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Key Features Of The Upgrade

Some of the key UI upgrade features of SAP CRM 7.0 EHP2 are listed below: ü  Enable multiple sessions for IC agents. ü  High contrast black skin ü  Ability to Paste multiple ü  Personal tab sequence ü  Ability to paste multiple cells from Excel to Web UI ü  Reporting with graphics using Pie chart / Bar chart ü  Go To Button ü  Dropdown lists ü  Logo – Text Customizing ü  User Interface Highlights Central Sharing Tool ü  User Interface Changes Tile Layout Personalization

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Enable multiple sessions for IC agents

IC agents can look up for different accounts at one go & can work on them with different tabs on the same page. So if a customer has multiple accounts then they can be worked on simultaneously.

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High contrast black skin

•  To further support visually impaired people a new High Contrast skin is delivered.

•  This skin provides a complete dark background with rather bright font color that facilitates reading.

•  This skin can be chosen by the user in general Personalization Dialogue

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Ability to Paste multiple values in to the advanced search in a familiar & efficient way •  This feature enables the user to paste multiple values from applications such as

MS Excel into an editable field in the • Advance search. • As a result of such paste operation, each pasted value is represented by a

separate line in Advance search view. •  To facilitate handling of a large number of lines we introduced the concept of

grouped rows: if successive rows have the same attribute (e.g.: Product Id) and the same operator (e.g.: is), the user can collapse such a group by clicking on the visual indicator for collapsing.

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Define your personal tab sequence.

• Allow your users to increase productivity while maintaining information. • A user can define for any form based assignment block where to start the data

maintenance and in which sequence <tab> should navigate through the editable fields.

•  Tab sequence definition is switched on via right aligned icon in the assignment block title bar.

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Ability to paste text in single or multiple cells from e.g. Microsoft Excel to existing tables in the Web Client User Interface

• No need to re type the content that is already available. • Supports read-only/non editable fields in which if a paste is performed over

these fields, the pasted data will be discarded and the original data remains unchanged.

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Reporting with graphics using Pie chart

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Reporting with graphics using Bar chart

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Go To Button - helps user to move to any Assignment Block easily without scrolling the entire page

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Personal Settings for dropdown lists

•  A DDLB can show the key as well as the value, incl. sorting based on one of them •  Via Central Personalization( -> SETTINGS area ) the following features can be set: a. Show keys in dropdown list b. Sort dropdown list either by default sorting order (set by the application), by value or by

key •  You can type the first letters of the item or key in the field of the dropdown list, and the

relevant item is selected.

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Logo – Text Customizing

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User Interface Highlights Central Sharing Tool

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User Interface Changes Tile Layout Personalization

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Contact Information: Godwin Bright Email: corp@accrete-solutions.com Phone: 1-877-849-5838 Website: www.accrete-solutions.com