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Page 1: Sap GRC Basic Information
Page 2: Sap GRC Basic Information

Contents:

Time Section Topics

Introduction Welcome

SAP Security Overview

SOX Overview

Access Control Solution Overview

Compliance Calibrator Overview

Rules Architect

Risk analysis & Informer

Mitigation Controls

Alerts

Compliance Configuration

Firefighter Overview

Access Enforcer Overview

Module Breakdown

Process Walkthrough

Role Expert Overview

Module Breakdown

Page 3: Sap GRC Basic Information

Example R/3 Role Design model

Business Processes Security Design Role Mapping

Job: Org Unit:

Process

General category Division

For jobs

Role

Sub-Process

Sub-Process

Activity

Activity

Role

Composite

Role: Role

performs

one or more

transactions

Position: performs

one or Employee more roles

Activity

Transaction:

Workstep SAP worksteps

Workstep

Workstep

Page 4: Sap GRC Basic Information

SAP Security – The major elements of the SAP authorization concept

Users

Composite Profiles

Simple profiles

Authorization Objects

Authorizations

Fields

Values (Activities, Organizational elements)

Transactions

SAP Security

To address this complexity and flexibility,

SAP has developed a solution called SAP

GRC-Access Controls Suite.

We will guide through how CC addresses

some of these issues.

Users

Roles

Object Access

and Restrictions

User Profile

Composite Composite

Profile

Profile

Simple Simple

Profile

Profile

Authorization Authorization

Objects Objects

Transactions Transactions

Page 5: Sap GRC Basic Information

Securing Financial Applications Systems for SOX Compliance

SOX….

The Sarbanes-Oxley Act of 2002 also called as Public Company Accounting Reform and

Investor Protection Act of 2002 and commonly called SOX or Sarbox in response to major

corporate scandals like Enron…………..

Enron Corporation was an American energy company based in Houston,

Texas. Enron figures in late 2001 –

Enron employed around 22,000 people (McLean & Elkind, 2003)

Claimed revenues of $111 billion in 2000

Fortune named Enron "America's Most Innovative Company" for six consecutive years

At the end of 2001

It was revealed that its reported financial condition was sustained substantially

byinstitutionalized, systematic, and creatively planned accounting fraud

Enron filed for bankruptcy protection in the Southern District of New York

Page 6: Sap GRC Basic Information

Some interesting facts

Page 7: Sap GRC Basic Information

Present access and authorizations approach

♣IT does not own the responsibility for proper segregation of duties. They can’t understand hurdles on

business side, as they lack the collaboration tools and language to efficiently collaborate with the

business owners.

♣Lines of the business managers are responsible for SoD, but they lack the technical depth to manage

user access, so they rely on IT

♣Internal auditors are trying desperately to stay on top of the SoD issue. However with manually

maintained spreadsheets listing the access and authorizations of all employees, contractors, and partners

and so on, they can only perform a very limited audit at a very high cost.

Page 8: Sap GRC Basic Information

Sarbanes Oxley and SAP - Top 7 Control Deficiencies in SAP

1. Segregation of Duties - segregation of duties as the most important point of control focus or

deficiency.

2. Inconsistent Business Process Procedures - Business procedures not matching the actual process is

another problem area in many SAP implementations.

3. Unsecured Customized Programs - Many customized 'Z' transactions or 'Y' transactions built in to

suit the business process.

4.Unauthorized Access to SAP BASIS - Many companies make the mistake of giving access to

sensitive BASIS transactions like SE13, SE38, SM49, SU10, SU12, SM13, SC38, SM59, KE54 etc

to users in production.

Such unrestricted access can lead to a potential control deficiency under Sarbanes Oxley.

5. Unrestricted Posting Periods - Allowing unrestricted access to open Posting periods in SAP can

result in unauthorized entires in previous open periods. This can become a severe control deficiency

under SOX 6. SAP Access to Terminated Employees - SAP access had not been revoked for employees who

had been terminated. This can potentially lead to control deficiency 7. Database and OS Hardening - The data in SAP sits on databases like Oracle etc and SAP Portal

as such runs on an operating system. If databases and operating systems are not hardened, the whole

SAP environment is put at risk.

Page 9: Sap GRC Basic Information

GRC – Governance Risk Compliance

SAP Compliance Calibrator

Business Challenges

- Identifying risks arising through user access privileges.

- Knowing when users have executed transactions that constitute a risk

- Developing solutions for risk management and control.

- Stopping risk from being introduced into the production system through change updates.

- Prohibiting and controlling access to critical basis, developer and sensitive

business transaction.

- Ensuring that mitigating controls exists for user access risks and are executed.

IT / Security Challenges

- Stopping risk from being introduced into the production system through change updates.

- Prohibiting and controlling access to critical basis, developer and sensitive

business transaction.

Page 10: Sap GRC Basic Information

IT Based Antifraud Controls - SOD & SAT

Segregation of duties in applications SOD –

The basic premise of segregation of duties is that users should not be in a position to initiate and

authorize their own transactions.

Modern IT applications ERPs like SAP, Oracle Apps, J D Edwards, Peoplesoft can be configured based

on roles. .

Access to specific transactions in the system can be restricted based on user roles and profiles.

Segregation of duties in applications can act as a major antifraud controls and lead to better SOX

compliance.

Sensitive Access Controls SAT –

SATs coupled with SODs can act as the foundation for IT based antifraud controls.

The other important antifraud control is restricting user access to sensitive transaction in the system.

From an IT perspective users have access to a lot of information such as payroll data, balance sheet,

profit and loss account etc.

This sensitive information can be misused. It is therefore important to restrict users access to this

sensitive information in applications.

Page 11: Sap GRC Basic Information

MM SoD Conflicts – Sample data SoD Controls (Functions that should be segragated) Risks

RISK LEVEL

A user could post or change a fictitious or incorrect goods receipt and set up a fraudulent automatic payment or create a fraudulent

Post Goods Receipt and Post Payments check. H

A user could post or change a fictitious or incorrect goods receipt and post a fraudulent payment or clear the invoice to hide the

Post Goods Receipt and Process Outgoing Payments deception. H

A user could post or change a fictitious or incorrect goods receipt and create/change an inventory document/count to hide the

Post Goods Receipt and Process Inventory deception or clear the inventory count to hide the deception. H

A user could post or change a fictitious or incorrect goods receipt and create/change an inventory document/count to hide the

Post Goods Receipt and Process Inventory Documents deception or clear the inventory count to hide the deception. H

A user could post or change a fictitious or incorrect goods receipt and then use a goods issue to hide the deception. The vendor

Post Goods Receipt and Goods Issue would be paid for the excess recorded receipt. H

A user could create or change a fictitious receipt and create/change Post Goods Receipt and Process Materials a material document to hide the deception. H

Page 12: Sap GRC Basic Information

Compliance Calibrator Key Terms

Business Process – Used to classify risks, rules and rule sets by business function e.g. Order to Cash, Purchase to Pay, Record to Report are all types of Business Processes. All risks and functions are assigned to business functions.

Function - Identifies the tasks an employee performs to accomplish a specific portion of their job responsibilities. This can be analogous to a role, but more often a role comprises multiple functions.

Action- Known as Transactions in SAP. To perform a function, more than one action may be required to be performed.

Permission – Object in SAP, which form as part of Actions.

Risks – Identify potential problems your enterprise may encounter, which could cause error or irregularities within the system.

Rule Sets –Ccategorize and aggregate the rules generated from a risk. when you define a risk, you attribute one or more rule sets to that risk. Similar to business process.

SoD – Segregation of Duties, are primary internal controls intended to prevent, or decrease the risk of errors or regulatory irregularities, identify problems, and ensure corrective action is taken. This is achieved by assuring no single individual has control over separate phases of a business transaction.

.

Page 13: Sap GRC Basic Information

Definitions – Function, Business Process, Action,

Permissions & Activities

1 2

3

4

1. Function 5

2. Business process

3. Action

4. Permissions

Activities

Page 14: Sap GRC Basic Information

Process Overview

SAP Compliance Calibrator

Analyse &

Risk Approve Deploy

Role Request Role Build

Approve Role

Maintenance change Change Analysis Change Change

change

(preventative)

SAP CC is used to identify SOD conflicts before the change enters production. This allows control leads to reject

the introduction of risk or assign / implement a mitigating control before risk is apparent.

Note: Rules have to be pre-defined before Risk Analysis is performed.

User Request Identify Business Update Execute

Provisioning

Access Risks Approval user Controls

(preventative) ………….

Deeper understanding of risks inherent in the security design allows business approvers to make a proactive choice

as to whether they allow a user to have an SOD risk or critical transaction.

Security Analyse Analyse Alert Alert

SOD CT

Controls SOD Critical

violations usage

conflicts

Transactions…..

(detective) …..

…..

SAP CC is used to execute security controls for period review and approval for SOD conflict and critical

transaction risks. The alert monitoring can also be used to identify business or control leads when a SOD violation

occurs or a critical transaction is used.

Page 15: Sap GRC Basic Information

Rules Architect – SOD risk

SAP Compliance Calibrator

Rules are created in compliance calibrator based on the “risks” you define.

Rules are logical constructions composed of a circumstance or condition, and the appropriate response to that condition. This is commonly represented as an IF-THEN statement.

IF

Employee X can Create a Vendor &

Employee X can Authorize Pay vendor

Then

Employee X has been granted High Risk Conflicting Roles

This is an example of a SOD risk.

Risks Compliance

Rules

Calibrator

Page 16: Sap GRC Basic Information

Rules Architect – The Rules Library

SAP Compliance Calibrator The core engine of SAP CC contains a rules library that maintains the risks for SOD conflicts. This library will contain conflicting

transactions, grouped into functions, including the object and activity settings and runs to 1000s of records.

For each identified risk the rules need to be configured so that the risk is properly recorded, in essence this means the removal of false

positives. False positives are identified when at the object level potential risk is not realized e.g. the action is to read only.

Building rule sets

1. Set up functions (groups of activities

that users perform to carry out their role)

by mapping transaction activities.

2. Map two or more functions

together to define a risk 3. SAP CC creates rules based on the

risks which are used for risk analysis

reporting and alert monitoring.

4. Business process can also be

defined and mapped to risks for ease

of reporting e.g. Finance Accounting. 5. Multiple rule sets can also be set

up to act as reporting filters, version

control and other uses.

Page 17: Sap GRC Basic Information

Rules Architect- Key Drivers

SAP Compliance Calibrator

Building rule sets can be complex and time consuming. Typically three distinct roles

and skills are involved.

Internal Controls Expert Provides information on SOD risks, criticality and represents business (process) owners in decisions to mitigate

orremove risks.

SAP Functional Expert Provides expertise on the business process configuration in SAP , knowledge on objects and activity values. Helps to set the configuration data for the rule set library. Helps identify false positives.

SAP CC Expert Provides knowledge on rulessetting in SAP CC performing mass upload changes and risk analysis.

Internal Control Expert

Rules

Generation

SAP

SAP

Functional CC

Expert Expert

Page 18: Sap GRC Basic Information

Risk Analysis

SAP Compliance Calibrator

Once the rule set has been defined and implemented risk analysis can be performed to identify the SOD

conflict and critical transaction risks in the staging and production system.

Risk analysis can be performed at the user or role level. Risk Analysis and remediation is most efficient when

a structured authorizations concept is implemented that maps roles to job and people. In these

circumstance remedial efforts correct risks for large groups of users.

Risk Analysis can be performed:

1. During the project lifecycle before users

are allowed in the production system.

2. Before each change request for role

maintenance is deployed to production.

3. Before provisioning exceptional roles

to individual users

4. To execute periodic security controls.

Page 19: Sap GRC Basic Information

Risk Analysis – Types of risks

Segregation of Duties (SoD) risk

A combination of two or more actions or permissions that, when assigned to a single employee, create a vulnerability. That is to say, in the case

of two conflicting actions an employee may have permission to perform one of these actions, but not both.

Critical Action risk

Certain actions are, by their nature, inherently risky. Any employee who has permission to perform one of these actions automatically poses a

risk. Defining a critical action risk ensures that any employee assigned this permission is identified by the risk analysis process.

Critical Permission risk

Just as some individual actions can be critical, the same is true for some permissions. Defining a critical permission risk ensures that risk analysis

identifies any employee who has been assigned an action that includes a potentially risky permission.

The severity of a risk can be categorized as either:

•Low

•Medium

•High

•Critical

You use the Risk Level to categorize risks—and the rules they generate—by severity. What determines, for example, a critical risk is according

to your company policies.

Page 20: Sap GRC Basic Information

Informer INFORMER allows a appropriate user to access specific reports. In addition to the default report formats, there are specific user-

selected focus areas available on many of the reports. Informer tab report types include:

Management View- Can view reports in the following types: “Risk Violations”, “Users Analysis”, “Role Analysis”, “Comparisons”, “Alerts”, “Rules Library”, “Controls Library”

Risk Analysis- Performed to see if any User, Role, HR Object or Organization has access to two or more conflicting actions.

Audit Reports- Provides report headings covering different aspects of the enterprise. Each Audit report menu item contains links to reports that may be user modified to fit needs requested.

Security Reports - Provides an access point for reports on every aspect of product and enterprise security compliance issue.

Background Job - Allows SoD conflicts to be analyzed for a large number of Users, Roles, HR Objects or Organizations.

Page 21: Sap GRC Basic Information

Informer

Compliance Calibrator provides Interactive visual analysis in the form of Bar charts, Pie Charts and Line Charts

By clicking upon

a certain chart

area, detailed

statistics are

accessed

Page 22: Sap GRC Basic Information

Informer

SAP Compliance Calibrator

You can generate reports for Users, User Groups, Roles, Profiles, HR Objects and Organizational Levels

Page 23: Sap GRC Basic Information

Mitigation Control

Mitigation Controls- Rather than remove the cause of the risk, you may want to control certain risk violations that you want available to specific users, roles, or profiles.

Monitor ID - The ID of the User who is assigned as a Monitor, who is assigned the specific Controls.

Where risks are accepted in the system, a mitigating control should be implemented and executed. An example is a supervisory review and sign off.

SAP CC gives you the functionality to document the mitigating controls for each risk. Once documented and assigned to a Monitor the tool can be used to track execution of the control or non compliance. Many clients will have separate cross-enterprise process controls software and we suggest three options for implementation:

1) Simplest option, identify risk as controlled. Risk is removed from risk reporting. 2) Associate the risk with a mitigating control in an alternate repository e.g. process control software. 3) Fully document the mitigating control within the SAP Compliance Calibrator.

A choice also exists on who to give responsibility for maintaining data in the SAP CC tool. This can be centralized in IT or Controls or fully distributed to the business.

Controls Library option lists all the existing

Mitigation Controls (active/inactive). The

Controls Library displays the Controls by

Risk level and are sorted by:

θRisk θRisk Level (Low, Medium, High)

θBusiness Unit

θMonitor

θUser, Role, Profiles, or HR Object

Page 24: Sap GRC Basic Information

Alerts Monitor

Compliance Calibrator includes functionality which can alert business and controls leads by email when a critical or conflicting action is executed.

Alerts are available within the following risk areas:

Conflicting and Critical Actions – When a user performs both transactions in an SOD rule or uses a critical transaction.

Mitigation monitoring – If a Monitor does not execute a control to a specified frequency then an alert will be generated which is sent to the Monitor and visible to the control leads.

Cleared alerts- When an alert message has been delivered and cleared. Alerts remain as an archived record and can still be tracked and monitored.

Page 25: Sap GRC Basic Information

SAP Compliance Configuration

The configuration Tab is the main starting point for post installation setup. NOTE: Only an User with Administrative authority can access and use this aspect of Compliance calibrator.

The Java Connector (JCO) acts as the integration point between the Java application and the SAP system to be monitored / analyzed.

The User Management Engine provides for out-of the box J2EE Administrator profiles to be defined or activated .

The Rule set upload function is used to load the standard rules or customized rule set – e.g. critical transaction codes, critical objects etcetera. These characteristics are the foundations of the SoD rules.

The Workflow component is used to trigger email alerts to named Process Owners within the User Provisioning. It is an integrated part of the Access Enforcer solution.

Background Job Scheduling is used for activating Monitoring e.g.. frequency of SoD analysis, Risk Violations.

Page 26: Sap GRC Basic Information

SAP Compliance Configuration

STANDARD GRC RULESET

SCHEDULING RISK ANALYSIS

Page 27: Sap GRC Basic Information

Major Activities Walkthrough

Activity SAP Compliance Calibrator

Install and set up SAP CC Technical installation Core ECC, RFC connections to Modules, Assembly Test.

Agree security design principles and Establish design concepts and principles for mapping roles to jobs and users e.g. 1

dependencies with SAP CC Composite role to each user

Confirm Project governance and high Agree business owners, Business Approvers, Control Approvers, Role

level processes Maintenance and UP processes. Define Security controls.

Master data and functional set up. Test Agree master data definitions; Organization; Business Process; Risk Descriptions;

functionality Monitors and Control Approvers.

Define risks and configure risk rule set Agree SODs conflicts and critical transactions. Categorise risk (H/M/L). Update

risks rule set. Test risks.

Run Risk analysis Run risk analysis in staging environment. Run Risk Analysis in production

environment. Export reports and update Risk Logs.

Remedial actions Identify and remove false positives. Agree whether to accept or reject risks. Plan

authorization changes, update security design templates and raise change request

to security maintenance. Re-run risk analysis.

Mitigate Accepted Risks Agree mitigating controls for each risk. Agree control owners and business

approvers (execution). Update mitigating controls in tool.

Update procedures and security controls. Update procedures to introduce SAP CC as a preventative control and reflect

governance for business ownership.

Transition to live Train and enable operations staff, business approvers, control owners. Deploy new

procedures. Stabilization support

Page 28: Sap GRC Basic Information
Page 29: Sap GRC Basic Information

F i r e - f i g h t e r

The Firefighter application allows a user to take responsibility for tasks outside their normal job function, in a

emergency situation.

Enables users to perform duties not included in the roles or profiles assigned to their user IDs.

Provides this extended capability to users while creating an auditing layer to monitor and record Firefighter

usage, providing the capability to review activities used during an emergency situation.

Role 1 Role 2 Firefighter ID 1 User 1 Role 3

Before users can access Firefighter, they must be assigned a Firefighter ID. For each Firefighter ID you define

the following roles.

Owner Owners can assign Firefighter IDs to Firefighters

Controllers Receives email notification and reviews the Firefighter Log report.

In addition the Administrator perform the creation of Firefighter ID and assign authorization roles.

Page 30: Sap GRC Basic Information

Process Overview

SAP Firefighter

Request Request access Approve Assign Update Review

access to to Production. Request Firefighter Production Control

production account Log

Firefighter enables users to perform duties not included in the roles or profiles assigned to their

userIDs. Firefighter provides this extended capability to users while creating an auditing layer

to monitor and record Firefighter usage.

Through automated emergency access administration, Firefighter tracks, monitors, and logs

all emergency access activities

Example

If the employee who normally works with vendor accounting, but is on vacation or sick leave,

another employee who usually verifies invoices may be assigned a Firefighter ID to perform this task

temporarily.

Benefits of Firefighter are:

Avoid business obstructions with faster emergency response

Reduce audit time

Reduce time to perform critical

tasks30

Page 31: Sap GRC Basic Information

F i r e - f i g h t e r

Firefighter dashboard

Firefighter Log Report

Page 32: Sap GRC Basic Information
Page 33: Sap GRC Basic Information

Access - Enforcer

Access Enforcer is a web-based application within J2EE and NetWeaver environments. It is connected to multiple data sources such as an LDAP and SAP backend system.

Access Enforcer automates the end-to-end access provisioning approval process by combining roles and permissions with workflow.

When a user requests access to resources for which they do not have permission, Access Enforcer automatically forwards the access request to designated managers and approvers within a pre- defined workflow. This workflow is customized to reflect your company policy.

Roles and permissions are automatically applied to the enterprise directories when the access request are approved.

Access Enforcer automates the role provisioning process within the identity management environment. It ensures corporate accountability and compliance with Sarbanes-Oxley along with other laws and regulations.

Page 34: Sap GRC Basic Information

Access Enforcer

Access Enforcer has four task modules for specific usage. They include:

Requestors The Requestors module is for end-users who are requesting access to SAP and non-SAP backend systems.

Approvers The Approvers module is for approvers who approve access requests. Approvers can also request access for other end-users. Approvers include line managers and IT security.

Informer The Informer module is a reporting tool that provides graphical and analytical reports for managers.

Configuration The Configuration module is for Access Enforcer Administrators who define defaults, workflow, and other attributes that are based on their corporate business processes and policies.

Page 35: Sap GRC Basic Information

Access Enforcer Module Breakdown

Approver Requestor Informer

Access Enforcer provides three standard Approver As a Requestor, you use the Access Enforcer provides the

types. Depending on your organizational hierarchy Requestor module to create ability to generate various reports

and process, there may be other Approver types various access requests for an for the purpose of viewing and

that can be added to Access Enforcer. The standard SAP backend system, non-SAP analyzing request approval

Approver types are: system, or other application activities. Reports are divided into

(server). There are three types of two categories:

Manager Approver is usually the requestor’s Requestors:

manager. Manager can review and approve their Analytical lets you drill down to

workflow stage during the approval process. Department Member Creates individual role change and access

Role Owner Approver has the authority to approve requests for access permissions or permission requests.

or reject a request. The Approver can put a request roles, for themselves or for their Chart generates a graphical view

on hold and add additional roles to the request, if team members of the request approval

necessary. An Approver can only approve or reject Managers Creates requests for information, which can be used to

requests that they own and cannot approve roles for their subordinates analyze various activities.

requests for other approvers unless they are Approvers Other managers can

assigned as a alternate approver. also create requests

Security Approver is usually the last approver in a

typical workflow. The Security Approver can

provision access to the target system that has been

requested.

Page 36: Sap GRC Basic Information

Access Enforcer Screenshots

Request for Approval List- displays pending

requests assigned to you.

Request Approver Page for a request submitted.

Page 37: Sap GRC Basic Information

Access Enforcer Walkthrough

1 Makes access Request for specific application,

for which they do not have the necessary roles

2. Provides Access Request page, which can be set to specific or

multiple data sources (e.g. SAP HR system or non-SAP systems) to complete the request process

3. Submits completed Access request page. This triggers a Workflow process,

which is made up of several pre-defined approval stages and is customized to

reflect the business and security policies and procedures.

4. Receives email notification of access request at each approval stage. Performs Risk analysis and SOD assessments.

When conflict arises, approver can mitigate the problem or reject the Request.

5. Upon approval, access request is routed to next stage, which could involve the

IT security team for entry to the SAP backend system or application server. Automatic provisioning to the target system could take place.

SA

P

Access Enforcer

Approver

Page 38: Sap GRC Basic Information

Access Enforcer - Benefits

Page 39: Sap GRC Basic Information
Page 40: Sap GRC Basic Information

Role Expert

Role Expert is a solution for compliant enterprise role management, allowing role owners to define,

document, and manage roles across multiple enterprise applications ad enforces best practices, resulting

in lower ongoing maintenance and effortless knowledge transfer

Automatically analyzes roles for potential security risks (audit and SoD issues), tracks changes, and facilitates

approval workflow, eliminating the inefficient back-and-forth exchanges between business managers and IT.

Role Expert provides a complete audit trail, covering role definition, detailed change history, and control test

results and allows SAP security administrators and Role Owners to document important role information that

can be of great value for better role management such as:

Tracking progress during role implementation

Monitoring the overall quality of the implementation

Performing risk analysis at role design time

Setting up a workflow for role approval

Providing an audit trail for all role modifications

Maintaining roles after they are generated to keep role information current

Page 41: Sap GRC Basic Information

Role Expert

Role Library- Dashboard of all the roles in Role Expert. Displays an interactive graphical interface of the

roles broken down by system landscape, role owner, or business process. It also shows the number of roles

with violations and roles belonging to different role types.

Role designer- Provides you with a step-by-step guide for designing roles across your enterprise. Role

Designer allows you to define: ♣Role Building Methodology

♣Naming Conventions

♣Role Attributes ♣Org. Value Mapping ♣Approval Criteria

Org Level- Maps the

hierarchical structuring of

organization, enabling to

manage roles effectively.

Change history provides you with

an audit trail for all the changes

made to roles within Role Expert

or your SAP system

Mass Maintenance- Allows you

to synchronize the SAP Back-

end systems with Role Expert by

importing roles that already exist

in the SAP system.

Page 42: Sap GRC Basic Information