salt lake city corporation ground transportation administration brent m. kovac

SALT LAKE CITY SALT LAKE CITY CORPORATIONCORPORATION

Ground Transportation AdministrationGround Transportation Administration

Brent M. KovacBrent M. Kovac

CALGARY INTERNATIONAL CALGARY INTERNATIONAL AIRPORTAIRPORT

1993 – GT Manager1993 – GT Manager 1150 TAXIS /15 COMPANIES1150 TAXIS /15 COMPANIES

– average age exceeding 13 yearsaverage age exceeding 13 years– floorboards were not metal – carpetfloorboards were not metal – carpet– drivers in sweats and sandals …drivers in sweats and sandals …– didn’t know so many shades of yellowdidn’t know so many shades of yellow

200 OTHER SHUTTLES, BUSES, 200 OTHER SHUTTLES, BUSES, LIMOS, COURTESY VEHILCES, etc.LIMOS, COURTESY VEHILCES, etc.– various levels and types of servicevarious levels and types of service


Contract with 7 Brokers who owned the 15 Contract with 7 Brokers who owned the 15 companiescompanies

Contract Contract – vehicle age restrictions - initially 10 years vehicle age restrictions - initially 10 years

progressing annually to 7 yearsprogressing annually to 7 years– vehicle appearance and size standards vehicle appearance and size standards – driver standards for dress and deportment driver standards for dress and deportment

Training by AirportTraining by Airport– ADA, customer service, improving knowledge ADA, customer service, improving knowledge

of region, getting better tipof region, getting better tip$$, etc. , etc.


Create custom contracts for all 200 other Create custom contracts for all 200 other ground transportation service providers ground transportation service providers (taxi contracts and rental car contracts) = (taxi contracts and rental car contracts) = leveling the playing fieldleveling the playing field. .

Contracts provided the Airport with an Contracts provided the Airport with an improved management tool improved management tool

The ground transportation providers The ground transportation providers received the opportunity to better manage received the opportunity to better manage themselves. themselves.


Salt Lake City had hired a special Salt Lake City had hired a special consultant – one who is very consultant – one who is very

familiar the ground familiar the ground transportation industrytransportation industry

Major Recommendations:Major Recommendations:– Move away from ordinance based Move away from ordinance based method of regulating the taxi industry method of regulating the taxi industry – Restrict the number of taxis at AirportRestrict the number of taxis at Airport– Airport Shared Ride concessionAirport Shared Ride concession– Revise fee$Revise fee$

MUNDY


City Council opted, via ordinance, to City Council opted, via ordinance, to consider alternative methods of consider alternative methods of regulation for taxi services.regulation for taxi services.

All Taxi Operating Certificates are not All Taxi Operating Certificates are not to be considered as either a to be considered as either a franchise or irrevocable.franchise or irrevocable.


2005 – SLC GT Administrator (based 2005 – SLC GT Administrator (based on experience with contracts at on experience with contracts at Calgary International Airport)Calgary International Airport)

Committee formed to begin work on Committee formed to begin work on a RFP for a Taxicab Service a RFP for a Taxicab Service Agreement (contract)Agreement (contract)


Taxicab Service RFP is ready – awaiting final City Taxicab Service RFP is ready – awaiting final City Council approval.Council approval.

Expected release will be sometime in early Expected release will be sometime in early October.October.

RFP Agreement will take the City out of the RFP Agreement will take the City out of the management and enforcement of ordinances and management and enforcement of ordinances and put that responsibility with the company. put that responsibility with the company. Instead, City will manage the Agreements and Instead, City will manage the Agreements and expect the taxi companies to manage themselves expect the taxi companies to manage themselves and their drivers.and their drivers.

City to only manage the resulting 2 – 4 City to only manage the resulting 2 – 4 Agreements totally 200-210 cabsAgreements totally 200-210 cabs


RFP details RFP details – ““Green” expectationsGreen” expectations– Use of TechnologiesUse of Technologies– Company marketing strategiesCompany marketing strategies– Vehicle standardsVehicle standards– Driver standardsDriver standards– Management standardsManagement standards– City Wide service plansCity Wide service plans– Semi annual meter rate change formulaSemi annual meter rate change formula– Semi annual fleet size adjustment formulaSemi annual fleet size adjustment formula**

SALT LAKE CITY SALT LAKE CITY CORPORATIONCORPORATIONGround Transportation Ground Transportation

AdministrationAdministrationBrent M. KovacBrent M. Kovac

THE ULTIMATE TAXICABTHE ULTIMATE TAXICAB


In addition, the Ground Transportation In addition, the Ground Transportation Administration has formed an Advisory Administration has formed an Advisory Group representing a board cross section Group representing a board cross section of the industry and users. of the industry and users.

With this advisory group, the City will With this advisory group, the City will within the next ½ year, work to achieve a within the next ½ year, work to achieve a more balanced and level “playing field” for more balanced and level “playing field” for the rest of the ground transportation the rest of the ground transportation industry – either by contract or by industry – either by contract or by ordinance similar to contract language. ordinance similar to contract language.


THANK YOU FOR THIS OPPORTUNITYTHANK YOU FOR THIS OPPORTUNITY

?? QUESTIONS ARE WELCOME QUESTIONS ARE WELCOME ??

salt lake city corporation ground transportation administration brent m. kovac

Documents

kovac slide

types of service slide

mundy slide

ground familiar

ultimate taxicab slide

taxi industry method

airport ada

taxi companies