SAP HANA CLOUD PLATFORM Gamification Service: Help Desk Standalone Deployment

Michael Ameling, Moya Watson / SAP SE Description In this exercise, we’ll configure an Eclipse project importing the sources for the gamified Help Desk application, deploy it to the SAP HANA Cloud Platform, and configure it to run with your Gamification Service subscription. For more information, see HelpDesk App – Standalone Deployment (SAP Help Portal). In addition, you can listen to the SAP HANA Cloud Platform Episode 5 for an interview with Gamification development manager Michael Ameling. System prerequisites • Installed Eclipse IDE for Java EE Developers • Installed SAP HANA Cloud Platform SDK and SAP HANA Cloud Platform Tools Eclipse plugins

(instructions at https://tools.hana.ondemand.com/#cloud) • Free developer account on Trial instance of SAP HANA Cloud Platform • Firefox or Chrome browser recommended • Gamification Exercise 01 – Onboarding – complete, including:

o Service enabled o Roles assigned o Destination configured

• Recommended "Hello World" exercises on SAP HANA Cloud Platform complete Target group • Application developers • People interested in Gamification in

applications • People interested in the SAP HANA Cloud

Platform

Target group requirements • Basic programming skills • Basic knowledge in using an Eclipse

development environment • Basic knowledge about SAP HANA Cloud

Platform

30 min

Gamification Service: Help Desk Standalone Deployment

Step 1: Configure the Eclipse project

Explanation Screenshot

The Help Desk demo application you receive when you subscribe to the Gamification Service in the SAP HANA Cloud Platform is also available on GitHub: 1. Download a ZIP file of the

sources from GitHub. The link is https://github.com/SAP/gamification-demo-app

2. Extract the archive to your local drive.

Import the sources:

3. In Eclipse, switch to the Java EE perspective.

4. Choose File → Import → Maven → Existing Maven Projects

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Gamification Service: Help Desk Standalone Deployment

5. Navigate to the folder in which

you extracted the archive, and choose Finish.

Verify project facets:

1. In the Project Explorer, right-click on the helpdesk project and choose Properties from the context menu.

2. Select Project Facets, and if necessary, click Convert to faceted form… to convert your project to a faceted project.

3. In the Project Facets dialog box, ensure that Dynamic Web Module and Java are selected.

4. Click OK.

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Gamification Service: Help Desk Standalone Deployment

Step 2: Configure the runtime and deploy the demo application

Explanation Screenshot

If you have not already configured your server, set up the Java Web runtime environment now:

5. In Eclipse, choose Window → Preferences.

6. Select Server → Runtime Environments, and click Add…

7. In the New Server Runtime Environment dialog box, select SAP → Java Web, and choose Next.

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Gamification Service: Help Desk Standalone Deployment

8. Select Use Java Web SDK from the following location, confirm or browse to the location of the SDK, and choose Finish.

9. In the Preferences window, choose OK.

10. In the Project Explorer, right-click on the helpdesk project and from the context menu choose Run As → Run on Server

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Gamification Service: Help Desk Standalone Deployment

11. Select SAP → SAP HANA Cloud Platform as the server.

12. Configure hanatrial.ondemand.com as the Landscape host and choose Next.

12. Name your application helpdesk, select the Java Web runtime, and confirm all other values.

13. Choose Finish.

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Gamification Service: Help Desk Standalone Deployment

Step 3: Assign role and launch the application from the HANA Cloud Platform cockpit

Explanation Screenshot

1. In your browser, open your cockpit of the SAP HANA Cloud Platform. The link is https://account.hanatrial.ondemand.com/cockpit

2. Choose Java Applications and you should see the helpdesk application listed (it may not be fully started yet).

3. Once the application is fully started, click on the name of the application.

4. Select Roles, select the helpdesk role, and assign your user to it.

TIP: If you do not see the predefined helpdesk role listed, you may need to restart your server in Eclipse.

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Gamification Service: Help Desk Standalone Deployment

5. Once the application is in state Started, click on the Application URL to launch the application in a new browser window.

Result: The Help Desk application opens in a new browser window. You can edit and redeploy it from Eclipse.

What's Next? To take it to the next level, proceed to the next Gamification exercise: SAP HCP Gamification 03 – Help Desk Customization.

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