saravana global energy ltd2main

77
A PROJECT REPORT ON “PROBLEM STUDY – EMPLOYEE WELFARE” AT Saravana Global Energy Limited, Cuddalore, Tamil Nadu Submitted to : Karnataka University Dharwad In Partial fulfillment of requirement of BBA Degree Course FOR THE YEAR 2009-2010 UNDER THE GUIDANCE OF MR. ARUL PROF. G.M.SHETTI (EXTERNAL GUIDE) (INTERNAL GUIDE)

Upload: suchit-porwal

Post on 03-Apr-2015

247 views

Category:

Documents


8 download

TRANSCRIPT

Page 1: saravana global energy ltd2main

A PROJECT REPORT

ON

“PROBLEM STUDY – EMPLOYEE WELFARE”

AT

Saravana Global Energy Limited,

Cuddalore, Tamil Nadu

Submitted to:

Karnataka University Dharwad

In Partial fulfillment of requirement of BBA Degree CourseFOR THE YEAR 2009-2010UNDER THE GUIDANCE OF

MR. ARUL PROF. G.M.SHETTI

(EXTERNAL GUIDE) (INTERNAL GUIDE)

PROJECT BY:

Mr. BHAVIK PORWAL

Page 2: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

TABLE OF CONTENTS

Acknowledgment

Certificate from the organization

Certification of the college

Diary of project work

Objective of study

Methodology

Limitation of the study

Executive summary

Profile of the organization

About Saravana Global Energy Limited

Future plans

Problem identification

Findings

Analysis

Suggestions

S.W.O.T

Conclusion

Lessons from study

Bibliography

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 3: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

ACKNOWLEDGEMENT

It is a saga of gratitude that we acknowledge. It is very difficult for

anyone to work on a project in a wide spread/ gigantic

organization like SEGL

No work can be accomplished alone, it need shades of various

people to give a final shade. I don’t want to miss the prospect to

thank those who helped me, through their constant support and

guidance, which helped me, put my best and made my stay

comfortable at Saravana Global Energy Limited

I would like to thank Mr. Babulal Mehta, the Vice President of

SEGL Group, for it is he who gave me the green signal for going

ahead with this research oriented project.

I would never forget the assistance provided to me by Mr. Arul the

H.R. manager at Saravana Global Energy Limited. He was

constantly keeping me updated on the current and past

happenings in the company.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 4: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

I owe an enormous intellectual debt to all my faculties at

Bharatesh College of Business Administration for it is them who

have brought me up to this stage and it was only because of their

constant support and motivation that I was able to complete this

Project.

Lastly I would like to thank all the employees at SEGL because

they have played an important role in carrying out my project.

I will be indebted to them forever.

- Bhavik Porwal

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 5: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

OBJECTIVE OF THE STUDY

Primary objective

To find out the satisfactory level of employees towards the

Welfare facilities provide by the company.

Secondary objective

To find out the satisfactory level of employees provided by

the company.

To find out the opinion about the canteen facility in the

company.

To find out the opinion about the working condition facility in

the company.

To find out the opinion about the uniform facility in the

company.

To find out the opinion about the transport facility in the

company.

To know the expectation of employees towards the company

about the various welfare facilities

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 6: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Research methodology

Introduction

Research methodology is a way to systematically solve the

research problem in this study the researches adopted various

step for collecting data.

Sampling plan

Sampling has three divisions and are follows

1. Sampling method

2. Sample unit

3. Sample size

1. Sample method

Simple random sampling was used for collection the data.

2. Sample unit

The sample unit selected for the study was the employee of

Saravana Global Energy Limited in peddunaicken Kuppam

Cuddalore.

3. Sample size

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 7: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

5o respondents were selected for survey for in the various

department a like for employers and the employees.

4. Method of data collection

Data’s are collected through survey method by using a

structured questionnaire

5. Sources of data collection

The research has used both the primary data & secondary

data.

Primary data

For this study, primary data was collected through,

questionnaire methods. The data was collected to the

employees

Secondary data

The secondary data also used for some level for this purpose

from various books and company records.

Tools used

The main tools used for data analysis is percentage analysis.

Percentage analysis

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 8: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

The percentage method was used for finding various details

as mention as the chapter of analysis and interpretations it

can be calculated as follows.

No. Of Respondents favorable 100

Total No. of Respondents

LIMITATION OF THE STUDY

This training was done with the ultimate aim of

understanding the practical aspects of business enterprise,

as the training was restricted to only one month as

prescribed by Karnataka University, Dharwad.

The detail study of the organization could not be

undertaken due to time constrains. However the personal

discussion with the project guides and other officers of the

organization gave me information and knowledge on the

various aspects.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 9: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

EXECUTIVE SUMMARY

I Bhavik Porwal a Student studying in 6th SEM at

Bharatesh College of Business Administration. After our 5th SEM

examination we have a Project to be taken for our study which is

a part of BBA program Under Karnataka University. The project for

us is to Study a Practical Problem in an organization.

The project carried out by me was at Saravana Global

Energy Limited, Cuddalore. The duration of my Project was

from 14th Dec, 2009 to 14th Jan, 2010.

The Objective of the study was to study the issues

relating to Employee Welfare and to suggest ways how to

overcome these problems. But Limitation of the study is the

project work was limited only to Saravana Global Energy

Limited, Cuddalore only and information provided to me.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 10: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Company Profile

Company Name Saravana Global Energy Limited

Years of

Incorporation

4/7/2003

Business Manufacture of High Voltage and Extra High

Voltage alumina porcelain insulator.

Registered with

and number

Registrar of Companies, Chennai, TN

U31300TN2003PLC051135.

Registered office 15, New Giri Road, T.Nagar, Chennai-

600017, TN

Tel.No +91 44 28842111

Email:- www.saravanaenergy.com

Manufacturing

plant

Virudhahalam Road, P.N.Kuppam,

Cuddalore Dist-607 302,TN

Tel.No: +91 4142 298922/881

Fax. No: +91 4142 298880

Email:[email protected]

Certifications/

Awards

ISO 9001:2000

ISO/IEC 17025:1999. An Accreditation for

Mechanical and Electrical Testing.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 11: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

About Saravana Global Energy Limited

Promoted in 2003 by acquiring the assets of the erstwhile

Seshasayee Industries Ltd, a reputed manufacturer of High-

Voltage Porcelain Insulators Company is a leading

manufacturer of High-tension Electro-porcelain Insulators for

use in Sub-stations, Power Equipments, Transmission and

Distribution lines and Railway Electrification Has majority

market share in high voltage Solid Core Post Insulators in India

Strong industry relationships - Supplies to all major Power

OEMs, State Electricity Boards & major T&D players Chairman-

Mr.Padam J Challani, MD-Mr.D.B.Prakash Chand Jain.

Manufacturing facility in P.N.Kuppam, near Cuddalore (Tamil

Nadu) with annual capacity of 15,000 TPA of Insulators

Has about 700 employees, including a strong technology team

is setting up a 24,000 MT p.a hollow insulator manufacturing

facility near Chennai. Production would commence in

Dec’08PVC (Price-Variation Clause) based Rate Contracts with

ABB, BHEL, Siemens and Crompton Greaves Strong

international demand for hollow insulators – Low cost of

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 12: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

manufacturing gives the co. a competitive advantage Also has

a modernized, NABL accredited High-voltage Laboratory, used

for internal and 3rd party testing

Organization Chart of SEGL

P.A.Jain Bharatesh College of Business Administration, Belgaum

Chairman

Vice Chairman

Managing Director

Executive Director

Group COO

GM- HR

President Marketing

Sr Manager Marketing

Officers Marketing Officers Finance

GM Finance

Sr Manager F & A

President Plant

Vice President (tech)

GM Production

Vice President (tech)

MaintenanceCeramic LAB LAB

Shaping Slip House Dryer/Glaze/Klin Design Planning Post Klin

Unit -1

Sr.V.P Purchase

Manager Stores

Page 13: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

IMS Policy

Quality, Environmental, Health and Safety Policy

We, at SGEL P.N.Kuppam (TN) are committed to Design, Develop and

Manufacture, Testing and Supply High Voltage and Extra High Voltage

Alumina porcelain insulators up to 765KV for power transmission and

distribution and also to carry out all Electrical and Mechanical tests as

mutually agreed to meet the customer’s requirements.

To Achieve The Above We Are Committed To:

Review of process, product and services to meet the customer’s

requirements.

Prevention of pollution and conversation of natural resources.

Provide plant and equipment and tools to ensure safe work practices.

Prevention of incidents and near miss.

Provide personnel protection equipments for all.

Complying with relevant legal requirements and other requirements.

Communicating the policy to all employees and other interested

parties to elicit their participation.

Working towards continual improvement in Quality. Environmental,

Health and Safety Management System Performance.

Taking suitable actions by periodic management review of Integrated

Management System (IMS) Policy and objectives for continual

improvement.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Process control

Mech. Maint Electrical Maint

Project

Cutting Ball Mill

Filter Process Assembly

Peg Mill /PED Testing

Page 14: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

And involve all SGEL employees and other all persons working for or

on behalf of SGEL and third parties by guided trainings.

Promoter’s Group

P.A.Jain Bharatesh College of Business Administration, Belgaum

Name Mr.Padam J.ChallaniDesignation Chairman Current responsibilities

Strategic decision-making

Age 52 years Qualification BSc(Chemistry)Experience 30 years in a variety of industries like infrastructure

development and financial services Net worth Rs.823.13 lakhs on August 8,2006

Name Mr. B. Prakaschand JainDesignation Managing Director Current responsibilities

Strategic decision-making

Age 53 years Qualification Graduate Experience 28 years, which includes time spent managing the

jewellery business of Prakash Gold Place Private Limited, a group company.

Net worth Rs. 140.43 lakhs as on March 31, 2006

Name Mr.Abhilash Mutta Designation Executive Director (Plant)Current responsibilities

Production development and expansion management

Age 28 years Qualification BA(Economics) Experience Over 7 years experience in gold jewellery

manufacturing, wholesale and retail marketing at Prakash Gold Place Private Limited.

Page 15: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Product Portfolio – Porcelain Insulators

P.A.Jain Bharatesh College of Business Administration, Belgaum

Insulator type

Hollow DiscSolid Core

Used in switch gears (circuit breaker, lighting, arrestors. Lasolaters and

transformer)

Used in T&D line

Station/ Bus post

Railway

Traction

Long Rod

Used in Sub Station Used in T&D lines Used in Railway

Name Mr.Ajeeth P. Challani Designation Executive Director Current responsibilities

Marketing management

Age 28 yearsQualification B.E (Electrical), M.S from USAExperience 7 years; this includes internships undertaken

while pursuing academics.

Page 16: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Product Portfolio - Porcelain Insulators

Long Rod Insulator Disc Insulator

P.A.Jain Bharatesh College of Business Administration, Belgaum

Used in Sub Station Used in T&D lines Used in Railway

Page 17: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Post Insulators Railway Insulators

Hollow Insulators in Hollow Insulators in Transformer

Circuit Breaker

Key Client of Saravana Global Energy Limited.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 18: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Marketing Department

Procedures used by Marketing Department in Saravana Global Energy

Limited.

For new enquires and contracts.

The company may receive enquires from the customers by the

following means.

a) Verbal request.

b) Written enquires.

c) Personnel visit of customers to the company.

d) Tenders in media or internet.

1) Contact potential customers and generate enquires for the products

marketed by the company.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 19: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Note: if any broachers containing product quality requirements are

printed for generating product quality requirements are printed for

generating product enquiries, they must be prepared in co-ordination

with drawing department and must be approved by chairman.

2) Receive the enquiries.

3) Review of the enquiries in co-ordination with design and drawing,

production and quality assurance depts. Where needed and make

suitable recommendation.

4) Each offer shall contain a minimum of the following.

a) Description of the item.

b) Quantity

c) Delivery

d) Price

e) Payment terms

f) Drawings

g) Technical Details

h) Validity of offer

i) QAP(If Required)

5) Review the offer before Submitting

6) Submitting the offers

7) Enter the details of the offers/quotations in the offer register (Private

Parties). Enter the details of the offer/tender in computer for

Government tenders (Active Tenders Statement)

8) Follow-Up of the offers/quotations with the customers.

9) Receive the order

10) Compare the order with offer/quotation using order review form

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 20: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

11) In case of any deviation from the offer of the requirements,

resolve the same with the customer by discussions/correspondence

12) Submit the necessary documents like drawings for approval,

Contract documents, Bank Guarantees, Quality Assurance Plan and

type test certificate if required in order

13) Co-ordinate the technical/ quality department. Or drawing

department. For preparing plans or drawing, wherever necessary

14) Get the order amendments for the customer, if required

15) On receipts of Drawing approval/QAP approval and technical

clarification send the details to Drawing/ QA/

Testing/Technical/Department as applicable for their record.

16) Send the order acceptance to the customer.

17) Enter the order details in the registers for Government Party

order, private party order and export order.

18) Prepare monthly statement of order received in the month

19) Prepare monthly statement for pending.

20) Review the order for completeness and prepare the work order

reviewing with order review.

21) File the order in the order file having party name, for private

party and party name and P.O number for government party.

22) Prepare the work order on the basis of the order details.

23) Review the work order and issue to various departments.

24) In case any amendment of contract during execution is received

discuss such amendment with concerned department.

25) If amendment are agreeable, issue amendment to the work order

with copy to various department.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 21: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

26) Inform the customer for acceptance or otherwise such

amendment with necessary details.

27) For private party order, in case of delay in delivery, inform the

details to the concern area sales office.

Customer satisfaction Data Sheet

To,

M/s__________________________

Dear Sir,

We have executed your various order of insulators in past hence you

are requested to please provided your feedback/suggestion on the following

points so that we can improve/maintain your satisfaction level.

SL.N

o

Description Excellent Good Average Below

Average

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 22: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

1 Response Time

2 Submission of Offer, Drg

and Test reports in time

3 Competitiveness/Price of

offer

4 Completeness of offer

5 Timely Delivery

6 Quality of Material

7 After Sales Response

8 Availability of concerned

persons

Yours Faithfully

For Saravana Global

Energy Limited

Packing and delivery

Procedure of packing and delivery used by the Saravana global energy

limited

I) Wood

1) Monthly requirement of wooden creates are sent to sub contractor

/stores based on dispatch plan.

2) Creates are received from supplier, stores in-charges will verified the

quantity, quality. If found defective the same will be sent for repairing

and the used after correction.

3) Dimensions are checked against purchase order but need not be

rejected for variation if such wood can be used for other size of crate

than which is intended for.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 23: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

4) Rejection will be segregated and will be informed to supplier

II) Storage of insulator/ packed insulator

1) The tested insulator with sticker showing “TESTED”/ for solid core and

inspect for hollow insulator stamped are by ware house from testing /

inspection department. The insulator is transferred to ware house.

2) The loose insulator transferred by testing are stacked drawing wise,

insulator are packed as per the requirement of the dispatched.

3) Packed insulators are stacked drawing wise in ware house area. The

drawing number and quantity in stacks are indicated suitably.

4) The ware house stock book is physically checked on every 1st day of the

month and if variation is noticed, the same is reconciled.

Human Resource Department

In Saravana Global Energy Limited they are 550 Employees. In

SGEL they have 5 shift for working they are classified in A Shift

which is from 6 am to 2 pm, B Shift which is from 2 pm to 10 pm.

C Shift which is from 10 pm to 6 am, General Factory Shift

which is from 8 am to 5 pm and General Office Shift which is

from 10 am to 6 pm. In SGEL minimum 6 months training is given

employee of the company. The training is given on the job

Training and off job Training. The salary to the employees is given

on every 7th of the month. The employees are provided with

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 24: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

different facility like Compensation, Bonus, P.F and Medical

Insurance Policy of Rs 200000/-.

The Saravana Global Energy Limited recruits people by the

following method of Human Resource management. They are

Through Job Portals : Through different web site like

Nauraki.Com, Monaster.Com etc

Personnel Reference : In this method the candidates are

selected on the basis of personnel reference of the existing

employees or manager they bring their relatives or friends

for job in the company.

Campus Recruitment : In this type of recruiting process the

organization goes to various institutions for selecting the

best people for the organization and to bring fresh blood and

talented people in the organization to reach the goal of the

company. Bhushan Steel has been to Engineering college of

Kanpur to select employee for the organization.

Data Bank : In this method the company keeps a record of

resumes which they collect from the internet or through

personnel meet with the manager. This resume may be used

in future to meet it employee need of the company.

Induction : After recruiting a person in organization the

person may need some kind of training. So the HRD looks

after this kind of training they keep different kind of

induction programme for the employees which help them to

get trained in the particular field in which they are weak

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 25: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Training methods in the Saravana Global

Energy Limited.

Training need for the employees is identify by the respective

Head of the Department.

Human Resource Department prepares the agenda or

calendar for the particular training programmed.

Deciding upon the type of training need for the employee.

Arrangement of training programme according to agenda or

calendar.

Training evaluation.

Trainer’s feedback from the employees.

On the job training.

Off the off job training.

The function of Administration

1. Time Management: - They have to look after the staffs,

absenteeism, late coming, early going, leave, leave without

information, leave with wages including sick leave with support of

Employees State Insurance Corporation (ESIC) medical

practitioner, issue of appointment, issue of identity cards,

disciplinary action etc.

2. Payroll & Compensation: - They have to look after

preparation of salary, preparation of wages to the employee,

preparation of Challans, checking of Challans, submission of

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 26: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Challans to the bank as per stipulated time laid down by the acts,

distribution of salary, wages, credit into their saving account with

the bank, submission of provident fund in case of resignation of

employee and worker, submission of provident fund form & ESIC

form of the employee workers to the respective department.

3. Administration management: - They have to look after

checking of traveling bills of the staff, booking of air travels,

railway travels, housekeeping, control of the security people, and

control of kitchen (canteen) for hygienic food for the eligible staff,

to look after the maintenance of the vehicles owned by the

company i.e. servicing and repairing of the vehicles.

Finance Department

Saravana Global Energy Limited Financial statement is prepared in

accordance of with generally accounting principles, applicable accounting

standards and in accordance with the relevant requirements of the

companies Act 1956. Deprecation on fixed assets is provided on Straight Line

Method. It is also prepared under Historical Cost Convention method, Sales

are recognized on dispatch of goods and export sales have been accounted

on realization basis. The company generally follows the mercantile system of

accounting and recognized significant of income and expenditure on accrual

basis.

Balance Sheet

Particulars 2008 2009

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 27: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Sources of Funds

Share Capital 261952770 261952770

Reserves and Surplus 1178514159 1175391940

1440466929 1437344710

Loans Funds

Secured Loans 991151291 92921072

Deferred Tax Liability(Net) 65662637 60570335

2497280857 1590836117

Application of Funds

Tangible Fixed Assets

Gross Block 1160265543 878408130

Less : Accumulated Deprecation (130276763) (67373710)

Net Block 1029988780 811034420

Capital WIP including Capital Advance 77641272 24629889

1107630052 835664309

Foreign Currency Monterey item translation

difference account

3644993 Nil

Investment 113407807 220276373

Current Assets Loans and Advance

Inventories 268157928 171388409

Sundry Debtors 377471347 406037333

Cash and Bank Balance 619845359 26005294

Other Current Assets 989941 Nil

Loans and Advance 78315117 73467381

1344779692 676898417

Less : Current Liabilities and Provision

Current Liabilities 63278631 86121205

Provision 8903056 55881777

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 28: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

72181687 142002982

1272598005 534895435

2497280857 1590836117

FUTURE PLANS

New Manufacturing Plant

Business Plan Summary

New plant with a capacity of 24,000 tons p.a to come up near

Chennai

Plant would manufacture entire range of Porcelain Insulators

o Hollow Insulators (used in Power Equipments like

Transformers, Isolators, Lightning Arresters etc)

o Post Insulators (used in Sub-Stations)

o Disc & Long Rod Insulators (used in T&D Lines)

o Traction Insulators (Used in Railway Electrification)

Potential for Forward Integration – Hollow Insulators form

majority of the product cost of Switch Gears

Project Details

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 29: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Land acquisition is in progress & suppliers have been identified

for Plant & Machinery. Total estimated cost of project - Rs. 2,000

Mn

The plant would be operational in march 2010 & would initially

have an installed capacity of 6000 tons p.a. This would gradually

go up to 24,000 tons p.a in a year

The new plant would cater to the strong Indian and international

demand for porcelain insulators – About 40% production to be

exported

The proposed unit will also have in-house R&D and pilot plant

facility for continuous up gradation of technology and capacity

optimization

Strong customer relationships provide a ready market

PROBLEM IDENTIFICATION

The study done during the project at Saravana Global Energy

Limited was not given to me and was asked to find it during my stay at the

company. The study started with the introduction to the company and during the

interaction with all the department heads I found that the company is facing

problem regarding employee absenteeism and the employees are not satisfied.

So taking that into consideration I prepared a Questionnaire through which we

can get answers as to what is the main reason for absenteeism and all other

related issues like Job satisfaction. The Survey has been conducted from

employees in order to find out the satisfactory level of the employees towards

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 30: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

welfare measures of Saravana Global Energy Limited in Peddunaicken kuppam

at Cuddalore.

The questionnaire was prepared with the consultation of the H.R.

head and the information that was collected during the interaction with different

people of the same organization.

According to the principle, industry has an obligation or

duty towards its employees to look after their welfare. Employee

welfare is also highlighted as a state policy in the directive

principles of India constitution

The sample size chosen for the study was 50 employees

The report further would give an in detailed study regarding the

problem through a questionnaire.

Study on Employ’s Welfare Measures in Saravana Global Energy Limited, Kurinjipadi, and Cuddalore District

Questionnaire

1. Name __________________________________

2. Age classificationBelow 25 year ______ 25 to 30 year ______ 30 to 35 year _____ Above 35 year ______

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 31: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

3. Marital status Married_______ Unmarried ____

4. Department _________________

5. Employee I.D. no_____________

6. Qualifications

Below SSLC_____ SSLC_____

Diploma____ PG_____

7. Sex Male_____ Female_____

Canteen Facility

8. Do you take free canteen foods? Yes____ No_____

9. Do you feel food provided in company is hygiene? Fully Satisfied_____ Satisfied______ NoOpinion_____ Dissatisfied_____

10. Do you take canteen food? Yes____ No______

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 32: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

11. Are you satisfied with canteen service?

Fully Satisfied_____ Satisfied______ No Opinion_____ Dissatisfied_____

12. Are you satisfied with your canteen food? Fully Satisfied_____ Satisfied______ No Opinion_____ Dissatisfied_____

13. How do you feel the cost of food in canteen? Very High ___ High______ Moderate___ Cheap_____

Working Condition Facilities 14. Do you have adequate ventilation facility?

Good____ Better____ Average____ Bad_____

15. How do you feel lighting facility in your company?

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 33: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Fully Satisfied_____ Satisfied______ No Opinion_____ Dissatisfied_____

16. Does the machines are maintained in good condition? Good____

Better____ Average____ Bad_____

17. How do you feel about dust and fume in the company?Sometime_____

Never____Always_____

High_____

18. How do you feel about the safety equipment provide in your company?

Fully Satisfied_______ Satisfied______ No Opinion_______ Dissatisfied______

19. Are you satisfied with the working hours of the company?

Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____

20. How is your relationship with your Co-workers? Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____

21. How is your relationship with your superiors?

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 34: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____

Transport Facilities

22. Are you satisfied with bus facility given by the company?

Fully Satisfied_______ Satisfied______ No Opinion____ Dissatisfied_____

23. Do you take free transport facilities?Yes_____ No_____

24. How often do you remain absent, due to transport facility in a month?Daily _____ Weekly Once____ Weekly Twice____ Monthly Once_____ Monthly Twice____ Monthly Thrice____

Health Facilities

25. Are you satisfied with medical facility in your company?Good____

Better____ Average____ Bad______

26. Does the Management provide washing soap in your company?

Yes____ No____

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 35: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

27. Are you satisfied with rest room facility in your company?

Good____ Better____ Average____ Bad______

28. How do you feel about bath room and toilet facility? Good____ Better____ Average____ Bad______

29. Is working area kept clean in your company? Good____ Better____ Average____ Bad_____

30. Do you have satisfied Medical insurance policy? Fully Satisfied_______

Satisfied______ No Opinion____ Dissatisfied______

Uniform Facilities

31. Do you have satisfied uniform cloths facility?Yes_____ No_____

32. Are you satisfied with your uniform cloth?

Yes_____ No_____

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 36: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

33. Do you thinking yearly changing the uniform in your company?

Yes_____ No_____

34. Do you think department wise change for uniform?Yes_____ No_____

STATEMENT ON EMPLOYEE WELFARE

Employee welfare means” Anything done for intellectual physical moral

and economic betterment of the worker whether by employers by

government or by other agencies, over and above what is laid down by law

or what is normally excepted on the part of the contacted benefits for which

workers may have bargained”.

The factors which motivate workers to produce more are increased

Responsibility, Advancement, Growth, Achievement, good working

environment and the work itself. In the company I found that the employees

were not happy with the working conditions provided like cleanliness as the

working area is covered by dust and fume which makes it unhealthy

environment. The rest rooms provided are not good and is not well

maintained. The absenteeism problem is the main cause and it is because of

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 37: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

unhealthy food, canteen facility and the transportation facility that is

provided is not good as only one bus is provided.

The “OXFORD” dictionary defines employee welfare as efforts to make like

worth of living for workmen.

Benefits of the Employee Welfare:

1) It helps to improve Recruitment. As the job becomes more attractive,

more efficient employees can be recruited.

2) Employee welfare improves the Morale and Loyalty of workers by

making them happy and satisfied.

3) It reduces labour turnover and absenteeism. There by building a table

workforce.

4) Improvement in Material, Intellectual and Cultural condition of life

protects workers from socials evils like drinking, gambling, prostitution

etc

Data Analysis and Interpretation through Questionnaire

Distribution of respondents on the Basis of Age

Age in years No.of.Respondents Percentages

Below 25 years 15 30

25 to 30 25 50

30 to 35 6 12

Above 35 4 8

Total 50 100

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 38: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Interpretation:

The above table shows the distribution of respondents based on their age. 30% of the

respondents are in the age group below 25 years, 50% of them are in the age group 25 to 30

years, 12% of them are in the age group 30 to 35 years and 8% of them are in the age group

above 35 years.

below 25 25 to 30 30 to 35 above 350

10

20

30

40

50

60Age

Age

Table: 2

Distribution of respondents on the basis of Education.

Educational

status

No. of Respondents Percentage

Below SSLC 15 30

SSLC 25 50

U.G 10 20

P.G 0 0

Total 50 100

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 39: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Interpretation

The above table shows the distributions of respondents based on their educational

status.30% of the respondents are studied below SSLC, 50% of them are SSLC holders, 20% of

them are U.G degree holders and0% of them are P.G degree holders.

Below SSLC SSLC U.G P.G0

5

10

15

20

25

30

35

40

45

50

Table showing Qualifications

Table showing Qualifications

Table 3 Marital Status

Status No. Of. Respondents Percentage

Married 20 40

Unmarried 30 60

Total 50 100

Interpretation:

From the above table it is seen that 40% of employees are married and remaining 60%

are unmarried.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 40: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Married Unmarried0

10

20

30

40

50

60

70

Employees Martial Status

Employees Martial Status

Table 4

Opinion of Employees towards Hygienic food of the canteen

particulars No of Respondents Percentage

Fully Satisfied 20 40

Satisfied 2 4

No Opinion 3 6

Dissatisfied 25 50

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 41: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 40% of them are fully satisfied, 50% of them are satisfied, 6% of

employee did not give any opinion and remaining 4 % were dissatisfied.

Hygenic Food

Fully satisfiedSatisfiedNo OpinionDissatsified

Table: 5

Opinion of Employees towards taking food in canteen

Particulars No of Respondents Percentage

Yes 38 76

No 12 24

Total 50 100

Interpretation:

From the above it is seen that 76% of respondent are Yes and 24% of them respondent No.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 42: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Yes No0

10

20

30

40

50

60

70

80

Food From Canteen

Food From Canteen

Table: 6

Opinion of Employees towards cost of food in canteen

particulars No of Respondents Percentage

Very High 7 14

High 9 18

Moderate 24 48

Cheap 10 20

Total 50 100

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 43: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 14% of them say it is very high, 18% of them it is high, 48% of employee

says it is moderate and remaining 20 % said is cheap.

Very High High Moderate Cheap0

5

10

15

20

25

30

35

40

45

50

opinion on canteen food

opinion on canteen food

Table: 7

Opinion of Employees towards ventilation facility in working area

particulars No of Respondents Percentage

Fully Satisfied 25 50%

Satisfied 20 40%

No Opinion 00 00%

Dissatisfied 05 10%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 44: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 50% of them are fully satisfied, 40% of them are satisfied, 0% of

employee did not give any opinion and remaining 10 % were dissatisfied with the ventilation in

the company.

Opninion on Ventilation Facility

High SatisfiedSatisfiedNo OpnionDissatisfied

Table: 8

Opinion of Employees towards lighting facility in working area

Particulars No of Respondents Percentage

Fully Satisfied 28 56%

Satisfied 15 30%

No Opinion 02 04%

Dissatisfied 05 10%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 45: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 56% of them are fully satisfied, 30% of them are satisfied, 04% of

employee did not give any opinion and remaining 10 % were dissatisfied with the lighting in the

company.

Fully Satisfied Satisfied No Opnion Dissatisfied0

10

20

30

40

50

60

Opnion on Lighiting Facility

Opnion on Lighiting Facility

Table: 9

Opinion of Employees towards Machine in company.

Particulars No of Respondents Percentage

Fully Satisfied 29 58%

Satisfied 19 38%

No Opinion 02 04%

Dissatisfied 00 00%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 46: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 58% of them are fully satisfied, 38% of them are satisfied, 04% of

employee did not give any opinion and remaining 00 % were dissatisfied with the Machine in the

company.

Fully Satisfied Satisfied No Opinion Dissatisfied0

10

20

30

40

50

60

70

Opinion on Machine

Opinion on Machine

Table: 10

Opinion of Employees towards Dust and Fume in working area.

Particulars No of Respondents Percentage

Sometimes 8 16%

Never 16 32%

Always 9 18%

High 17 34%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 47: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 16% of them say that sometimes, 32% of them say never, 18% of

employee said always and remaining 34 % said it is high dust and fume in working area of

company.

Table: 11

Opinion of Employees towards Safety Equipment provide in Company

Particulars No of Respondents Percentage

Fully Satisfied 22 44%

Satisfied 12 24%

No Opinion 6 12%

Dissatisfied 10 20%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

SometimesNever

AlwaysHigh

0

5

10

15

20

25

30

35

Opinion on Dust and Fume

Opinion on Dust and Fume

Page 48: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 44% of them are fully satisfied, 24% of them are satisfied, 12% of

employee did not give any opinion and remaining 20 % were dissatisfied with the safety

equipment provided in the company.

Fully Satisfied Satisfied No Opinion Dissatisfied0

5

10

15

20

25

30

35

40

45

50

Opinion towards Safety

Opinion towards Safety

Table: 12

Opinion of Employees towards Medical facility in company.

Particulars No of Respondents Percentage

Good 29 58%

Better 19 38%

Average 02 04%

Bad 00 00%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 49: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 58% of say it is good, 38% of them said it better, 04% of employee said it

is average with the medical facility in the company.

Opinion Towards Medical Faiclity

GoodBetterAverageBad

Table: 13

Opinion of Employees towards Rest Room facility in Company

Particulars No of Respondents Percentage

Good 14 28%

Better 13 26%

Average 20 40%

Bad 03 06%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 50: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 28% of said it is good, 26% of them said it better, 40% of employee said it

is average and 6% of employee said it is bad facility for rest room in company.

Good Better Average Bad0

5

10

15

20

25

30

35

40

Opinion Towards Rest Room Facility

Opinion Towards Rest Room Facility

Table: 14

Opinion of Employees towards Working Area Cleanness in Company

Particulars No of Respondents Percentage

Good 23 46%

Better 16 32%

Average 09 18%

Bad 02 04%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 51: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 48% of said it is good, 32% of them said it better, 18% of employee said it

is average and 4% of employee said that working area in company is kept clean.

Opinion Towards Cleanness

GoodBetterAverageBad

Table: 15

Opinion of Employees toward Medical Insurance Policy in Company

Particulars No of Respondents Percentage

Fully Satisfied 15 30%

Satisfied 22 44%

No Opinion 05 10%

Dissatisfied 08 16%

Total 50 100%

Interpretation:

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 52: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

From the above table 30% of them are fully satisfied, 44% of them are

satisfied, 10% of employee did not give any opinion and remaining 16 %

were dissatisfied with the Medical Insurance Policy in the company.

Fully Satis-fied

Satisfied No Opinion Dissatsfied0

5

10

15

20

25

30

35

40

45

Opinion Towards Medical Insurance Policy

Opinion Towards Medical In-surance Policy

FINDINGS

50% of the respondents employee belong to the age

group of

25 to 30

Most of the Respondent were holding SSLC

It is found that 50% of the Respondent says that they are

not satisfied with the food and says that it’s not hygienic.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 53: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Majority of the Respondent consume from the canteen.

It is founded that only 40% of the Respondents were

satisfied with canteen service.

It is observe that only 40% of the Respondents are

satisfied with quality food.

Almost 48% of the Respondent says the price they pay for

their food is moderate.

Majority of the Respondent are happy with the ventilation

facility.

It is observed that 56% of the Respondents are highly

satisfied Lighting facilities.

Almost 58% of the Respondents say that the machines are

maintained well.

It founded that 50% of the Respondent says that there are

dust and fume.

It is observe that 44% of the Respondents are satisfied

company safety equipment.

It is found that the Respondents were not satisfied with

the transport facility provided by the company.

It is found that 58% of the Respondents says the Medical

Facility is good.

It is observed that only 40% of the Respondents say that

Rest room provided is averagely maintained and are not

so good..

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 54: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Majority of the Respondent say the companies provide

proper medical facility.

It is observe that 58% of the respondents say it’s better to

have department vice uniform.

SUGGESTION

After the Study that I carried out at Saravana Global Energy ltd for a span of one month where in I found out some issues which the employees were facing and in turn even the company is affected by this. To find out the same problems we carried out a sample questionnaire which included a Sample size of 50 employees. After seeing the questionnaire and the facts that we collected through the questionnaire in the company there

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 55: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

are few suggestion that I want to make to the company which can help them to overcome these problems

The company should improve the canteen facility.

The Food provided by the canteen does not satisfy the

needs of the employees working there. So to satisfy

them they should improve the food quality and provide

healthy food.

The company should arrange for better Transport facility for

their workers.

The company is currently providing one bus facility

where the employees are asked to come through the

same bus and go through the same. The factory is

25kms far from city where maximum employees reside.

If they miss the bus they can’t board any other means

as it costs to the employees. Due to this the problem

faced is there is high absenteeism in the company. A

better transport facility would cost a little to the

company but then would reduce absenteeism and

improve productivity.

The company should improve the Rest Room facilities.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 56: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

The rest room provided by the company is not in a good

state. It lacks in cleanliness which de motivate the workers

from using it. So a proper and clean rest room is

recommended.

The company should provide Children education Loan facility

to its employee.The company to improve the loyalty from their employees towards the company and reduce absenteeism can provide their employees loans for their children’s education.

The company should provide department vice uniform.This will help the company to differentiate its employee’s department vise. This will help the supervisor to control the employees well and there won’t be any problem regarding employees wasting their time and reduce the productivity.

There is high absenteeism in the company to overcome this problem and to attract employees from not taking unnecessary leave the company can provide additional incentive for those who are regular like the one who comes whole month and no leaves taken providing additional amount of 500rs or the amount which the company feels feasible. This will reduce absenteeism and increase productivity.

Keeping the work environment CleanIt is found that there are dust and fume all over the working place which keeps the working environment unhealthy. So bit more concentration of cleaning would motivate employees working there.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 57: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

SWOT ANALYSIS OF THE COMPANY

STRENGTH

High financial flexibility supported by the financial strength

of the promoters.

Well-defined organizational structure.

Strong customer profile.

ISO/IEC 1705:1999 – NABL accreditation for mechanical and

electrical testing are certified

Good will

Good market share

Well established marketing setup.

WEAKNESS

High rate of absenteeism.

No proper transport facilities.

No proper rest rooms.

No proper canteen.

No proper welfare employee welfare.

No Motivation policy

OPPORTUNITY

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 58: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

Expansion.

New advance technology.

Can capture more market.

THREATS

Competition.

Government policies.

CONCLUSION

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 59: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

The study was carried out by to determine the welfare

measure in Saravana Global Energy ltd .The employees is back

bone of company. So they have to be properly satisfied to make

them more productive and efficient in their working.

In the study I have provided with welfare measures and suggestion to the Company which can help them to improve its productivity and reduce the problems which the employees are currently facing which will motivate workers. Working ambience is very crucial so the report concentrates on importance of good working condition and how an employee gets motivated or de-motivated by this. It also concentrates on the productivity of the company as how the company is affected by the problems faced by the employees, as there is high absenteeism due to transport services to reach the working place and no proper rest room facility. And the food provided to the employees was not healthy which created absenteeism and the employees were not satisfied. In this report we have discussed all the issues and implementation of all the suggestion can help the company to sort out all the issues.

P.A.Jain Bharatesh College of Business Administration, Belgaum

Page 60: saravana global energy ltd2main

Saravana Global Energy Limited, Cuddalore

BIBLIOGRAPHY

1. Gupta C.B. (1996) HUMAN Research Management - New

Delhi, Sultan Chand & Sons

2. Saravana.com

3. www. Citehr.com

4. www. Google.com

5. Annual Report of the Company

P.A.Jain Bharatesh College of Business Administration, Belgaum