SAP HANA Big Customer App Introduction

Big Data Apps Group, SAP

volume, velocity, variety and veracity of your data has become untamable…

wait, yet another big data presentation? No, not really…

… but no one is helping you understand big data opportunities

everyone is talking about big data problems…

… because growing customer base, customer satisfaction and loyalty is everyone’s business

let’s define a big data opportunity in the context of customers…

… your customers are more mobile and social than ever before

you have a large and diverse customer base…

which is why you like to engage with your customers where ever they are: web, mobile, social

and collect all data (call center records, social media) to understand your customers better

you would want to group (cluster) your customers to understand their likes and dislikes…

… so that you can offer (recommend) the right product at the right time and at the right price

so that you can forecast sales accurately and cut cost to improve your revenues and profitability…

…and stop customer backlash and prevent them for leaving (churn) to competitors

you wish to do all of this without hiring an army of data analysts, consultants and data scientists…

… and without buying half-dozen or more tools, access to public / social data and integrating it all

and above all, you wish to do it fast…

and drive change in real time…

let SAP HANA Big Customer App help you uncover new customer opportunities by using big data…

Big Customer App has been designed from ground-up to address big data opportunities…

… it puts simplicity, speed and power of HANA technology at your fingertips

Big Customer intelligently blends private data with public data to generate more actionable insights…

… and provides both historical and predictive analytics to help you run your business better

Sneak Preview of SAP HANA Big Customer

SAP HANA Big Customer APP – Showing Top Products

Big Customer APP – Left Nav Bar Features Many Advanced Functions; Option to buy more Apps from SAP Market Place

HANA Big Customer APP – Discover Mode with Auto Complete and NLP Support

Big Customer APP – Get Churn Rate for a Customer

Big Customer APP – Discover Nearby Customers

Thank You!

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