SARAH FOSTER (c) 249.878,2227 ~ sarah.foster@live.ca

Objective Looking to further and build my retail management experience.

Education 2008-2010 Canadore College North Bay, ON Business

Skills & Abilities

• Communication • Marketing • Sales • Computer (MAC & PC) • Work well under pressure and in a fast

paced environment • Positive attitude

• Fast Learner • Trustworthy • Organization • Leadership • Time Management • Team Player & Co-operates well

Work Experience

Co-Manager Capability Bath & Body Works Sudbury,On September 2014- February 2016

• Open/Close Store • Manage money ($3200-$15000) • Hire/Train Staff • Oversee that staff completes training • Plan and execute floorsets and main-

tain visual standards • Organize back room product for de-

livery/easy execution to floor • Put through damages and testers,

organize box-up product for invento-ry season

• Balance cash flow • Create coin orders • Organizing bankbook deposits • Take part of conference calls with

other SMs and DMs • Create and maintain staff schedules/

hours/payroll

• Work towards individual sales/store sales

• Coach staff on the spot and privately on their sales/conversion/emails

• Help resolve staff issues – open door policy

• Maintain a positive environment for the staff

• Help resolve customer issues • Review reports for store/ district to

see where we can improve our sales and what we can focus on to im-prove

• Review reports for myself and co-management/sale leads to

• coach on how we can improve our sales.

Assistant Manager The Body Shop Sudbury, ON January 2014 – July 2014

• Open/Close Store • Manage money ($500-3000) • Stock Store • Oversee that staff completes training • Visual merchandising (with an eye on

details) • Balance cash flow • Do daily banking deposits • Take part of conference calls about

promotions and product knowledge and company goals

• Create staff schedules • Create schedules for cleaning/chores • Plan in-store promotions/events • Help resolve any staff issues • Work towards individual and store bud-

gets and goals for day/week/month/quarter

• Interact with customers and give advice on makeup/skin care

• Evaluate staff • Coach staff • Keep an eye on product sales and de-

partment sales • Help drive sales to make sure all staff

succeeds in sales • Delegate activities within store • Audit the store to make sure it is up to

company standards • Collect/record information on traffic/

conversion in store • Collect and record and keep safe cus-

tomer information • Sell store membership cards • Interview/hire/check references of new

staff

Assistant Manager Bentley Leathers Inc. Sudbury, ON December 2012 – January 2014

• Open/close store • Manage money ($600-2000) • Place stock orders • Receive inventory • Send out repairs and damages • Train new staff • Visual merchandising • Balance cash flow • Make multiple deposits a day • Help resolve any staff issues

• Work towards individual and store bud-get for day/week/month/quarter

• Help hire and give input on staff • Interact with customers and help them

with any items or questions about lug-gage and travelling

• Deal with customer concerns/com-plaints

Certificates Business Management Skills

References Available Upon Request