diligence Whitepaper

Who  Should  Read  This?  This  document  is  planned  for  anyone  interested  in  making  sense  of  Strategic  Sales,  Complex  Sales,  SoluJon  Selling  and  Value  Selling.    Main  Target:  Directors,  Sales  Team  Leaders,  Business  Owners,  Sales  ExecuJves,  Others  Interested  

About  This  Document  This  document  gives  a  framework  for  planning  your  Account  Due  Diligence.  You  are  free  to  re-­‐use  this  plan  as  is  or  modify  it  to  be;er  fit  your  purpose.  

About  This  Document  

About  SocialADM  SocialADM.com  is  a  Strategic  Sales  Tool  provided  as  a  Service  (SaaS)  and  designed  by  Sales  ExecuJves  to  help  other  Sales  ExecuJves  in  their  daily  Sales  Processes  from  Lead-­‐to-­‐Order.  SocialADM  is  especially  designed  for  Strategic,  Complex,  Value  and  SoluJon  Selling  Process.  

Page 3: Sales Due Diligence Whitepaper

Due  Diligence  Making  You  Extraordinary  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

What  will  make  You  the  Extraordinary  Sales  Professional?  

 “He  knows  an  important  thing  about  company  that  I  didn’t  know  of..”  

 “He  knows  who  I  and  my  team  work  with.”  

 “He  makes  my  life  easier..”  

 “He  helps  me  make  more  money.”  

 “Thanks  to  him,  I  got  a  promoJon..”  

Page 4: Sales Due Diligence Whitepaper

Due  Diligence  –  How  can  it  help?  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

 

“How  will  you  learn  to  know  the  important  thing*  about  your  customer’s  company  that  they  didn’t  know  of..”  

Page 5: Sales Due Diligence Whitepaper

Due  Diligence  –  The  Important  Thing.  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

Look  closer  at  *the  important  thing.  •   It  is  informaJon  that  comes  from  data,  right?  •   What  data  do  we  need?    •   Where  should  we  start  looking  for  the  data?  •   What  data  should  we  focus  in?  •   What  data  should  we  NOT  LOOK  INTO?  •   How  can  we  uJlize  tools  the  data  delivery?  

Page 6: Sales Due Diligence Whitepaper

Due  Diligence  –  What  data  needed?  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

What  data  do  we  need?  •   The  People  influencing  the  sales  •   The  Company  –  General  informaJon  (even  if  you  know  them)    •   The  Products  &  Technology  •   The  CompeCCon  (Who  are?  How  do  they  gain  advantage?)  •   The  Performance  (Analyst  reports)  •   The  PrioriCes  (Strategic  imperaJves)  

Page 7: Sales Due Diligence Whitepaper

Due  Diligence  –  Where  to  look  for  data?  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

Where  should  we  look  at  the  data?  •   Social  Networks  (People,  Product  reviews,  CompeJJon)  •   Blogs,  Talks,  Calls  (Events,  People,  Products,  CompeJJon)  •   Official  financial  filings  •   Analyst  reports  •   Trade  PublicaJons  •   Business  PublicaJons  •   Events  •   Company  website  

Page 8: Sales Due Diligence Whitepaper

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

What  Data  should  we  focus  in?  Company;  General  InformaJon  –  familiarize  them    Browse  through  their  website  to  get  an  idea  of  •   what  they  do  •   whom  they  do  it  for  and    •   how  they  do  it.  

Due  Diligence  –  What  Data?  

Page 9: Sales Due Diligence Whitepaper

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

What  Data  should  we  focus  in?  People    •   Decision  Makers  •   Team  Members  •   Partner  ConnecJons  •   Old  Customers  •   Old  Team  Members  •   Old  Decision  Makers  

Decision  Maker  

1st  degree  

2nd  degree  

2nd    degree  

YOU  

2nd  

2nd  

3rd  

3rd  

3rd  CURRENT  AND    EX  PARTNERS  

CURRENT  AND  EX                        COLLEAGUES  

CURRENT  AND    EX    CUSTOMERS  

Due  Diligence  –  What  Data?  

Page 10: Sales Due Diligence Whitepaper

Due  Diligence  –  What  Data?  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

What  Data  should  we  focus  in?  Products    •   New  launches  •   Product  reviews  (Most  of  the  Analyst  are  also  bloggers)  •   Rumors  (from  reliable  source  and  only  if  it  has  meaning  to  your  business)  •   People  -­‐  Meet  and  talk  to  people  who  know  and  people  who  can  affect:  See  Social  Networks  DD  of  Influence  Network  

Page 11: Sales Due Diligence Whitepaper

Due  Diligence  –  What  Data?  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

What  Data  should  we  focus  in?  Company  /  Performance:  Official  Financial  Filings      •   Annual  Turnover  YoY  /  QoQ  •   Profit  YoY  /  QoQ  •   Market  Share  YoY  /  QoQ  •   Other?  Make  it  to  your  context  

Page 12: Sales Due Diligence Whitepaper

Due  Diligence  –  What  Data?  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

What  Data  should  we  focus  in?  CompeJJon  /  Performance  /  PrioriJes  ;  Analyst  data    Look  for  AGM’s,  SHM’s,  Analyst  MeeJng  transcripts  –  for  any  meeJngs  and  press  releases  focus  on  Q&A  

   •   Annual  Turnover  YoY  /  QoQ  •   Profit  YoY  /  QoQ  •   Market  Share  YoY  /  QoQ  •   New  launches  &  reviews  •   PrioriJes  &  ImperaJves  

Page 13: Sales Due Diligence Whitepaper

Due  Diligence  –  Quick  Wins  

Planning   Discovery   SoluJon  

Proposal  &  

NegoJaJon  

Legal   Closed  Won/Lost  

Quick  Wins  to  focus    (SJll  making  YOU  Extraordinary)  

 Annual  Report:  •   Strategic  ImperaJves  from  3  previous  year  Annual  reports  (CEO  Le;er)  •   Turnover  development  Year  on  Year  the  past  3  years  •   Changes  in  management  over  past  3  years    LinkedIn  or  Xing  (Social  Networks):  •   Decision  Maker  Background  •   Influencers    Latest  Analyst  Call  or  Report  •   PrioriJes  today  •   Challenges  today  •   Market  Share  today  

Page 14: Sales Due Diligence Whitepaper

Re-­‐Think    Your  B2B  Sales.  

Our  Website:  h;p://www.socialadm.com  Our  Blog:  h;p://salesgonesocial.wordpress.com      

In  2012  Authored  by:    h;p://twi;er.com/kalleheinonen  h;p://www.linkedin.com/in/kalleheinonen