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SAP Track & Trace for Pharmaceutical Compliance Peer Laslo SAP Deutschland SE & Co KG November 2014

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SAP TT PharmaCompliance

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SAP Track & Trace forPharmaceutical Compliance

Peer Laslo SAP Deutschland SE & Co KGNovember 2014

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2Public

Public ComplianceReady?

Affected Business Areas / MarketRelevant Public PolicyProduction control EnterpriseValidation Process integrationProduction control Shop floorPSE Production Serialization Execution Level3Connection Production Machine Level2 to Level3Warehouse integrationData Handling > Global OER (Object Event Repository)Local AII (Auto Id Infrastructure) Data Persitance + Process ControlGlobal Serial Number ManagementContract Manufacturing Role (Provider / Customer)Compliance Reporting > SAP RCS

How to become Public Compliance Ready

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 3Public

Agenda

• Process Options• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 4Public

Process Optionssimplified Supply Chain

PharmaBrand Owner

Wholesaler HospitalsPharmacies

Pedigree

Track & Trace

End-2-End

Supply ChainDataVerification Request

Serialization

PharmaBrand Owner

Wholesaler HospitalsPharmacies

PharmaBrand Owner

Wholesaler HospitalsPharmacies

PharmaBrand Owner

Wholesaler HospitalsPharmacies

Serialization data are stored at the Manufacturer and canbe used for authentication.

Authentication may be requested (manually) by anymember of the supply chain on a packSEe level.

Serialization data are entered into a central database bythe manufacturer.

Authentication can be done at any point in time by anymember of the supply chain on a packSEe level.Authentication is mandatory at the point-of-dispense.

Serialization data are entered into a central database bythe manufacturer.

SEgregation Data are either entered into the centraldatabase or sent to the supply chain partner.

Every supply chain participant has to report materialmovements into the central database.

Authentication can be done at any point in time by anymember of the supply chain on any level.

Serialization data and SEgregation data are sent to thenext supply chain partner along the entire supply chainincluding the entire history.

Authentication can be done at any point in time by anymember of the supply chain on a packSEe level.

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 5Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 6Public

SAP OER based Track &Trace Solution – Enterprise View

Transport

Wholesale

Warehouse

Consumer

AfterSalesService

Manufacturing

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 7Public

SAP OER based Track &Trace Solution Global View

Manufacturing& Packing

Transport

Wholesale

Warehouse

Consumer

Pharmacy

AfterSalesService

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 8Public

What Does SAP Provide?

System integration services:value generation with Auto IDPhysics and device expertise

PartnerPartner

ProductionLine Edgeexecution

Processorchestration

Enterpriseapplications

Read, write, and transmitdata to systems

ManSEe hardwareCleanse dataOperator workflow

Translate raw data tobusiness execution

Enrich core functionswith auto-ID data

Decision support andexecute transactionsFunction

Deviceintegration/DevicemanSEement

SAP ERP

SAP OERQueryinterface

Captureinterface

Line

Con

trol

er

Delivery

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 9Public

Drill down into standard manufacturing process

10© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Process steps

Central numberrangemanSEement inSAP OER

Distribution to AIIcentral

Create Serializedobjects optionalrandomized

Distributeserialized objectsas bucket to LocalSystems, CMO’sor 3rd partyLogistics

Optionalenhancement todistribute numberpools assigned toproduction orders

NumberrangemanSEement

Serializationat packSEingline

Build uphierarchy

Pack/unpack

Assigndelivery

11© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Receiveserialized objectswith additionalcontent likeGTINSerial numberBatch numberexpiry date

Standardinterface to OER

Flexible codingStructuree.g. EAN 128HIBC …are supported

Access to uploaddate is passwordprotected

Advanced errorhandling

NumberrangemanSEement

Serializationat packSEingline

Build uphierarchy

Pack/unpack

Assigndelivery

Process steps

12© 2014 SAP SE or an SAP affiliate company. All rights reserved.

ReceiveHierarchyto load inAII/OERe.g. Packbundlecasepalletflexible toadditionalhierarchies likee.g. blister

Step 2+3+4 canbe integrated toone interface file

NumberrangemanSEement

Serializationat packSEingline

Build uphierarchy

Pack/unpack

Assigndelivery

Process steps

13© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Receive updatedObject structure(new buildstructure viainterface in OERif this will beperformed inthird partysystem

Alternative repalleting withmobile devices isa standardprocess in SAPAII

© SAP 2011 Peer Laslo / PSEe 13

NumberrangemanSEement

Serializationat packSEingline

Build uphierarchy

Pack/unpack

Assigndelivery

Process steps

14© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Receive updatedpalletinformation infrom third partysystems in OER

AlternativeDeliveryAssignment inSAP AII is astandardprocess, usingmobile devices

Optionalautomatic HUgeneration inSAP SD isstandardfunctionality

Delivery

© SAP 2011 Peer Laslo / PSEe 14

NumberrangemanSEement

Serializationat packSEingline

Build uphierarchy

Pack/unpack

Assigndelivery

Process steps

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 15Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 16Public

1

2

3

Serialization inPharma

Prepare Production

Global Serial Number ManagementMaintain serial numbers on enterprise level

Execute Production

Plant Serialization ExecutionExecute serialization on shop floor level. High data persitance

Store serialization data local for SEgregating

Report Production

Regulatory Reporting for SAP OERReport serialnumbers with respect to relevant authorities

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 17Public

4

5

Serialization inPharma

CMO Integration

Data Transfer Serialization Data forsingle items to CMOProcess PO and serialdata to and from CMO

Integration in Warehouse and Distribution-centerSeamless transfer of Hierarchy data andInteger exception process handlingPerform all process like pack / unpack , QM sample

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 18Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 19Public

Advanced Serial Number Management

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 20Public

Central Number Range Management:Process Flow

Consecutive Number Range Request

After the initial number ranges were distributed, they canbe consumed by the local AII instance or any externalsystems which are connected to the local instance(packSEing line systems, device controllers). Once thenumber of consumed serial numbers reaches a certainthreshold percentSEe, a new number range request istriggered automatically.

SAP AII sends a request to the repository for a new number rangeSAP OER. The request is sent via SAP PI, using the same interfacesas the initial number range request: ‘NumberRangeRequest’ and‘NumberRangeConfirmation’.The actual alert threshold and the size of number range intervals canbe defined vai the the number range administration user interface(SAP Easy Access screen Auto-ID Infrastructure Master Data

Number Ranges.)

PI interface‚NumberRangeConfirmation‘

PI interface‚NumberRange

Request‘

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 21Public

Object Event Repository Menu: Central Number RangeAdministration

Selection ProfileQuery for existingnumber ranges

Display ProfileRetrieve detailedinformation on numberranges that were foundbased on the specifiedselection criteria

Number rangeobject ID (GTIN,SSCC, …)

Intervalinformation

Informationon currentconsumption

Status information

Editing options (Create,Delete, Edit, Block, AllocateNumber Ranges)

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 22Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 23Public

SAP Plant Serialization Execution

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 24Public

SAP Plant Serialization ExecutionFull integration from shop floor to global repository over al levels

Line Level

Plant Level

Enterprise Level

PSE Add On (ABAP) for

Auto ID Infrastructure

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 25Public

SAP Plant Serialization ExecutionFull integration from shop floor to global repository over al levels

Line Level

Plant Level

Enterprise Level

PSE Satellite for .NET

SAP PSE AII add on (ABAP)

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 26Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 27Public

Regulatory Reporting with SAP OERBusiness requirements

SAP OERglobal repository for serialization data

production warehousing distribution / sales

Turkey MOH China SFDA

Business requirements

Need for a functionality that …

Handles the creation, transfer andacknowledgement of notifications toauthorities to achieve regulatorycomplianceManSEes the requirements of multipleauthorities within one global solutionProvides one central source ofinformation, offering full visibility intothe global process of regulatoryreportingOffers process control and exceptionresolution mechanisms like userapproval and retriggering ofnotificationsAllows flexible configuration ofnotification types & characteristics toeasily incorporate new requirements

RegulatoryReportingOER Solution Add-on

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 28Public

Regulatory Reporting with SAP OERSolution architecture

SAP OER

Receiver 1(ITS

turkey)

Receiver 2(PTS

turkey)

Receiver 3(SFDAChina)

Generic Notification

SAP PO

Anyreceiver

ITS msg Any formatPTS msg SFDA msg

AII CMO 3rd party DC

EPCIS event

OER Notification ViewFlexible configuration

Automatic creation & transferof notifications

Process control & visibility

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 29Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 30Public

Todays Pharma OEM realityincreased complexity

HQPharma 1

HQPharma 2

HQPharma 3

Plant 1 Plant 2 CMO Plant 1 Plant 2 CMO Plant 1 Plant 2 CMO

Enterprise Level

Plant Level

PackSEingLine Level

PackSEing orders forSerialized Items

HQPharma 2

ASN Comunication

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 31Public

Reduce complexity

HQPharma 1

HQPharma 2

HQPharma 3

Plant 1 Plant 2 CMO Plant 1 Plant 2 CMO Plant 1 Plant 2 CMO

Enterprise Level

Plant Level

PackSEingLine Level

PackSEing orders forSerialized Items

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 32Public

SAP Plant Serialization ExecutionFull integration from shop floor to global repository over al levels

CMOLine Level

CMOPlant Level

Enterprise Level

PSE Satellite for .NET

SAP PSE AII add on (ABAP)

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 33Public

SAP cloud based manufacturing executionFull integration from shop floor to global repository over al levels

CMOPlant Level

EnterpriseLevel

PSESatellite

.NET

SAP PSEAII add on (ABAP)

SAP PSE order data

SAP PSE order data

Serialized data

Serialized data

CMOLine Level

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 34Public

Contract Manufacturing Serial Number Management

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 35Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 36Public

Warehouse Integration

Site 3Inventory ManagementIM or (WM w/o HU Mgmt

Site 2Warehouse ManagementWM

Site 1Extended WarehouseManagementEWM

OERERP

MM

WM

EWM

Scanner

Printer

Scanner

Printer

Scanner

Printer

Serialisationextension

Serialisationextension

Serialisationextension

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 37Public

Agenda

• Process Options• SAP Auto ID Approach• Serialization in Pharma• Advanced Serial Number Management• Plant Serialization Execution• Compliance Reporting• CMO/Subcontracting• Warehouse Integration• SAP Consulting Service

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 38Public

Public ComplianceReady?

Definition of involved PartiesBusinessWarehouseITValidationEngineering

User Requirement SpecificationDevelopment SpecificationRoadmap PilotRoadmap DeploymentGlobal Enterprise IT Strategy

Relevant Steps

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 39Public

Serialization Execution in Process IndustryBest Practice Assessment – Interface Map

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 40Public

Creating Project Task Structure

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 41Public

Serialization Execution in Process IndustryBest Practice Assessment

Workshop Content / Means Results Participants

Scope ofImplementation

Affected Business Areas / MarketPublic Policy in Target MarketCMO Customer RoleCMO Provider Role

Affected MarketsAffected CMO Relations

Product OwnerLegal CounselCMO PurchaseProduction PlanningCMO Sales

Serializationcreation, print &labeling

Production control EnterpriseProduction control Shop FloorProduction Serialization Execution Level3Connection Production Machine Level2

Gap Analysis ProductionProcessDelta Analysis IntegrationTechnology

Production PlanningShop FloorTechnology

Serializationhandling &storSEe

Data Handling Global OER (Object EventRepository)Local AII (Auto ID Infrastructure)Serial Number Management

Gap Analysis ITInfrastructureGap Analysis Serial NumberManagement

ITPublic Policy Ownerper product

Serializationservices

Compliance ReportingPublic (Internet etc.) ReportingGBT (Global Batch Traceability)

Relevance of Public Policiesand External ReportingRelevance between GBT toTrack & Trace

Product OwnerLegal CounselPR

Presentation ofResults

Technical Vision of To-Be-Landscape, Interfaces & Roadmap(OER, Link to Printers, Link to Supplier, Link to Authorities, ...)Roadmap Pilot – ScheduleRoadmap Deployment – Schedule

1

2

3

4

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 42Public

Public ComplianceReady

Affected Business Areas / MarketRelevant Public PolicyProduction control EnterpriseProduction control Shop floorPSE Production Serialization Execution Level3Connection Production Machine Level2 to Level3Warehouse integrationData Handling > Global OER (Object Event Repository)Local AII (Auto Id Infrastructure) Data Persitance + Process ControlGlobal Serial Number ManagementContract Manufacturing Role (Provider / Customer)Compliance Reporting > SAP RCS

How to become Public Compliance ready

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

Contact:

Peer Laslo

Business Development ManSEerTrack & Trace in Process Industry

SAP Deutschland SE & Co. KGRosenthaler Strasse 3010178 Berlin

Mobile: +49 160 90823032Fax: +49 6227 78-44658Mail: [email protected]

Back-up

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 45Public

APENDIX

• Hierarchy• SAP Solution Details• Securpharm Approach

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 46Public

Serialisation requirements: increased packSEing complexity

Device Level

Singelpack

GTIN

Batch

Expiry dateSerial number

Serial number

Serial number

Serial number

Case

GTIN•Serial number

•HierarchySerial number single pack

Serial number single pack

Serial number single pack

Serial number single pack

Pallet

SSCC•Hierarchy

Serial number case

Serial number case

Serial number case

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 47Public

APENDIX

• Hierarchy• SAP Solution Details• Securpharm Approach

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 48Public

SAP Object Event Repository

SAP Object Event Repository

AUTO-ID RepositoryEvent ManagementSecurity Services

QUERY INTERFACE

CAPTURE INTERFACEGlobal Repository

tSEged product flow at multiple locations, multiplelocal processes

Central Number range ManagementSupports homogenous serialization based onconfigurable rules

Hierarchiesinterrelated tracking of child & parent objects anddocument associations

EPCIS Standardcentralized data exchange with trading partners.Single set of interfaces and repository to growingnumber of enterprise consuming applications andreports to authoritiessupport various data streams [EPC, Transaction,POS, …] to drive business value

AuthenticationGlobal verification and authentication of Products

Need a way to track a product as itmoves through the supply chain

Productserialization

Need a way to store and manSEemillions of transactions acquired bytracking product movement

Data capture& repository

Need a standards-basedmechanism for sharing data formultiple use cases

IndustryStandard

Need a way to share data withtrading partners to identify businessvalue

Secure dataexchange

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 49Public

SAP Auto-ID Infrastructure

©

Key FeaturesMapping and rules

processing – MapmessSEes arriving fromdevices on the plant orwarehouse floor to determinewhat event has occurred andwhat sequence of activities toexecute

Activities that matchbusiness requirements– Perform specific actionssuch as validations, updates,and communications; modifyexisting activities or createnew ones to match enterpriseneeds

Routing engine– Map interpreted data to therelevant business objectsinside SAPand non-SAP applications tofacilitate automation ofbusiness processes

PrepackSEed,configurable supportfor business processes– Deploy preconfiguredprocesses or configure thesoftware to meet specificrequirements

Local dataPersistence

Auto-ID Raw Events Business ProcessesRepository

TranslationLogic

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 50Public

SAP Auto ID Infrastructure

SAP Auto ID Infrastructure

AII

Regional data persistence

Mapping and rules processingMap messSEes arriving from devices on the plant orwarehouse floor to determine what event has occurredand what sequence of activities to execute

Activities that match businessrequirementsPerform specific actions such as validations, updates,and communications; modify existing activities orcreate new ones to match enterprise needs

Routing engineMap interpreted data to the relevant business objectsinside SAPand non-SAP applications to facilitate automation ofbusiness processes

PrepackSEed, configurable support forbusiness processesDeploy preconfigured processes or configure thesoftware to meet specific requirements

Need a way to store and manSEeserialized and SEgregated Product info onlocal/regional basis

Productserialization

Need a way to validate and authorizeincoming data

Data capture& repository

Need a standards-based integrationto OER / ERP and device manSEementlevel

Integration

Need a way automate processes with fastdeployment in shop floor and warehouse

AutomateProcesses

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 51Public

APENDIX

• Hierarchy• SAP Solution Details• Securpharm Approach

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 52Public

Securpharm Compliance Approach

Identity db

Consumption

© 2014 SAP SE or an SAP affiliate company. All rights reserved. 53Public

© 2014 SAP SE or an SAP affiliate company.All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or anSAP affiliate company.

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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any relatedpresentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliatedcompanies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may bechanged by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment,promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertaintiesthat could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-lookingstatements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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