SAMASOURCE

Leila ToplicVice President of Marketing and Partnerships

2017 Mission St. Suite 301San Francisco, CA 94110

SAMASOURCE MISSION

At Samasource, we harness the power of the digital economy to lift people out of poverty by providing work that pays a living wage in places with high rates of unemployment.

We call that Impact Sourcing.

SAMASOURCE LOCATIONS

Haiti

Ghana

Uganda Kenya

India

SAMASOURCE SOLUTION OFFERING

We provide high-quality data solutions for your business and manage the end-to-end delivery process through secure onshore, nearshore and offshore operations.

DATA PROJECTS THAT REQUIRE A HUMAN TOUCH

CONTENT SERVICESContent curation

Content digitization

Content moderation

Sentiment analysis

SAMASOURCE SERVICES

DATA SERVICESData collection

Data verification

Data enrichment

IMAGE SERVICESImage annotation

Image optimization

MACHINE LEARNINGImage annotation

Data verification &

classification

CONTENT SERVICESContent Curation

Provide high-quality product descriptions, content reviews and editing

Content Digitization

Make your images and written content discoverable

Content Moderation

Protect your community from inappropriate content

Sentiment Analysis

Determine and score the sentiment of your audience

“When we first started the project, we didn’t know the exact scope. Samasource let us be flexible and experiment until we found the perfect solution.”

– RAM RAMPALLI, DIRECTOR OF PRODUCT MANAGEMENT

“Fast turnaround, excellent quality, and impressive customer service — Samasource definitely delivered for us. ”

– MONICA ROGATI, SENIOR DATA SCIENTIST

DATA SERVICESData Collection

Enhance your data through gathering, sorting and cleansing data sets

Data Verification

Validate accuracy and consistency of your data

Data Enrichment

Enhance existing data sets through research

Optimize your images to improve user experience by editing them

“Samasource has been extremely responsive to our needs and the quality of the results that we've seen has been really compelling. It's been a fantastic partnership and I can see it growing from here.”

– JOHN KELLEY, DIRECTOR OF PRODUCT MANAGEMENT

IMAGE SERVICESImage Annotation

Make your images searchable and classifiable through tagging, captioning, and assigning keywords

Image Optimization

Enhance images through photo moderation for a better user experience

MACHINE LEARNINGImage Annotation

Deliver a superior end-product by training your computer algorithms with accurately annotated images including plotting of points, polygons, lines, and rectangles with specific metadata tags.

Data Verification & Classification

Create a precise and structured data set for training your algorithms

CUSTOMERS

HIGH-TECH • COMMUNICATIONS, MEDIA & ENTERTAINMENT • E-COMMERCE • AUTOMOTIVE

High-Tech • Communications, Media and Entertainment • E-Commerce • Automotive

METHODOLOGY & INFRASTRUCTURE

DISCOVER

Client Objective Alignment

Gather Requirements

Scope

Contract

SERVICE DELIVERY

Project Launch

SLA Management

KPI Reporting

PLAN

Platform Configuration

Workflow Management

Training

Quality Strategy

ENHANCE & EVOLVE

Process Improvements

Change Management

Iterate

SERVICE DELIVERY METHODOLOGY

CONSULTATIVE SERVICES

End-to-end account management support

Secure technical infrastructure

Onshore project management

Offshore, nearshore, and onshore operations

TECHNOLOGY: SAMAHUB

The SamaHUB is web-based application for managing large data projects, including task workflow, distribution, quality control, and project-based training

Anytime, anywhere access

Web-based software that is accessible anywhere with an internet connection

Scale projects quickly

Task-distribution engine enables fast distribution of projects

Customized for you

Client portal that is customized to your project requirements

Quality assurance

Built-in quality control tools ensure 99.9% SLAs

Impact Tracking

Survey, track and assess worker benefits

Workflow Management

Work management for teams from 2 people to 1,000’s

Real time views of work being completed

Training workflows to ensure quality work

Customer Specific Configuration

Roles based access

Customer specific workflow, labels and fields

Customer data delivery through API or CSV

Quality Control

Inspect quality of tasks

Review and manage tasks

Automate quality assurance through “gold”

Analytics

Monitor project progress and quality

score by individual, team or project

SAMAHUB FEATURES

FACILITIES

PHYSICAL SECURITY

Access card security and alarm systems

Background check on all employees

Data security agreement with each employee

Blocking of recording devices (Floppy Disk & CD-ROM Drives)

TECHNOLOGICAL SECURITY

Encryption devices / Firewall & VPN

LAN & WAN – 100% redundancy in power and control

Back-ups for all applications

ISO certified sites

IT INFRASTRUCTURE & SUPPORT CAPABILITIES

In house expertise in technical domains – Software, Networking, Help desk

Business Continuity Planning (BCP), Data Recovery DR

Customized Reports and client-specific tools

24 X 7 technical support; Real-time network monitoring & management

SAMASOURCE IMPACT

IMPACT SOURCING - SOCIAL IMPACTImpact Sourcing is a business process sourcing model that provides quality and cost at parity with traditional BPO services. Our Impact Sourcing model allows people to improve their condition on their own terms, learn new skills, and become producers in the global economy, not just consumers.

IN JUST OVER SIX YEARS, WE’VE INCREASED HOUSEHOLD INCOME FOR OVER 27,000 PEOPLE FROM LOW-INCOME COMMUNITIES IN KENYA, UGANDA, INDIA, AND HAITI.

FOR COMPANIES IT MEANS

Access to a qualified, reliable, rigorously trained talent pool with skill sets closely aligned to client needs

Ability to increase footprint in new markets and access opportunities to fulfill CSR objectives

Opportunity to make a positive impact on society while doing business

$804 / YRBEFORE

$2,974 / YRAFTER

JULIET

SAMASOURCE IN THE NEWS

“The biggest innovation is realizing what poor people need. That what they want more than anything else is to earn a dignified living.” – Manuela Saragosa

“Technology is changing every field, including addressing global unemployment issues. [Samasource] is obviously an amazing business model with a greater purpose.” – Deirdre Bolton

“I love the expansive scope of the notion of Samasource. Unemployment seems like such an impossible thing to get around if you’re so surrounded by it, particularly as a young person or someone with no education, or minimal education, how could you ever overcome it without any opportunities?” – Cory Johnson

CONTACT US leila.toplic@samagroup.co