sap accounts receivable customer master |

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Accounts Receivable

FI: Accounts Receivable

SAP-ERP

Accounts Receivable Version 1.0

Unit 2: Customer Master

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Course Agenda

Topic 1: Introduction

Topic 2: Customer Master

Topic 3: SAP Documents

Topic 4: Accounts Receivable Functions

Topic 5: Financial Transactions, EFT and Lockbox

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Master Data: General

Master Data is information that is shared across SAP

Master Data is created once and then reused throughout the system; changed as necessary

Master Data can be separated into views that only display related data

Material Master Data can only be changed through Enterprise Data Management Group (EDM)

Shared Customer Master Data, the General Data creation will start with Customer Information Group (CIG). All organization specific data will be maintained by site

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Customer Master Views The Customer Master is a data record containing all the

information necessary for carrying out business transactions with a customer

Shared Customer Master

General DataAddress/Contact

CompanyLevelInfo

Credit Info

Sales Information

ShippingInfo

Billing Info

ExportInfo

Business Partners

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Customer Master Views (XD03)• General Data• Company Code Data• Sales Area Data

Customer Master Data

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Customer Master DataStructure

The Customer Master is made up of three main areas of information :

General Data General Data

Company CodeData

Company CodeData

Sales Area Data

Sales Area Data

Contains: Customers Name and Address, Contact Names and Telephone Numbers

Contains: Sales District, Sales Office, Price Group, Delivery Priority, Delivery Plant, Shipping Conditions, Transportation Zones, Partial Delivery, Partner Functions, Inco Terms, and Terms of Payment

Contains: Accounting Clerk, Reconciliation Account, Dunning Procedure, Bank Information, Payment Methods, etc

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Address Tab contains:•Customers address

•Telephone numbers

Customer Master Views

Customer Master DataGeneral Data

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Customer Master DataSales data - Texts

Additional Data contains Master Data Text

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Customer MasterBusiness Partners An SAP Customer Master is made up of Business Partners

The SAP Business Partners describes Wyeth’s relationship with the customer; they are referred to as “partner functions”

Forwarding Agent

Places order, contractually responsible for order Pricing based on Sold to

Sold-to Party

Responsible for customer accountSales Representative

Location where the invoices are sentBill-to Party

Physical location that receives the goods

Ship-to Party

DEFINITIONSAP

Responsible for paying the billsPayer

Responsible for shipping

Responsible for getting notifications of the customer consignments/shipment

Notify Party

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Customer MasterBusiness Partners

Notify PartyNotify Party

Ship-toShip-toSold-toSold-to

PayerPayer

ForwardingAgent

ForwardingAgent

Sales RepSales Rep

Customer MasterCustomer MasterBill-toBill-to

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Customer MasterAccount Groups

A Customer Account Group categorizes customers by defining how that customer will perform

Following are examples of Export Customer Account Groups defined for Sales & Distribution:

Z031 – Local Customer Sold To Z032 – Local Customer Ship To Z033 – Local Customer Payer Z034 – Local Customer Bill To Z035 – Local Employee Sold To Z001 – Affiliate Sold-to Z002 – Affiliate Ship-to Z004 – Export Custom Sold-to Z005 – Export Customer Ship-to Z006 – Export Notify Party Z009 – International Trade Bill-to Z010 – International Trade Payer

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Customer MasterAccount Groups

Following are examples of Local Customer Account Groups defined for Sales & Distribution: Z031 Local Customer Sold To Z032 Local Customer Ship To Z033 Local Customer Payer Z034 Local Customer Bill To Z035 Local Employee Sold To

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Displaying Customer Change History

You may choose to display changes to determine:

Who made changes What changes were made When the changes were made

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You can choose to display changes in the “display” mode and the “change” mode

There is more than one way to display changes, including:

Displaying the changes within the

Customer Master Record

Using Transaction XD03


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Use transaction XD03, go to: Environment -> Account Changes ->All Fields

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Drilldown within a result

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Double Click on a field within these results to see the details on who changed the data, what data was changed, when data was changed, etc.

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Unit Recap

You can search for a customer account number from within many SAP screens within the CustomerMaster (not the Sales Order) using transaction XD03

Master data is information that is shared across SAP

A Customer Master record contains three data areas:

General Data Company Code Data Sales Data

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Questions and Answers