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1

e-Cargo Track

↗ Track Sponsored by:

2

Welcome Address

↗Stephen Gunning

↗ Managing Director, IAG Cargo

3

Opening Remarks

↗Remarks by Descartes

4

De-mystifying the GACAG e-freight

Roadmap

↗Sue Presti, TIACA

↗Chris Welsh, GSF

↗Jan Vreeburg, KLM

GACAG e-

freight

Roadmap

December

2012

Pillar II – Digitize core transport

documents

Pillar II

Pillar III – Digitize

commercial/special cargo

docs

Pillar III

Roadmap to paperless air cargo

6

Shipper

Export

Customs/

Regulators

Import

Customs/

Regulators

Carrier

Consignee Origin

GHA

Destination

GHA

Origin

Forwarder

Destination

Forwarder

Pillar I – Build e-freight

Route Network (e-

Customs network)

Pillar I

e-freight Roadmap - Target 2015 II – Digitization Core

Transport Docs

III – Digitization

Commercial and

Special Cargo docs

Shipper

Customs

and

Regulators

Forwarder Handler

I – Global e-Customs (e-

freight) Network

IATA (GACAG support) IATA (FIATA support) FIATA & GSF

Forwarder

Airline

Airline

80% world trade lanes

allow paperless air

cargo transport

• 100% e-AWB,

• e-House Manifest, e-

Flight Manifest

capability on e-freight

trade lanes

Use of e-pouch for

large set of cargo

shipments

2015 Goal

Lead

Roadmap – Targets for 2013 II – Digitization Core

Transport Docs

III – Digitization

Commercial and

Special Cargo docs

Shipper

Customs

and

Regulators

Forwarder Handler

I – Global e-Customs

Network (e-freight

network)

Forwarder

Airline

Airline

• Pilot paperless

process in at

least two BRIC

• Achieve 45%

market coverage

Achieve 20% e-AWB

penetration

Develop industry

plan to digitize the

commercial and

special cargo docs

2013

TARGETS

Industry Leadership – e-freight

e-freight Central Action Group (eCAG)

GACAG e-Commerce Task Force

(ECTF)

e-freight local

Support

Groups (Brazil,

Russia, India,

China,...)

e-AWB

Advisor

y

Group.

e-

House

Mfest

Task F.

e-

SDDG

Task

Force

Network dvlpmt Core transport docs Commercial and special docs

e-CSD

Task

Force

e-Flight

Manife

st TF?

Other

docs in

future?

e-freight

program

Governance

Industry

Guidance/

coordination

Document specific or

advocacy groups

LAPB*

(Health

Certific

ate)

9

10

e-AWB: Dream or Reality?

↗Patrice About

↗ Head of Engineering, Air France Cargo

e-AWB : An industry dream?... …Or a world reality ?

Mr Patrice ABOUT – Head of Air France Cargo Engineering

7th World Cargo Symposium – March 13th, 2013

Introduction

- How many of you received their salary in bank notes from their employer ?

- How many of you are going to pay the hotel with bank notes when

checking out ?

- How many of you have travelled to this conference using an ATB ticket ?

- How many of you have experienced a problem with their flight booking

because their travel agent did not fill in properly their PNR ?

Business Case : for e-v-e-r-y-b-o-d-y !

Documents flow

The XXth way – All documents are flying


Documents flow

The «ECC» target

100% e-AWB but all other documents flying


Current scope

100% e-AWB + 20 e-Freight documents in 44 Countries

Documents flow


Documents flow

The reachable long term goal



Jackpot !

Money time


e-AWB for Cargo? Like Minority Report for the Police ?

Start of IATA initiative in March 2009

Still, rate of adoption very low, and very slow.

> XXIInd century technology ?

2012 Industry status :

• e-AWB : 7 % on total awb

• Industry FWB coverage = 54%

• Massive percentage of incomplete FWB’s

• FWB official non-quality = 1,5%

• Eligible Countries ( MP4+MC99 ) = 127 (out of approx. 220)

The way forward

Growth comparison between AFKL eTicket and

e-awb|e-freight perspectives

What do we need ?

- A long term vision towards 100% paperless (all documents, all

countries)

- A huge momentum on FWB

- A momentum on IATA Multi Lateral agreement

- A momentum on e-Freight

Accuracy of FWB

FWB/5

057-82898561CDGSCL/T1K18

RTG/SCLAF

SHP

JAS JET AIR SERVICEFRANCE.

JAS JET AIR SERVICEFRANCE

CDG

/FR

CNE

JAS FWD TRANSPORTES INTERNACIONAL.

JAS FWD TRANSPORTES INTERNACIONAL

SCL

/CL

AGT//2047164/7711

/JAS JET AIR SERVICEFRANCE.

/77990 LE MESNIL-.

CVD/EUR//PP/NVD/NCV/XXX

RTD/1/P1/K18/CQ/W18/R19.44/T349.92

/NG/CONSOLIDATION AS PER

OTH/P/XDC7.5

PPD/WT349.92

/OC7.5/CT357.42

ISU/26FEB13/CDG

REF///AGT/JAS/CDG

Shipper name =

shipper adress

Consignee name =

consignee adress

Incomplete description

Incomplete agent adress

Obsolete FWB version

Lack of critical informations :

- Customs and Security

- Handling special care

- SHC codes

AFKL Experience

2 airlines, 2 IT systems, but merging processes.

• On KL : 28 EDI signed export AMS = 3500 e-awb monthly

• On AF : 1 EDI signed export CDG = 400 e-awb monthly

• On AFKL : some joint tests are done export SIN, HKG.

2013 forecast for AFKL

> Delivery of cornerstone IT tools Q2 + multi-lateral agreement

LIFT OFF !

Target on Dec 2013 = 25 % e-AWB on eligible trade lanes !

Conclusion

- FWB needs to dramatically increase in quality and

quantity

- Multilateral Agreement is a major step

- New eligible countries and documents are key

- Link with e-Freight is the only way !

THANK YOU

Should you have any question ?

Mr Patrice ABOUT

Intl e-bank

Account number : PCGTF1457/XCD

Georgetown

Cayman Islands

7th WORLD CARGO SYMPOSIUM

DOHA 12-14 MARCH 2013

Coffee Break Sponsored by

30

Rolling out e-AWB Worldwide

Successfully

↗Venky Pazhyanur

↗ e-Freight Advisor with Delta Cargo Operations,

Delta Airlines

Delta e-AWB story

World Cargo Symposium - Doha 12 -14 March 2013

Current position

• 18% international and full domestic penetration

• Ex/ATL and JFK to EU and Asia

• Ex/ EU and Asia to US

• Ex/Latin America started in Feb out of SCL

32

33

Current coverage

TLV

BRU

FCO

AMS PRG

HKG

SIN

LHR

JFK

Outbound

TLV

BRU

MAD FCO NRT

AMS PRG

USA

Inbound 6 5 6 4 6

DL e-AWB shipments per month

BKK

ATL

SCL

• Booking

• Master Air waybill

• House manifests

34

Roll out strategy and what is ahead

Delta e-AWB Rollout

Processes Customers

Legal Technology

Multi lateral agreements to increase adoption

Technology innovation to increase information

exchange CBP engagement to

increase ex/US adoption

Process flexibility to handle local rules

35

Current coverage

TLV

BRU

FCO

AMS PRG

HKG

SIN

LHR

JFK

Outbound

TLV

BRU

MAD FCO NRT

AMS PRG

USA

Inbound 1 6 5 4 3


BKK

ATL

“The electronic aspect is essential for the cargo industry, and Delta Cargo will continue to champion this effort within Delta and throughout the industry”

in Air Cargo News 14 Feb 2013

36

Commitment to the program

Tony Charaf, Senior Vice President, Chief Cargo

Officer, Delta Cargo

37

The New Multilateral e-AWB Agreement:

Sign Once, Connect All

↗ Moderator ↗ Jean-Christophe Rossand, Manager, Cargo Business Process Standards

Adoption, IATA

↗ Panelists ↗ Christine Barden, Director, Head of Transportation Processes, Swiss WorldCargo

↗ Diego Sandoval, Commercial Development Senior Manager, LAN Cargo

↗ Jeannette Goeldi, Global Head of Standards & Governance Air Freight, Senior

Vice President, Panalpina Management Ltd.

↗ Sebastian Heilmann, Project Manager, Global Air Freight, Schenker AG

38

The new multilateral

e-AWB Agreement

Panel

Moderator: JC Rossand, IATA

MULTILATERAL

AGREEMENT

39

Short introduction to the

multilateral e-AWB agreement

40

What is an AWB?

Front Reverse

Electronic

messages Signed e-AWB

agreement

+

+ e-AWB

Paper

AWB

41

We welcome our panelists!

↗ Christine Barden, Director, Head of Transportation Processes,

Swiss WorldCargo

↗ Diego Sandoval, Commercial Development Senior Manager, LAN

Cargo

↗ Jeannette Goeldi, Global Head of Standards & Governance Air

Freight, Senior Vice President, Panalpina Management Ltd.

↗ Sebastian Heilmann, Project Manager, Global Air Freight,

Schenker AG

42

IATA multilateral e-AWB agreement

43


44

Bilateral agreements

(Available RP 1670)

Multilateral agreement

(new)

MULTILATERAL

AGREEMENT

e-AWB agreements

45

e-AWB targets set by the IATA board

2013: 20% e-AWB where feasible*



* Feasible:

2012: On MP4 and MC99 routes

2013: On MP4 and MC99 routes AND on routes between TW and MP4 or MC99 countries

46


47


48

How does it work?

Join the multilateral e-AWB agreement

49

How does it work?

Share e-AWB capabilities

50

How does it work?

?

Identify opportunities for e-AWB deployment

51

How does it work?

Validate e-AWB business processes and IT capabilities

52

How does it work?

Start e-AWB!

53


54

When can the industry start using it?

↗ The multilateral e-AWB agreement has been approved

by IATA members (Cargo Conference) on 10th March

↗ The text will be available on IATA e-AWB webpages in the coming

days: Start legal review

↗ Agreement will be available for signature once governmental

approvals have been granted. Expected date: Mid 2013

Stay informed: www.iata.org/e-AWB

http://www.iata.org/e-AWB



55

Thanks !

More information www.iata.org/e-AWB

Questions at [email protected]

e-AWB on-line training

More than 400 Industry Stakeholders

already completed the e-AWB training at:

http://www.iata.org/training/courses/pages/tcgp72.aspx




mailto:[email protected]




56

Industry recommendation for message exchange for

e-AWB

Receive Freight Deliver Freight

Forwarders Handling Agents Airlines

Receive Information AWB data Prepare Consol AWB data Receive & Send Info.

Freight Acceptance (produce cargo receipt)

Receive Information Ready for

carriage

Ready for

carriage

Receive &

Send Info.

57

Recommended single process to ease the adoption

of e-AWB

Always send

e-data

No Yes

ECC Electronic

Contract?

Regulatory constraints

Insurance constraints

Network constraints



Networking Luncheon Sponsored by

59

e-Consignment Security Declaration Between

e-Commerce and Security: Status and Perspectives

↗ Moderator

↗ Thilo Schäfer, VP Global Handling Management, Lufthansa Cargo AG

↗ Panelists

↗ Michael Morey, Director Operational Strategy, Air Canada

↗ Steve Hill, Product Development Manager, CHAMP Cargosystems

↗ Helena Hallauer, Security Coordinator , Federal Department of the

Environment, Transport, Energy and Communications DETEC, Federal

Office of Civil Aviation FOCA

↗ Linda Ristagno, Manager Cargo Business Process & Standards, IATA

e-Consignment Security Declaration between e-commerce and security: Status and perspectives

IATA World Cargo Symposium

Doha, 13th March 2013

Thilo Schäfer

Vice President Global Handling

Lufthansa Cargo AG

Agenda

1 Digitization of the supply chain –

Key to regulatory compliance

2

2 Electronic Security Declaration –

Requirements of international authorities

3 Implementing the eCSD –

Current status and requirements

4 eFreight –

Join forces: Paper is history

WCS Auction: First object on sale today, is a real rarity on the market

62

To be auctioned today:

Last Paper AWB

Are we ready for the challenges of the 21st century?

63

Fast Lane

The steadily increasing number of document and messages cannot be

handled manually any more

Master AWB

House AWB

e.g.

Security Declaration

> 24,000,000

> 42,000,000

~ 2,400,000

Document type: Number handled p.a.:

64

(Source: IATA CASS & MIP, Lufthansa Cargo AG)

> 312,000,000

> 546,000,000

~ 33,800,000

Manual touch points:

Transport Documents countless countless

eCSD – Electronic consignment security declaration as enabler for

implementing eAWB worldwide

• Compliant with required

security information

• Acceptable to regulators

internationally

• Applicable for direct and

consolidation shipments

• Useable for all regulated

agents (at house & master

level)

• Able to include ad-hoc

country textual statements

e.g. emergency amendments

65

• Compliance

• Simplification

• Transparency

• Integration

• Process efficiency

• Data quality

• Productivity

eCSD: eCSD key features: eCSD benefits:

Electronic Consignment Security

Declaration (eCSD)

• provides regulators with audit trail

of how, when and by whom cargo

has been secured

2012/ 2013 – IATA eCSD Proof of Concepts: Where do we stand?

66

• PoC ongoing

since 2012

• Scheduled for

completion

beginning of 2013

• Potential follower:

US

CA

ZA

SN

• PoC ongoing since 2012

• Scheduled for completion

in 2013

UK, NL, CH, DE,

FR • SN as 1st Asian

country

scheduled for

2013

• Potential

followers:

Hong Kong &

Australia

• PoC successfully

completed:

UK, NL, DE & CH

• Audit trial in 2013

• PoC in France

scheduled for

2013

?

?

?

? ? ?

eCSD Proof of Concept Germany: A success story for all stakeholders

67

"The secret of getting ahead is getting started“ Mark Twain

Benefits:

Conditions: Approach:

• Join industry forces:

IATA, Luftfahrtbundesamt, Lufthansa Cargo, Kuehne

& Nagel

• IT Infrastructure in place: FWB Version 16

• Timeframe: April – December 2012

• IATA Kick-off Germany: Apr 2012

• 1st Stakeholder Workshop: Oct 2012

• Submission of eCSD test data: Oct 2012

• Official PoC for eCSD in DE: Dec 2012

• Run audit trial: Mar 2013

a a a a

ongoing

a • Meeting regulators legal requirements by process innovations

• Exchange data electronically and produce paper only if required

• Simplifying the business by eliminating the paper AWB

a a

Implementing efreight, in particular digitizing security information,

is still a huge challenge for the industry and requires immediate action

68

How to facilitate a worldwide implementation of the eCSD?

• Inclusion of all industry stakeholders to guarantee secure handling of air

freight shipments: Regulator, Airline, GHA, Forwarder, Service Provider

• Provision of industry relevant "Recommended Practises"

• Active promotion and provision of digitized handling procedures, acc. to

applicable national & international regulations

• Active promotion and cooperation in national eCSD Proof of Concepts

• Upgrade of IT infrastructure to handle digital security information (FWB)

• Secure process of security information update, in case shipment was

secured by Service Provider or GHA

Digitization offers the potential for the air cargo industry to make great

strides in pushing efficiency and customer convenience

What you connect is what you get!

• All relevant information is already

available in digital format

• All relevant stakeholders in the

supply chain are part of the game

• Creating integrated digital

information flow along the supply

chain

• From A to Z

Airline

Consignee

Forwarder

69

Shipper

GHA

Authority

Take the advantages of a paper free supply chain from today on!

70

Lufthansa Cargos’ roadmap to the future

2020 2014

Le

ve

l o

f d

igitiz

atio

n

What’s needed now?

• Joint forces to digitize our industry!

• Simplify and accelerate data exchange!

• Data integrity and consistency!

2013 2012

100%

digitization

of transport

documents

100%

digitization

of supply

chain

71

eAWB

eHAWB

eFreight

warm-up

eFreight

Legend: Level of digitization

Low /

Today

High /

2020

low

h

igh

Thank you for your attention!

Thilo Schäfer

Vice President Global Handling

Lufthansa Cargo AG

www.lufthansa-cargo.com

Brief description 73

Enough! - no more tons and tons of paper…..

Brief description

5 Conclusions/ Take-aways

● IATA to speed up country-related processes

● Home carriers to finally take the lead

● ……..

● ……..

● ……….

86

Leveraging Technology to Improve

Risk Management

Leveraging Technology to Improve Risk

Management

Safe & Secure Cargo Supply Chain

A Presentation by

Karmjit Singh,

Advisor, NIIT Technologies Ltd

www.niit-tech.com

http://www.niit-tech.com/



© 2013 NIIT Technologies Ltd, Confidential Slide 88 3/19/2013

Shift of Threat to Air Cargo

Cargo planes bomb plot

Location : USA (Target)

Date : October 29,2010

Target : 2 Planes

Attack Type: Bombing (Failed)

Weapon : 2 packages; Each

containing a printer cartridge packed

with a bomb made from the plastic

explosive PETN

A toner

cartridge showing a

white powder and wiring

from one of the

recovered bombs Ref:http://en.wikipedia.org/wiki/Cargo_planes

_bomb_plot

An incident that brought cargo security to top agenda

Brussels diamond heist highlights

security holes

“For the most part, airports and aviation tend to focus

on the passengers and the cargo and making sure no

one’s carrying anything that will explode the plane,”

said Brandon Fried, executive director of the U.S.

Airforwarders Association. “It’s something that needs to

be addressed.”

Ref: Air Cargo World



Historically security initiatives were focused on PASSENGER FLIGHTS –

hijacking/ bombs, while neglecting other potential security risks.

Types of Security Threats in Air Cargo Supply Chain

Unknown

Shipper/

Transporter/

Employee

Cyber

Attacks

+ Many More

Human Error Criminal Activities

- Placing explosives

- Smuggling

- Theft

- Illegal shipment of Haz. Mat.

- Cargo Tampering in transit

Shipper Consignee Carrier (Airlines/

Liner)

Forwarder Trucker CFS/ GHA Customs Port/ Airport

Security breach – Any stage of Supply Chain

How to address these

and other unknown

security threats?


Challenges in Air Cargo Supply Chain

INCREASING GLOBAL TRADE – Airports, Fleet & Logistics/ Inter-

modal hubs

INCREASED REGULATORY COMPLIANCE – International,

Regional & National

HIGHER CUSTOMER EXPECTATIONS – faster, safer and cheaper

COSTS – drastic cost cutting could impact the integrity of cargo

security systems

LACK OF HARMONIZED & INTEGRATED SUPPLY CHAIN

SECURITY SYSTEMS

LEGACY & DISPARATE IT SYSTEMS – Hindering seamless cargo

information flow end to end


Addressing Security Threats

Unknown Shipper/ Transporter/ Employee

Ref: Transport Canada, Air Cargo Security Program

Shipper Freight

Forwarder Carrier

Screen/ Secure

CCSP

Shipper Freight

Forwarder

Screen/

Secure

Carrier

Verify Chain of Custody

CCSP CCSP

Shipper

Screen/

Secure

Freight

Forwarder

Verify Chain of

Custody

Carrier


CCSP CCSP CCSP

Securing the Supply

Chain End to End


Addressing Security and Safety Compliance

Ref : FAA, Operator’s Manual, Human Factors in Airport Operations

Human Error

Failure to

follow

procedures to

secure

containers

Procedural

Compliance

Program

There are

unlimited risks

on the ramp

Injury

Compliance

Program

Holiday

workload and

family

commitment

affect alertness

Fatigue/

Alertness

Management

program

Case of failure

to

communicate

Shift/ Task

Turnover

Process

Case of failure

to comply with

procedures.

Event

Investigation

Process

Human Factors

Training Program

Auditing and

Assessment

Program

AOHF Program

Risk Management

Guide for

Information

Technology Systems


Carrier

(Airlines/

Liner)

Shipper

Outbound

freight

Forwarder Trucker

CFS/

GHA

Export

Customs

Import

Customs

Inbound

freight

Forwarder

Trucker Consignee

Proof of

Delivery

International Cargo Process

Port/

Airport

CFS/

GHA

Port/

Airport

Supply Chain Complexity – Multiple Security SOPs &

Certifications

C-TPAT

CCSP

PSI

TWIC

C-TPAT

CCSP

PSI

TWIC

C-TPAT

CCSP

PSI

CSI

CCSP

ISAGO

WCO ISPS

CSI

CCSP

CSI

ISPS

24 hr. Adv

Manifest

C-TPAT

CCSP

PSI

TWIC

ISF

C-TPAT

CCSP

PSI

TWIC

C-TPAT

CCSP

PSI

WCO CSI

CCSP

ISAGO

ISPS

CCSP

CSI

MTSA

TWIC

INTERNATIONAL STDS

TSA-100% Screening of Air

Cargo on PAX A/C

Secure Freight Initiative –

100% Container Scanning

ISO 28000

CCSP

C-TPAT

ISO 28000

PENALTY & REWARD

C-TPAT

• Green Lane status

• Reduced Penalties

ISF

• Penalties upto

$10,000 per ISF per late

filing

http://images.google.co.in/imgres?imgurl=http://www.careersuccesstraining.com/images/CheckMark.jpg&imgrefurl=http://juliagoolia43.blogspot.com/&usg=__ZyxYIrsxudXV6YdIAkY3DiBh22Q=&h=442&w=400&sz=6&hl=en&start=8&sig2=guzX-r4SomvHKavMI4ljoQ&tbnid=5U7BAvtYT0mRXM:&tbnh=127&tbnw=115&ei=XzOmSZXGH4nPkAWavo3lDQ&prev=/images?q=check+mark+on+paper&gbv=2&hl=en


Trends in Supply Chain Security

• TSA Compliance/ SFI Compliance

• Physical/ Electronic Screening of ALL Cargo will not

be technically and logistically feasible

• Technologies Implemented

• Explosive Detection/ Trace Systems

• Latest Cargo Screening Devices and Technology

• Tamper resistant and Tamper evident packaging and

containers

• Blast resistant Cargo Containers

• Biometric Systems (Worker Identification)

• Access Control (Cargo Facilities)

Key Takeaways

• Equipment currently certified

for use is ill-suited to the air

cargo environment (Source :

www..tiaca.org)

• TSA’s Air Cargo Screening

Technology List

Key Challenges

• Increase in Costs

• Requirement of new equipment

• Requirement of more resources

• Structural challenges to accommodate new equipment

• Increase in Processing Time

• Coordination with multiple stakeholders and government

bodies

• Establishment of new processes

Full Screening of Cargo –

Limitations



Enhanced Security Measures –

Intelligence-led Risk-based

• Use of risk-based cargo profiling procedures

• Identify shipments that may be considered of

elevated risk

• Operational Initiatives

• Mandatory advance cargo information

• Expand the use of “authorized economic

operator” and “secure supply chain”

• Improve physical security of air cargo facilities

• Increase oversight of air cargo operations

• Provide training for cargo workers

• Tighten controls over access to aircraft during

cargo operations

Key Takeaways

• Logistical delays could

increase COST

+ - Application of

physical inspection of

selected shipments


Cargo Risk Management (ERM Framework)

Establishing Enterprise Risk Management

COSO ERM framework defines essential

components, suggests a common language,

and provides clear direction and guidance for

enterprise risk management.

Source: www.coso.org/erm-integratedframework.htm

A comprehensive risk management plan must

address various safety and security risks

in a cost effective manner

adopt a multimodal and integrated model

Enables compliance to Safety & Security

management standards (IATA SMS & ISO

28000:2007)

Facilitates global Safe and Secure trade


As-Is State Desired State

Information Technology – An essential investment for

managing Supply Chain Complexity

1 Disparate systems and manual

data (ex: Excel)

2 Inefficient and repetitive work

3 Subject to human error

4 Risk managed in silos – Individuals/

Departments/ Business Units

5 Qualitative and subjective

assessment of Risk

6 MERE RITUAL How to leverage

technology to manage

risks proactively?

1 Integrated information for Risk Evaluation

and Consolidated View

Enable Trend Analysis

2 Follow structured Risk Management

Process

3 Audit trail and transparency

4 Collaborative Risk Management (multi-

party)

5 Objective and Quantification of Risk

assessment

6 STRENGTHENS A RISK-BASED CULTURE


IT enabled Risk Management Process

Business Units and

Corporate Operations

Operations

Group Executive

Committee

Risk reporting

(External/ Internal)

Risk Updates

Risk monitoring

and control

Identification

Evaluation

Prioritization

Mitigation

Enterprise-wide risks


What we offer: AssureEasy for Cargo Safety & Security Risk Mgmt

Risk, Compliance, and Audit Management Solutions

Enterprise Risk Management. Define and

evaluate risks for key business elements such as business processes, functional area, financial accounts, business lines, IT assets, organization, and facilities..

Regulatory Compliance Management. Manage programs and processes that ensure compliance with industry standards, government regulation, and corporate policies.

Vendor Risk Management. Plan, schedule,

conduct, and report on the compliance and security status of third-party service providers.

Internal Controls Management. Define,

maintain, test, and evaluate coverage of internal business controls and IT controls. Capture and remediate deficiencies.

Audit and Regulatory Request Management. Manage and fulfill requests for

documentation and other information from external parties. Monitor and report on fulfillment progress.

Incident Management. Manage the reporting,

management, and resolution of incidents related to key regulatory and business governance requirements.

Certification Management. Issue and monitor

the response to regular and ad hoc requests for certification by internal and external business participants.

Issues Management. Identify, assign, and track

the resolution of issues related to any risk or compliance management activity.


Ease of Use

• Intuitive cloud solutions

• Easy to configure, administer, deploy

• No software to install – browser based

AssureEasy: Benefits Summary

Increased Transparency

• Increased transparency

• Stringent Controls

• Reputational Benefits

• Improved functionality

• Micro level analysis

• Clear ownership

• SaaS delivery model

• Configurable state-of-the-art platform

Low Total Cost of Ownership

Fast Time to Market

Reduced Effort and Cost

• Provision for inbuilt content Libraries

• Rapid implementation / deployment

• Rapid development (as needed)

• Reduced Auditor Effort

• Minimized Repetition

• Zero Maintenance Cost

PLEASE VISIT NIIT BOOTH FOR DEMO


Key Takeaways

1. VUCA – Increased Volatility, Uncertainty, Complexity & Ambiguity

in cargo and supply chain security will remain

2. Harmonization of International, Regional and National Security

SOPs

3. Adoption of Risk Management framework to facilitate

implementation of safe and secure cargo supply chain

4. Efficacy of Risk-Based Intelligence Model

5. Investing in and leveraging Risk Management IT System is

essential for safe & secure air and sea trade


NIIT Technologies

100+ Active TTL

Customers

19 Million$+ Customers

50+airlines

Strong Relationship with Product Vendors

like, Mercator, Farelogix, Sabre, SITA

2500+ strong resources consists of Technology, Domain,

Testing, Project Management Consultants /Analysts

Airline focus with the experience of delivering

large programs for leading airlines globally

$ 330 mn revenues

FY 11-12

42% revenues TTL vertical

1st rank Data monitor survey

7500+ Consultants

220

Customers

Fundamentally Strong and

financially stable technology player

15 Delivery

centres

30 years in the

industry, foundation

and pioneers of

Indian IT revolution

Flexibility

Long Term

Customer

Relationship Focus

on

Vision

Be the First Choice

Mission

Enable Enterprises

manage information

better

Objective

Deliver exceptional

customer value for

industry leading

growth

Strategy

Focus and Differentiate

Business Direction


Thank You

CONTACT:

[email protected]




Leveraging Technology to Improve Risk

Management

Safe & Secure Cargo Supply Chain

A Presentation by

Karmjit Singh,

Advisor, NIIT Technologies Ltd

www.niit-tech.com






Cargo planes bomb plot

Location : USA (Target)

Date : October 29,2010

Target : 2 Planes

Attack Type: Bombing (Failed)

Weapon : 2 packages; Each

containing a printer cartridge packed

with a bomb made from the plastic

explosive PETN

A toner

cartridge showing a

white powder and wiring

from one of the

recovered bombs Ref:http://en.wikipedia.org/wiki/Cargo_planes

_bomb_plot

An incident that brought cargo security to top agenda

Brussels diamond heist highlights

security holes

“For the most part, airports and aviation tend to focus

on the passengers and the cargo and making sure no

one’s carrying anything that will explode the plane,”

said Brandon Fried, executive director of the U.S.

Airforwarders Association. “It’s something that needs to

be addressed.”

Ref: Air Cargo World



Historically security initiatives were focused on PASSENGER FLIGHTS –

hijacking/ bombs, while neglecting other potential security risks.

Types of Security Threats in Air Cargo Supply Chain

Unknown

Shipper/

Transporter/

Employee

Cyber

Attacks

+ Many More

Human Error Criminal Activities

- Placing explosives

- Smuggling

- Theft

- Illegal shipment of Haz. Mat.

- Cargo Tampering in transit

Shipper Consignee Carrier (Airlines/

Liner)

Forwarder Trucker CFS/ GHA Customs Port/ Airport

Security breach – Any stage of Supply Chain

How to address these

and other unknown

security threats?


Challenges in Air Cargo Supply Chain

INCREASING GLOBAL TRADE – Airports, Fleet & Logistics/ Inter-

modal hubs

INCREASED REGULATORY COMPLIANCE – International,

Regional & National

HIGHER CUSTOMER EXPECTATIONS – faster, safer and cheaper

COSTS – drastic cost cutting could impact the integrity of cargo

security systems

LACK OF HARMONIZED & INTEGRATED SUPPLY CHAIN

SECURITY SYSTEMS

LEGACY & DISPARATE IT SYSTEMS – Hindering seamless cargo

information flow end to end


Addressing Security Threats

Unknown Shipper/ Transporter/ Employee

Ref: Transport Canada, Air Cargo Security Program

Shipper Freight

Forwarder Carrier

Screen/ Secure

CCSP

Shipper Freight

Forwarder

Screen/

Secure

Carrier


CCSP CCSP

Shipper

Screen/

Secure

Freight

Forwarder

Verify Chain of

Custody

Carrier


CCSP CCSP CCSP

Securing the Supply

Chain End to End


Addressing Security and Safety Compliance

Ref : FAA, Operator’s Manual, Human Factors in Airport Operations

Human Error

Failure to

follow

procedures to

secure

containers

Procedural

Compliance

Program

There are

unlimited risks

on the ramp

Injury

Compliance

Program

Holiday

workload and

family

commitment

affect alertness

Fatigue/

Alertness

Management

program

Case of failure

to

communicate

Shift/ Task

Turnover

Process

Case of failure

to comply with

procedures.

Event

Investigation

Process

Human Factors

Training Program

Auditing and

Assessment

Program

AOHF Program

Risk Management

Guide for

Information

Technology Systems


Carrier

(Airlines/

Liner)

Shipper

Outbound

freight

Forwarder Trucker

CFS/

GHA

Export

Customs

Import

Customs

Inbound

freight

Forwarder

Trucker Consignee

Proof of

Delivery

International Cargo Process

Port/

Airport

CFS/

GHA

Port/

Airport

Supply Chain Complexity – Multiple Security SOPs &

Certifications

C-TPAT

CCSP

PSI

TWIC

C-TPAT

CCSP

PSI

TWIC

C-TPAT

CCSP

PSI

CSI

CCSP

ISAGO

WCO ISPS

CSI

CCSP

CSI

ISPS

24 hr. Adv

Manifest

C-TPAT

CCSP

PSI

TWIC

ISF

C-TPAT

CCSP

PSI

TWIC

C-TPAT

CCSP

PSI

WCO CSI

CCSP

ISAGO

ISPS

CCSP

CSI

MTSA

TWIC

INTERNATIONAL STDS

TSA-100% Screening of Air

Cargo on PAX A/C

Secure Freight Initiative –

100% Container Scanning

ISO 28000

CCSP

C-TPAT

ISO 28000

PENALTY & REWARD

C-TPAT

• Green Lane status

• Reduced Penalties

ISF

• Penalties upto

$10,000 per ISF per late

filing

http://images.google.co.in/imgres?imgurl=http://www.careersuccesstraining.com/images/CheckMark.jpg&imgrefurl=http://juliagoolia43.blogspot.com/&usg=__ZyxYIrsxudXV6YdIAkY3DiBh22Q=&h=442&w=400&sz=6&hl=en&start=8&sig2=guzX-r4SomvHKavMI4ljoQ&tbnid=5U7BAvtYT0mRXM:&tbnh=127&tbnw=115&ei=XzOmSZXGH4nPkAWavo3lDQ&prev=/images?q=check+mark+on+paper&gbv=2&hl=en



• TSA Compliance/ SFI Compliance

• Physical/ Electronic Screening of ALL Cargo will not

be technically and logistically feasible

• Technologies Implemented

• Explosive Detection/ Trace Systems

• Latest Cargo Screening Devices and Technology

• Tamper resistant and Tamper evident packaging and

containers

• Blast resistant Cargo Containers

• Biometric Systems (Worker Identification)

• Access Control (Cargo Facilities)

Key Takeaways

• Equipment currently certified

for use is ill-suited to the air

cargo environment (Source :

www..tiaca.org)

• TSA’s Air Cargo Screening

Technology List

Key Challenges

• Increase in Costs

• Requirement of new equipment

• Requirement of more resources

• Structural challenges to accommodate new equipment

• Increase in Processing Time

• Coordination with multiple stakeholders and government

bodies

• Establishment of new processes

Full Screening of Cargo –

Limitations