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Salesforce Valua-on Chris, Connor, Kate, Lauren, Sam, Walker

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Page 1: Salesforce Slides

Salesforce  Valua-on  Chris,  Connor,  Kate,  Lauren,  Sam,  Walker  

Page 2: Salesforce Slides

Salesforce.com,  Inc.  is  undervalued  by  14%.  We  value  it  at  $61  per  share  

Increased  demand  for  CRM  

Outperforming  industry  compeGtors  

European  and  Asian  expansion    

Base  product  offerings  growing  

Company  Culture  

Partnerships  

Market  leader  in  CRM  and  SaaS  

Product  and  market  expansion  

Overall  Brand  Strength  

1  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 3: Salesforce Slides

2  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Salesforce  provides  leading  CRM  products  

Page 4: Salesforce Slides

3  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 5: Salesforce Slides

Salesforce  operates  within  a  large  growing  market  

Cloud  ($135B)              

SaaS  ($105B)          

CRM  ($17B)  

Total  Addressable  Market  

4  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

(Y14)  Salesforce  revenue:  $4B  

Page 6: Salesforce Slides

Increased  demand  for  CRM  services  

Outperforming  industry  compeGtors  

European  and  Asian  expansion    

Base  product  offerings  growing  

Company  Culture  

Partnerships  

Market  leader  in  CRM  and  SaaS  

Product  and  market  expansion  

Overall  Brand  Strength  

5  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Salesforce.com,  Inc.  is  undervalued  by  14%.  We  value  it  at  $61  per  share  

Page 7: Salesforce Slides

0.0  

0.5  

1.0  

1.5  

2.0  

2.5  

3.0  

3.5  

Salesforce   SAP   Oracle   MicrosoY   IBM  

Billion

s  ($)  

CRM  Market  Share    

Salesforce  leads  the  global  CRM  market  with  16.1%  market  share    

6  

16.1%  

12.8%  

10.2%  

6.8%  

3.9%  

 Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Source:  Mind  Project:    Cloud  ApplicaGon  Marketplace  2014  -­‐2019  

Page 8: Salesforce Slides

Salesforce’s  products  offer  more  funcGonality  than  those  of  its  compeGtors  

Real-­‐Gme  collaboraGon  

✔   ✔   ✔   ✔  

Any  mobile  device  

✔   ✔  

Open  pla_orm   ✔  Easy  to  

customize  ✔   ✔   ✔  

Outlook  integraGon    

✔   ✔   ✔   ✔   ✔  

7  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Source:  SoYware  Advice  2014  

Live  support   ✔   ✔  

Page 9: Salesforce Slides

Total  CRM  market  revenue  is  expected  to  grow  53%  by  2017  

Source:  Gartner,  Forbes  2014  

8  Company  Overview  –  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

0  

5  

10  

15  

20  

25  

30  

35  

40  

2010   2011   2012   2013   2014   2015   2016   2017  

Billion

s  ($)  

Future  CRM  Revenue    

Page 10: Salesforce Slides

Total  SaaS  industry  revenue  is  expected  to  grow  83%  by  2019  

Source:  Mind  Project:  Cloud  ApplicaGon  Marketplace  2014  -­‐2019  

9  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

0  

20  

40  

60  

80  

100  

120  

140  

160  

180  

2014   2015   2016   2017   2018   2019  

Billion

s  ($)  

Future  SaaS  Revenue    

Page 11: Salesforce Slides

Global  cloud  services  are  expected  to  grow  10%  per  year  through  2019  

Source:  Mind  Project:  Cloud  ApplicaGon  Marketplace  2014  -­‐2019  

10  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

0  

50  

100  

150  

200  

250  

2014   2015   2016   2017   2018   2019  

Billion

s  ($)  

Future  Cloud  Revenue    

Page 12: Salesforce Slides

Growing  demand  for  CRM  services  

Outperforming  industry  compeGtors  

European  and  Asian  expansion    

Base  product  offerings  growing  

Company  Culture  

Partnerships  

Market  leader  in  CRM  and  SaaS  

Product  and  market  expansion  

Overall  Brand  Strength  

11    Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Salesforce.com,  Inc.  is  undervalued  by  14%.  We  value  it  at  $61  per  share  

Page 13: Salesforce Slides

Salesforce  offers  products  that  cater  to  any  size  business  in  any  industry  

Sales  Cloud:  

Sell  Faster    

AnalyGcs  Cloud:  

Interpret  Data  

Community  Cloud:  Connect  Customers  

MarkeGng  Cloud:  

Digital  Ad  Pla_orm  

 Service  Cloud:  Improve  

Experience    

SalesForce  CRM  

App  Pla_orm:  Build  B-­‐Apps  

Cloud  

12  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 14: Salesforce Slides

Salesforce’s  development  of  new  products  will  contribute  to  its  conGnued  success  and  LT-­‐growth  

App  Exchange   Force.com  

DescripGon  

Market  

Purpose  

Product  InformaGon  

Business  applicaGon  marketplace  

Open-­‐source  applicaGon  builder  for  SalesForce  

ApplicaGons   PaaS  

Enter  business  applicaGon  market  

Improve  exisGng  CRM  product  

Long  Term  Growth  &  Entrenchment  

Wave  

Cloud-­‐based  analyGcs  product  

Big  Data  

Expand  into  growing  data  

market  

2014  2005  

13  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 15: Salesforce Slides

Investments  in  R&D  fueling  innovaGve  product  development  will  conGnue  to  increase  

14  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

0  

1000  

2000  

3000  

4000  

5000  

6000  

2010   2012   2014   2016   2018   2020   2022   2024  

Millions  ($

)    

Revenue  Spent  on  R&D  

Source:  Marketline  2014  

Page 16: Salesforce Slides

Salesforce  is  expanding  infrastructure  in  Europe  and  Asia  to  meet  growing  global  demand  for  CRM  services  

 

European  Expansion   Asian  Expansion  

UK  data  center  2014  

German  and  France  data  centers  2015    

French  headquarters  in  2015  

Singapore  data  center  in  2009  

Japan  data  center  2011  

Second  Japan  data  center  2015  

15  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  Source:  Marketline  Company  Report  

Page 17: Salesforce Slides

Salesforce  will  nearly  double  data  center  capacity  next  year  

Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon   16  Source:  Marketline  Company  Report  

Page 18: Salesforce Slides

Investments  in  Europe  and  Asia  will  increase  Salesforce  revenue  by  9%  CAGR  over  the  next  6  years  

During  FY  2014,  the  company  reported  revenue  growth  of  41%  in  Europe  

7  total  current  data  centers:    

4  US,  1  in  Japan,  1  in  Singapore  

In  FY  2016  adding  data  centers  in  UK,  France,  Germany,  and  Japan.  

17  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

0  

500  

1000  

1500  

2000  

2500  

2010   2011   2012   2013   2014   2015   2016   2017   2018   2019   2020  

Salesforce  revenue  growth  in  Europe  and  Asia-­‐Pacific   Europe  

Japan  

CAGR  (Y10-­‐Y20):  23%  CAGR  (Y14-­‐20):  9.4%  

Millions  ($

)  

Source:  Trefis  Salesforce  Report  

Page 19: Salesforce Slides

Growing  demand  for  CRM  services  

Outperforming  industry  compeGtors  

European  and  Asian  expansion    

Base  product  offerings  growing  

Company  Culture  

Partnerships  

Market  leader  in  CRM  and  SaaS  

Product  and  market  expansion  

Overall  Brand  Strength  

18  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Salesforce.com,  Inc.  is  undervalued  by  14%.  We  value  it  at  $61  per  share  

Page 20: Salesforce Slides

Salesforce’s  brand  is  recognized  for  excellence  across  its  operaGons  

19  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 21: Salesforce Slides

Salesforce  has  partnered  with  over  30  brands  to  cement  its  posiGon  in  the  market  

Entrench  Improve   Expand  

Geographic  Market  

Industry  &  Market  Segment  

Products    ExisGng  products  

20  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 22: Salesforce Slides

Salesforce’s  ability  to  akract  and  retain  industry  leading  talent  adds  value  to  the  firm  

Career  Growth  Opportuni-es  

Compe--ve  Compensa-on  

Desirable  Company  Values    

Uncapped  Commission   Philanthropy  

Stock-­‐Based  CompensaGon   Product  CEO  

ConGnued  EducaGon   Work  Environment  

Internal  Mobility  

Career  Coaching  

Top-­‐level  talent  acquisi-on  and  reten-on  

21  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 23: Salesforce Slides

Growing  demand  for  CRM  services  

Outperforming  industry  compeGtors  

European  and  Asian  expansion    

Base  product  offerings  growing  

Company  Culture  

Partnerships  

Market  leader  in  CRM  and  SaaS  

Product  and  market  expansion  

Overall  Brand  Strength  

22  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Salesforce.com,  Inc.  is  undervalued  by  14%.  We  value  it  at  $61  per  share  

Page 24: Salesforce Slides

Model  assumpGons  reflect  the  value  drivers  idenGfied  in  our  strategic  analysis  

Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon   23  

Assump-on   2015-­‐2018   2019-­‐2021   2022-­‐2024   Historical  Average   Terminal  

Revenue   2.5%  

SubscripGon  &  Support   35%   27%   19%   33.4%  

Professional  Services  &  Others   40%   29%   20%   27.0%  

COGS  %  of  total  revenue   22%   22%   22%   21.4%  

Sales,  General  &  AdministraGve  %  of  total  revenue   56%   50%   44%   65.0%  

Research  and  Development  %  of  S&S  revenue   12%   12%   12%   12.7%  

DepreciaGon  %  of  total  cost   6%   6%   6%   6%  

Capital  Expenditures  %  of  total  revenue   6%*   6%   6%   9.4%  

Change  in  NWC   5%   5%   5%   5%  

*CAPEX  rate  in  2015  was  modeled  at  20%  of  total  revenue  to  incorporate  new  data  center  construcGon  (2011:  22%)  

Page 25: Salesforce Slides

In  millions  of  USD Historical  Performance Projected  Cash  Flows 2010   2012   2014   2016   2018   2020   2022   2024  

Total  Revenue 1,306   2,267   4,071   7,453   13,650   22,065   33,404   47,362   COGS 258   489   968   1,640   3,003 4,854 7,348 10,420

%  of  revenue 20% 22% 24% 22% 22% 22% 22% 22% Gross  Profit/(Loss)      1,048 1,778 3,103 5,814 10,647 17,210 26,055 36,942

Total  SG&A 801   1,517   2,728   4,174 7,644 11,032 14,698 20,839 %  of  revenue 61%   67%   67%   56%   56%   50%   44%   44%  

Research  and  Development 132   295   624   836 1,524 2,459 3,716 5,262 %  of  Subs.  &  Support    revenue 10% 13% 15% 12% 12% 12% 12% 12%

AmorGzaGon -­‐       -­‐       37   37   37   37   37   37   EBIT 115  (35)            (286) 766 1,441 3,682 7,604 10,804

Net  Income:  EBIT  x  (1  –  tax  rate) 69   (12) (186) 536 1,009 2,578 5,323 7,563 Tax  Rate 41%   65%   35%   30%   30%   30%   30%   30%  

Add:  DepreciaGon  &  AmorGzaGon 53   157   407 436 767 1,138 1,583 2,228 Less:  Change  in  Working  Capital 31 105 (1) 373   683 1,103 1,670   2,368 Less:  Capital  Expenditures 54   171   299   447   819 1,324 2,004 2,842 Free  Cash  Flow                      37   (131)            (114) 115 238 1,251 3,194 4,544 Terminal  Value             74,411

Terminal  Val.  Growth  Rate:  2.5%                

WACC   8.8%   Shares  Outstanding  (millions)   630  Enterprise  Value              39,565         Add:  Cash  &  Cash  Equivalents   782                            Less:  Long-­‐Term  Debt   1,874               Price  per  Share   $                          61  

Equity  Value   38,472             Revenue  CAGR  (2010-­‐2014)   32.9%                   Revenue  CAGR  (2015-­‐2024)   27%  

We  value  Salesforce,  Inc.  (NYSE:  CRM)  at  $61  per  share  

24  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Page 26: Salesforce Slides

CRM’s  potenGal  returns  are  highly  sensiGve  to  changes  in  baseline  assumpGons  

Pessimis-c   Base   Op-mis-c  Revenue  

SubscripGon  &  Support   32%  -­‐  27%  -­‐  15%   35%  -­‐  27%  -­‐  19%   36%  -­‐  28%  -­‐  20%  

Professional  Services  &  Others   31%  -­‐  28%  -­‐  15%   40%  -­‐  29%  -­‐  20%   41%  -­‐  30%  -­‐  21%  

COGS  (%  of  total  revenue)   22.5%   22%   21.7%  

SG&A    (%  of  total  revenue)   56.3%  -­‐  50.4%  -­‐  44.2%   56%  -­‐  50%  -­‐  44%   55.8%  -­‐  49.6%  -­‐  43.6%  

Terminal  Growth   2.5%   2.5%   2.5%  

Share  Price   $47   $61   $68  

PotenGal  Return   (14%)   14%   27%  

Market  Price   $53.79  

21  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon   25  

Page 27: Salesforce Slides

PotenGal  risks  may  alter  Salesforce’s  current  valuaGon  

21  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon   26  

Compe--on  from  Legacy  Vendors:  CompeGtors  have  greater  financial  resources  

 

Acquisi-on  Integra-on  Risk:  PotenGal  for  operaGonal  inefficiencies  

 

Privacy  Concerns:  Security  breach  could  decrease  demand    

 

Page 28: Salesforce Slides

Growing  demand  for  CRM  services  

Outperforming  industry  compeGtors  

European  and  Asian  expansion    

Base  product  offerings  growing  

Company  Culture  

Partnerships  

Market  leader  in  CRM  and  SaaS  

Product  and  market  expansion  

Overall  Brand  Strength  

27  Market  Leader  –  Market  Expansion  –  Brand  Strength  –  Company  ValuaGon  

Salesforce.com,  Inc.  is  undervalued  by  14%.  We  value  it  at  $61  per  share  

Page 29: Salesforce Slides

Appendix  

Table  of  Contents:  •  (30)  –  CRM  Market  Share  •  (31-­‐33)  –  Market  Revenue  Growth  •  (34)  –  Sources  of  Revenue  •  (35)  –  CRM  Market  Growth  Table  •  (36)  –  Industry  Assessment  •  (37)  –  OperaGonal  Status  •  (38-­‐41)  –  Salesforce  SWOT  •  (42-­‐43)  –  Oracle  Analysis  •  (44-­‐45)  –  MicrosoY  Analysis  •  (46)  –  IBM  Analysis  •  (47-­‐48)  –  SAP  Analysis    

 

•  (49-­‐53)  –  R&D  Analysis  (SF,  SAP,  Oracle,  IBM,  Percentages)  

•  (54-­‐65)  –  Products  /  Pricing  •  (66)  –  Data  Center  Expansion  •  (67)  –  Percent  of  revenue  spent  on  

R&D  (  •  (68-­‐71)  –  Partnerships  •  (72-­‐79)  -­‐  History  •  (80)  –  Historical  RaGos  for  Model  

AssumpGons  

Appendix  

Page 30: Salesforce Slides

CRM  Market  Share  

CRM Market Share

Company Billions ($)

Salesforce 3.2903

SAP 2.6215

Oracle 2.0965

Microsoft 1.3924

IBM 0.7921

30  Appendix  

Page 31: Salesforce Slides

SaaS  Revenue  ProjecGons  

Saas Revenue

Year Billions ($)

2014 108

2015 115

2016 123

2017 136

2018 148

2019 160

31  Appendix  

Page 32: Salesforce Slides

Cloud  Revenue  ProjecGons  

Cloud Revenue

Year Billions ($)

2014 130

2015 145

2016 165

2017 180

2018 200

2019 225

32  Appendix  

Page 33: Salesforce Slides

CRM is the largest global market within SaaS and is expected to grow to $35B in 2018