sap hybris billing & marketing team event, segovia 2016 - altima

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Use this title slide only with an image Segovia 2016-07-21 SAP HYBRIS BILLING & MARKETING TEAM EVENT Altima’s presentation

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Page 1: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

Use this title slide only with an image

Segovia2016-07-21

SAP HYBRIS BILLING & MARKETING TEAM EVENTAltima’s presentation

Page 2: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2

Agenda

Who the heck are these guys?Where do they come from?What do they do?How can they help me?

Page 3: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

Who the heck are these guys?

Page 4: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 4

Founders and owners of Altima

Cisco SystemsRegional Sales Manager Business Development Manager

MicrosoftEnterprise Sales Manager

Fujitsu ICLDepartment Manager

VersoSales Director

Storm Computers Program Manager

Page 5: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 5

At your disposal for this event and beyond…

Siemens IT Solutions and Services ZagrebPublic Sector and HealthCare Director

Storm ComputersSales Director

SedamITIT Director

Vipnet (Telekom Austria Group)Business Solutions Manager

Croatian Securities CommissionIT Manager

MikroPROMProject Manager

Page 6: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

Where do they come from?

Page 7: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 7

Altima & Verso

130+ clients in 37 countries10 offices in 9 countries

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014€ 0

€ 5,000,000

€ 10,000,000

€ 15,000,000

€ 20,000,000

€ 25,000,000

€ 30,000,000

€ 35,000,000

€ 40,000,000

€ 45,000,000

Altima Verso

Nonconsolidated revenue

The biggest Croatian IT

exporter

Page 8: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8

Explanations

Is your HQ in Hungary?No. It is in Croatia (.hr), not Hungary (.hu).

Why two brands, Altima & Verso?To get the right people on board. Verso: ICT infrastructure (Cisco, Metaswitch…) Altima: BSS & OSS (SAP, OpenCloud, Java…)

How you became experts in billing?By accident.

Where you operate?Wherever you call us and it is reasonably safe to travel.

.hu

.hr

Page 9: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 9

Explanations (continued)

How many employees does Altima have?Altima and Verso together have 120+ FTE.Approximately 50% is Altima crew: 16 SAP consultants 11 integration consultants 10+ developers 5 project managers DB admins, local support crew etc.

vs.

Page 10: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

What do they do?

Page 11: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11

Altima’s BSS Ecosystem

CRM

Customer Financial Management

Convergent Rating & Charging(retail & wholesale)

Online Charging Systems

Mediation

Application Engineering

Page 12: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12

Global Subcontractor Engagements with SAP Partners

12

Page 13: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13

Financial Sector

Energy, Oil and Gas

Telecom

Transportation

Security & Cash in Transit

SAP® Solutions for CEC – Q2 2016

Forestall IndustryBusiness Process Outsourcing

Press/Media

Page 14: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14

Financial Sector

Energy, Oil and Gas

Telecom

Transportation

Security & Cash in Transit

SAP® Solutions for CEC – Q2 2017 est.

Forestall IndustryBusiness Process Outsourcing

Retail

Postal Services

Press/Media

Page 15: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15

Areas of SAP expertise in Altima

References in place:Convergent Pricing SimulationConvergent ChargingConvergent InvoicingIS/T, RM-CA, FI-CA, CFMIS/UCRM, SOMAfaria, MocanaSolManCA Wily IntroscopeDatabase troubleshooting (Oracle)Integration of SAP with BSS/OSSHybris Commerce

Leads and opportunities we are pursuing:C4CSuccess FactorsHybris MarketingConvergent Mediation by DigitalRouteBSS as a Service DARS and Telekom Slovenije KEK and ALBtelecom

Page 16: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

How can they help me?

Page 17: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17

Professional & Support Services cover full life-cycle of our solutions and ensure support

Consulting – advising our customers on technology and business developments and benefits they can gain

Assessment & Optimization – detailed assessment and analysis of existing ICT platforms, delivering recommendations for improvements

Design – design of complex ICT solutions tailored to fulfill our customer’s needs

Project Management – managing deployment in accordance to global PM standards

Deployment – HW/SW delivery, implementation and go-live of delivered ICT solutions

Knowledge Transfer – taking care that customer understands technology trends and choses right solutions

Support & Maintenance – taking care that delivered ICT solution performs efficiently and without disruptions

Page 18: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18

Type of work Altima (and Verso) does

Prime contractingUsing own resources and partners from eco-system.

Subcontracted for a part of the scopeProfessional services for the niche expertise in a project. Can be time & material based, or fixed price & scope.

MentoringOn-demand or scheduled professional services, assisting partner on the project or in support. Most of the times T&M based, with 4 hour rounding.

PoC or demo or presales assistanceWorks for both partners and SAP (active frame agreement in place with SAP MENA).Can be T&M based, or fixed price & scope. Possible usage of Altima SAP CEC Lab.

Rescue operationsTroubleshooting and recovery of troubled projects or production issues.

Page 19: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19

Altima SAP CEC Lab – your playground for demos and PoCs

Hardware and software resources are at client’s disposal to demonstrate various steps and usage of tools in the Offer-to-cash or Order-to-Cash processes.

Lab covers complete SAP hybris Billing portfolio.

Predefined use cases demonstrate the best practices from service provider product lifecycle.

System type Version EHP DB Type OS TypeSAP Hybris 5.7 n/a MySQL RHELSAP Hybris 6.0 n/a MySQLSAP CC 3.0 n/a Oracle RHELSAP ERP 6.0 7 Oracle RHELSAP ERP 6.0 8 Oracle RHELSAP CRM 7.0 3 Oracle RHELSAP Solution Manager 7.1 n/a Oracle RHELSAP CC 4.0 n/a SAP Hana RHELSAP ERP 6.0 7 SAP Hana SuseSAP Hybris 6.0 n/a SAP HanaSAP Afaria 7 n/a WinSAP HANA 1.0 n/a SuseSAP HANA 1.0 n/a RHEL

Page 20: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20

Altima’s Service Provider Product CatalogueFramework for complex telco service cataloguesIncorporate all experience in catalogue developmentEnables faster deployment and implementation of complete catalogueAltima’s substitute for RDS in SAP CC domain

Pricing Elements

Reusable Macros

Page 21: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21

SWOT Analysis of SAP hybris Billing (a.k.a. BRIM)

FlexibleModular

ConvergentMulti-purpose, cross-industry

capabilitiesSAP brand

Constantly changing branding/namingSAP Enterprise Support SLA*

Not enough presales manpower*Not so many references*

Existing customer base (RM-CA, ERP)Versatility of the components and

possible uses*

Not invited to tenders (no awareness)*Request to prime a project*

Perceived as expensiveSolution perceived as too complex

* This is where Altima can help you!

Page 22: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 22

Can you answer these questions now?

Who the heck are these guys?Where do they come from?What do they do?How can they help me?

Page 23: SAP hybris Billing & Marketing Team Event, Segovia 2016 - Altima

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Thank you. Now play your card right!

Horvatova 80A, HR-10010 Zagreb, Croatia

T +385 1 6408 000, F +385 1 6408 001

www.altima.hr, [email protected]