sap knowledge acceleration - install_deploy_4_3

SAP Knowledge Acceleration Installation and deployment guide

SAP KNOWLEDGE ACCELERATION, INSTALLATION AND DEPLOYMENT GUIDE

2

TABLE OF CONTENT

INSTALLING AND DEPLOYING SAP KNOWLEDGE ACCELERATION (KA) ..................................................... 3 Technical requirements for deploying the SAP Knowledge Acceleration ....................................................... 3 Downloading the SAP Knowledge Acceleration (KA) package from the SMP ................................................. 3 Installing the SAP Knowledge Acceleration (KA) package ................................................................................ 4

DEPLOYING KA TO A LEARNING MANAGEMENT SYSTEM (LMS) .................................................................. 4 Accessing SAP Knowledge Acceleration from you Learning Management System (LMS) ........................... 4 Learning Management System (LMS) Communication ...................................................................................... 5

DEPLOYING KA TO A WEB SEVER ...................................................................................................................... 6 Information on creating a htaccess file for Apache ............................................................................................ 7

DEPLOYING KA TO A LOCAL AREA NETWORK (LAN) ..................................................................................... 7

DEPLOYING KA TO A STAND-ALONE COMPUTER ............................................................................................ 7

TECHNICAL REQUIREMENTS FOR VIEWING THE KA PACKAGE .................................................................... 8 Pop-up Blocker and Trusted Sites ........................................................................................................................ 8 Running scripts and ActiveX controls on your computer: ................................................................................ 9

APPENDIX A .......................................................................................................................................................... 10

DEPLOYING KA CONTENT USING SAP PRODUCTIVITY PAK HELP LAUNCHPAD OR SAP PRODUCTIVITY COMPOSER HELP LAUNCHPAD ............................................................................................ 10 Understanding SAP Productivity Pak/Composer Help LaunchPad ................................................................10 Installing and Configuring Context–Sensitive Help ..........................................................................................10 SAP Enterprise Portal ..........................................................................................................................................11 SAP Supplier Relationship Management ...........................................................................................................11 SAP CRM Interaction Center Web Client ............................................................................................................11 Web Applications ..................................................................................................................................................11

DEPLOYING KA CONTENT USING SAP PRODUCTIVITY PAK/COMPOSER HELP LAUNCHPAD ................ 11 Configure the Custom Help .................................................................................................................................12 Creating a Help Server .........................................................................................................................................12 Adding Help for Transactions .............................................................................................................................14 Single upload ........................................................................................................................................................14 Batch upload using Quick Launch pages ..........................................................................................................15

ACCESSING KA FROM HELP MENU OF THE SAP SYSTEM............................................................................ 16

USING KA WITH SAP PRODUCTIVITY PAK (SPP) ............................................................................................ 16


3

In this guide, you will learn how to install and deploy SAP Knowledge Acceleration (KA) product. The SAP Knowledge Acceleration is a web-based learning environment that uses software simulations for self-paced tutorials as well as quick reference material. The content is authored using the SAP Productivity Composer (uPerform Express). Content of this guide is updated to version 4.3 of SAP Productivity Composer by ANCILE or SAP Productivity Pak by ANCILE. INSTALLING AND DEPLOYING SAP KNOWLEDGE ACCELERATION (KA)

Prior to beginning the installation, review technical requirements and ensure that you have downloaded required package(s) for SAP Knowledge Acceleration (KA) product from the Service Marketplace (SMP). The SAP Knowledge Acceleration (KA) product can be deployed to:

Learning Management System (LMS)

Web server

Local area network (LAN)

Stand-alone computer

Note: It is recommended to deploy the SAP Knowledge Acceleration to a web server or Learning Management System (LMS) to allow multiple users to access the SAP Knowledge Acceleration (KA) from multiple locations.

Technical requirements for deploying the SAP Knowledge Acceleration

1.0 GHz processor or higher

Between 300 MB and 600 MB average per SAP Knowledge Acceleration. Between 40 MB and 60 MB average per module without sound (Actual size depends on many factors including length of lesson, screen resolution, and colour depth).

Workstations with faster processors, larger amounts of RAM, and larger amounts of disk space are highly recommended. Depending on content usage patterns, a server configured per minimum recommended requirements may support between 1,000 and 1,500 end users. Downloading the SAP Knowledge Acceleration (KA) package from the SMP

The SAP Knowledge Acceleration (KA) product can be downloaded from the SAP Service Marketplace (SMP). After selecting the Knowledge Acceleration, the list of available KA products will open. At the end of each link, you will see the two-letter language code, for example EN for English. Ensure that you select the correct language where applicable. After selecting the KA product, you will see available packages for the KA:

Website

AICC

SCORM 1.2

SCORM 1.3 (2004)

Source Files. Based on your requirements, you must choose one format that can be deployed on your system:

Website package - If you are deploying the KA on any web server or

LMS Package - If you are deploying the KA on any Learning Managements System (LMS). Depending on your LMS, you will choose one of the LMS packages: AICC 2.2, SCORM 1.2, or SCORM 1.3 (2004).

The Source Files package is used if you need to customize or republish the KA product to Website, AICC, SCORM 1.2, or SCORM 1.3 (2004). You will need to have the SAP Productivity Composer (uPerform Express) to customize or republish the KA products.


4

Installing the SAP Knowledge Acceleration (KA) package After downloading one of the KA packages (Website, AICC 2.2, SCORM 1.2, or SCORM 1.3 (2004), you will need to install it. Note: The SAP Knowledge Acceleration (KA) can only be installed on the Microsoft Operating System (OS). You can install it to your workstation and after installation, you can take installed files and deploy them to your web server or LMS system. You can follow default options during installation or you can select a specific location where you want to install it. After installation, the SAP Knowledge Acceleration files could be moved or deployed to any web server or Learning Management System (LMS).

DEPLOYING KA TO A LEARNING MANAGEMENT SYSTEM (LMS)

The SAP Knowledge Acceleration (KA), LMS package, can be deployed to any Learning Management System

(LMS) that conforms to AICC 2.2, SCORM 1.2, or SCORM 2004.

To deploy the SAP Knowledge Acceleration (KA) on an LMS system:

Download and extract zip file Download and extract **.zip file for your SAP Knowledge Acceleration,

LMS package.

Run the installation Double click on the **.msi file to install the SAP Knowledge Acceleration.

Follow the installation wizard.

Locate and extract installed files

Navigate to location where you installed SAP Knowledge Acceleration, LMS package and extract **.zip file.

Deploy LMS package If LMS uses **.zip file, upload **.zip file for each course to your LMS. If LMS uses extracted **.zip file, upload required file(s) for each course to your LMS.

Note: In most cases, the SAP Knowledge Acceleration is deployed to your LMS by your LMS administrator.

Accessing SAP Knowledge Acceleration from you Learning Management System (LMS) When you launch a course from your LMS, it opens in a browser window. The title appears at the top and the Menu button appears at the top right corner. You can navigate to different lessons and assessments using the Menu button or you can navigate to the next or previous page using buttons on the bottom right corner. Navigating through the course pages, you will find Simulations in multiple modes, for example Demonstration or Tutorial, Self Test, or Evaluation. If you decide to customize the SAP Knowledge Acceleration and publish the content to an LMS package, you can specify which playback modes will be available to the user (Demonstration, Tutorial, Self Test, or Evaluation).


5

Learning Management System (LMS) Communication The KA content supports the following SCORM and AICC elements:

SCORM 1.2 SCORM 2004

AICC

Lesson Status (cmi.core.lesson_status) Lesson Location (cmi.core.lesson_location) Suspend Data (cmi.suspend_data) Raw Score (cmi.core.score.raw) Min Score (cmi.core.score.min) Max Score (cmi.core.score.max) Session Time (cmi.core.session_time) Interactions (cmi.interactions)

Interaction ID (cmi.interactions.n.id)

Interaction Time (cmi.interactions.n.time)

Completion Status (cmi.completion_status) Success Status (cmi.success_status) Lesson Location (cmi.location) Suspend Data (cmi.suspend_data) Raw Score (cmi.score.raw) Min Score (cmi.score.min) Max Score (cmi.score.max) Scaled Score (cmi.score.scaled) Session Time (cmi.session_time) Interactions (cmi.interactions)

Lesson Location (Core.Lesson_Status) Lesson Status (Core.Lesson_Location) Suspend Data (Core_Lesson) Raw Score (Core.Score) Session Time (Core.Time)

Interaction Type (cmi.interactions.n.type)

Interaction Correct Response (cmi.interactions.n.correct_responses.n.pattern)

Interaction Student Response (cmi.interactions.n.student_response)

Interaction Result (cmi.interactions.n.result)

Interaction Description (rwd.interactions.n.description)

Interaction ID (cmi.interactions.n.id)

Interaction Type (cmi.interactions.n.type)

Interaction Correct Response (cmi.interactions.n.correct_responses.n.pattern)

Interaction Student Response (cmi.interactions.n.student_response)

Interaction Result (cmi.interactions.n.result)

Interaction Description (cmi.interactions.n.description)


6

DEPLOYING KA TO A WEB SEVER

Deploying the SAP Knowledge Acceleration to a web server allows multiple users to access the SAP Knowledge Acceleration from multiple sites or locations.

The instructions below explain how to configure SAP Knowledge Acceleration on Microsoft Internet Information Server (ISS) v5 and Apache web server, although any supported platforms may be used.

Download and extract zip file Download and extract the **.zip file for your SAP Knowledge

Acceleration, website package.

Run the installation Double click on the **.msi file to install the SAP Knowledge Acceleration. Follow the installation wizard.

Access installed KA Navigate to the folder where you installed the SAP Knowledge

Acceleration, website package, and click on the index.htm file.

Create Access Point Create a link to the index.htm file from an existing website. or Create a standalone index.htm page. or Create a virtual directory on the web server.

Configure IIS 1. Add a new virtual directory to the website and name it as required. 2. Enter the path to the location where you installed SAP Knowledge

Acceleration (**.msi). 3. Set access permissions to the virtual directory (read and run

required) 4. Set the default start page of the directory to be index.htm For Example: SAP Knowledge Acceleration should now be accessible via the address http://machinename/KA

Configure Apache Web Server

1. Stop the Apache server 2. Add the following into the httpd.conf file within the Apache/Conf

directory: Alias /ka/ "C:/KA/" <Directory "C:/KA"> Options Indexes FollowSymLinks </Directory>

Note: The path in this example is C:/KA. Modify this path to point to the location where you have installed SAP Knowledge Acceleration. 3. Find the following line in the httpd.conf file: “DirectoryIndex

index.htmldefault.html and change this to read “DirectoryIndex index.html”.

4. Save changes and restart Apache.

Note: If you are using Apache with UNIX operating system, there are some unique considerations as the UNIX operating system is case sensitive. SAP Knowledge Acceleration uses mixed case in its file structure. This generally does not cause a problem with UNIX because all calls to our files are in the correct case. (e.g., a file named "Test" will always be called as "Test", never "test"). However, there is an Apache module called "mod_rewrite" that automatically transforms URLs to lower-case (or upper case, depending on the


7

configuration). Unfortunately, if your server is using this module, then calls to SAP Knowledge Acceleration files will now be called in lower-case, but since the file is mixed-case, it will generate an error (web error number 404.) Please note, this is a well known module in Apache and information on mod_rewrite can be found at: http://httpd.apache.org/docs/1.3/ Information on creating a htaccess file for Apache All deployment options use UTF-8 encoding. The Developer sets the encoding by using the HTML "encoding" META tag. By default, Apache on non-Windows operating systems does not honor UTF-8 META tags without the 3 byte order mark (BOM). If you encounter this problem, an .htaccess file can be created in the Player directory to allow Apache to correctly serve UTF-8 pages. To do so, create an .htaccess file that contains the following line: "AddDefaultCharset UTF-8". The httpd.conf must be configured to allow .htaccess override. http://apache-server.com/tutorials/ATusing-htaccess.html If "AllowOverride None" is set in the httpd.conf, then the .htaccess file is ignored. This needs to be set to allow the .htaccess file to override the httpd.conf for this particular directory. After doing this, restart the Apache service and then the IE cache *must* be cleared if the content was accessed before this change. (This is because file dates do not change; only the Apache is serving the files change. Therefore, IE will not realize it needs to get the file again unless the cache is cleared.) DEPLOYING KA TO A LOCAL AREA NETWORK (LAN)

Deploying to a local area network will require you to create a shortcut, map a drive or create a UNC address (link) of the location where you installed SAP Knowledge Acceleration prior to granting access to users. To deploy the SAP Knowledge Acceleration (KA) on a local area network:





Acceleration, website package, extract **.zip file, and click on the

index.htm file.

Grant access to users Assign access rights to network users as required (users only require READ access to the directory). Distribute the location (link) of the SAP Knowledge Acceleration to users.

DEPLOYING KA TO A STAND-ALONE COMPUTER

Deploying the SAP Knowledge Acceleration to a stand-alone computer is not recommended. To deploy the SAP Knowledge Acceleration (KA) on a stand-alone workstation:




http://httpd.apache.org/docs/1.3/

http://apache-server.com/tutorials/ATusing-htaccess.html


8


Acceleration, website package, extract the **.zip file, and click on the

index.htm file.

TECHNICAL REQUIREMENTS FOR VIEWING THE KA PACKAGE

The SAP Knowledge Acceleration (website or LMS package) can be accessed by a URL link in a browser. The following requirements are for viewing the SAP Knowledge Acceleration from a local workstation:

1.0 GHz processor or higher

512 MB RAM or higher

2 MB Video card with 16 million colors at 1024 x 768 resolution

Microsoft Windows® XP Professional SP3, Vista Business SP2, or Windows 7 (32-bit and 64-bit) Professional or Enterprise

Support for Federal Desktop Core Configuration (FDCC) Major version 1.2 (2009 Q4) of Microsoft Windows XP Professional SP2/SP3 or Vista Business SP1

Microsoft Internet Explorer® 7.0 or 8.0 or Mozilla Firefox® 3.0, or 3.5, or 3.6 to view HTML output

Microsoft Office® 2003 SP3, 2007 SP1, or 2010 to view Microsoft Office output

Adobe® Acrobat® Reader 9.0, 9.1, 9.2, or 9.3 to view PDF output

Adobe® Flash® Player 9.0, 10.0, or 10.1. Courses or simulations communicating with an LMS using the AICC communication standard. Flash is also required to view drag-and-drop pages in courses.

For optimum performance, viewing the SAP Knowledge Acceleration over a modem connection (56K) is not recommended. Pop-up Blocker and Trusted Sites When you access content from the public Internet or from a Web site in the Restricted Security zone, you will notice the following behaviour: The pop-up blocker prevents the main Table of Contents window from launching. When attempting to launch, an information box will appear below the Address Bar, stating a pop-up has been blocked. In addition, an Information Bar dialog box may appear. You may choose to Allow Pop-ups or put the Website with the KA content into a Trusted sites. Note: If you select Always Allow Pop-ups from This Site the site is automatically added to the allowed sites in the Pop-up Blocker Settings dialog box. You can access this dialog box from the Tools menu in Internet Explorer.

Open Internet Explorer 1. Click on the Tools menu 2. Click on the Internet Options command 3. Click on the Security tab

Add the site to the Trusted Sites list

4. Click the Trusted Sites icon 5. Click Sites 6. In the Add This Site to the Zone field, enter the URL for the website 7. Deselect Require server verification (https:) for all sites in this zone

option, if necessary 8. Click Add 9. Click OK


9

Running scripts and ActiveX controls on your computer:

When you encounter a Web page that is trying to run active content on your computer, you will receive a message prompting you to indicate whether you want to allow this.

To allow any Web site to run scripts and ActiveX controls on your computer:

In Internet Explorer, on the Tools menu, click Internet Options. On the Advanced tab, scroll down to the Security section of the list. Select the Allow active content to run in files on My Computer check box, and then click OK.


10

APPENDIX A

DEPLOYING KA CONTENT USING SAP PRODUCTIVITY PAK HELP LAUNCHPAD OR SAP PRODUCTIVITY COMPOSER HELP LAUNCHPAD

Understanding SAP Productivity Pak/Composer Help LaunchPad Note: The context-sensitive help (Help LaunchPad) is to be used only for SAP Knowledge Acceleration products developed for SAP systems. The SAP Productivity Pak or SAP Productivity Composer by ANCILE can provide “stay-on-top" context-sensitive help

for software applications. The recommended method for providing stay-on-top functionality uses an ActiveX control downloaded to the user workstation inside Microsoft Internet Explorer. An alternative method uses an application to launch the browser; this application must reside on a Windows-based server on the Intranet/LAN or on the users' Windows-based PCs. Unix-based workstations can call custom help, but cannot deploy the “stay-on-top” view of the documentation. The SAP Productivity Pak Help LaunchPad for SAP Productivity Composer by ANCILE and documentation can be found and downloaded from the SAP Service Marketplace (SMP). The SAP Productivity Pak Help LaunchPad installation includes .zip files containing a 2.4 MB library directory that contains a Microsoft Visual Basic (VB) application and all necessary VB dlls; an ActiveX control; and the files to be transported into SAP system. There are two methods for installing the SAP Productivity Pak Help LaunchPad into the SAP system are: ABAP Add-On using SAINT or Transport. The SAP Productivity Pak Help LaunchPad for SAP Productivity Composer by ANCILE can be installed in the SAP 4.6, 4.7, 5.0, and 6.0 (Enterprise) systems and the SAP APO and SAP CRM systems. The recommended method for providing stay-on-top functionality uses an ActiveX control downloaded to the user workstation inside Microsoft Internet Explorer. An alternative method uses an application to launch the browser; this application must reside on a Windows-based server on the Intranet/LAN or on the users' Windows-based PCs. Unix-based workstations can call custom help, but cannot deploy the “stay-on-top” view of the documentation. For more information about the SAP Productivity Pak Help LaunchPad, refer to the users guide for the SAP Productivity Pak Help LaunchPad.

Installing and Configuring Context–Sensitive Help The SAP Productivity Pak Help LaunchPad component is typically installed via the transport of a custom ABAP routine into the Development instance of SAP and then migrated to the Production instance. The custom ABAP routine is invoked directly from the standard SAP Help pull-down menu. This configuration requires a minor modification (single line entry) of the standard help menu and associated algorithm (standard SAP menu program MENU_SYST and function module HELP_START). All SAP Productivity Pak Help LaunchPad administration and user dialogs are delivered in U.S. English. Workstations supporting the SAP Productivity Pak Help LaunchPad installation must meet the specifications for author/administrator workstations plus the following requirements to facilitate implementation:

Appropriate developer access rights to the SAP system to create custom objects, modify SAP objects, etc.


11

Account on the SAP Online Service System (OSS) to register SAP objects. All SAP backend systems support custom help from the SAP GUI Help menu. The SAP Productivity Pak Help LaunchPad does not support SAP 4.5B Systems. SAP 4.5B backend systems do not support the following features: statistics, alerts, auto notifications, and auto upload. SAP 4.6, 4.7, ECC 5.0, and ECC 6.0 backend systems have no the SAP Productivity Pak Help LaunchPad feature restrictions. SAP Enterprise Portal SAP Productivity Composer provides context-sensitive help for SAP Enterprise Portal 6.0 and 7.0 iViews. This solution is implemented by administrator-level users of the Portal who are familiar with Enterprise Portal framework installation and Portal Content Administration. This solution has been tested in the following specifications:

SAP Enterprise Portal 6.0 SP17-20 and SAP Enterprise Portal 7.0 SP10-13 platforms

Internet Explorer 6.0 SP1, 7.0, or 8.0

SAP Supplier Relationship Management SAP Productivity Composer provides context-sensitive help for SAP Supplier Relationship Management (SRM) 4.0, 5.0, and 6.0. This solution is implemented by administrator-level users of SAP SRM who are familiar with modifying objects via the ABAP Workbench Object Navigator (transaction SE80). This context-sensitive help solution supports only Microsoft Internet Explorer web browsers. SAP CRM Interaction Center Web Client SAP Productivity Composer provides context-sensitive help for the SAP CRM 2007 or 7 IC Web Client. This context-sensitive help solution uses SAP transaction SR13 to direct CRM 2007 or 7 page-specific help requests to the SAP Productivity Composer website. Web Applications SAP Productivity Composer content can be linked to web-based applications using unique screen identifiers (IDs) in the application. DEPLOYING KA CONTENT USING SAP PRODUCTIVITY PAK/COMPOSER HELP LAUNCHPAD

Note: The context-sensitive help (Help LaunchPad) is to be used only for SAP Knowledge Acceleration products developed for SAP systems. Before you can deploy the Knowledge Accelerator as context-sensitive help in SAP system, three activities must occur:

SAP Productivity Pak Help LaunchPad must be installed on SAP system

SAP Productivity Pak Help LaunchPad transports must be transported into the SAP system. The SAP

Productivity Pak Help LaunchPad transports make use of SAP development namespaces.

After transport, the SAP Help Menu and HELP_START function module must be customized.

The Knowledge Acceleration source files have assigned SAP transaction code(s) that will be used to launch relevant content from the Help menu of the SAP system.


12

Configure the Custom Help The transaction RWD/ZF0 is used to configure the Custom Help using the SAP Productivity Pak Help LaunchPad. Your SAP Basis Administrator must already have completed installation and configuration of the SAP Productivity Pak Help LaunchPad as a prerequisite for the subsequent steps.

To launch the transaction, enter /n/RWD/ZF0 and press Enter .

Creating a Help Server When deploying the custom help (Knowledge Acceleration published context) to the SAP system, you can choose an existing Help Server or you can choose to create a new Help Server. To create a new Help Server, click Server Setup.


13

Enter a name for the new Help Server and click Create Server.

Fill in the required fields. Server Location: Location of the fastpaths folder. Example: http://elm.rwd.com/directory/fasthpaths/ Server Description: Text describing the help server Executable Location If you are using the Visual Basic application, enter the network or local location of the

Visual Basic application. Example://server/directory/directory/


14

Adding Help for Transactions There are two options for uploading custom help using the /RWD/ZF0 transaction: single upload or batch upload. Single upload Can you add single and multiple files (multiple transactions)? Yes. If a transaction code has only one associated help content, you may choose to upload it individually. 1) Published the Knowledge Acceleration content deploy to your server (the Server Location specified in the

Help Server configuration). 2) From the /RWD/ZFO transaction, click Transaction Setup

3) Enter the Transaction on the Work with Tcodes tab.

4) Click Execute


15

5) Specify the relative path to the content in the Fastpath Page field. Specify the Help Server in the Server field

and click Execute

Batch upload using Quick Launch pages Quick launch pages are created by SAP Productivity Composer by ANCILE during website publishing and are used in conjunction with the SAP Productivity Pak Help LaunchPad to provide context-sensitive help directly from SAP system. The quick launch pages are summarized in a text file (fp_upload.txt), which is uploaded into your SAP system. Quick launch pages are intermediate web pages listing content files with a common property, typically the transaction code. If only one content file contains a unique property, then the quick launch page is an HTML redirect to the content. If multiple content files contain a common property, SAP Productivity Composer by ANCILE builds an intermediate web page listing all content with this property. The Quick launch pages are uploaded using the batch upload with the fp_upload.txt file. 1. From the /RWD/ZF0 start page, click Transaction Setup 2. Click Batch Upload/Download Transactions

3. Select Upload CSH Transactions with a file and leave the default settings. Click Execute

4. Browse to the location of the fp_upload.txt file and click Open.


16

The batch upload will now complete. ACCESSING KA FROM HELP MENU OF THE SAP SYSTEM

To access Knowledge Acceleration from the help menu of the SAP system: 1. Start the transaction using the menu path or transaction code. 2. Select HELP > CUSTOM HELP to display the context-sensitive help in a browser window on top of the SAP

application. USING KA WITH SAP PRODUCTIVITY PAK (SPP)

There are two parts to the SAP Productivity Pak by ANCILE:

Editor (Client): used to record, create, and edit content.

Server: used to configure and manage the document library, website, glossary, and workflow

functionality. This server interface is available via the Internet Explorer or Mozilla Firefox web

browsers.


17

The server workspace provides access to several functions, including project and user account creation, workflow setup, glossary and publishing maintenance, reporting, and website setup, configuration, and customization. The following functionality is available via the server workspace:

Create favorites, subscriptions, and „tell others‟ notices

Participate in discussions

Create and maintain user accounts

Manage role and group assignments

Create and maintain projects, document libraries, and websites

Create and maintain the glossary

Create and maintain publishing settings

Create workflow routings

Generate reports


18

Q: How can I access SAP Productivity Pak by ANCILE to check in content? A: You will need to have Client installed. The server administrator will provide you with required information to

connect the Client to the server. From your Client, click Tools > Options and then General Settings under RWD uPerform Server to establish connection to the server. Select “Use RWD uPerform Server” and fill out Username and Password fields. Test Connection and if you get “connection successful” message, click OK.

Note: You will need to ensure that the KA template is uploaded to the server before you can upload other KA source files. This step is required to be able to view any KA content on RWD Server (SPP).


19

Q: What KA content can be uploaded to SPP? A: Provided you have installed Client and correctly connected to the server, you can upload (Check in) the KA

templates, simulations, and courses. Once content is uploaded, you will be able to leverage the RWD uPerform check in/checkout, versioning, workflow, and collaboration functionality. If you also have end user rights, you can access content via a standard web browser, provide feedback to authors, and collaborate with other users to share knowledge.

Q: What are my options for deploying KA content to the SPP server? A: There are 3 options:

1. Import source files and assign them to the website (only simulations and courses) 2. Add managed documents (single files) 3. Add Web document (web link) (just point to web server where you have KA deployed);

Example of web link: http://www.webserver.com

Note: You might ask administrator to add KA content on the web server (MS IIS) if you want to have all content on the same server. Q: What is the recommended best practice for deploying KA content to SPP? A: Assuming you want to keep all of the KA content together, it is recommended that you deploy the KA website

package (from SAP Service Market Place) to any web server and simply add the URL to the SPP server. Note: All KA website packages that you download from SAP Service Market Place are published using SPC.

Q: Could I be able to republish the original KA website that I have downloaded from SMP? A: You need to have SPC in order to republish KA website. However, if you pull in all content source files into

SPP, you can re-architect a new website from within SPP. Q: How do I upload (Check-in) individual KA files to the server? A: Click File > Check in. You can import (Check-in) single (Check in Single File) or multiple files (Check in

Multiple Files).

http://www.webserver.com/


20

Q: If I import the KA content individually, can I have additional simulations or courses from different courses assigned to KA?

A: Yes, you can assign any course or simulation that resides on the RWD Server to your KA website. However,

you will need to re-build that KA website. Q: How can I organize content for a new website using server? A: Upon import, all files are organized in alphabetical order by default. You can create folders and subfolders or

you can name your files with numbers. For example, if you want to build a website on the RWD server, you can organize the modules in lessons. Be aware that content will be organized in folders, but in the folders they are sorted alphabetically.

So you may have a structure like:

Course Lesson 1 <module name> Simulations S1: Working with S2: Changing a S3: Assessment Lesson 2 <module name> Simulations … Note: That the simulation names will need to be pre-appended to sort correctly into the original KA order. This would need to be done from Client choosing File > Properties and then adding a file name (ex: S1: <sim name>).


21

Q: Can I publish from server to an LMS? A: Yes, if your LMS is PENS compliant. If it is not PENS compliant, you can publish to LMS package, deploy it to

the LMS, and then put the web link in the SPP server. Q: How do I create a new website on the SPP server? A: You need to go to the website folder (already created as part of your project) and then create folders or

subfolders for your website content. You need to navigate to your document inside Document Library and then click Assign Website Context. After, you will need to publish your documents.

Q: Can my KA users have single sign on? A: Only in SPP. SPC does not offer access control with a named user account. Q: Can I import and export Glossary and translation source files into SPP server for each KA? A: Yes, this can be done. You can export each glossary from SPC to a tabs delimited text file (standard

functionality in SPC since version 3.1). Then you can import the glossary into the SPP server and assign a specific glossary to a specific context (project or folder).

©2011 SAP AG. All rights reserved.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign,

SAP BusinessObjects Explorer, StreamWork, and other SAP products

and services mentioned herein as well as their respective logos are

trademarks or registered trademarks of SAP AG in Germany and

other countries.

Business Objects and the Business Objects logo, BusinessObjects,

Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and

other Business Objects products and services mentioned herein as

well as their respective logos are trademarks or registered trademarks

of Business Objects Software Ltd. Business Objects is an SAP

company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL

Anywhere, and other Sybase products and services mentioned herein

as well as their respective logos are trademarks or registered

trademarks of Sybase, Inc. Sybase is an SAP company.

All other product and service names mentioned are the trademarks

of their respective companies. Data contained in this document serves

informational purposes only. National product specifications may vary.

These materials are subject to change without notice. These materials

are provided by SAP AG and its affiliated companies (“SAP Group”)

for informational purposes only, without representation or warranty of

any kind, and SAP Group shall not be liable for errors or omissions

with respect to the materials. The only warranties for SAP Group

products and services are those that are set forth in the express

warranty statements accompanying such products and services, if

any. Nothing herein should be construed as constituting an additional

warranty.

www.sap.com

sap knowledge acceleration - install_deploy_4_3

Documents