efficiency. synergy. expertise.

SAP Application ManagementeTeam offers the support needed to manage and continu-

ously improve existing solutions, providing organizations

with the freedom they require to focus on their core

business activities.

Whether you are in the process of implementing a SAP

solution or have an existing SAP solution, eTeam has a

focused and structured approach to solving critical and

time-sensitive issues.

For SAP customer that are in the process of implementing

SAP Solutions, eTeam can partner with you early during

the cutover phase, get the knowledge transfer from the

implementation team with minimal impact and be ready

with seamless post implementation services right after

go-live.

“...eTeam believes in partnering itself in the whole process of the projects,which gives them an edge over other consulting organizations. This hasbeen proven by the efforts, sincerity, dedication and hard work of theirconsultants in mission critical projects...”

— Vice President, Information Systems

Release UpgradeseTeam can help you understand the path that SAP is taking

with their solutions to develop a solid business case and a

more realistic upgrade strategy.

eTeam's highly skilled pool of consultants has deep

experience in upgrades — including functional and

strategic upgrades. The experience derived from the

previous upgrades has created a remarkable knowledge

base within the organization. eTeam's upgrade experts are

armed with reusable templates like Upgrade Project Plans,

Cutover plans, Test Scripts, End-to-End scripts and checklists.

Customers have the flexibility to leverage several delivery

models including the trained and experienced offshore

resources that can deliver the upgrade remotely using

proven processes.

Resource 1

Resource 2

Resource 3

Resource 4

Weeks

Months

Onsite resource Offshore resource

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Due Diligence

Transition

Cutover

SLAs in effect

Duue Diligence

Transition nsition

Cutover

SLAs in effect t

Resource 1

Resource 2

Resource 3

Transition nsition

Resource 4

Weeks

Months

11

21

432143211 2 3 4 1 2 3 4

Onsite resource

43

32143211 2 3 4 1 2 3

Offshore resource

65

4 2143211 2 3 4 1 24

ce

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2 3 41433 4 1 432

eTeam delivers the full-scope of application management services you need to derive maximum value from your SAP solutions.

Our experts can provide timely, comprehensive, on-demand, and integrated support by leveraging flexible delivery models

and industry best practices.

Corporate Headquarters Web: www.eteaminc.com1001 Durham Avenue, Suite 201 E-mail: info@eTeaminc.comSouth Plainfield, NJ 07080 • USA

Enterprise Support Center Toll-Free: 1-877-85-eTeam (38326)USA (New Jersey, California, Massachusetts) Phone: 732-248-1900India (Delhi, Mumbai, Bangalore)

POST IMPLEMENTATION SERVICES continued

Enterprise Application IntegrationeTeam experts play a key role in transforming heterogeneous, detached enterprise IT landscape into an integrated IT architecture

capable of delivering business value to enterprise operations. eTeam has the vast experience to solve the most complex EAI chal-

lenges in the selection and standardization of key middleware and integration with industry proven products. Thus building the

foundation that can be leveraged to enhance business processes.

Continuous Business ImprovementOur continuous services include break fixes, functional enhancements, report generations, performance tuning, and regular system

health checks. eTeam workforce is extensively experienced in developing custom solutions, we have expert development architects,

project managers, and developers positioned worldwide. Our experts can deliver the quick, flexible, and safe services you need to

gain the high-quality, individualized business solutions you require to efficiently seize new marketplace opportunities and dynami-

cally respond to emerging business challenges.

Next StepPlease call your Client Services Executive at eTeam to learn more about our SAP services and how we can help in maximizing the

value of your SAP investments.