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Key Features Of The Upgrade

Some of the key UI upgrade features of SAP CRM 7.0 EHP2 are listed below: Enable multiple sessions for IC agents. High contrast black skin Ability to Paste multiple Personal tab sequence Ability to paste multiple cells from Excel to Web UI Reporting with graphics using Pie chart / Bar chart Go To Button Dropdown lists Logo – Text Customizing User Interface Highlights Central Sharing Tool User Interface Changes Tile Layout Personalization

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Enable multiple sessions for IC agents

IC agents can look up for different accounts at one go & can work on them with different tabs on the same page. So if a customer has multiple accounts then they can be worked on simultaneously.

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High contrast black skin

• To further support visually impaired people a new High Contrast skin is delivered.

• This skin provides a complete dark background with rather bright font color that facilitates reading.

• This skin can be chosen by the user in general Personalization Dialogue

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Ability to Paste multiple values in to the advanced search in a familiar & efficient way • This feature enables the user to paste multiple values from applications such as

MS Excel into an editable field in the • Advance search. • As a result of such paste operation, each pasted value is represented by a

separate line in Advance search view. • To facilitate handling of a large number of lines we introduced the concept of

grouped rows: if successive rows have the same attribute (e.g.: Product Id) and the same operator (e.g.: is), the user can collapse such a group by clicking on the visual indicator for collapsing.

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Define your personal tab sequence.

• Allow your users to increase productivity while maintaining information. • A user can define for any form based assignment block where to start the data

maintenance and in which sequence <tab> should navigate through the editable fields.

• Tab sequence definition is switched on via right aligned icon in the assignment block title bar.

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Ability to paste text in single or multiple cells from e.g. Microsoft Excel to existing tables in the Web Client User Interface

• No need to re type the content that is already available. • Supports read-only/non editable fields in which if a paste is performed over

these fields, the pasted data will be discarded and the original data remains unchanged.

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Reporting with graphics using Pie chart

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Reporting with graphics using Bar chart

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Go To Button - helps user to move to any Assignment Block easily without scrolling the entire page

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Personal Settings for dropdown lists

• A DDLB can show the key as well as the value, incl. sorting based on one of them • Via Central Personalization( -> SETTINGS area ) the following features can be set: a. Show keys in dropdown list b. Sort dropdown list either by default sorting order (set by the application), by value or by

key • You can type the first letters of the item or key in the field of the dropdown list, and the

relevant item is selected.

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Logo – Text Customizing

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User Interface Highlights Central Sharing Tool

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User Interface Changes Tile Layout Personalization

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Contact Information: Godwin Bright Email: corp@accrete-solutions.com Phone: 1-877-849-5838 Website: www.accrete-solutions.com