sap netweaver business process · pdf filesap netweaver business process management ahmet...

SAP Netweaver Business Process Management

Ahmet Engin TekinSolution Manager

Agenda

Key trends and issues

SAP solution overview

Why SAP? Top reasons

SAP Customers

http://www.sap.com/index.epx

© 2011 SAP AG. All rights reserved. 4This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is

provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Today’s Dynamic Business EnvironmentsDemand a New Approach to Managing Business Processes

…requiring processes that can

easily be adapted

…requiring processes to span

across organizational and

geographical boundaries

…requiring tools that foster the

collaboration between LOB who

defines processes and IT who

implements processes

Business changes

more rapidly

Businesses forming

global networks

Closer Business and

IT alignment is imperative

Speed of change!Business & IT alignment!Global Networks!



CIO’s Prio 1: Business Process Improvement According to 2010 Gartner Survey among 1,600 CIOs worldwide

# Business Priorities

1 Business process improvement

2 Reducing enterprise costs

3 Increasing the use of information/analytics

4 Improving enterprise workforce effectiveness

5 Attracting and retaining new customers

6 Managing change initiatives

7 Creating new products or services (innovation)

8 Targeting customers and markets more effectively

9 Consolidating business operations

10 Expanding current customer relationships

Source: Source: Gartner EXP (January 2010)

Agenda




SAP Customers




Examples

People-centric processes

Paper and approval-intensive processes

Processes spanning across multiple systems

Processes interacting with external parties

SAP Business Suite and SAP NetWeaver BPMLeverage Industry Best Practices And Define Your Own

SAP NetWeaver BPM(delivered with SAP NetWeaver CE)

SAP NetWeaver

3rd party

SOA-enabled

SAP Business Suite

Enhancement

Packages

Leverage best practices

with service-enabled SAP

Business Suite

Create own practices

with SAP NetWeaver BPM

Examples

Payroll processing

Year-end closing

Purchase order creation

Warehouse management



Business-friendly process modeling perspective A first step towards collaborative process design

Business-friendly process modeling perspective “Developer” perspective

Two perspectives (one for business users and one for developers) based on one single process model

Seamless hand-over from process sketching to development perspective (incl. build control)

Rapid prototyping (build & deploy of incomplete model) with default tasks and mock services

Modelling Execution



Auto-generation of user interfacesMaking it much easier and faster to generate new UIs

Auto-generation of user interfaces (UI) out of the

process context (data objects) …

…for Visual Composer and

Web Dynpro Java



Enhanced user interface support in BPM

WebDynpro for Java Visual Composer SAP Interactive Forms by Adobe

SAP NetWeaver BPM is able to leverage additional UI

technology (Visual Composer)

Extend the reach of the composite process to offline

users via native integration of SAP Interactive Forms

by Adobe



Intermediate message event in an asynchronous scenario

Connectivity to SAP‟s local

event infrastructure for

asynchronous

communication in a

business process context

Correlation condition based

on defined process context

(data objects), business

rules and functions

Support of intermediate message events

Allowing process execution in asynchronous scenarios



Supporting embedded sub-processesFor better reusability and readability of overall process model

Allowing better reusability of embedded and

referenced sub-processes (graphic: expanded)Allowing better readability of the overall

process model (graphic: collapsed)



Process Reporting for composite business processes via

Explicit reporting activities as part of the process model

Rapid dashboard development via Visual Composer

SAP NetWeaver BW integration

Reporting activities embedded in business process contextPre-delivered data extractors for

SAP NetWeaver BW

Enhanced process reporting capabilities

Providing analytical information for process participants and analysts



Process analysis

Process analysis for

composite business processes

via:

Explicit reporting activities as part of

the process model

Out-of-box Datasources for process

generic data reporting and analysis

Rapid dashboard development via

Visual Composer

Out-of the box process

dashboards

Reporting activities embedded in business process context

Dashboards for Insight into process executionFlexible defining reporting data through Reporting

Activity

KPI based process

dashboards



Netweaver BPM - DEMO

Design Time Run Time



SAP NetWeaver Business Rules ManagementEasily manage and modify business rules with SAP NetWeaver BRM

SAP Solution

Embedded rules in processes to

drive process agility

Manage business rules centrally

Avoid duplication of rules by

leveraging re-usable services

Empower business users without

coding skills to control rules

SAP NetWeaver Business

Rules Management



1) Rule representation formatsAllow rules developers to use the most applicable rule artifact

“If Then” Rules Decision Tables Rule Flows

Model rules visually as a flow

chart

Conveniently drag “rule flow

elements” from the project

explorer and simply “drag” them

to the flow editor.

Model rules in familiar

spreadsheet like structure

Integration with Microsoft Office

Excel (see next slide)

“If” conditions are satisfied “then”

fire action

Use simple English like statements

joined with and/or



2) Integration with Microsoft ExcelMaintain rules with the familiar application Microsoft Office Excel

Bi-directional import/export of Microsoft Office Excel

spreadsheets to decision tables in SAP NetWeaver BRM

Author, edit and analyze rules

with Microsoft Office Excel

Improve user productivity by allowing them to use a familiar tool

Allow users to maintain business rules offline



3) Rule priorities & rule activation periodsMaking it easier to adhere to real-life policies and regulations

Set rule priorities to resolve conflicts Specify rule activation periods/ dates

Rule priorities help to resolve conflict between

two satisfied if-then rules by suppressing

execution of the lower priority rule

Define the period when a rule shall be activated e.g.

For or certain timeframe (e.g. Christmas or

promotion time)

At a specific date (e.g. enforcement of new

regulation, or new pricing policy)



4) Rule testing and verificationImprove quality and implementation confidence of rules

Code-free, automated, bulk rule testing Verify rules to ensure correctness of rule

Enable broader test coverage at lower cost

Test rules, e.g. to measure the impact of a new or

changed business rule

Check syntactic properties of rules and decision

tables

Identify overlapping conditions or missing ranges

in decision tables



5) Rule deploymentMaking it faster and easier to generate rules as web services

Call web service navigator from

Rules Composer Wizard-driven support to deploy rulesets as web services

Generate rules as web services so that they can be consumed by

business applications based on the principles of a SOA.



6) Access control Manage permissions - who is allowed to create, delete & change rules

Access rights are managed

with the SAP NetWeaver

Administrator

Each rule can be given a

different access permission

Manage access permissions



7) Rule versioningActivate rule version “on the fly” to quickly react to changing needs

Disclaimer: This slide contains only intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business,

product strategy, and/or development.

Manage versioning of rules

View version history of rules

projects

Compare different versions

of rules (e.g. see modified,

added and deleted if-then

rules and decision tables)

Set any rules version as

active version



8) Business user empowermentAllow business users to take control of rules via a Web-based interface

Web-based, easy-to-use business user interface

to manage business rules

Allow non-technical users to …

…change rules at runtime

…view version history

…compare versions

…generate reports

…find usage of rule artifacts

…validate consistency of rules

…active/deactivate rules

Disclaimer: This slide contains only intended strategies, developments, and functionalities of the SAP® product and is not intended to be binding upon SAP to any particular course of business,

product strategy, and/or development.

Roadmap & Outlook




SAP BPM and GravityCollaborative BPM



Collaborative BPM



Easily Extend SAP’s Core Processes

Business Process Library



Business Activity Monitoring for BPM

Real-time Event Monitoring



BPM Public API’s

Leverage Public APIs to build your custom UI and Logic

Agenda




SAP Customers




SAP Offers a Holistic BPM Approach

Increase Flexibility, Speed and Quality of Processes

Effectively create your own practices easily enabled by IT

by reusing service-enabled processes of the SAP Business Suite when

composing new processes (no reinvention!)

by leveraging BPMN-based models (no details lost in translation!)

Foster collaboration between LOB and IT

Manage and govern your own business practices

by leveraging SAP’s integrated technology portfolio

Leverage analytics to support decisions & optimize processes

by leveraging SAP’s powerful business intelligence tools

Enforce ever changing business policies in processes

by leveraging SAP NetWeaver BRM (no coding required to change rules!)

Agenda




SAP Customers




Adoption and References



Implemented scenario: Determine the demand

for promotion material (point of purchase material,

incentives, etc), ~40 people involved in process

execution

Goal: Optimize marketing budget allocation for

promotion materials

Solution: Planning of promotion material and

ordering within one tool

Benefits of new solution:

Increased transparency for all process participants

enables faster and better planning

Streamlined process through automation of process

steps

Less need for end-user trainings due to intuitive,

user-friendly interface

End-to-end process integration

Demand determination for promotion material First live process implemented by CCE AG with SAP NetWeaver BPM

“The new solution based on SAP

NetWeaver BPM is a customized

workflow solution, that offers seamless

integration of marketing, sales and

procurement processes.

This tool enables us to optimize

demand planning in a challenging

environment.“

Mirja Jaschke

Marketing Manager

and Project Lead

Joon-Mo Lee

Senior Procurement

Manager



Business Process Management Use Cases

20+ Examples of Own Practices Available in the SAP Community Network

click here

to access

the Wiki

http://wiki.sdn.sap.com/wiki/display/BPX/Business+Process+Management+Use+Cases



Questions ?

Ahmet Engin Tekin

[email protected]

mailto:[email protected]

sap netweaver business process · pdf filesap netweaver business process management ahmet...

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