sales promotion by ajay kumar

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    Sales Promotion is one of the four aspects of promotion

    i.e. advertising, personal selling, and publicity/ public

    relations.

    According to AMA, Sales Promotion includes all thosesales activities that supplement both personal selling and

    advertising and coordinate them and help to make them

    effective such as displays, shows and exhibitions,

    demonstrations and other non-recurrent selling efforts not

    used in the ordinary routine.

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    According to Philip Kotler ,Sales promotion consists of

    a diverse collection of incentive tools, mostly short-term,

    designed to stimulate quicker and/or greater purchase of

    particular products/services by consumers or the trade.

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    According to kotler:-

    1. Communication - They gain attention and provide

    information to consumer about to the product.

    2. Incentive- They incorporate some concession,inducement that provides value to the consumer.

    3. Invitation- It provides distinct invitation to customers to

    go for transactions.

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    1. Improving the marketing performance of middlemen

    and sales people.

    2. Supplement advertising and personal selling

    3. Stimulating demand for the product. 4. To encourage greater use by existing customers.

    5. To increase impulsive buying.

    6. To attract new customers.

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    7. To get retailer cooperation.

    8. To expand the target market.

    9. To generate short term Cash Flows.

    10. Improve relationship with dealers. 11. To induce brand switching.

    12. To support and supplement to the salesmens efforts.

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    Salespromotiontechniques

    Consumerpromotiontechnique

    Middlemenpromotiontechnique

    Sales forcepromotiontechnique

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    Sales promotion directed at the end-user are called

    consumer sales promotion .

    These promotion are based on pull strategy.

    These sales promotion may prove effective whencombined with advertising.

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    1. FREE SAMPLES :- ex. This method is used for

    cigarettes, hair oil, tooth powder, soaps, detergents etc.

    this method is very popular for FMCG category of

    goods.

    2. PRICE REDUCTIONS :- this scheme is used for

    shortterm generally at the time of festivals (BATA

    INDIA, MAFATAL, DCM etc.)

    3. TRADING STAMPS :- this method is used by largeretailers and companies.

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    4. COUPONS :- coupons offered from the manufacturersare redeemable at any retail shop that carries thepromoted product.

    5. PREMIUMS (gift) FREE ray-ban sunglasses- with

    Suzuki shogun, the most powerful bike of its kind isthe best example of the premium.

    6. FAIRS AND EXIBITIONS

    7. MONEY REFUNDS ORDERS

    8. COMSUMER SERVICES

    9. CONTESTS

    AND SWEEPSTAKES

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    10. POINT- OF-PURCHASE DISPLAYS

    11. FREE TRIALS

    12. CATALOGUES

    13. PRODUCT DEMONSTRATIONS

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    14. PRODUCT WARRANTIES

    15. SPECIALTY ADVERTISING

    16. ROAD SHOWS

    17. EXCHANGE OFFERS

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    Most of the products come to the market through a

    distribution channel comprising of wholesaler and

    retailers. Dealers or distributors are the front runners and

    the growth of any company largely depends on its channel

    network.

    By offering incentives to middlemen manufactures may

    derive many benefits.

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    1. SPECIAL DISCOUNTS

    2. SALES ASSISTANCE- under these methodmanufacturer provides assistance to the dealers so thatthey maintain the cordial relation with them.

    3. TRADE ALLOWANCES- in this method allowances areoffered to wholesalers and retailers for purchasing orpromoting specific products.

    4. POINT-OF- PURCHASE(pop) ADVERTISING

    5. TRADE SHOWS

    6. DEALER CONTEST AND TRANINGPROGRAMMES

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    7. FREE GOODS

    8. CASH REBATE

    9. ADVERTISING ALLOWANCE

    10. BUY-BACK ALLOWANCE

    11.COUNT AND RECOUNT ALLOWANCE

    12. FORWARD DATING

    13. SLOTTING ALLOWANCE

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    These techniques are used to motivate sales people to

    put in more efforts to increase sales, increase

    distribution, promote new or seasonal products and build

    up morale and enthusiasm of sales force.

    sales force is linking pin between customers and the

    firm. Energetic efforts on the part of sales men may

    make the firms competitive position sound.

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    1. SALES CONTESTSsales contests are organized by

    the manufacturer in this scheme and rewards are

    provided to salesman who have achieved exceptional

    targets.

    2. SALES TRAINING MANUALS-training materials

    such as manuals, visual aids, flip charts, programmed

    learning books, etc., are useful to sales people.

    3. SALES MEETINGS- sales meeting are generallyorganized for sales people from one area, region, or

    district.

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    4. PACKETS WITH PROMOTIONAL MATERIALS

    promotional material often used by companies includespaid vacations within or outside the country , cash or kind,

    medals, or merit certificates.

    5. DEMONSTRATIONS - demonstrations of technical

    product clarify many points to the salesmen which isuseful when queries are made to the salesmen by the

    prospects.

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    PULL STRATEGY - A pull strategy is based around the

    manufacturer promoting their product amongst the target

    market to create demand. In the case of a pull strategy,

    marketing efforts are directed at the ultimate consumer

    and consumer promotions such as consumer contests and

    sweepstakes , rebates , coupons, free samples, consumer

    premiums, etc., are used.

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    PUSH STRATEGY- A push strategy is where the

    manufacturer concentrates some of their marketing effort

    on promoting their product to retailers to convince them to

    stock the product. These are promotional efforts by a

    seller to members of the marketing channel intended to

    stimulate personal selling of the good or services, thereby

    pushing it through the marketing channel. They are for

    resellers. E.g. Free goods, Trade Coupons, Premiums etc.

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