samsung fault solution
TRANSCRIPT
![Page 1: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/1.jpg)
MODEL SGH-C100,C-110,C210
Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTIONPROBABLE SOLUTION SPARES TYPE1 Phone not charging Charging Ic faulty Charging IC need to be replaced 2 Charging IC L4
2 Phone not charging L4
3 Phone auto off in call Battery faulty Battery need to be replaced Battery L2
4 Phone auto restart/ please wait S/w may get currepted S/W upgradation reqd S/w L2
Charging connector damage/ dry soldered
charging connector need to be resoldered/replaced
Charging connector
![Page 2: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/2.jpg)
Sr.No FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION
1 Call failed/ call ended S/w may get currepted
Limited service/No service PA, network Ic get dry soldered
PA or network Ic get faulty
2 No incoming outgoing sound Earjack pins dry soldered/faulty
3 Contact Service provider Eprom Ic faulty
MODEL:SGH-R220,SGH-N500,SGH-N-620
![Page 3: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/3.jpg)
SPARES TYPE
S/w L2
L2
PA L4
L4
Eprom IC L4
PROBABLE SOLUTION
S/W upgradation reqd
Serviceing required for PA, network Ic
Replaced the PA, service the network Ic
Earjack need to be replaced
EARJACK CONNECTOR
Eprom Ic need to be replaced
![Page 4: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/4.jpg)
MODEL:SGH-X620,X630
Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION1 no service/weak network backcover faulty
PA faulty2 Phone hang S/w currupted
mic faulty3 FM not getting on/ intermediate Handfree may get faulty
earjack socket may get dry soldered
Ear jack socket pin may get damage
![Page 5: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/5.jpg)
PROBABLE SOLUTION SPARES TYPE backcover need to be replaced Back cover L3PA need to be replaced PA L4s/w upgradation reqd L2Mic need to be replaced Mic L3Handfree need to be replaced Handfree L2
Earjack socket L4
Ear jack socket need to be replaced Earjack socket L4
Ear jack socket need to be resoldered
![Page 6: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/6.jpg)
MODEL:SGH X-600,X-100
Sr. No. FAULT TOLD BY CUSTOM TECHNICAL SYMPTION
1 no service/weak network backcover faulty
PA faulty
2 Phone hang s/w curropted
Mic faulty
![Page 7: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/7.jpg)
PROBABLE SOLUTION SPARES TYPE
backcover need to be replaced Back cover L3
PA need to be replaced PA L4
s/w upgradation reqd L2
Mic nedd to be replaced MIC L3
![Page 8: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/8.jpg)
MODEL:D-500,D-410,E-800,E-810,E-630,D600
Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION
1 White/ blank display/camera not working Display strip loose/ faulty
Display get faulty
Camera get faulty
Diasplay strip lock get damaged
![Page 9: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/9.jpg)
PROBABLE SOLUTION SPARES TYPE
Display strip L3
Strip Lock L4
DIsplay L3
Camera L3
Display strip need to be properly fitted/ replaced
Diasplay strip lock need to be replaced
display need to be replaced
Camera need to be replaced
![Page 10: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/10.jpg)
Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION
1 display connector loose/faulty
2 Phone not charging Charging Ic faulty
MODEL:SGH-E700,E760,E730,E530
White Display/camera not working
Charging connector damage/ dry soldered
![Page 11: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/11.jpg)
SPARES TYPE
FPCB/ front Display L3
Charging connector L4Charging IC need to 2 Charging IC L4
PROBABLE SOLUTION
display connector need to be properly fit/replaced
charging connector need to be resoldered/replaced
![Page 12: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/12.jpg)
MODEL: SGH-C230
SR.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION PROBABLE SOLUTION
1 cracking sound in FM(91.1) Handfree may get faulty
2 FM not getting on/ intermediate Handfree may get faulty
Handfree need to be replaced
Handfree need to be replaced
earjack socket may get dry soldered
Ear jack socket need to be resoldered
Ear jack socket pin may get damage
Ear jack socket need to be replaced
![Page 13: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/13.jpg)
SPARES TYPE
Handfree L2
Handfree L2
Earjack socket L4
Earjack socket L4
![Page 14: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/14.jpg)
Sr.No. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION
1 White Display/camera not working display connector loose/faulty
MODLE:SGH-X640,X200,T100,X300,X160
![Page 15: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/15.jpg)
PROBABLE SOLUTSPARES TYPE
Display connector L3
display connector need to be properly fit/replaced
![Page 16: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/16.jpg)
MODEL:SGH X- 430
Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION PROBABLE SOLUTION
1 blank/white Display
Display connector get cut
2 No ringtone sound/cracking
Display connector get missallined
Display connector need to be properly fit/ replaced the display
Display connector need to replaced
Melody IC faulty/ waterlogged
Melody IC need to be replaced
![Page 17: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/17.jpg)
SPARES TYPE
L3
Display L3
Melody L4
![Page 18: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/18.jpg)
MODEL:SGH-V200,SGH-S500
Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION
SGH-V200 1 camera not operating
camera strip may get cut
2 no ringer speaker sound
3 Blank/White Display(TFT)
SGH-S500 4 no ringer speaker sound
5 Blank/White Display(TFT)
remove the data cable & turn on the camera(message shown)
camera connector may get misallined
Display sonnector(FPCB) may get misallined
Display sonnector may(FPCB) get cut
Display sonnector may(FPCB) get cut
Display sonnector(FPCB) may get misallined
Display sonnector may(FPCB) get cut
Display sonnector may(FPCB) get cut
![Page 19: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/19.jpg)
PROBABLE SOLUTION SPARES TYPE
Flash Ic faulty, Underfilled IC, N/R L4
refit the the camera socket L3
replace the camera Camera L3
Refit the Display connector L3
L3
L3
Refit the Display connector L3
L3
L3
Replace the outter display (FPCB)
Outter display(FPCB)
Replace the outter display (FPCB)
Outter display(FPCB)
Replace the outter display (FPCB)
Outter display(FPCB)
Replace the outter display (FPCB)
Outter display(FPCB)
![Page 20: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/20.jpg)
Sr no. FAULT TOLD BY CUSTOMER SPARES
1 White Display/blank display Display connector
Display
MODEL:SGH-460,A-800,S-300,E-330,E600
TECHNICAL SYMPTION
PROBABLE SOLUTION
display connector loose
display connector need to be properly fit.
display connector May get cut
display need to be replaced
![Page 21: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/21.jpg)
TYPE
L3
L3
![Page 22: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/22.jpg)
SGH-X210
Sr no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION
1 White Display/blank display display connector loose/faulty2 Fm sound cracking in open air FM ic may get faulty
![Page 23: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/23.jpg)
PROBABLE SOLUTION SPARES TYPE
Display connector L3FM ic need to be replaced FM ic L4
display connector need to be properly fit/replaced
![Page 24: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/24.jpg)
MODEL:SGH- N700
Sr. no. FAULT TOLD BY CUSTOMER TECHNICAL SYMPTION1 phone getting hang/please wait s/w may get currupted
2 Phone not chargingCharging connector dry soldered
Charging connector damage
![Page 25: Samsung Fault Solution](https://reader031.vdocuments.net/reader031/viewer/2022013114/54652fd1b4af9f79618b463b/html5/thumbnails/25.jpg)
PROBABLE SOLUTION SPARES TYPEs/w upgradation reqd L2
L3
L4
charging connector need to be resoldered
charging connector need to be replaced
Charging connector