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www.RAB.com Sales Management: Member Response [email protected] 800-232-3131 Budgeting To Assure Success In 2012 John Potter VP Training Radio Advertising Bureau

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Sales Management:. Budgeting To Assure Success In 2012. Member Response [email protected] 800-232-3131. John Potter VP Training Radio Advertising Bureau. Welcome. PDF of slides will be available Watch your e-mail Check junk mail We appreciate feedback Lines are muted Q & A - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: Sales Management:

www.RAB.com

Sales Management:

Member [email protected]

800-232-3131

Budgeting To Assure Success In 2012

John PotterVP TrainingRadio Advertising Bureau

Page 2: Sales Management:

Welcome

• PDF of slides will be available• Watch your e-mail• Check junk mail• We appreciate feedback

• Lines are muted• Q & A• Type your message

• Problems?• RAB Member Response

800-323-3131

Page 3: Sales Management:

What We’ll Cover

• Preparation resources

• Getting started: narrative

• A process

• Factors to consider

• Involving your staff

• Templates

Page 4: Sales Management:

What’s your method?

• Throwing Darts

• Fortune Teller

• Tell Them What They Want to Hear and Hope It Happens

Page 5: Sales Management:

What Does Corporate Want?

• How can you give them what they want?• Where can you go for help?

Page 6: Sales Management:

Resources

• Historical information• National revenue• Market revenue• Revenue by month• Revenue by month by advertiser• Revenue by month by salesperson• Revenue % change• Multi-year trends

Page 7: Sales Management:

The Process

• 24/7/365• Preliminary• Final

Page 8: Sales Management:

The Process

Narrative• Local economy• Advertising• Competition• Staffing• Pricing

Page 9: Sales Management:

The Process

• Face the facts• You have to do it• You have to do it right• You have to do it by a deadline

• Schedule the time• Assemble all your tools and

resources

Page 10: Sales Management:

Getting Started

• The first step in projecting the future is examining the past

• 3 year trends

• YTD

• % of total by month

• Pacing numbers to determine current trend

• Project revenues through end of year

Page 11: Sales Management:

Factors To Consider

• Economic environment

• Advertising environment

• Competitive environment / station competitiveness

• Staffing realities

• Pricing realities

Page 12: Sales Management:

Economic Environment

• Market Health• Employment Conditions• Retail sales

Where to look…• RAB.com• Business Journal• Chamber of Commerce• Online Searches

Page 13: Sales Management:

Advertising Environment

• Audit firms

• Voicetrack

• Rep reports

• RAB Revenue Reports

• RAB Ad-to Sales Report

• Station audience

Page 14: Sales Management:

Traffic Reports

• Pull Top 20, 100, 200

• Are their revenues increasing or decreasing? Why?

• 80-20 customers

• Strategy for retaining/growing existing business

• Strategy for growing new business

Page 15: Sales Management:

What Are Your Objectives

• Sell more clients?

• Sell current clients more often?

• Sell at higher rates?

Page 16: Sales Management:

Competitive Environment

“You can only take care of your own station(s).”

Page 17: Sales Management:

Station Competitiveness

• Ratings

• Projected ratings

• Power ratio

• Market revenue

Page 18: Sales Management:

Competition

• Who is your primary competition?

• Who is getting what shares?

• Competing media strengths and weaknesses

• Are there any new competitors? Who?

Page 19: Sales Management:

Staffing Realities

• Current skill set and any plans for improvement

• Projected changes in the staff and your plan to respond

• New hires or planned new hires

• Projected staff size

• Experience vs. Expertise

• Your recruitment plan

Page 20: Sales Management:

Pricing Realities

Manage to your goals…

Page 21: Sales Management:

Crunching the Numbers

• Corporate or self-defined• % increase or hard number• Criteria• Top line (sales) or bottom line (BCF)• Cluster or individual station(s)• National• Local• New business• NTR• Inventory pricing strategy

Page 22: Sales Management:

Budget Template

• 13 columns• Back up your work• Learn Excel• Create line-items

• Local• Regional• National

– On air– Alternative Revenue– Event– Digital

Page 23: Sales Management:
Page 24: Sales Management:

Salesperson’s Budget

• Account• Category• Last year’s actual by month• Projected billing by month• Dollar change• % change

Page 25: Sales Management:
Page 26: Sales Management:

Salesperson’s Budget Prep

Page 27: Sales Management:

Increase Annuals

Page 28: Sales Management:

Expense Budgeting

• Zero based

• Justification

• “Outside the box”

• Budget for RAB and other training

Page 29: Sales Management:

Other Considerations

• Market value of 1 share point

• Projected rating or programming changes for your station(s)

• Projected rating or programming changes for competing stations

• Planned promotional and/or marketing initiatives

Page 30: Sales Management:

Staff Involvement

For a budget to have a chance of succeeding, your staff has to buy in and take ownership of the numbers

Without their commitment, effort, and perseverance, you cannot achieve the goals

Involving them in the budgeting process sends the message that it is their budget, too

Your Numbers

Your Staff Numbers

Combined Input

Page 31: Sales Management:

Staff Involvement

Your Numbers

Your Staff Numbers

Combined Input

Individual goals should be challenging

Individual goals should be obtainable, with effort

Compensate achievement

Reward over-achievement

Page 32: Sales Management:

Staff Involvement

Sales people should be responsible for submitting their individual revenue projections to you at the beginning of the budgeting process.

They should include all revenue subsets you are required to submit.

For example, monthly, quarterly, and annual totals, NTR, new business, agency/direct, etc.

Your Numbers

Your Staff Numbers

Combined Input

Page 33: Sales Management:

Three Approaches to Projections by Sales People

1. Sandbagging

2. Pie-in-the-Sky

3. Aim for the Center

In your one-on-one budget meeting with sales people, you have to know which approach they are taking and factor it into your “negotiations” with them. Insist on knowing their rationale and challenge them to explain their fallback plan.

Page 34: Sales Management:

Expenses

ROIIf the money is spent, how much return do you estimate from the investment

Bonuses for exceeding goal

Page 35: Sales Management:

Questions & Answers

Page 36: Sales Management:

John PotterVP/Training

[email protected]

Thank you for joining us!

Tiffiney Wyatt, MBADirector/Member [email protected] 800-232-3131

Sales Management:

Budgeting To Assure Success In 2012