salesforce foundation new customer getting started
DESCRIPTION
More than 18,000 nonprofit and education institutions globally are transforming their organisations using Salesforce CRM Through the Power of Us Product Donation & Discount Program, nonprofit organisations can get access to salesforce.com products and resources to help expand our collective impact. Head to our FREE Webinars page to register for this Webinar: http://www.salesforce.com/au/events/online/webinars-getting-started.jsp#nonprofit Email: [email protected]TRANSCRIPT
www.salesforcefoundation.org/intl
@tetsuwandrew
Drew Smith
Product Program Manager, Asia Pacific
Accelerate Your MissionBecome a Customer Company with Salesforce
Salesforce Foundation Empowering Social Change
#1 in Cloud Computing and Customer Relationship Management
#1Sales, Service,
MarketingCloud
ComputingInnovation 2011, 2012
1%
Time • Equity • Product
445,000+Hours Service
18,000Non-profit
organizations
$40 M+Grants
discount
YOU
Purchase additional licenses
Proceeds go back into the
Foundation
We give to more
nonprofits
%
cycle of sustainability
Why is Salesforce For Nonprofits?
Sound Familiar?
Manual Processes
Disconnected SystemsSpreadsheets
Connected Programs
Connected PartnersConnected
Customers
Connected Employees
Benefits of Multi-Tenant Cloud Computing
Fast Easy Open Flexible Trusted
No Hardware
No Software
Automatic Upgrades
Scalable
Any Device
Data Portability
Transparency
Real-time Status
App Marketplace
Extensible
Enterprise
Cloud Computing
Foundation Donation and Discounted Sales Program: Power of Us
• 10 Foundation Enterprise Edition licenses donated
• Deep discounts on additional licenses and/or services from Salesforce.com
• Discounts on Training, Events, Apps and participating Partner implementations
• Access to nonprofit user groups and free webinars
World’s #1 Sales Application
Work Smarter to grow your business
Let’s Take a Look
Seven Questions To Become a Customer Company:
How do you sell as a team?
How do you service donorseverywhere?
How do you create donor, partner, and employee communities?
How do you connect your programs?
How do you scale?
How do you listen to every Donor?
How do you engage on every channel?
5 63
4 7
1
2
ConnectedPrograms
ACRF Engages More Effectively
Capturing more donor data in an organised manner lead to an accurate analysis of trends, in turn building more effective and tailored information for donors
Customised dashboards helped manage project KPIs and ensure effective ROI on programs
Platform flexibility enabled the creation of a custom events tab over 1 weekend and used to manage event invitations
Capturing more donor data in an organised manner lead to an accurate analysis of trends, in turn building more effective and tailored information for donors
Customised dashboards helped manage project KPIs and ensure effective ROI on programs
Platform flexibility enabled the creation of a custom events tab over 1 weekend and used to manage event invitations
We can see what’s coming in, which programs are working best and where to allocate funds. - Deborah Warner, Database & Fundraising Coordinator
Diabetes Australia Connects Programs
Fundraising and Member Services staff working on 17 databases were moved to one on salesforce
Over 1 million contacts are now serviced as one supporting more effective fundraising and service support initiatives
Case tracking improved significantly along with a 25% increase in revenue
Fundraising and Member Services staff working on 17 databases were moved to one on salesforce
Over 1 million contacts are now serviced as one supporting more effective fundraising and service support initiatives
Case tracking improved significantly along with a 25% increase in revenue
We now have a 360 degree view of an important part of our organisation – our members and support base.- Lalith Abeysena, CFO
CompleteInsight
Increase Team Productivity
Track Your Donors
CaptureOpportunities
4x Key Challenges Nonprofits Face When Getting Started
1. We didn’t know what we were getting into in terms of time, budget, or complexity
A Must For New Customers – Our Readiness Survey
2. We didn’t know how or where to start
Step 1 - Planning Your Implementation
Step 2 - 30 Day Free Trial
Step 3 - Check Everything is in Order Including Eligibility Documentation
Step 4 - Apply for the Donation
Consulting Partner: How to Choose a Salesforce Consulting Partner
Salesforce Apps: Questions to Ask When Choosing a Salesforce App
Salesforce Getting Started Information: Getting Started Series
Webinars: Enlightenment Series Webinars
3. Data migration and ongoing data management
Data Migration Assistance: Thinking About Data Migration and Integrity
4. Training and Adoption
Building Aptitude: Building You Salesforce Aptitude
Webinars: Enlightenment Series Webinars
Premier Support Plan: Premier Support Details
Training and Premier Support Plans
Discounted Training
Up to 75% off Face-Face
ClassesWhat: Here
Discounted Support
Plans
Up to 50% off Premier
Support PlansWhat: Here
To know more email Drew Smith directly