salesforce training faqs from cloud experts

SALESFORCE TRAINING FAQ’s

#811, 12th

A CROSS, 12th

A Main, J P Nagar 2nd

Phase

Bangalore 560076

Contact: 7795000456 | 7795002220

You can get FREE Salesforce Training from

Cloud Experts

If you get better quality training

anywhere in India


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Table of Content:

Q 1. Ca ou gi e e a ui k ief a out Cloud E pe ts ?

Q 2. Do you provide Salesforce Training?

Q 3. Which training I should take under Salesforce.com?

Q 4. How I will decide my preferred Job Roles?

Q 5. Whe e is "Cloud E pe ts I stitute lo ated?

Q 6. How much do you charge for Salesfporce Training?

Q 7. What kind of Live Project you provide for Salesforce.com?

Q 8. Is there any discount available for course fee?

Q 9. Can I get a Salesforce demo class?

Q 10. Do you provide Job assistance post training??

Q 11. When can we come to meet you to get more details?

Q 12. Who will provide the training / who is the trainer?

Q 13. Is there any installment option available for course fee?

Q 14. When next batch is starting?

Q 15. Do you have weekend batch?

Q 16. How much time it will take to complete the training?

Q 17. When is the next demo class?

Q 18. What is the registration cost for Salesforce Event / Demo Class?

Q 19. What time Salesforce Demo / Event will start?

Q 20. Can I come on week day for demo class?

Q 21. How to register for Salesforce Demo Class / Event?

Q 22. Ho to ea h Cloud E pe ts offi e?

Q 23. Do you provide Class Room training or Online Training?


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Q 24. Do you think online Training is effective?

Q 25. How many people will be there in a batch?

Q 26. How Cloud Experts can help me to get certified on Salesforce.com Technology?

Q 27. How many people got certified from Cloud Experts?

Q 28. What are the different types of Certification available for Salesforce.com?

Q 29. I am from technical / development / coding background (Java, .net, PHP, C, C++, Mainframe, Siebel, ABAP,

etc) and want to become a developer on Cloud Computing platform. Which training is suitable for me?

Q 30. I a f o BPO / Co sulti g / “ales & Ma keti g / Ope atio / No Te h i al / No odi g a kg ou d a d want to work as CRM Functional Consultant / Business Analyst on Cloud Computing / Salesforce Technology.

Which training is suitable for me?

Q 31. I want to become a CRM Admin / Function Consultant. Why I should do Basic Developer (DEV 401)? It will be

difficult for me as I am not a Technical Person.

Q 32. Who provide the certification for Salesforce.com? Cloud Experts or any other company?

Q 33. How to register for that certification exam?

Q 34. Ca I get a e tifi atio f o Cloud E pe ts ?

Q 35. What is the ost of “alesfo e e tifi atio ?

Q 36. Ho a e tifi atio e a s a e a aila le fo “alesfo e. o ?

Q 37. Is Certification is mandatory?

Q 38. I want to become a Business Analyst / Functional consultant. Which certification is good for me?

Q 39. I want to become a Salesforce Developer / Functional consultant. Which certification is good for me?

Q 40. Why should I take training from Cloud Experts, not from other institute?

Q 41. How is Cloud Computing / Salesforce job market?

Q 42. Do you offer discount on your Course Fee?

Q 43. Do ou ha e a Jo Gua a tee P og a ?

Q 44. Ho to Qualif fo Jo Gua a tee P og a ?

Q 45. I am not E gi ee i g G aduate. I a f o “ ie e/ Co e e / A ts a k g ou d. Ca I ualif fo Jo Gua a tee P og a a d get a te h i al jo fo “alesfo e?


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Q 46. Can I get Complete Course Content for ADM 201?

Q 47. Can I get Complete Course Content for DEV 401?


Q 9. Will I get a jo / jo assista e if I a ot e olli g fo Jo Gua a tee p og a ?

Q . What is the diffe e e et ee Job Guarantee Program a d o al Training Program ?


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Q 1. Ca ou gi e e a ui k ief a out Cloud E pe ts ?

Cloud Experts is one of the registered Implementation partner of Salesforce.com based in Bangalore. As of

now we have done more than 70 implementations on Salesforce CRM and Force.com platform. Our 90%

business revenue comes from our Salesforce implementation service and 10% revenue comes from

Salesforce training. We focus on Hands-on / Practical oriented training. Our objective for training is to

produce good resources for salesforce.com platform.

Visit www.cloudexpertsindia.com to get more details about Cloud Experts.

Q 2. Do you provide Salesforce Training?

There are around 8 different types of training available in Salesforce.com. Cloud Experts provides all the

trainings for Salesforce.com.

For your information, we provide the following training

1. Salesforce – Basic Admin Training ( ADM 201)

2. Salesforce – Advance Admin Training ( ADM 211)

3. Salesforce – Basic Developer Training ( DEV 401)

4. Salesforce – Advance Developer Training ( DEV 201)

5. Sales Cloud Consultant

6. Service Cloud Consultant

Q 3. Which training I should take under Salesforce.com?

Before joining any training program, you should know different types of job available on Salesforce.com.

Based on your preferred job type and Job role, you should decide the training module. Our experts will

help you to decide the right training program and job roles once you come to our office.

Q 4. How I will decide my preferred Job Roles?

You should decide right Job Roles for you based on your work experience, qualification and present

knowledge. Our experts will help you to decide the right training program and job roles once you come to

our office.

http://www.cloudexpertsindia.com/


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Q 5. Where is "Cloud E pe ts Institute located?

Please note Cloud Experts is not an institute. Cloud Experts is a registered Salesforce Implementation

Partner and we have done more than 70 Salesforce implementation. Our 90% revenue comes from our

salesforce implementation business. Yes, we do provide training on Salesforce.com and our focus is more

on hands on , practical oriented training so that after this training you can work on Salesforce

implementation project and a get job.

Please find our office address below:

#811, 23rd Main, 12th 'A' Cross, J.P. Nagar, 2nd Phase, Bangalore – 560078, India.

Land Mark : Near R V Dental College, Behind *"24th Main Hotel"*.

Q 6. How much do you charge for Salesfporce Training?

Training Fees depends on the training module you are going to take. As you know, there are around 8

different types of training available. Fees are different for different training programs.

First you should decide what type of job you need. Based on the job roles and responsibility, you should

decide the training program. Your training fees depend on the training you need.

Please find the cost of Salesforce Training training below: ( This is a special price offer valid for limited

period). Please find our normal Course Fee @ Q 42.

We Charge INR 20000 for Basic Cloud Computing Training. This includes all the following items

1. Salesforce Basic Admin Training – ADM

2. Salesforce Developer Training – DEV 401

3. Sales Cloud Consultant T ai i g

4. “e i e Cloud Co sulta t 5. Certification Assistance for ADM 201

6. Certification Assistance for DEV 401 .

7. Study material for ADM 201 Course,

8. Study material for DEV 401 Cou se

9. Study material for Sales Cloud Consultant Course.

10. Study ate ial fo Service Cloud Co sulta t Course.

11. 3 Live Projects on Cloud Computing Technology.

You will get more information about training program once you come to our office for Salesforce Event.


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Q 7. What kind of Live Project you provide for Salesforce.com?

We have done more than 70 salesforce implementation as of now for our customers. We take 3 different

types of project from our LIVE project portfolio. Please note these projects will be different in nature and

complexity level will be different. After completing these projects, you will be super confident to work on

any Salesforce Implementation.

Please note, you have to do the entire projects. Cloud Experts team will help you if you face any difficulties

during salesforce implementation. If you take only training, your knowledge would be 30 to 40% . But after

completing those implementation, your knowledge would be 80to 90%.

Many people take training for other institutes but comes to Cloud Experts to do projects so that they get

Hans-on Experience on Salesforce Technology.

Q 8. Is there any discount available for course fee?

For that you need to talk to our management. They will consider if required.

Q 9. Can I get a Salesforce demo class?

Every Saturday 10am we arrange Salesforce demo class. You can come and join us. Along with demo class

also we discuss the follo i g topi s as ell………

What is “alesfo e & it’s futu e ?

Why Salesforce is booming ?

Different Training Model of Salesforce ( Developer / Admin / Consultant)

Different types of Job Roles available in Salesforce

Present Job Market of Salesforce.com

Prerequisite to get a Job in Salesforce.com

Different Training & Certification available on Salesforce.com

Cost and duration of Salesforce Training and Certification

Salesforce Architecture and Application Security


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Q 10. Do you provide Job assistance post training??

Yes, we do provide job assistance. We are partner with many MNCs and salesforce partners for their

resource requirements for Salesforce.com Technology.

But our clients / partners has a strict instruction that we should forward only qualified resume to them.

Cloud Experts takes first round of interview and then only we forward resume for all those people who are

qualifying for that specific job requirements. As we are one of the real time salesforce implementation

service provider, we understand our client requirements well. If you follow our guidelines, you will

definitely get a job after this training.

Please note only training will not help you to get a job. You have to complete all these projects so that you

get Hans-on knowledge on salesforce Technology.

Q 11.When can we come to meet you to get more details?

Our Experts meet people only on Saturday at 10 AM to 1PM and provide all the required information.

During weekdays (Monday to Friday) our experts won’t be able to meet you as they will be completely busy

in implementation projects.

Q 12. Who will provide the training / who is the trainer?

All the Trainer is our own consultant. They all are working for Cloud Experts and they have minimum of 7 to

8 years of industry experience. To ensure best quality Training we assign Subject Matter Experts based on

their skill set and experience. Please find brief profile of our consultant below:

Working as Sr. Salesforce Consultant / Project Manager for Cloud Experts

Minimum 40+ Implementation Experience

30+ Force.comApplication Development Experience

5+ Years of Corporate Training Experience

Trained 200+ students as of now

Q 13. Is there any installment option available for course fee?

You can talk to our management for the installment facility. They will consider the same if required.

http://force.com/


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Q 14. When next batch is starting?

Almost Every week we start new training batch for Salesforce.com. We provide training Monday to Sunday

8 AM to 8 PM.

Q 15. Do you have weekend batch?

Yes, we have week days and weekend batch. You can decide your batch timing based on your availability.

Q 16. How much time it will take to complete the training?

It is total 40 hours training. If you take everyday 2 hours class, it will be over in 20 days. If you go for

weekend classes, then Saturday 4 hours and Sunday 4 hours. So total it will take 5 to 6 weekends to

complete the training.

We have Fast Track training program as well. You can complete the entire training within 1 week as well if

you take 5 full days training ( 8 hours training per day).

However, we can understand your requirements and then decide training batch for you.

Q 17. When is the next demo class?

Every week on Saturday at 10 AM we organize an Event / Demo class exclusively on Salesforce.com. Almost

15 people will be there in this event who are already working in TCS, Accenture and wants to move to

Salesforce Technology. This event will be very informative, interesting and interactive.

Q 18. What is the registration cost for Salesforce Event / Demo Class?

FREE OF COST

Q 19. What time Salesforce Demo / Event will start?

Cloud Computing Demo / Event will start at sharp 10am and will be over by 1PM. So please reach here

by 9:30am.

Event Timing: Every Saturday at 10 AM to 1 PM every.

Q 20. Can I come on week day for demo class?

No. During week day our experts will be completely busy in project work.


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Q 21. How to register for Salesforce Demo Class / Event?

You need to call us at 7795000456 / 7795002220 to register yourself for Cloud Computing Event. You can

also send a mail at [email protected] to confirm your seat for Cloud Computing demo / event.

Please ote, e a ’t a o odate o e tha 20 people for Cloud Computing demo. So it is extremely

important for you to register yourself in advance to confirm a seat at Cloud Computing Event.

Q 22. Ho to ea h Cloud E pe ts offi e?

#811, 23rd Main, 12th 'A' Cross, J.P. Nagar, 2nd Phase, Bangalore – 560078, India.

Land Mark : Near R V Dental College, Behind *"24th Main Hotel"*.

Q 23. Do you provide Class Room training or Online Training?

We provide Class Room Training and Online Training both based on your requirements. If you are from

other city other than Bangalore, you can register yourself for Online Training.

Q 24. Do you think online Training is effective?

If you experience our Online Training, you will never come for Class room T ai i g. Reaso s a e as follo s…

1. You can record the entire training session including voice and screen movement.

2. You can refer to the recordings anytime as per your convenience to clear your doubts

3. No time waste for travelling

4. Most of the time, it is one to one training.

5. You can reply recordings anytime as per your convenience to clear your doubts.

Q 25. How many people will be there in a batch?

Minimum 2 and Maximum 4. We do not keep many people in a batch, so that we can provide quality

training and individual attentions to every participant.

mailto:[email protected]


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Q 26. How Cloud Experts can help me to get certified on Salesforce.com Technology?

Your certification is 100% guaranteed if you take training from us. We provide you all training material,

certification material during training.

After every topic (say workflow / automation/ security etc) we discuss all certification questions and

prepare you for certification exam. As soon as your training is over, you will be completely ready for

certification.

Q 27. How many people got certified from Cloud Experts?

100% students got certified in First attempt as of now. You will be able to clear certification at first attempts

if you follow our guidelines.

Q 28. What are the different types of Certification available for Salesforce.com?

1> Salesforce – Basic Admin Training ( ADM 201)

2> Salesforce – Advance Admin Training ( ADM 211)

3> Salesforce – Basic Developer Training ( DEV 401)

4> Salesforce – Advance Developer Training ( DEV 201)

5> Sales Cloud Consultant

6> Service Cloud Consultant

Q 29. I am from technical / development / coding background (Java, .net, PHP, C, C++, Mainframe,

Siebel, ABAP, etc) and want to become a developer on Cloud Computing platform. Which training is

suitable for me?

You should take

1> Basic developer (DEV 401)

2> Advance developer (DEV 501)

3> Basic Admin ( ADM 201) training to get a developer job.

Also you should do couple of project once your training is over to get Hands-On knowledge on

Cloud Platform.


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Q 30. I a f o BPO / Co sulting / Sales & Marketing / Operation / Non Technical / Non coding background and want to work as CRM Functional Consultant / Business Analyst on Cloud Computing /

Salesforce Technology. Which training is suitable for me?

You should take

1> Basic Admin ( ADM 201)

2> Basic Developer (DEV 401)

3> Sales Cloud Consultant

4> Service Cloud Consultant training to get a Functional consultant / Business Analyst job.

Please note Basic developer training does not include any coding activity. Through Drag & Drop/

Point & Click you have to do the customization and development. Also you should do couple of

project once your training is over to get Hands-On knowledge on Cloud Platform.

Q 31. I want to become a CRM Admin / Function Consultant. Why I should do Basic Developer (DEV

401)? It will be difficult for me as I am not a Technical Person.

Please note Basic developer training does not include any coding activity. Through Drag & Drop/

Point & Click you have to do complete customization and development. No technical / Coding

knowledge is required to do Basic Developer Training.

If you are confident and know how to work on Microsoft Word and Excel, you will be able to work on

Salesforce platform and will be able to build new application on Force.com platform.

Q 32. Who provide the certification for Salesforce.com? Cloud Experts or any other company?

Cloud Experts prepares you for certification exam. But certification will be provided directly by

Salesforce.com. These certifications are globally accepted.

Q 33. How to register for that certification exam?

You need to make online payment to salesforce.com to register yourself for certification exam. Then

you can appear for certification exam from any Prometric Center or anywhere if you have a webcam.

Q 34. Ca I get a e tifi atio f o Cloud E pe ts ?

Yes, you will get certification from Cloud Experts also. No need to pay any amount for the

certification.


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Q 35. What is the cost of Salesforce e tifi atio ?

Every certification would cost you USD 200 for first attempt. Retake would cost you USD 100. You

need to pay the amount directly to Salesforce.

Q 36. Ho a e tifi atio e a s a e a aila le fo “alesfo e. o ?

Following types of certifications are available in Salesforce.com

1. Basic Admin Training (ADM 201 )

2. Advance Admin Training (ADM 211 )

3. Basic Developer Training (DEV 401 )

4. Advance Developer Training (DEV 501)

5. Sales Cloud Consultant

6. Service Cloud Consultant

Q 37. Is Certification is mandatory?

Certifications are definitely not mandatory; Knowledge is mandatory. Certification is good to have

and an important proof of your knowledge. But without proper knowledge and hands on experience,

you will not get a job.

Q 38. I want to become a Business Analyst / Functional consultant. Which certification is good for

me?

ADM 201 certification is good e ough fo ou. Afte that if ou ish, ou a go fo “ales Cloud Co sulta t , “e i e Cloud Co sulta t a d DEV .

Q 39. I want to become a Salesforce Developer / Functional consultant. Which certification is good

for me?

DEV 401 certification is a good start for. Post that you should try for DEV 501 training. ADM 201 will be

an added advantage for you.


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Q 40. Why should I take training from Cloud Experts, not from other institute?

You should get the training from Cloud Experts, because we are not an Institute. We are a registered

Implementation partner of Salesforce.com and have done more than 70 implementation as of now.

Only Cloud Experts can provide you Hands on Training where as other institute will provide you

theoretical training.

Please find a quick brief of Cloud Experts below:

100% Dedicated to Cloud Computing Service

“oft a e As A “e i e & Platfo As A “e i e provider.

Registered Implementation Partner of Salesforce.com

70+ Implementation Experience

50+ Application Development Experience on Force.com Platform

Leading CRM service Provider in South India.

3 LIVE PROJECTS to everyone.

Q 41. How is Cloud Computing / Salesforce job market?

1. Microsoft - Cloud computing to create 2 million jobs in India and nearly 14 million new jobs

worldwide by 2015

2. Gartner - Cloud market is expected to grow at an average of 50% every year till 2015.

3. TOI - Enterprises used to spend about 32% of their IT budget on in-house hardware in 2011, but

that is down to 24% in 2012.

4. IDC - The Indian cloud market may grow by more than 70%

5. HCL - The industry ready workforce for new domains like cloud and mobility may be as less as

5.7% of the current IT workforce

6. 159% Growth in demand for Salesforce.com Talent since 2009

7. 65% US companies are using Cloud based Solution as on today.

8. 20 Lacs new job will be available in India in next 1 year.

9. Salesforce.com and Oracle - Announced a comprehensive nine-year partnership encompassing

all three tiers of cloud computing: Applications, Platform and Infrastructure. – June 25, 2013


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Q 42. How much do you charge for Salesforce Training? ( Special Price Offer)

Please find our standard cost below for Certification Training:

SL No. Training Module Cost 1 Salesforce ADM 201 ( Basic Admin Training) INR 20000

2 Salesforce ADM 211 ( Advance Admin Training) INR 20000

3 Salesforce DEV 401 ( Basic Developer Training) INR 20000

4 Salesforce DEV 501 ( Advance Developer Training) INR 20000

5 Sales Cloud Consultant INR 20000

6 Service Cloud Consultant INR 20000

Please find our standard cost below for Projects Training:

SL No. Training Module Cost 1 Proj 1: Business to Business ( B to B) INR 10000

2 Proj 2: Business to Consumer ( B to C) INR 10000

3 Proj 3: (B to B) and (B to C) INR 10000

4 Any Additional Projects INR 10000

Special Offer: (Valid only for this Month) SL No. Training Module Cost 1 Salesforce ADM 201 ( Basic Admin Training)

INR 20,000

2 Salesforce DEV 401 ( Basic Developer Training)

3 Sales Cloud Consultant ( Core Concept)

4 Service Cloud Consultant ( Core Concept)

5 Proj 1: Business to Business ( B to B)

6 Proj 2: Business to Consumer ( B to C)

7 Proj 3: (B to B) and (B to C)

8 Salesforce DEV 501 ( Advance Developer Training) INR 10,000

Total Cost ( ADM 201 + DEV 401 + DEV 501) INR 30,000

Note: No additional cost for

1> Study Material (Soft Copy),

2> Training Video Material

3> Interview Questions

4> Certification Question and

5> Certification material.


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Q 43. Do ou ha e a Jo Gua a tee P og a ?

Yes, we do have Jo Gua a tee P og a . Please find the process to qualify for Jo Gua a tee P og a

below:

STEP 1: You need to clear interview at Cloud Experts office

STEP 2: If you qualify, you will get offer letter and appointment from Cloud Experts

STEP 3: Then you need to pay INR 150000 for Training and Development

STEP 4: Post your training you will be working on LIVE PROJECTS for CLOUD EXPERTS/ Partners

STEP 5: Every month you will get your salary on your bank account followed by all legal documents ( Pay slip, form 16

etc)

You will get the following training from Cloud Experts

A. ADM 201

B. ADM 211

C. DEV 401

D. DEV 501

E. Sales Cloud Consultant

F. Service Cloud Consultant

G. Project 1 ( B to B) – Live Project

H. Project 2 ( B to C) – Live Project

I. Project 3 ( B to B ) & (B to C) – Live Project

Once your training is over, you will be working on Live Project for Cloud Experts or Partner of CLOUD

EXPERTS.

Please note Jo Gua a tee P og a is ai l fo f eshe ’s. Do feel free to contact us to know more

about this program.

Q 44. Ho to Qualif fo Jo Gua a tee P og a ?

We ill he k the follo i g pa a ete s ……

1. Communication Skills

2. Qualification

3. Technical / Functional knowledge

Q 45. I am not Engineering Graduate. I am from Science/ Commerce / Arts back ground. Can I qualify for

Jo Gua a tee P og a a d get a te h i al jo fo “alesfo e?

Yes, even if you are not from a Engineering back ground, still you can qualify for Job Guarantee program

and work as Salesforce Developer / Admin / Business Analyst.


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Q 46. Can I get Complete Course Content for ADM 201?

ADM 201 Certification Training Content Tpoics Weightage

Organization Setup 9%

Describe the components of the company profile

User Setup

Identify the steps to set up and maintain a user 1%

Given a scenario, troubleshoot common user access and visibility issues

Global User Interface

Distinguish between and identify the implications of the various user interface features that

an administrator controls

15%

Security and Access

Explain the various organization security options

18%

Describe the features and capabilities of the sharing model

Given a scenario, apply the appropriate security controls

Salesforce.com Certified Administrator –Study Guide

TRAINING & CERTIFICATION

Describe the various profiles controls

Given a scenario, determine the appropriate use of a custom profile

Standard and Custom Objects

Describe the standard object architecture and relationship model

9%

Explain how to create, delete, and customize fields, page layouts, and list views for custom

and standard objects

Given a scenario, determine the appropriate fields and page layouts for custom and

standard objects

Explain how to create, delete, and customize record types for custom and standard objects

Given a scenario, determine the appropriate record types and business processes for

custom and standard objects

Explain the implications of deleting fields

Describe when to use and how to create formula fields


18

Sales Cloud Applications

Given a scenario, identify the capabilities and implications of the sales process

6%

Given a scenario, identify when to apply the appropriate sales productivity features

Describe the capabilities of products and price books

Describe the capabilities of lead management

Given a scenario, identify how to automate lead management

Describe the capabilities of campaign management

Service Cloud Applications

Describe the capabilities of case management

6%

Given a scenario, identify how to automate case management

Describe the capabilities of solution management

Describe the basic capabilities of portals

Describe the capabilities of the Community application, such as Ideas and Answers

Describe the capabilities of Salesforce Knowledge

Activity Management

Describe the capabilities of activity management 6%

Chatter

Describe the features of Chatter 6%

Data Management

Describe the considerations when importing, updating, transferring, and mass deleting data 6%

Given a scenario, identify tools and use cases for managing data

Describe the capabilities and implications of the data validation tools

Describe the different ways to back up data

Content and Folder Management

Describe the capabilities of Salesforce Content

13% Describe how folders can be used to organize and secure communication templates,

dashboards, reports, and documents


19

Analytics – Reports and Dashboards

Describe the options available when creating or customizing a report

7% Describe the impact of the sharing model on reports

Describe the options available when creating and modifying dashboards

Describe the capabilities of custom report types

Workflow Automation

Describe when workflow rules are evaluated

2% Describe the capabilities of workflow rules and actions

Given a scenario, identify the appropriate workflow solution

Describe capabilities and use cases for the approval process

Desktop and Mobile Administration

Describe the capabilities of Mobile Lite

2% Describe the installation and synchronization options of Salesforce for Outlook

AppExchange

Identify use cases for AppExchange applications


20


Developer DEV-401 Topics Weightage

Application Design

List and describe components of an application

5%

Describe the model-view-controller design paradigm

Given a scenario, determine whether sufficient information is available to

plan/build/design an application

Overview of Force.com Platform

List and describe the steps required to design and deploy a successful application built

using the declarative capabilities of the Force.com platform 32%

List and describe the building blocks of an application provided by the Force.com

platform

Data Model

Describe how to create a functional data model for a business application

15%

Given a scenario, select the features required to create a functional data model for a

business application

Describe the properties and implications of choosing one object relationship type over

another and distinguish among relationship types

Given a scenario, distinguish among object relationship types, describe how to create

relationships, and determine which relationship should be recommended

List and describe the features used to set permission and data access in a custom app

Given a scenario, select the appropriate feature (e.g., profiles, defaults, roles) to

provide appropriate permissions and data access in a custom app

List and describe optional (Salesforce-enabled) features for managing the application

(e.g., create audit fields, encrypted fields, multicurrency)


21

User Interface

List and describe the components of any Force.com application user interface (e.g.,

tabs, applications, detail pages, list views)

23%

Given a scenario, determine the capabilities and constraints of the declarative

f a e o k fo uildi g a use i te fa e (e.g., hat a a d a ’t e do e i a page layout)

Describe use cases for how Force.com pages can extend the user interface in the

declarative framework and when to do so

Describe the capabilities and functionality of Force.com sites

Business Logic

List and describe how to create formulas, validation rules, and workflow rules

10%

Given a scenario, determine which Force.com feature to use to solve a business

requirement and/or describe how to apply the solution

List and describe the capabilities of the Force.com approval processes

Developer DEV-401

Given a scenario, select the appropriate features of Force.com approval processes to

satisfy business requirements

List and describe the features of the Force.com platform for debugging and monitoring

automated business processes

Describe use cases for extending business logic through Force.com code

Data Management

List and describe the capabilities and constraints of import wizards

10%

List and describe the capabilities and constraints of API-based tools for managing data

List and describe the functions of the Force.com Data Loader

Describe use cases and functions of external IDs and upsert

Given a scenario, determine appropriate uses of the GUI and command-line interface

for the data loader

Describe the characteristics of Force.com record IDs

Reporting and Analytics

List and describe capabilities and constraints of reports and analytics of the Force.com

platform 10

Given a scenario, determine methods for analyzing and displaying data


22


Advanced Developer DEV-501 Topics Weightage

Development Lifecycle

List and describe the key features, tools, and technologies of application lifecycle management and

Force.com development

13%

Describe best practices for managing multi-team and multi-project development initiatives with

Force.com and describe how to use these best practices

List and describe the various development and test environments available on the Force.com

platform

Describe how to manage sandbox environments

Given a scenario, determine whether to use package or metadata deployment

Describe how to use the Force.com migration tool

Describe the capabilities and constraints of metadata text files for manipulating application

metadata

Describe the requirements and processes for deploying changes to an application using a metadata

tool

Force.com Code (Apex)

List and describe the features of Force.com code and distinguish between it and other programming

languages

33%

Describe when and why to use Force.com code

List and describe syntax features of Force.com code

Describe the ways Force.com code can be invoked

Describe use cases for Force.com code in an integration scenario

Describe how to send and receive email via Force.com code

Describe use cases for dynamic Force.com code

Describe use cases for batch Force.com code

Describe the save execution order and use of before and after triggers

Describe the types of governor limits and contexts and the rationale behind them

Describe how to write scalable code that handles bulk operations


23

Force.com Pages (Visualforce)

Describe the benefits, functions, and features of Force.com pages and how it conforms to the model-

view-controller pattern

38%

Describe how to incorporate Force.com pages into Force.com applications

Describe how to create data, action, and component binding expressions

List and describe syntax features of Force.com pages

Describe best practices for incorporating static resources, style sheets, and other content into

Force.com pages

Describe how to create and use a Force.com page as the template for multiple pages

Advanced Developer DEV-501

Describe how to handle client-side behavior through the use of either standard components or

custom JavaScript

Describe and incorporate proper error-handling techniques

Describe how to create a custom component and the benefits of custom components versus other

techniques for code reuse

Describe how to leverage PDF generation

Distinguish between standard controllers, custom controllers, and extensions

Describe the request lifecycle of a Force.com page

Describe viewstate and the stateful programming model of Force.com pages

Describe the benefits of using Force.com code classes as structs or wrappers of sObjects

Testing and Debugging

Describe the techniques and tools available to debug, test, and monitor Force.com code execution

16%

List and describe the contents and use of the System Log

Describe how to create and run unit tests as well as techniques for achieving 100% test coverage

Describe how to test Force.com page controllers

Describe how to test email send and receive in different environments


24

Q 49. Will I get a jo / jo assista e if I a ot e olli g fo Jo Gua a tee p og a ?

A> Yes, If you join Cloud Experts for salesforce Training, you will get job assistance from our end.

Q 50. What is the diffe e e et ee Jo Gua a tee P og a a d o al T ai i g P og a ?

1. Job Guarantee Program is mainly for f eshe ’s to help the to get the fi st eak i I dust . No al t ai i g p og a is fo f eshe ’s a d e pe ie e people.

2. In case of Job Guarantee program, your job is 100% secure with Cloud E pe ts or any of the partner

company. But in case of normal training program, you will get only job assistance.

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