sap research – enabling the real-time enterprise · enabling the real-time enterprise ... srm crm...

23
SAP Research – Enabling the Real-time Enterprise Dr. Uwe Kubach Director SRG Dresden SAP Research, SAP AG

Upload: truongthu

Post on 28-Jun-2018

238 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

SAP Research –Enabling the Real-time EnterpriseDr. Uwe KubachDirector SRG Dresden

SAP Research, SAP AG

Page 2: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 2

Agenda

Research Positioning & Focus Areas

The Real-time Enterprise

Research Projects

Page 3: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 3

SAP Research: Make Innovation Happen

Challenging transitionsDifferent targets and culturesDifferent skills

Corporate Research Organizations can act as mediator

BasicResearch

AppliedResearch

Product Development

Go toMarket

Page 4: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 4

Objectives of SAP Research

Set Research StrategyAnticipate IT trendsDefine focus areasBuild strategic research partnerships

Perform Research ProjectsDevelop new technology conceptsApply them in real-life environmentsEvaluate business value

TransferKnow-how and prototypes to product groupsSupport partners to develop complementary offeringsSupport exploitation

Page 5: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 5

Research Focus Areas

Enterprise Services & Semantics Software Engineering & Architecture

Page 6: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 6

Agenda

Research Positioning & Focus Areas

The Real-time Enterprise

Sample Projects

Page 7: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 7

Media Breaks

CRM PLMSRM

Real-time Enterprise

PhysicalWorld

SCM CRMPLMERPLeg-acy

InformationA2A

People

B2B

roles

Devices

roles

SmartItems

Sensor Network

EmbeddedSystemRFID

MobileSensors

Page 8: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 8

Smart Items

DefinitionReal world object Local dataCommunicationOptional: Microprocessor & sensors

OpportunitiesSeamless integrationReal-time informationIncreased data accuracy

Page 9: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 9

Achievebusiness benefitsin digestible steps

How Customers Want to Go Forward

ENTERPRISE SERVICESARCHITECTURE

Open standards,choices, and options

An evolutionary path into the world of

next business solutions

Leverage what they have into flexible

low TCO solutions

Page 10: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 10

ENTERPRISE SERVICES ARCHITECTURE

Enterprise Services Architecture

Lower TCODeployment options through configurationCommon operational services“Always On” platform

Adaptability

Model driven

Configurable

Extensible

Services composition

Process innovation

OpennessOpen Web service standardsOpen integration platformInteroperability

Productivity

People productivity

Embedded analytics

Process efficiency

Process flexibility

HELPINGDIFFERENTIATE

DRIVINGPRODUCTIVITY

SAP NetWeaver

Business Objects, Components, and Engines

Composite Applications

Page 11: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 11

Smart Items – Vision

A holistic service-oriented architecture for the seamless

integration of real world data and events into enterprise

software that efficiently exploits the capabilities of current,

emerging and future ubiquitous computing technologies

like embedded systems and wireless sensor networks.

Page 12: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 12

Collaborative Smart Items

EmbeddedSystems

CollaborativeSmart Items

Auto-IDWirelessSensor

Networks

Communication

HW

Cap

abili

ties Client-Sever Peer-to-Peer

Businesslogic

Basic algorithms

Key Innovations:Business logic on-the-item Autonomous decisions and actionsPeer-to-peer communicationDownstream communicationNew Business Processes

Page 13: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 13

SERVICE DEPLOYMENTSMART ITEMS

MODEL-DRIVEN APPLICATIONDEVELOPMENT

Application Model

Smart Items – Ubiquitous / Embedded Enterprise Services

“Ubiquitous” NetWeaverEnterpriseServices

Repository

System Model

System Monitor

Development Tools

Service Orchestrator

Deployment Description

RFID EmbeddedPlatform

SensorNetwork

EmergingTechnology

System MonitorReal-time system status

Service OrchestratorService to system mappingDynamic relocation

Service DeploymentDisseminateStart / Stop / SuspendRelocate

Page 14: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 14

Agenda

Research Positioning & Focus Areas

The Real-time Enterprise

Sample Projects

Page 15: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 15

Basic / Applied Research – EU Project CoBIs

EmbeddedSystems

Collaborative Smart Items

Auto-IDWirelessSensor

Networks

Communication

HW

Cap

abili

ties

Client-Sever

Peer-to-Peer

Businesslogic

Basic algorithms

VisionSmart Items with embedded business logic extending business processes to the point of action

ObjectivesHolistic service-oriented architecture covering all layers from application to hardware → “Ubiquitous ESA”Framework for collaboration and collective functionality

PartnersIndustry: SAP, BP, InfineonAcademia: University of Karlsruhe, Twente, LancasterSME: Ambient Systems

Page 16: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 16

Basic / Applied Research – EU Project CoBIs

1 Self-detection exceeded volume limit2 Confirmation of safe storage environment3 Prohibited storage combinations

Source: Ken Douglas, BP

Page 17: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 17

Basic / Applied Research – EU Project PROMISE

EmbeddedSystems

CollaborativeSmart Items

Auto-IDWirelessSensor

Networks

Communication

HW

Cap

abili

ties Client-Sever Peer-to-Peer

Businesslogic

Basic algorithms

Vision & ObjectiveClose the product lifecycle information loops from a product‘s delivery, MOL, and EOL back to the designers and producersKey technology: Product Embedded Information Devices (for example based on RFID)

PartnersIndustry: SAP, Bombardier, Caterpillar, Iveco, Intracom …Academia: EPFL, Cambridge University, HUT, …SMEs

Page 18: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 18

Bombardier: BOL of locomotives

Make field data available to designers and production

GoalImprove design of components / productEnhance performance, reliability, and security

BombardierEmbedded systems and sensorsCollect field data during service and maintenance

Page 19: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 19

Iveco: MOL of heavy trucks

GoalMonitor condition and obtain degradation profile of some selected critical components

Predictions of failures

Suggestions for a customised (vehicle by vehicle) maintenance plan

IvecoPredictive maintenance of trucks

Improve knowledge about customer habits and the mission profile of the vehicle

Page 20: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 20

Caterpillar: EOL of heavy load vehicles

CaterpillarRemanufacturing and deconstruction of heavy-load construction machinesNeed detailed part informationToday life cycle of components cannot betracked

GoalImplement technology to trackinformation of parts in a Caterpillar productIdentify non-recyclable partsMake decision on reuse / recycling / disposal based on economic needs

Page 21: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 21

Applied Research – Proof of Concept: Aware Goods

HardwareMobile Sensors

Temperature (frozen goods)Acceleration (fragile goods)

Local storageIntermittent connection to backend system

Aware Goods ProjectInfineon and ShipleyTemperature surveillance during transport

Page 22: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 22

Applied Research / Product Dev. – FraPort

Page 23: SAP Research – Enabling the Real-time Enterprise · Enabling the Real-time Enterprise ... SRM CRM PLM Real-time Enterprise Physical ... SAP Research – Enabling the Real-time Enterprise

© SAP AG 2005, Real-time Enterprise / Dr. Uwe Kubach / 23

Q&A