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Holger Schweinfurth, Industry Business Unit Utilities, SAP
SAP Roadmap for the Digital Utility
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 2Public
Disclaimers
DISCLAIMER
This presentation outlines our general product direction and
should not be relied upon in making a purchase decision. This
presentation is not subject to your license agreement or any
other agreement with SAP. SAP has no obligation to pursue any
course of business outlined in this presentation or to develop
or release any functionality mentioned in this presentation. This
presentation and SAP’s strategy and possible future
developments are subject to change and may be changed by
SAP at any time for any reason without notice. This document is
provided without a warranty of any kind, either express or
implied, including, but not limited to, the implied warranties of
merchantability, fitness for a particular purpose, or non-
infringement. SAP assumes no responsibility for errors or
omissions in this document, except if such damages were
caused by SAP intentionally or grossly negligent.
SAFE HARBOR STATEMENT
This document is intended to outline future product
direction, and is not a commitment by SAP to deliver any
given code or functionality. Any statements contained in this
document that are not historical facts are forward-looking
statements. SAP undertakes no obligation to publicly update
or revise any forward-looking statements. All forward-looking
statements are subject to various risks and uncertainties that
could cause actual results to differ materially from
expectations. The timing or release of any product described
in this document remains at the sole discretion of SAP. This
document is for informational purposes and may not be
incorporated into a contract. Readers are cautioned not to
place undue reliance on these forward-looking statements,
and they should not be relied upon in making purchasing
decisions.
Re-Imagine the Power Utilities Value Chain: 2050
New
Products &
Services
RetailMeter Point
Operations
Power
Distribution
Service
Market
Coordination
Power
Transmission
Services
Sourcing
& Trading
Storage &
Flexibility
Services
(Decentralized)
Generation
Business models
Business processes
Work
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 4Public
What we have learned from our customers around the world
• The paradigm-shifting effect of renewable energy and the ongoing digitization of typical business processes
force the re-definition of the classical Utilities business model on a global scale
• Most Utilities in deregulated markets are questing for their business model of the future
• Increased competition and shrinking margins in the core energy business mandate a much faster market
introduction of new products (energy and non-commodity)
• Regulatory requirements influence and re-image some energy markets massively (e.g. Germany:
Introduction of Metering Service Provider, Australia: „Power of Choice“ program)
• Utilities require more flexible and agile solutions to implement innovations quickly and cost-efficiently
• Many Utilities moved to a cloud-first strategy and require a step wise and modular approach into the new
agile cloud world
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 5Public
The „Two-Speed IT“ combines functional stability with fast digital
innovation
C O R E P R O C E S S E S
Multiservice
Products
Realtime
Marketing
Energy
AnalysiseC
om
merc
ePredictive
Customer
Service
Product
Innovation
Predictive
Maintenance
Virtual
Power PlantsBlockchain Regulatory Changes
Project
Planned
Available
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason withoutnotice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability,fitness for a particular purpose, or non-infringement
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 6Public
SAP‘s Innovation Focus for the Digital UtilitiesSustainable modernization of core processes and fast innovation thru modular, integrated
applications
SAP S/4HANA
SAP
HybrisIoT
SAP Hybris SAP Hybris Cloud for
Customer Industry Add-on
SAP Multichannel
Foundation
SAP for Utilities Integration
SAP Hybris Marketing
SAP for Utilities Integration
SAP Hybris Commerce
(Utilities Commerce
Accelerator)
SAP Cloud for Energy SAP Energy Analysis
Meter Data Management
Asset Health Platform
OT Partner Apps
SAP S/4HANA
Utilities
SAP for Utilities Integration
with SAP S4/HANA
New User Interface (SAP Fiori)
Process Simplifications
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 7Public
SAP S/4HANA Roadmap for UtilitiesOn Premise Edition
Q1/2016
SAP ERP EhP 8
Continuous Innovation
for SAP HANA
and
Any DB
Maintenance and continuous
innovation committed until 2025
November 2015
SAP S/4
Enterprise
Management
SAP SAP for
Utilities Enablement
Q2/2016
SAP S/4HANA 1511 FPS02*
Analytical Content 1
(CDS views) for
device management,
billing and invoicing
Q2/2015
SAP S/4HANA
Finance
1503
Future
Releases
Further Fiori Apps
Back Office Work
Center
…
SAP Business Suite
Q4/2016
SAP S/4HANA
1610
Integration SAP MCF
Analytical Content 2
Q1/2017
SAP S/4HANA
1610
FPS01 First Utilities Fiori-
Applications
Q3/2013
Complete
SAP Business
Suite
for SAP HANA
and Any DB
Q3/2014
SAP Simple
Finance 1.0
exclusively on
SAP HANA
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 8Public
SAP Hybris Cloud
for Customer(1605, 1608, 1611)
B2C processes for
Call Center Operations
Customer
Connection
(SAP for Utilities
& SAP CRM) SAP S/4HANA
18xx further IS-U
simplifications
and next Fiori
waves
2016 Q1/2017 Q2/2017 Q3/2017 Q4/2017 2018
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP Hybris Cloud
for CustomerCall Center Operations
(further versions)
EDM/Smart Meter
enhancements (EhP 8)
PdMS On-Premise
Edition 1 and Edition 2
PdMS for Utilities V1
Geographical Enablement
Framework (GEF) V1 & V2
incl. EAM application adoption
Multichannel Foundation on
SAP S/4HANA and SP09
SAP S/4HANA 1511 FPS2
analytical content
Hybris Commerce Accelerator
SAP S/4HANA
1610
FPS02 Ux
simplification by
Fiori
Scale out option
for large systems
….
SAP IoT Platform:
further use cases
SAP & Partner
S/4HANA 17xx
Ux simplification
by Fiori and
analytical content
PdMS for Utilities V2
SAP Hybris Cloud
for CustomerCall Center Operations
C4C on SAP S/4HANA
SAP Hybris Cloud for
Customer and yaasfurther use cases
Sales and
Service add-on
in SAP S/4HANA
(tbd)
PdMS for
Utilities V4
SAP S/4HANA
1610 FPS01 Ux
simplification
by Fiori
PdMS for
Utilities V3SAP Hybris
Marketing:
Realtime, contextual
customer
engagement (tbd)
Energy Analysis
based on SAP Cloud
for Energy ….
SAP
S/4HANA
17xx FPS02
Utilities Commerce
Accelerator
SAP S/4HANA 1610
analytical content
SAP‘s Roadmap for Utilities
SAP Cloud for Energy
on SAP IoT Platform
Geographical
Enablement
Framework V3
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 9Public
SAP S/4HANA recent* innovation highlights for utilities
Energy supply chain optimization
Incident management*
Project services, project team – SAP S/4HANA Cloud*
SAP Fiori apps for project team members*
SAP Fiori apps for inventory management
SAP Transportation Management operating side by side with SAP S/4HANA Enterprise Management
Real-time inventory management through the redesigned data model in SAP S/4HANA Cloud
Operational efficiency for plants and grids
SAP HANA Asset Analytics rapid-deployment solution*
Incident management
Health and safety management
Maintenance execution as part of SAP S/4HANA Enterprise Management
Intelligent grid
SAP S/4HANA Utilities for analytics*
SAP S/4HANA Utilities for analytics, part 2*
SAP S/4HANA Utilities enablement
SAP Fiori apps for maintenance operations for maintenance worker/planner
SAP Fiori apps for inventory management in SAP S/4HANA Cloud
Customer experience
Multichannel enablement for SAP S/4HANA: Self-services for end customers*
SAP S/4HANA Utilities enablement
Enhancements to SAP Fiori apps for internal sales representatives in SAP S/4HANA Cloud
SAP Fiori apps for accounts receivable managers (FI-CA)
View all SAP S/4HANA innovations for utilities in SAP Innovation Discovery*Feature highlights for SAP S/4HANA 1610. See Feature Scope Description of SAP S/4HANA 1610 for full scope.
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 10Public
SAP S/4HANA planned and future innovations for utilities
Energy supply chain optimization
SAP Fiori apps for inventory managers and warehouse clerks
Real-time analytics for SAP Transportation Management
Operational efficiency for plants and grids
Predictive Analysis for SAP Predictive Maintenance and Service solution, cloud edition
Dashboards for SAP Predictive Maintenance and Service, cloud edition
Resource staffing and scheduling with optimizer, option for SAP S/4HANA
Intelligent grid
SAP Energy Analysis
Enablement of SAP S/4HANA Utilities for large systems
SAP Fiori app for utilities meter reading and billing
SAP Fiori app for utilities meter reading and billing, part 2
SAP Fiori app for utilities meter reading and billing, part 3
Customer experience
Campaign management
SAP S/4HANA Utilities, UIS substitute
Enablement of SAP S/4HANA Utilities for large systems
SAP Fiori app for utilities meter reading and billing
SAP Fiori app for utilities meter reading and billing, part 2
SAP Fiori app for utilities meter reading and billing, part 3
Energy supply chain optimization
Use of predictive and real-time analytics to improve safety and risk management
Leveraging air and wastewater emissions process capabilities
Support for workers everywhere on any device
Operational efficiency for plants and grids
Cloud-based applications for transactional and collaborative scenarios
Proactive maintenance strategy planning
Use of predictive and real-time analytics to improve safety and risk management
Intelligent grid
SAP Fiori apps (such as those for grid usage experts)
Further analytical content, e.g. sales statistic and unbilled revenue
Support for integration scenarios with cloud solutions from SAP for energy companies (based on SAP HANA Cloud Platform)
Customer experience
Sales & Service add-on in S/4HANA
SAP Fiori apps (including apps for customer engagement)
Support for integration scenarios with cloud solutions from SAP for energy companies (based on SAP HANA Cloud Platform)
Integration of C4C to IS-U (S/4H), focus on call center processes
Future DirectionPlanned Innovations - S/4H 1610 Feature Pack
View most SAP S/4HANA innovations for utilities in SAP Innovation Discovery
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 11Public
First wave of prioritized Utilities Fiori User Roles
Utility
Company
= high priority
Billing SpecialistOrganizes and supervises billing, invoicing
and bill print/ delivery processes; provides
accurate and complete bills for the end
customers
Accounts Payable/Receivable
Accountant (FI-CA)Deals with payment and credit clarification
of B2B and B2C customers and works off
complex customer requests according
account clarification
Customer Engagement
Responsible (C4C / CRM OP)
Single point of contact for customer;
performs sales activities on behalf of Supply
Expert; notifies market about changes in
customer master data
Engagement Back Office Agent
Supports Customer Engagement
Responsible in e.g. business and technical
master data changes
Back Office Agent
for Device InstallationResponsible for device installation, removal,
replacement and modification processes
Customer (MCF)is contacted by utility or contacts the utility;
is actively involved (carrying out processes)
in whole sales scenario or via self services
Grid Usage ExpertProvides grid access through point of
delivery; allows and bills grid usage for
energy consumption and production
Meter Data SpecialistOrganizes and supervises the acquisition of measurement
data (register readings, time series); provides accurate
and complete measurement data
Demo
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 12Public
1 click
1 click
back back
back
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Apps for Accounts Payable/Receivable Manager (FI-CA)
Available with
S/4H 1511 onPremise
Available with
S/4H 1610 onPremise
Planned
Incl. planned
Innovations
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 29Public
Standardized Back-office IntegrationSAP Multichannel Foundation for S/4HANA available in Q4/2016
Responsive Web Application
iOS/Android native mobile app Desktop Web Application
Enhancement ToolsSAP Gateway Service Builder,
enhancement spots, configuration,
OData services tailored to 55+ typical
business process steps of a utility company
Simple and attractive UIs showing how to consume OData services
Minimum release:
IS-U 6.04 (EhP4)
CRM 7.0 (EhP0)
Deployable withoutupgrade as add-on to IS-U and/or CRM
Demo
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 31Public
SAP‘s Digital Strategy for EnergyCloud for Energy is an important cornerstone for completing our S/4HANA solution for Energy
Customer experience
Omnichannels
Cloud for Energy
S/4 HANA
Suite
IS-U
Consumers
Smart Homes
Micro Generation
Electric Vehicles
ChargingInfrastructure Smart Meters
Large Power Plants
Smart GridLarge Energy Storage
Customer View (IT)
• Contracts
• Interests
• Activity in Social Media
• Revenue / Profitability
• Installed Assets
• …
Asset View (OT)
• Energy Flow (Time Series)
• Sensor Data
• Likelihood of Failure
• …
The new Energy World… …requires integrated views
on IT and OT data…
…which are provided by S/4HANA with CEC and Cloud for Energy
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 32Public
Vision for Cloud for Energy Platform
Business
SAP Business Suite SAP S/4HANA
3rd Party Enterprise Systems
Any Data Source
Pro
cess I
nte
gra
tion
Assets
Meters
Devices
Head-End-Systems
Sensors
Etc.
Machin
e I
nte
gra
tion
SAP HANA Cloud Platform
for the Internet of Things (Cloud for Energy)
SAP HANA
Data Storage & Processing
In-Memory Engines
Meter / DeviceConnectors
SAP HANACloud
Connector
SAP HANA Cloud Platform
IoT Solutions
SAP Solutions
CustomerApps
PartnerApps
Energy Analysis
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 33Public
Vision for Cloud for Energy Platform
Business
SAP Business Suite SAP S/4HANA
3rd Party Enterprise Systems
Any Data Source
Pro
cess I
nte
gra
tion
Assets
Meters
Devices
Head-End-Systems
Sensors
Etc.
Machin
e I
nte
gra
tion
SAP HANA Cloud Platform
for the Internet of Things (Cloud for Energy)
SAP HANA
Data Storage & Processing
In-Memory Engines
Meter / DeviceConnectors
SAP HANACloud
Connector
SAP HANA Cloud Platform
IoT Solutions
SAP Solutions
CustomerApps
PartnerApps
Energy Analysis
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 34Public
Aggregation
• Instantly aggregate and analyze customers’ energy
Consumption Pattern Determination
• Categorize customers that share consumption behavior
Peak Load Determination
• Display peak demands, peak time periods, peak customers, etc
Comparison/Benchmarking
• Compare customer consumption with benchmarking, patterns, etc.
Forecasting
• Forecast consumption trends, peak demands, peak time periods
SAP Energy AnalysisFirst Utilities Application on the SAP IoT Platform
Leveraging
the power of
CLOUD,
IoT ,
SAP
HANA
and
SAPUI5
to create a
state-of-the-
art, next
generation
energy
analytics
solution Demo
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 35Public
SAP Hybris Cloud
for Customer(1605, 1608, 1611)
B2C processes for
Call Center Operations
Customer
Connection
(SAP for Utilities
& SAP CRM) SAP S/4HANA
18xx further IS-U
simplifications
and next Fiori
waves
2016 Q1/2017 Q2/2017 Q3/2017 Q4/2017 2018
© 2016 SAP SE or an SAP affiliate company. All rights reserved.
SAP Hybris Cloud
for CustomerCall Center Operations
(further versions)
EDM/Smart Meter
enhancements (EhP 8)
PdMS On-Premise
Edition 1 and Edition 2
PdMS for Utilities V1
Geographical Enablement
Framework (GEF) V1 & V2
incl. EAM application adoption
Multichannel Foundation on
SAP S/4HANA and SP09
SAP S/4HANA 1511 FPS2
analytical content
Hybris Commerce Accelerator
SAP S/4HANA
1610
FPS02 Ux
simplification by
Fiori
Scale out option
for large systems
….
SAP IoT Platform:
further use cases
SAP & Partner
S/4HANA 17xx
Ux simplification
by Fiori and
analytical content
PdMS for Utilities V2
SAP Hybris Cloud
for CustomerCall Center Operations
C4C on SAP S/4HANA
SAP Hybris Cloud for
Customer and yaasfurther use cases
Sales and
Service add-on
in SAP S/4HANA
(tbd)
PdMS for
Utilities V4
SAP S/4HANA
1610 FPS01 Ux
simplification
by Fiori
PdMS for
Utilities V3SAP Hybris
Marketing:
Realtime, contextual
customer
engagement (tbd)
Energy Analysis
based on SAP Cloud
for Energy ….
SAP
S/4HANA
17xx FPS02
Utilities Commerce
Accelerator
SAP S/4HANA 1610
analytical content
SAP‘s Roadmap for Utilities
SAP Cloud for Energy
on SAP IoT Platform
Geographical
Enablement
Framework V3
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 36Public
Our SAP for Utilities product vision: a comprehensive, customer-
centric, end-2-end solution portfolio in the Public Cloud
• SAP for Utilities Cloud Portfolio will focus on Utilities as Multi-Service-
Providers (energy + non-commodity
services)
• Our Vision: The Utilities Cloud
Portfolio can either operate as complete end-2-end solution
(simplified processes!) or in hybrid
scenarios with IS-U on S/4HANA
• The functionality of the Cloud
Portfolio will be built on the assumption of simplified business
processes and differ from the OP
Portfolio industry processes
• SAP will continue to invest in IS-U
as part of the digital core platform
(S/4HANA)
CRM (Sales, Customer
Service, Marketing)
IS-U Customer ServiceMeter Reading
Device Management
Energy Data Mgmt.
Intercompany Data Exchange – SAP CD (IDEX) Add-Ons required for dedicated markets
Billing InvoicingContract
Accounting (FI-CA)
Engagement Center
Commerce
Marketing
Cloud for Energy Cloud Quote to Cash
(Retail B2C)
Market
communication
(tbc)
Cloud QTC
(MSB/DSO)
SAP for Utilities On Premise
Portfolio
SAP for Utilities Public Cloud Portfolio
The Utilities Could Portfolio will be centered around the Utilities customer: the definition, introduction, marketing and selling of commodity and non-commodity products
is considered as key differentiating functionality against competitors while billing/invoicing are understood as standardized commodity processes
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason withoutnotice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability,fitness for a particular purpose, or non-infringement
Labs Preview
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 37Public
Process mapping of today‘s building blocks to the future cloud
world (high level)
• The Utilities Cloud Portfolio will
provide end-2-end industry
processes – but built on the
assumption of simplified
business processes and
industry best practices (e.g.
simple bill correction instead of
complex billing reversal
processes)
The functionality of
the Cloud Portfolio will
differ from the OP
PortfolioOn
Engagement Center
Commerce
Marketing
Cloud for Energy Cloud Quote to Cash
(Retail B2C)
Market
communication
(tbc)
Cloud QTC
(MSB/DSO)
CRM (Sales, Customer
Service, Marketing)
IS-U Customer ServiceMeter Reading
Device Management
Energy Data Mgmt.
Intercompany Data Exchange – SAP CD (IDEX) Add-Ons required for dedicated markets
Billing InvoicingContract
Accounting (FI-CA)
SAP for Utilities On Premise
Portfolio
SAP for Utilities Public Cloud Portfolio
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason withoutnotice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability,fitness for a particular purpose, or non-infringement
Labs Preview
© 2017 SAP SE or an SAP affiliate company. All rights reserved. 38Public
Possible Hybrid Scenario: Multiservice Provider with IS-U
Backoffice
• Customer Engagement (Sales,
Service, Commerce) including
product definition completely in
the cloud
• Cloud for Energy for meter data
management and energy
analysis
• CQTC for modeling and billing of
non-commodity products
• IS-U for billing of commodity
products and joint
invoicing/collecti-ons
management
• Mako Cloud for Market
Communication
Billing InvoicingContract
Accounting (FI-CA)
SAP for Utilities Public Cloud Portfolio
Engagement Center
Commerce
Marketing
Cloud for Energy Cloud Quote to Cash
(Retail B2C)
SAP for Utilities On Premise
Portfolio
Market
communication
(tbc)
This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason withoutnotice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability,fitness for a particular purpose, or non-infringement
Labs Preview
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 39Public
SAP S/ 4HANA SAP HANA Cloud PlatformSAP
BW/ 4HANA
IoTApplications
Business Services
IoT- Platform
IoT-Services
API Hub
CustomerSpecific
Applications
BusinessObject Cloud
A Modular Suite
SAP HANA Vora
HDFS S3 Swift …
SAP Fiori
SAP HANA® Cloud Platform
integration service
Industry Roadmap, Integration, Value & Services – Jobs to be done
Definition of Integration?5
How do I get there?0
Value of Innovation?1
Which solution to use in which use-case?2
Cost of new Solution?3
Cost of Migration?4
Your landscape today Your Future
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 40Public
Digital Transformation: from vision to value
Digital Industry
Thought Leadership
Industry Value Map(with value drivers)
Product Roadmaps (by product, industry, line of
business)
Digital Business
Services Portfolio incl.
Partner
Customer Digital
Business Plan
Customer Digital
Service Delivery
Digital
Transformation
Scope
Value Lifecycle
Manager
Customer Digital
Transformation
Roadmap
Digital Application
Landscape DesignerReference
Architecture
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 41Public
Top Customer Questions Regarding Roadmaps, Based on Survey
Please give me guidance, not choices!
I am on product X,
what is the future?
Which SAP (+partner)
landscape should I run?
Can you quickly show
me <this> capability?
I would like to know your 3 year plan
to better plan my programs (including
S/4HANA)
How do I get there?
You have so many competing
offerings, which one should I use?What is the value of this?
Who has done this already?
Deliver what you promise!
What is coming next,
when can I start investing?
How do CD and Custom
enhancements fit in?
In s
co
pe
of ro
ad
ma
p w
ork
str
ea
m
How do you ensure your partner and
ecosystem are in line with the strategy?
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 42Public
Three questions existing and new customers ask
Existing customer:
“I am using SAP applications to run
my business. Which set of SAP
applications do I need when I move
to an S/4HANA environment?”
New customer/greenfield:
“I need a new digital platform for my
business and don’t want to look
back. Which SAP applications do I
need to run my business?
Existing customer:
“My business is evolving and I need
new and different business
capabilities. Which SAP applications
around S/4HANA do I need to run
my business?”
1 2 3Landscape
TransformationBusiness
Transformation
First Deployment
or Greenfield
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 43Public
Digital Transfor-
mation Scope
Digital Service
Delivery
SAP Landscape Designer: Bridge to the S/4HANA centric application world
Application
Landscape TodayRecommended
Application Landscape
Solution
Capabilities
UTILITIES
Finance
Accounting & Financial Close
Entity Close
General Ledger
…
Procurement
...
Supply Chain Management
...
Human Resources
...
Digital Trans-
formation Roadmap
Value Lifecycle
Manager
Benchmarks
Business
Transformation
Best Practices
Digital
Business Plan
Value Case
Benchmarks
References
DIGITAL
TECHNOLOGY
DIGITAL
BUSINESS
Digital Thought
Leadership
Landscape Transformation (1)
Business Transformation
1
2 3
Thank you
Contact information:
Holger SchweinfurthChief Solution Expert
IBU Utilities
SAP SE | Dietmar-Hopp-Allee 16 | 69190 Walldorf, Germany
T +49 6227 7-63075 | M +49 160 8896614
M: [email protected] | www.sap.com