sample medium maintenance plan

8/11/2019 Sample Medium Maintenance Plan

1/20

Special Mobility ServicesRideSource Vehicle Maintenance Program

Policy:

It is SMS policy to maintain vehicles and equipment in order to provide safe, comfortable, and reliabletransportation to our passengers, and effective and efficient service to the community.

Goals and Objectives:

The goals and objectives of the vehicle maintenance program are:

1. Maintain vehicles to promote the safety and comfort of passengers, operators, and protect the public. Conduct regular pre trip inspections in order to identify vehicle and equipment problems and

assure vehicles are in good operating condition. Conduct basic !reventive Maintenance service routines in a timely manner to identify vehicle

problems and "eep vehicle systems in good repair. Conduct vehicle repairs in a timely manner and in accordance #ith industry best practices. Maintain a clean appearance for vehicles through regular interior and e$terior cleaning.

2. Manage Preventive Maintenance and repair activities to promote the reliability of the service byminimizing service interruptions due to vehicle or equipment failure. %egularly inspect vehicles in order to identify and correct problems in to prevent service

interruptions. Schedule repairs promptly in order to minimi&e service interruptions. 'tili&e subcontractors as needed to perform speciali&ed services and to supplement SMS

maintenance staff efforts. Schedule SMS !M activities to ma$imi&e fleet availability during service pea"s.

(naly&e repair, road call and to# data to identify trouble prone components or systems for proactive attention.

3. Maintain vehicles and equipment to promote cost-efficiency of operations. Maintain and repair vehicles to ensure their operation at pea" efficiency, including fuel efficiency,

emissions systems, etc. (naly&e fleet fuel usage and repair data) identify vehicles #hich may need remedial #or" or may

need to be made inactive. Maintain vehicles and related equipment to fulfill manufacturer*s #arranty requirements and

pursue #arranty repairs #here applicable) research and follo# up on any applicable recalls orservice bulletins.

Maintain vehicles to ma$imi&e the useful vehicle life, including the life of "ey components suchas tires, bra"es, batteries, etc.

Manage the maintenance program to be cost effective in terms of staff time, service vendors and parts and supplies costs.

. !onduct vehicle operations, repairs, and cleaning in compliance "ith applicable local, state and federation regulations.

+nsure that shop equipment and maintenance procedures comply #ith applicable S-( la#s andregulations protecting the health and #elfare of #or"ers.

%ideSource !reventive Maintenance !rogram


2/20

-andle and dispose of fuels, lubricants, solvents, tires and related materials in a safe andenvironmentally responsible manner.

Maintain vehicles to comply #ith relevant emission standards and other applicable regulations. Conduct vehicle cleaning to comply #ith applicable #aste#ater and other relevant regulations. Conduct maintenance and repairs in compliance #ith environmental standards and other relevant

regulations.

Program Elements:

Pre-trip inspections. +ach vehicle #ill be inspected at the start of each shift by a driver trained in the procedure. ( #al" around #ill be performed #ith a vehicle pre trip chec"list and any irregularitiesreported to the Mechanic before the vehicle leaves the lot. !lease see (ttachments for !re Trip Inspectionchec"list.

Basic Service Routines. !er the recommendations of the chassis, bus body, and #heelchair liftmanufacturers, and the additional recommendations of the SMS Mechanic, a thorough preventivemaintenance schedule #ill be established and follo#ed for each vehicle. (t or before the recommended

mileage intervals, the SMS mechanic #ill perform all the elements of maintenance due at that mileage.!lease see (ttachments for !reventive Maintenance Schedules and Standard perating !rocedures.

Vehicle Cleaning . Interior cleaning and s#eeping of each in service vehicle #ill be performed at the endof each shift by Special Mobility Services driving staff. /ehicle e$teriors #ill be #ashed on a #ee"ly

basis or more frequently, as needed.

Vehicle Repairs . The need for a vehicle repair may be discovered during a pre trip inspection, preventivemaintenance inspection, or brea"do#n. The Mechanic #ill determine #arranty coverage for the systemrequiring attention, and if appropriate, pursue #arranty repairs #ith the vendor, bus or chassismanufacturer, or authori&ed #arranty outlet. The SMS Mechanic #ill determine #hether the repair can

be accomplished in house, or because of the need for special diagnostic e$pertise or equipment, #ill beassigned to a subcontractor.

Documentation and Analysis . /ehicle condition #ill be regularly documented through pre tripinspections and problems discovered on the road #ill be documented on a /ehicle Condition %eport bythe driver. In addition, all vehicle maintenance and repair activity and costs #ill be documented. /ehicledata #ill be organi&ed for summary and analysis.



3/20

ATTACHMENTS

!ageSc ed!led maintenance intervals

0ord + 123 4Chevrolet /enture 40reightliner 4

"ns#ections and Maintenance: Active $leet#perator

!re trip inspection 5+nd of shift inspection 56aily as needed 17ee"ly 1

Mechanic6aily maintenance 1Standard 81,333 mile9 inspection and service+$tended 8;,333 mile9 inspection and service ;

"ns#ections and Maintenance: Contingency $leet Mechanic

Maintenance remediation Mechanic$ Program Manager

%emediation plan ?

"nventory list %ccessible &ervices 'leet 43

Sam#le %e icle "ns#ection &orms 44



4/20

RideSource standard vehicle inspection

SCHE'()E' MA"NTENANCE "NTE*%A)S

0 %6 + 23

Interval (ssociated service

1,333 Standard vehicle inspection 4

+ngine oil and filter service

;,333 +$tended vehicle inspection 5

13,333 Transmission fluid and filter service

1;,333 0uel filter service

433,333 Tune upSpar" plug serviceCooling system service

C-+/% @+T /+AT'%+



43,333 +$tended vehicle inspection 5

+ngine oil and filter service 8or as determined by BM il @ife System9

52,333 0uel filter service

23,333 Transa$le fluid and filter service

433,333 Tune upSpar" plug service

423,333 Cooling system service

0%+IB-T@IA+%



43,333 +$tended vehicle inspection 5

+ngine oil and filter change0uel filter service

13,333 Transmission fluid and filter service

433,333 Cooling system service replace #ater temperature regulator Inspect and adjust valve lash as necessary



5/20


ACT"%E &)EET: A)) %EH"C)ES

6(I@D !%+ T%I! IAS!+CTI A: 8 !+%(T %9

Chec" e$terior: /ehicle head, tail, and clearance lights Turn signal operation -a&ard flasher operation Era"e light operation Eac"up light operation Tire condition 8chec" for inflation, tread depth, side#all damage, objects in tread9 7heel condition 8chec" appearance of lug nuts, chec" for seal lea"s9 'ndercarriage lea"s Eody, glass, mirrors 8chec" for damage, mirrors #ell secured9 7heelchair lift operation 8unloc" doors, cycle lift once before service9 +$terior cleanliness

Chec" vehicle interior: Mirror position -orn operation. 7indshield #iper operation !assenger door operation Interior lights /ehicle gauges 0uel level 8fuel cards and fuel log present9 +mergency e$its 8chec" that e$its are not bloc"ed and rear e$it door is unloc"ed9 %adio mobile data operation 8pre trip radio chec" #ith dispatcher9 Seat belts 8present and available to passengers9 7heelchair securements 8all sets present and sto#ed correctly9 Safety equipment 8fire e$tinguisher present and fully charged, emergency triangles present, first aid "it present and

sealed or fully stoc"ed, bio ha&ard "it present and sealed or fully stoc"ed, seat belt cutter present9 Seat condition 8#ell secured, chec" for upholstery damage9 Seat belt condition 8present, not damaged9 Stanchions 8#ell secured9 Interior cleanliness

6(I@D +A6 0 S-I0T M(IAT+A(AC+: 8 !+%(T %9

Sto# #heelchair securements S#eep the coach interior and inspect for damage !o#er off all s#itches @oc" vehicle doors



6/20


ACT"%E &)EET: A)) %EH"C)ES

(S A++6+6 M(IAT+A(AC+: 8 !+%(T%9

0uel as needed 7ash vehicle e$terior as needed 8minimum #ee"ly9 Monitor performance of the climate control systems. Clean interior #indo# glass, #ipe seats, mop floor

7++F@D M(IAT+A(AC+: 8 !+%(T %9

6aily pre trip inspection, plus:

Chec" engine oil level (dd oil as needed, log Chec" engine coolant level Chec" condition of belts and hoses 0ill out #ee"ly vehicle inspection form

6(I@D M(IAT+A(AC+: 8M+C-(AIC9

%evie# operator defect reports and repair, schedule for repair, or ta"e vehicle out of service as appropriate



7/20


ST(A6(%6 /+-IC@+ IAS!+CTI A 4

Service procedures:

@ube lift pivot points 'ord only(

+ngine oil change, oil filter change 'reightliner only(

@ube suspension, steering lin"age, and driveline

Items to be inspected:

/ehicle history %evie# preventive maintenance history %evie# vehicle repair history %evie# any pending #or" orders

!re trip inspection Bauges S#itches and controls 6river area condition !assenger area condition

6rive test Starting Steering (cceleration Era"ing Transmission Chec" operation of heating and air conditioning

nder hood @isten for and investigate any unusual noises Chec" transmission fluid level and condition Chec" cooling system, coolant level and condition Chec" bra"e fluid level Chec" po#er steering fluid level and condition Chec" #indshield #asher fluid level and condition Chec" fuel lines and connections for lea"s Inspect and adjust drive belts as needed Chec" coolant hoses for lea"s and #ear Chec" e$posed #iring and vacuum hoses for #ear

'reightliner only( Clean engine cran"case breather Clean and test after cooler core as needed Clean radiator as needed



8/20


nder carriage Chec" tire condition and inflation Chec" #heel condition and lug nut torque Chec" steering lin"age for #ear Chec" front suspension for looseness or #ear Chec" rear suspension for looseness or #ear Chec" #heel bearings and seals, front and rear, for play, lea"age Chec" bra"e caliper and rotor condition Chec" bra"e pad condition Chec" par"ing bra"e unit condition Chec" differential for lea"s Chec" driveline and ' joint condition Chec" transmission for lea"age Chec" e$haust system for lea"s or damage

7heelchair lift Cycle lift, inspect and listen for noises

If any defects are found, document and as appropriate, schedule for repair.



9/20


+GT+A6+6 /+-IC@+ IAS!+CTI A 5

Service procedures:

Era"e and #heel bearing service as needed. @ube lift pivot points

'ord, !hevrolet only( +ngine oil change, oil filter change @ube chassis and suspension

'reightliner only( +ngine oil change, oil filter change @ube suspension, steering lin"age, and driveline %eplace fuel filters btain engine oil sample for testing btain coolant sample for testing

Standard inspection #l!s :

Items to be inspected:

/ehicle history Incorporate any currently due preventive maintenance items into the current service

nder hood Chec" charging system output Chec" battery and battery cable condition

nder carriage Inspect bra"es and #heels

7heelchair lift Chec" hydraulic hoses and connectors for lea"s Chec" bushings for play

If any defects are found, document and as appropriate, schedule for repair.



10/20


11/20


ACCESSIBLE SERVICES FLEET

LTD, thru a contract with SMS Services, maintains a total of 34 accessible services vehicles otherwiseknown as Ride Source. The followin pa e represents a breakdown of the various manufacturers and subfleet information.

!us "o. #R. Manu Model $%"

22 1997 Ford / WorldTrans Diplomat Small Bus 1FDLE40S6VHB13995

25 1995 Ford / WorldTrans Diplomat Small Bus 1FDKE30G3SHB53674

27 2001 Chev Activan ElDorado Nat'l Activan 1GNDX03E31D299148

31 1998 Ford WorldTrans Diplomat Small Bus 1FDXE40S5WHB01341

36 2001 Chev Activan ElDorado Nat'l Activan 1GNDX03E61D298947

37 2001 Ford E-450 Chassis ElDorado Nat'l AeroTech 240 1FDXE45S11HB21894



61 2000 Ford Starcraft Allstar Bus 1FDXE45S8YHB43093

62 2000 Ford Starcraft Allstar Bus 1FDXE45SXYHB43094

63 2000 Ford Starcraft Allstar Bus 1FDXE45SXYHB65239



66 2001 Ford E-450 Chassis ElDorado Nat'l AeroTech 240 1FDXE45SX1HB21893




90 2003 Ford S.D. Cutaway ElDorado Nat'l AeroTech 240 1FDXE45S03HB1072791 2003 Ford S.D. Cutaway ElDorado Nat'l AeroTech 240 1FDXE45S23HB10728

92 2003 Ford S.D. Cutaway ElDorado Nat'l AeroTech 240 1FDXE45S43HB10729




97 2005 Chev Venture ElDorado Nat'l Activan 1GBDX23E63D315242

110 2005 Ford ElDorado Aerotech 240 1FDXE45S05HA77280



113 2005 Ford ElDorado Aerotech 240 1FDXE45S65HA77283114 2005 Ford ElDorado Aerotech 240 1FDXE45S85HA77284

115 Ford ElDorado Aerotech 240 1FDXE45SX5HA77285

116 Ford ElDorado Aerotech 240 1FDXE45S15HA77286

117 Ford ElDorado Aerotech 240 1FDXE45S35HA77287

118Chevy Venturechassis ElDorado Nat'l Amerivan 1GBDV13E75D148991



12/20


119Chevy Venturechassis Eldorado Nat'l Amerivan 1GBDV13E95D150709



13/20


P*E%ENT"%E MA"NTENANCE MANAGEMENT:STAN'A*' OPE*AT"NG P*OCE'(*ES

These procedures apply to the fleet maintenance program at %ideSource:

4. (t the start of each driving shift, each driver performs a pre trip inspection to ensure safety and accessibility items areoperational, and that any defects are reported to the maintenance staff.

5. +ach driver records beginning and ending mileage for the route on that day*s manifest.

1. +ach day, dispatch staff record vehicle miles driven for that day to the operations database, and once a #ee" record endingodometer reading for each vehicle.

. +ach #ee", maintenance staff print a fleet maintenance status report from the operations database, and use projected servicedue dates from the report to schedule services for each vehicle on or before the service due mileage. 7or" is scheduled inhouse or out sourced as needed to meet the maintenance deadlines.

2. Specific components of each vehicle are scheduled for inspection, lubrication, cleaning or replacement at regular intervals.The intervals are determined by published information from the vehicle and component manufacturers. In addition, suchinspections may include other items or incorporate shorter intervals as recommended by maintenance staff or management.

;. (t each service, maintenance staff record service date, odometer reading, service items, parts used, parts cost, and labor hoursto the service chec"list, then before end of shift, to the operations database.

=. 0or out sourced preventive maintenance, vendors are supplied #ith a maintenance chec"list. (t each service, maintenancestaff obtain copies of the completed chec"list and vendor invoice, then enter the service detail to the operations database,identifying the vendor.

>. (t regular intervals, management staff audit the data collection process and verify the completeness and timeliness of the

database records. Management also #or"s #ith maintenance staff to revise maintenance policy and chec"lists as needed, andto upgrade database capabilities.

?. Monthly, management staff revie# preventive maintenance detail to ensure timely performance of preventive maintenanceservices for the prior month, and consult #ith maintenance staff to ensure adequate resources are available for the #or"load.



14/20


MA"NTENANCE *EME'"AT"ON P)AN

The remediation plan calls for the follo#ing to be completed by ctober 14, 5332:

4. Management revie# of the most recent preventive maintenance procedures for each vehicle in the fleet and identification ofany vehicles due for service.

5. Consultation #ith the mechanic to ensure he has the time and resources to ensure any maintenance procedures thus identifiedare completed in a timely manner.

1. Centrali&ation of the vehicle records for both the +ugene and a"ridge operations to the +ugene facility.

. Centrali&ation of preventive maintenance scheduling for both program to +ugene.

2. Management revie# of the vehicle maintenance files and database records for completeness and timeliness.

;. Modifications in data and reports from the fleet management database system to improve preventive maintenance scheduling.

=. Management revie# of the preventive maintenance #or"load, #ith adjustments made as necessary to ensure the programcontinues to be adequately staffed and supplied.



15/20


SAMP)E %EH"C)E "NSPECT"ON &O*MS

$ehicle & 'mplo(ee

)dometer Date

Pre,ins#ection!rint, revie#, and attach a copy of service detail

%evie# any current #rite ups for this vehicle

Odometer 'ate Most recentil change

Inspect %epair

F Aeeded Comments

Pre,tri# ins#ection Bauges S#itches and controls

6river area condition !assenger area condition

*oad test Starting Steering

(cceleration Era"ing Transmission -eating and air conditioning

Engine com#artment: engine r!nning @isten for and investigate any unusual noisesTransmission fluid level and condition

Engine com#artment: engine o$$ Cooling system, coolant level and condition Era"e fluid level

!o#er steering fluid level and condition 7indshield #asher fluid level and condition 0uel lines and connections Inspect and adjust drive belts as needed Coolant hoses for lea"s and #ear +$posed #iring and vacuum hoses for #ear &reig tliner only:

Clean engine cran"case breather %ideSource !reventive Maintenance !rogram


16/20


Clean and test after cooler core as needed Clean radiator as needed

(ndercarriage Tire condition and inflation

7heel condition and lug nut torque Steering lin"age for #ear 0ront suspension for looseness or #ear %ear suspension for looseness or #ear 7heel bearings and seals, front and rear Era"e caliper and rotor condition

Era"e pad condition!ar"ing bra"e unit condition 6ifferential for lea"s 6riveline and ' joint condition Transmission for lea"age +$haust system for lea"s or damage &ord only:

Change engine oil and oil filter &reig tliner only: @ube suspension, steering, and driveline

- eelc air li$t Cycle lift, inspect, and listen for noises

@ubricate lift pivot points

Ot er sc ed!led maintenance

Ot er !nsc ed!led maintenance



17/20


$ehicle & 'mplo(ee

)dometer Date

Pre,ins#ection

!rint, revie#, and attach a copy of service detail

%evie# any current #rite ups for this vehicle

Odometer 'ate Most recentil changeTransmission service0uel filter serviceEra"e serviceTune up spar" plug serviceCoolant system service

Inspect %epair

F Aeeded Comments

Pre,tri# ins#ection Bauges S#itches and controls

6river area condition !assenger area condition

*oad test Starting Steering

(cceleration Era"ing Transmission -eating and air conditioning

Engine com#artment: engine r!nning @isten for and investigate any unusual noises

Transmission fluid level and condition

Charging system output

Engine com#artment: engine o$$ Cooling system, coolant level and condition Era"e fluid level

!o#er steering fluid level and condition 7indshield #asher fluid level and condition

%ideSource !reventive Maintenance !rogram !age 4


18/20


0uel lines and connections Inspect and adjust drive belts as needed Coolant hoses for lea"s and #ear +$posed #iring and vacuum hoses for #ear Eattery and battery cable condition

&reig tliner only: %eplace fuel filters Clean engine cran"case breather Clean and test after cooler core as needed Clean radiator as needed

(ndercarriage Tire condition and inflation

7heel condition and lug nut torque Steering lin"age for #ear

0ront suspension for looseness or #ear %ear suspension for looseness or #ear 7heel bearings and seals, front and rear Era"e caliper and rotor condition

Era"e pad condition

!ar"ing bra"e unit condition 6ifferential for lea"s 6riveline and ' joint condition Transmission for lea"age

+$haust system for lea"s or damage &ord C evrolet only:

Change engine oil and oil filter @ube suspension and chassis Service bra"es and #heel bearings per inspection &reig tliner only:

Change engine oil and oil filter @ube suspension, steering lin"age, and driveline Service bra"es and #heel bearings per inspection btain engine oil sample for testing btain coolant sample for testing

- eelc air li$t Cycle lift, inspect and listen for noises@ubricate pivot points

-ydraulic hoses and connectors for lea"s Eushings for play

%ideSource !reventive Maintenance !rogram !age 5


19/20


20/20


Ot er sc ed!led maintenance

Ot er !nsc ed!led maintenance

sample medium maintenance plan

Documents