salesforce slides
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Salesforce Valua-on Chris, Connor, Kate, Lauren, Sam, Walker
Salesforce.com, Inc. is undervalued by 14%. We value it at $61 per share
Increased demand for CRM
Outperforming industry compeGtors
European and Asian expansion
Base product offerings growing
Company Culture
Partnerships
Market leader in CRM and SaaS
Product and market expansion
Overall Brand Strength
1 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
2 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce provides leading CRM products
3 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce operates within a large growing market
Cloud ($135B)
SaaS ($105B)
CRM ($17B)
Total Addressable Market
4 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
(Y14) Salesforce revenue: $4B
Increased demand for CRM services
Outperforming industry compeGtors
European and Asian expansion
Base product offerings growing
Company Culture
Partnerships
Market leader in CRM and SaaS
Product and market expansion
Overall Brand Strength
5 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce.com, Inc. is undervalued by 14%. We value it at $61 per share
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Salesforce SAP Oracle MicrosoY IBM
Billion
s ($)
CRM Market Share
Salesforce leads the global CRM market with 16.1% market share
6
16.1%
12.8%
10.2%
6.8%
3.9%
Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Source: Mind Project: Cloud ApplicaGon Marketplace 2014 -‐2019
Salesforce’s products offer more funcGonality than those of its compeGtors
Real-‐Gme collaboraGon
✔ ✔ ✔ ✔
Any mobile device
✔ ✔
Open pla_orm ✔ Easy to
customize ✔ ✔ ✔
Outlook integraGon
✔ ✔ ✔ ✔ ✔
7 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Source: SoYware Advice 2014
Live support ✔ ✔
Total CRM market revenue is expected to grow 53% by 2017
Source: Gartner, Forbes 2014
8 Company Overview – Market Leader – Market Expansion – Brand Strength – Company ValuaGon
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2010 2011 2012 2013 2014 2015 2016 2017
Billion
s ($)
Future CRM Revenue
Total SaaS industry revenue is expected to grow 83% by 2019
Source: Mind Project: Cloud ApplicaGon Marketplace 2014 -‐2019
9 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
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2014 2015 2016 2017 2018 2019
Billion
s ($)
Future SaaS Revenue
Global cloud services are expected to grow 10% per year through 2019
Source: Mind Project: Cloud ApplicaGon Marketplace 2014 -‐2019
10 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
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2014 2015 2016 2017 2018 2019
Billion
s ($)
Future Cloud Revenue
Growing demand for CRM services
Outperforming industry compeGtors
European and Asian expansion
Base product offerings growing
Company Culture
Partnerships
Market leader in CRM and SaaS
Product and market expansion
Overall Brand Strength
11 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce.com, Inc. is undervalued by 14%. We value it at $61 per share
Salesforce offers products that cater to any size business in any industry
Sales Cloud:
Sell Faster
AnalyGcs Cloud:
Interpret Data
Community Cloud: Connect Customers
MarkeGng Cloud:
Digital Ad Pla_orm
Service Cloud: Improve
Experience
SalesForce CRM
App Pla_orm: Build B-‐Apps
Cloud
12 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce’s development of new products will contribute to its conGnued success and LT-‐growth
App Exchange Force.com
DescripGon
Market
Purpose
Product InformaGon
Business applicaGon marketplace
Open-‐source applicaGon builder for SalesForce
ApplicaGons PaaS
Enter business applicaGon market
Improve exisGng CRM product
Long Term Growth & Entrenchment
Wave
Cloud-‐based analyGcs product
Big Data
Expand into growing data
market
2014 2005
13 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Investments in R&D fueling innovaGve product development will conGnue to increase
14 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
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2010 2012 2014 2016 2018 2020 2022 2024
Millions ($
)
Revenue Spent on R&D
Source: Marketline 2014
Salesforce is expanding infrastructure in Europe and Asia to meet growing global demand for CRM services
European Expansion Asian Expansion
UK data center 2014
German and France data centers 2015
French headquarters in 2015
Singapore data center in 2009
Japan data center 2011
Second Japan data center 2015
15 Market Leader – Market Expansion – Brand Strength – Company ValuaGon Source: Marketline Company Report
Salesforce will nearly double data center capacity next year
Market Leader – Market Expansion – Brand Strength – Company ValuaGon 16 Source: Marketline Company Report
Investments in Europe and Asia will increase Salesforce revenue by 9% CAGR over the next 6 years
During FY 2014, the company reported revenue growth of 41% in Europe
7 total current data centers:
4 US, 1 in Japan, 1 in Singapore
In FY 2016 adding data centers in UK, France, Germany, and Japan.
17 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
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2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Salesforce revenue growth in Europe and Asia-‐Pacific Europe
Japan
CAGR (Y10-‐Y20): 23% CAGR (Y14-‐20): 9.4%
Millions ($
)
Source: Trefis Salesforce Report
Growing demand for CRM services
Outperforming industry compeGtors
European and Asian expansion
Base product offerings growing
Company Culture
Partnerships
Market leader in CRM and SaaS
Product and market expansion
Overall Brand Strength
18 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce.com, Inc. is undervalued by 14%. We value it at $61 per share
Salesforce’s brand is recognized for excellence across its operaGons
19 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce has partnered with over 30 brands to cement its posiGon in the market
Entrench Improve Expand
Geographic Market
Industry & Market Segment
Products ExisGng products
20 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce’s ability to akract and retain industry leading talent adds value to the firm
Career Growth Opportuni-es
Compe--ve Compensa-on
Desirable Company Values
Uncapped Commission Philanthropy
Stock-‐Based CompensaGon Product CEO
ConGnued EducaGon Work Environment
Internal Mobility
Career Coaching
Top-‐level talent acquisi-on and reten-on
21 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Growing demand for CRM services
Outperforming industry compeGtors
European and Asian expansion
Base product offerings growing
Company Culture
Partnerships
Market leader in CRM and SaaS
Product and market expansion
Overall Brand Strength
22 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce.com, Inc. is undervalued by 14%. We value it at $61 per share
Model assumpGons reflect the value drivers idenGfied in our strategic analysis
Market Leader – Market Expansion – Brand Strength – Company ValuaGon 23
Assump-on 2015-‐2018 2019-‐2021 2022-‐2024 Historical Average Terminal
Revenue 2.5%
SubscripGon & Support 35% 27% 19% 33.4%
Professional Services & Others 40% 29% 20% 27.0%
COGS % of total revenue 22% 22% 22% 21.4%
Sales, General & AdministraGve % of total revenue 56% 50% 44% 65.0%
Research and Development % of S&S revenue 12% 12% 12% 12.7%
DepreciaGon % of total cost 6% 6% 6% 6%
Capital Expenditures % of total revenue 6%* 6% 6% 9.4%
Change in NWC 5% 5% 5% 5%
*CAPEX rate in 2015 was modeled at 20% of total revenue to incorporate new data center construcGon (2011: 22%)
In millions of USD Historical Performance Projected Cash Flows 2010 2012 2014 2016 2018 2020 2022 2024
Total Revenue 1,306 2,267 4,071 7,453 13,650 22,065 33,404 47,362 COGS 258 489 968 1,640 3,003 4,854 7,348 10,420
% of revenue 20% 22% 24% 22% 22% 22% 22% 22% Gross Profit/(Loss) 1,048 1,778 3,103 5,814 10,647 17,210 26,055 36,942
Total SG&A 801 1,517 2,728 4,174 7,644 11,032 14,698 20,839 % of revenue 61% 67% 67% 56% 56% 50% 44% 44%
Research and Development 132 295 624 836 1,524 2,459 3,716 5,262 % of Subs. & Support revenue 10% 13% 15% 12% 12% 12% 12% 12%
AmorGzaGon -‐ -‐ 37 37 37 37 37 37 EBIT 115 (35) (286) 766 1,441 3,682 7,604 10,804
Net Income: EBIT x (1 – tax rate) 69 (12) (186) 536 1,009 2,578 5,323 7,563 Tax Rate 41% 65% 35% 30% 30% 30% 30% 30%
Add: DepreciaGon & AmorGzaGon 53 157 407 436 767 1,138 1,583 2,228 Less: Change in Working Capital 31 105 (1) 373 683 1,103 1,670 2,368 Less: Capital Expenditures 54 171 299 447 819 1,324 2,004 2,842 Free Cash Flow 37 (131) (114) 115 238 1,251 3,194 4,544 Terminal Value 74,411
Terminal Val. Growth Rate: 2.5%
WACC 8.8% Shares Outstanding (millions) 630 Enterprise Value 39,565 Add: Cash & Cash Equivalents 782 Less: Long-‐Term Debt 1,874 Price per Share $ 61
Equity Value 38,472 Revenue CAGR (2010-‐2014) 32.9% Revenue CAGR (2015-‐2024) 27%
We value Salesforce, Inc. (NYSE: CRM) at $61 per share
24 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
CRM’s potenGal returns are highly sensiGve to changes in baseline assumpGons
Pessimis-c Base Op-mis-c Revenue
SubscripGon & Support 32% -‐ 27% -‐ 15% 35% -‐ 27% -‐ 19% 36% -‐ 28% -‐ 20%
Professional Services & Others 31% -‐ 28% -‐ 15% 40% -‐ 29% -‐ 20% 41% -‐ 30% -‐ 21%
COGS (% of total revenue) 22.5% 22% 21.7%
SG&A (% of total revenue) 56.3% -‐ 50.4% -‐ 44.2% 56% -‐ 50% -‐ 44% 55.8% -‐ 49.6% -‐ 43.6%
Terminal Growth 2.5% 2.5% 2.5%
Share Price $47 $61 $68
PotenGal Return (14%) 14% 27%
Market Price $53.79
21 Market Leader – Market Expansion – Brand Strength – Company ValuaGon 25
PotenGal risks may alter Salesforce’s current valuaGon
21 Market Leader – Market Expansion – Brand Strength – Company ValuaGon 26
Compe--on from Legacy Vendors: CompeGtors have greater financial resources
Acquisi-on Integra-on Risk: PotenGal for operaGonal inefficiencies
Privacy Concerns: Security breach could decrease demand
Growing demand for CRM services
Outperforming industry compeGtors
European and Asian expansion
Base product offerings growing
Company Culture
Partnerships
Market leader in CRM and SaaS
Product and market expansion
Overall Brand Strength
27 Market Leader – Market Expansion – Brand Strength – Company ValuaGon
Salesforce.com, Inc. is undervalued by 14%. We value it at $61 per share
Appendix
Table of Contents: • (30) – CRM Market Share • (31-‐33) – Market Revenue Growth • (34) – Sources of Revenue • (35) – CRM Market Growth Table • (36) – Industry Assessment • (37) – OperaGonal Status • (38-‐41) – Salesforce SWOT • (42-‐43) – Oracle Analysis • (44-‐45) – MicrosoY Analysis • (46) – IBM Analysis • (47-‐48) – SAP Analysis
• (49-‐53) – R&D Analysis (SF, SAP, Oracle, IBM, Percentages)
• (54-‐65) – Products / Pricing • (66) – Data Center Expansion • (67) – Percent of revenue spent on
R&D ( • (68-‐71) – Partnerships • (72-‐79) -‐ History • (80) – Historical RaGos for Model
AssumpGons
Appendix
CRM Market Share
CRM Market Share
Company Billions ($)
Salesforce 3.2903
SAP 2.6215
Oracle 2.0965
Microsoft 1.3924
IBM 0.7921
30 Appendix
SaaS Revenue ProjecGons
Saas Revenue
Year Billions ($)
2014 108
2015 115
2016 123
2017 136
2018 148
2019 160
31 Appendix
Cloud Revenue ProjecGons
Cloud Revenue
Year Billions ($)
2014 130
2015 145
2016 165
2017 180
2018 200
2019 225
32 Appendix
CRM is the largest global market within SaaS and is expected to grow to $35B in 2018