sap ccms activities

8/18/2019 SAP CCMS Activities

1/28

R/3 System administrator Tasks

Maintain the system’s health

Monitor system performance and logs

monitor backup jobs of the SAP database and any requiredoperating system level files

Create, test, and eecute the SAP disaster recovery plan

!e "illing to "ork the hours required to support the system

#eep proper documentation

$se checklists

$se the appropriate tool for the job

Perform preventive maintenance

%o not change "hat you do not have to

%o not make changes to the system during critical periods

%o not allo" direct database access

&efer SAP'et &() notes "hen necessary

#eep tasks as simple as possible*


2/28

CCMS Activities

Starting/Stopping an R/3 System: Windows NT

Starting/Stopping an R/3 System: UNIX

Alert Monitor

Workload Monitor Administration Tasks

Analysis o !ogs/"#mps


3/28


+ou start(stop the SAP System "ith the MicrosoftManagement ConsoleMMC-*

MMC only allo"s you to start(stop an SAP instance that isinstalled locally on the host

.f the MMC is configured for centrali/ed systemmanagement, you can start(stop the entire SAP System

from a single host*

The SAP System can also be started at the command prompt.


4/28


Start $ro%essing

&' Start t(e R/3 ser)i%es'

0hen the 0indo"s '1 system is booted, the &() service SAP2SAPS.%342.nstance number3 , e*g* SAPC55466 -is al"ays started automatically* 1he service evaluatesentries from the 0indo"s '1 Start Profile and reads the

necessary environment variables from the &egistry*

*' Start t(e R/3 pro%esses'

start the &() processes using the Microsoft ManagementConsole MMC-*

%C7M communication is set up "ith the &() service andmessages for starting the appropriate &() instance are sentto the service*

1he &() service interprets the 0indo"s '1 start profileand starts the processes started by the program

sapstartsrv*ee -*


5/28

Starting/Stopping Architecture: Windows NT

Start $ro%essing


6/28

Starting an R/3 System: Windows NT

Starting an SA$ System wit( MM+

5* start the MMC "ith Start Programs SAP &) ManagementConsole*

8* select the node representing the central instance

)* !y choosing the right mouse button choose Start*


7/28

Stopping an R/3 System: Windows NT

Stopping an SA$ System wit( MM+

5* start the MMC "ith Start Programs SAP &) ManagementConsole*

8* select the node representing the central instance

)* !y choosing the right mouse button choose Stop*


8/28

Starting/Stopping an R/3 System: N!"

To Start

5* 9og onto $'.: as the SAP administrative user 2SAP System

name3adm -

8* ;nter the follo"ing command from your home directory*

startsap ,"-.R3.A!!

To Stop

5* 9og onto $'.: as the SAP administrative user 2SAP Systemname3adm -


stopsap ,"-.R3.A!!

%! starts the database system

&) starts the instances and associated processes of the&()System using the sapstart program-

A99 starts both the database system and the &() System*

A99 is the default and can be omitted*


9/28

Starting/Stopping SA# System: NT Command #rompt

To Start

5* 9og onto $'.: as the SAP administrative user 2SAP System

name3adm -

8* ;nter the follo"ing command *

%rive=usr=sap=2S.%3=S+S=profile=S1A&14%?;!M@S66

To Stop

5* 9og onto $'.: as the SAP administrative user 2SAP Systemname3adm -


%rive=usr=sap=2S.%3=S+S=profile=S1A&14%?;!M@S66


10/28

CCMS A$ert Monitor

1he CCMS provides an alert monitor for helping you to monitorand run your &() System, host systems, and database*

Status indicators green, yello", red- for all components*

Alerts if a status indicator is not in the green range*

;asy access to methods for analy/ing alerts*

Alert tracking and management *


11/28

CCMS A$ert Monitor

$ro%ed#re

5* Call 1ransaction &86*

8* %isplay the ;ntire System monitor by positioning thecursor on any template and choose

Monitor 9oad monitor*


12/28

CCMS A$ert Monitor

$ro%ed#re

)* Check the state of your SAP System

1he Current system status reflects the most recentperformance values and status messages reported tothe alert monitor*


13/28

CCMS A$ert Monitor

B @reen< 1he component is running normally* ;verything isok*

B +ello"< A "arning or yello"Dalert has been issued*

B &ed< A problem or critical condition has been reported, ared alert*

E* Choose 7pen alerts to see "hat has happened recently inthe system*

B 7pen alerts are those that have not yet beenanaly/ed*


14/28

CCMS A$ert Monitor

F* &espond to an alert in the 7pen alerts vie" by positioningthe cursor on a yello" or red and choose %isplay alerts*

G* Analy/e an alert*

B Start analysis method to start the problem analysistransaction *

B %isplay details to display details on the monitoringtree element*


15/28

CCMS Work$oad Monitor

1he "orkload overvie" provides system administrators"ith various detailed information about the most important"orkload data, such as

CP$ time

B Average time that a "ork process uses theCP$ of the application server e*g loading,generation, processing database requests-

Average &esponse times

B Average time "hen dialog process sends a

request to the dispatcher and the time at"hich the dialog is completed and the datais transferred to the user*

Average 0ait 1ime

B Average time that an unprocessed dialogstep "aits in the dispatcher queue for a free

"ork process %! Calls

B 'umber of calls to the database

%! Access

B 'umber of logical A!AP accesses to thedata in the database through the SAP

database interface*


16/28


'umber of configured instances for each SAP system 'umber of users "orking on the different instances

1ransactions "ith the highest response time and databasetime

Memory usage for each transaction or each user per dialogstep

0orkload through &HC, listed by transactions, functionmodules and destinations

'umber and volume of spool requests

Statistics about response time distribution, "ith or "ithoutthe @$. time

7ptional< 1able accesses

0orkload and transactions used listed by users, payrollnumber, and client

0orkload generated by requests from eternal systems


17/28

CCMS %perating the Work$oad Monitor

$ro%ed#re

5* call transaction S16)'*

User Mode:

What section of

functions and

period of time

should be

displayed

Functions:

What period of

time should be

displayed?

Analysis Views:

From what point of

view do the

workload statistics

interest me?

-ser

-Transaction

-!F" #estination

Output Area:

System $oad by the user mode % time period % and

analysis view .

Edit Views:

Save % $oad % switch between views

Header Data:

Specifies

instance % time

period and

task type of the

data fields

displayed in

the window

below


18/28


'umber of configured instances for each SAP system 'umber of users "orking on the different instances

1ransactions "ith the highest response time and databasetime

Memory usage for each transaction or each user per dialogstep

0orkload through &HC, listed by transactions, functionmodules and destinations

'umber and volume of spool requests

Statistics about response time distribution, "ith or "ithoutthe @$. time

7ptional< 1able accesses

0orkload and transactions used listed by users, payrollnumber, and client

0orkload generated by requests from eternal systems


19/28

CCMS %perating System A$erts: a$&'

'umber of configured instances for each SAP system


20/28

()terna$ %perating system Commands:SM'*


21/28

+isp$ay Statistica$ Records:STAT


22/28

Work$oad Ana$ysis o, SA# system:st-3


23/28


Monitoring The System

1he process overvie" displays <

'umber of processes running on the instance*

'umber of $sers 9ogged on

;stimate the current activities and resulting 9oad*

Cancel a process by deleting it*

5* Call 1ransaction SMF6


24/28


Checking System Logs

5* Call 1ransaction SM85


25/28


A-A$ "#mp Analysis

5* Call 1ransaction S188


26/28


System Message

5* Call 1ransaction SM68


27/28

R/3 System Active sers:a$-.

A%ti)e Users

5* Call 1ransaction A96I


28/28

R/3 System Active sers:a$-.

A%ti)e Users

5* Call 1ransaction A96I

sap ccms activities

Documents