sap-top 10 reasons
TRANSCRIPT
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Top10
Ten reasons customers choose SAPto help transorm their business.
Copyright/Trademark
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1 6
2 7
3 8
4 9
5 10
LeadershipExpert solutions or companies o all sizes
Real TimeDeliver the real-time enterprise
InnovationInnovate without disruption ValueMaximize business value
FocusBenefit rom comprehensive industry expertise CostLower IT costs
AnalyticsIndustry leaders in business analytics SupportGet peace o mind
ChoiceLeverage an open ecosystem
MobilityUnwire your enterprise
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120countries
25industries
37languages75country of ces
1,200+services partners worldwide
Total enterprise applications market
Share o market, 2009
Small and medium businesses
Share o market, 2008
SAP
14.1%
23.1%Oracle
Microsot
5.1%
SAP
18.1%Oracle
Sage
13.9%
7.3%
3.0% 6.2%
SAP serves
customers worldwide
IBM Microsot
We are the leading provider ofenterprise applications.
Top 10 1Leadership 3Focus 4Analytics 5Mobility 6Real Time 7Value 8Cost 9Support 10Choice2Innovation
Sources and notes Left:Gartner, Inc., Market Share: All Sotware Markets, Worldwide, 2009, G00200883; Middle: SAP analysis o third-party market data,
Right: SAP Internal, as o January 2011
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We ofer your business innovationwithout disruption.
2Innovation
1Leadership
4Analytics
5Mobility
6Real Time
7Value
8Cost
9Support
10Choice
3Focus
Our integrated
solutions ensure
innovative results
Our unique approach
ensures consistency across
all on-premise, on-demand,
and on-device applications,
designing and orchestrating
them to fit together as
networked solutions.
Our product strategy
leverages in-memory, cloud,
and mobile technologies in a
way that builds on our existing
application platorm, helping
to minimize disruption or our
customers.
We build
Industry leader in R&D
investment*
We partner
Co-innovating new solutions
and technologies with
customers and partners
How we deliver
innovation
We integrateAcquire companies that
deliver innovation,
not legacy technology
Technology Foundation
On Premise
On Demand
On Device
Orches
tration
Note *Three-year average o R&D as percent o revenue, as reported publicly
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Source SAP analysis o Forbes 2000 rankings and SAP customer database, May 2010
Multi-industry support
on a single platorm
Deep industry-specific
capabilities
Embedded, preconfigured
best practices
Industry-driven development
and co-innovation
Clear industry road maps
We have the industry experience and expertiseto help run your company.
1Leadership
2Innovation
3Focus
4Analytics
5Mobility
6Real Time
7Value
8Cost
9Support
10Choice
Who we help
SAP share o Forbes 2000 companies by sector
How we help
SAPs unique capabilities
Process
Manuacturing
Public
Services
Retail &
Wholesale
Services
79% 83% 75% 57%
78% 60% 68% 67%
Discrete
Manuacturing
Energy & Natural
Resources
Financial
Services
Consumer Products
& Lie Sciences
25 industries supported on one single platorm
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Sources L to R: Gartner, Inc.,Magic Quadrant for Business Intelligence Platforms, G00173700; Magic Quadrant for Corporate Performance Management Suites, G00172934; Magic Quadrant for
Data Integration Tools, G00207435; Magic Quadrant for Data Quality Tools, G00300603. Gartner Market Share Analysis: Business Intelligence, Analytics and Performance Management Software,Worldwide, published May 2010. Bottom L to R: IDC, Worldwide Data Integration and Access Software 2009 Vendor and Segment Analysis, Doc.# 225992, Dec. 2010, Dynamic Data Movementdefined on page 4. Nigel Pendse, The BI Survey, 2009. SAP internal data, as of January 2011
We are a worldwide leader inbusiness analytics.
1Leadership
2Innovation
3Focus
4Analytics
5Mobility
6Real Time
7Value
8Cost
9Support
10Choice
The Magic Quadrant is copyrighted 2011 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartners analysis of how certain vendors measure againstcriteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the Leaders quadrant. The MagicQuadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner recognizes SAP as a Leader
in all four solution areas
12%Lowest TCOmeasured on a per seat deployed basis
Drive higher performance at lower costwith SAP BusinessObjects
#1in real-time functionality
(Dynamic Data Movement)
Customers and partners trust SAPsanalytics for their business
40,000+customers worldwide
7,000+partner organizations
BI Platforms
CorporatePerformance Suites
Data Integration ToolsData Quality Tools
Business analytics market
Share of market, 2009
SAP
14%
22.4%Oracle
SAS Institute
IBM
14%
12%
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Sources L to R: IDC, Worldwide Mobile Device Management Enterprise 2010-2014 Forecast and 2009 Vendor Shares, Doc.# 224437, Aug. 2010; Sybase
company reports and press releases, Sybase 10-K 2009; SAP analysis o third-party market data
Our market-leading mobile solutionswill unwire your enterprise.
1Leadership
3Focus
4Analytics
5Mobility
6Real Time
7Value
8Cost
9Support
10Choice
2Innovation
We are the proven
market leader in
mobility solutions
Device management
Recognized revenue leader
in mobile device management
enterprise
Messaging
1.5 billion SMS and MMS
messages processed daily
4.5 billion subscribers
900 mobile carriers
Application platorm
Best-selling mobile enterprise
application platorm among
enterprise application providers
Enterprise Mobility
As a combined entity, SAP and Sybase possess a unique position in the enterprise
mobility market, with the ability to ofer analytics-enabled inrastructure ,
a leading mobile enterprise applications platorm, mobile device management
and security, and mobile applications across multiple device types.
IDC Insight SAP and Sybase: The Promise of Mobility Takes Shape, September 2010
20,000Enterprise mobility
customers
85%share o Fortune 100enterprise mobility
customers
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Source SAP customer-sanctioned time trial o actual reporting process against the prior server system
We deliver the real real-time enterprise throughthe most advanced in-memory technology.
1Leadership
2Innovation
3Focus
4Analytics
5Mobility
6Real Time
7Value
8Cost
9Support
10Choice
SAP High Perormance Analytic Appliance (SAP HANA)
SAP HANA is the engine o the real-time enterprise. It provides a
oundation on which to build a new generation o applications, enablingcustomers to analyze large quantities o data rom virtually any source,
in real time. The example below showcases actual customer perormance
o a core reporting process.
Experience the real-time Enterprise in action
A live analysis by a consumer products company reveals how
SAP HANA analyzes current point-o-sale data in real timeempowering this organization to review segmentation,
merchandising, inventory management, and orecasting
inormation at the speed o thought.
0.04 secondsanalysis response time
on any device,anywhere, anytime
70retailers 460billion records 50terabytes o dataRuns 350xaster
77 minutesBeore SAP HANA
13 secondsWith SAP HANA
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Sources L to R: Data as o November 2010; SAP/AMR Value Management Survey Results 2010; 400+ companies surveyed
We provide the best services to measureand maximize your business value.
1Leadership
3Focus
4Analytics
5Mobility
7Value
9Support
10Choice
Benchmark
your business process
Establish a perormance baseline
and set goals or business
transormation using our database
o over 10,000 submissions
Train
your teams
Value Academy
Over 2,000 companies have
participated in our training
academies to develop value
management capabilities
Value Liecycle Management
On-demand business case
creation and realization
Value management
helps companies run
2.0x moreOn Time
1.9x moreOn Budget
1.6x moreOn Value
2Innovation
6Real Time
Collaborate
with SAP or value
Value Engineering
Collaborative business case
development or your
business transormation
Business Transformation Services
Consultative alignment
o business strategy and IT
8Cost
SAPs value management program is the most advanced efort o its
kindofer[ing] advanced business solutions along with deep-domain
expertise and insights.
Bob Evans, Global CIO: SAP Shares Corporate Treasures With Customers, InformationWeek, October 22, 2010
http://www.informationweek.com/story/showArticle.jhtml?articleID=227900555http://www.informationweek.com/story/showArticle.jhtml?articleID=227900555 -
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Sources L to R: Aberdeen Group, The Total Cost o ERP Ownership in Large Companies, July 2008; SAP analysis; SAP IT Efectiveness Survey, October 2008
We reduce your total IT cost so you canincrease spending on innovation.
1Leadership
2Innovation
3Focus
4Analytics
6Real Time
7Value
8Cost
10Choice
How we can help
23% Lowerimplementation servicecost per component than
leading competitor
Fixed Rateor SAP Enterprise Support
through 2016
9.3% Lowertotal sotware, service,
and support per user
than leading competitor
Limited implementation: IT operational costs
consume the majority o resources.
Tactical IT
83%
Strategic IT
17%
Strategic IT
49%
Tactical IT
51%
Full end-to-end implementation: Lower operational
costs allow or greater spending on innovation.
9Support
5Mobility
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Sources and notes L to R: SAP SLAs: Resolution to include solution, workaround, or action plan; Business Ready Advantage Plus SLAs: 1 hour response timein business hours 8AM-8PM, M-F, CST; http://www.oracle.com/us/support/index.html; http://www.microsot.com/en-us/dynamics/service-plans.aspx
With the best support services in the industry,we give you peace o mind about your organization.
1Leadership
2Innovation
3Focus
4Analytics
5Mobility
6Real Time
7Value
8Cost
9Support
10Choice
SAP Enterprise Support ofers
unparalleled value
Our ull range o support options is
tailored to your needs
24x7 Service
License Agreements
Fixed-Price
Commitment
End-to-End
Support
Our service is
inclusive o hardware,
sotware, network,
third-party solutions,
and customer
development.
Our dedication is
unrivaled with one-hour
message response
time, and our-hour
resolution time,
anywhere in the world.
Our rate is guaranteed
not to increase due
to inflation, price
changes, or any other
factors through at
least 2016.
SAP MaxAttentionSAP Saeguarding
SAP EnterpriseSupport
SAP StandardSupport
SAPEnterprise
Support
Oracle
Premier
Microsot
Business Ready
Advantage Pro
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Notes Data as o November 2010
Our open ecosystem gives you morechoice and more flexibility.
1Leadership
2Innovation
3Focus
4Analytics
5Mobility
6Real Time
7Value
8Cost
9Support
10Choice
Our strong partner
relationships give you
greater flexibilityFinding the best fit sotware
or your business is our
sole ocus. We are the only
provider that can deliver the
highly specialized solutions
you need, with the built-in
versatility you want.
Plus, our partners deliver
even more choicehelping to
complete the sotware stacks
o our diverse customer base.
Deployment
Services1,700 Services Partners
SAPTechnology
Co-Innovation34 Technology
Partners
Specialized
Solutions34 SolutionPartners
Sales andServices
2,900+ Channel
Partners
+2 Million Community Members