saxion hbs expeditie innovative solutions for a hospitable society
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Saxion HBS Expeditie innovative solutions for a hospitable society. Hospitality biedt ruimte. Zoom in op mensen. Mensen in transitie. Inspiratie Expedities : Pater Drabbe,Nieuw Guinea. Amundsen: the South Pole. Lewis and Clark, Amerika. O’Hanlons Helden. - PowerPoint PPT PresentationTRANSCRIPT
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Saxion HBS Expeditieinnovative solutions for a hospitable
society
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Hospitality biedt ruimte
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Zoom in op mensen
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Mensen in transitie
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Inspiratie Expedities: Pater Drabbe,Nieuw Guinea
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Amundsen: the South Pole
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Lewis and Clark, Amerika
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O’Hanlons Helden
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Andre Kuipers: Planet Earth
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Expeditie Robinson
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Trektocht met teams
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Team work
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Beproevingen
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Team space
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Ontberingen
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Outposts
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Kenmerken Expedities
• Gezamenlijk doel, lange looptijd• Onderzoek naar nieuwe routes, gebieden, soorten,
fenomenen• Gesponsord, opdrachtgever met belangen• Team work met gedegen voorbereiding• Werken op “outposts”, onderweg• Gastvrij: teams kunnen aanhaken met eigen
onderzoek• Avontuur, risico’s en beproevingen• Winnaars en verliezers• (Spectaculaire) resultaten
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HBS Expeditie
Focus op gastvrijere samenleving door:
• Multidisciplinaire teams• Toepassing van voortschrijdend inzicht• Onderzoekend onderwijs• “Outpost”: avontuurlijk leren• Tastbare resultaten: concrete oplossingen
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Hospitalityfrom different perspectives
using different sources
ACInspiration: Hospitality
Discovery: new sources
Personal Values
SOCIETY
BUSI
NES
SDISCO
URSE
CITIZENS
Network
needs
communication
Making sense
Productivity
needsneeds
Issues to
be solved
Best Practice
Concept design
Persona
Adding Value/creating so
lutions
Prototyping Collaborative
(creative) Technology
Design Driven Innovation & Research
Persona
Sharing
Creativity
Hands on
Hands on
Hearts onMinds on
Showing
PRODUCTVALUE CREATION
ANALYSESRESEARCH RESULTS
DESIGN
Hands on
Minds on
WHY?Essay
DebateTaking Position
Hearts on
Forming
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Expeditieschema
Hospitality Society Requires…
Service Design Partners Creating
solutions
location
Monday Tuesday Wednesday FridayThursday
location location location
Project adoption Team formation
Individual TEDx presentation
Project ProposalTeamBerlin
Week 1.1-1.6
Week 1.7-1.9
Week 1.10
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Expeditieschema
Hospitality
Society Requires…
Service Design Thinking
Week 1.1-1.2
Week 1.3-1.4
Week 1.5-1.7
Partners Tools & technology
Partners Tools & technology
Partners Tools & technology
Project creation Team formation
Individual TEDx presentation
Project Proposal
TeamBerlin
Week 1.7-1.9
Week 1.10
Day 1-3 Day 4 Day 5
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Toets 1
Hospitality Society Requires…
Individual TEDx
presentation
Monday Tuesday
Week 1.9
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Literature: Design Methods
LookingMethods for observing human experience
UnderstandingMethods for analyzing challenges and opportunities
MakingMethods for envisioning future possibilities
ETHNOGRAPHIC RESEARCH• Interviewing• Contextual Inquiry• Walk-a-Mile Immersion• Fly-on-the Wall Observation
PEOPLE & SYSTEMS• Stakeholder mapping• Persona Profiles• Experience Diagramming• Concept Mapping
CONCEPT IDEATION• Thumbnail Sketching• Creative Matrix• Round Robin• Alternative worlds
PARTICIPATORY RESEARCH• What’s-on-your-Radar?• Build-your-Own• Buy-a-Feature• Journaling
PATTERNS & PRIORITIES• Affinity Clustering• Bull’s Eye Diagramming• Importance/difficulty Matrix• Visualize-the-Vote
MODELING & PROTOTYPING• Storyboarding• Schematic Diagramming• Rough & Ready Prototyping• Appearance Modeling
EVALUATIVE RESEARCH• Think Aloud Test• Heuristic Review• Critique• System Usability Scale
PROBLEM FRAMING• Problem Tree Analysis• Statement Starters• Abstraction Laddering• Rose, Bud, Thorn
DESIGN RATIONALE• Concept Posters• Video Scenarios• Cover Story Mock-ups• Quick Reference Guides
Borrowed from: Smith-Heimbrock & Pacione, 2012
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Toets 2
DesignDrivenInnovation
Partners Creatingsolutions
Wednesday FridayThursday
Team
Coach
Researcher
Teachers
Partner
Project Proposal
Berlin
Week 1.10
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Work Expedition
Inspiring location:BERLIN
Workshop in teams
Creating a Project
Proposal
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Kwartiel 2
Approved projects per team
Project
Hospitality
Issues from Society
DesignPartners
Tools and Technology
Week 2.10
Findings of the expedition
Exhibition: “Wunderkammer”
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Toets 1-2-3
• Individual presentationTEDx Presentation
• Proposal as a teamProject Proposal
• Exhibition “Wunderkammer”Prototype
Quarter 1
Quarter 2
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Creating Solutions
• Kennismaken en leren werken met nieuwe tools en technologie, richting prototype
• Voorbeelden: robotics, nano-, media- ict-, business modellen, 3-D printing
• Ism Academie Creatieve Technologie, (LED) en ABR
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Begeleiding
• Studenten werken 36 uur per week• Expert coaches werken 20 uur per week
mee• Partners en gastdocenten sluiten
regelmatig aan bij de groep• De groep werkt in 1 vaste werkruimte
• Coaching op talentontwikkeling, samenwerken, teamleren, proces, resultaat
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Wat leer ik in deze Minor?
• Hospitality: aspecten, perspectieven• Society: actuele inzichten, grote thema’s• Service Design: methodologie• Partners: ervaringen van pioniers• Tools and Technology: hands-on
kennismaken met nieuwe technologie en mogelijke toepassingen ervan
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Voorbeelden van projecten
• Life Guide for international students at Saxion• Huiskamer voor wijkbewoners• Creative Hub Apeldoorn (project OntMoeten)• Bamboefietsenplan• Manifest Gastvrije Binnenstad• Gastvrij Kennispark Twente• Vluchtelingen te gast• Space for young immigrants• Urban Good Food• Turning strangers into friends
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Wat is de relatie Minor-Thesis?
• Veel nieuwe contacten voor mogelijke thesis opdrachten (elke week ontmoet je partners)
• Veel nieuwe ideeen voor thesisonderzoek• Je versterkt je onderzoeksvaardigheden• Je ontdekt meer over jezelf: – Je talenten– Je visie– Je uitdagingen– Je toegevoegde waarde in de samenleving
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5 phases Design Thinking
• TRENDS• HOSPITALITY
• Define = persona• Empathize = persona• Ideate = • Create• Prototype
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Basis voor beoordeling
Uit HBS Competenties:• Innovatie• Ondernemen• Communicatie• Hospitality Performance
Uit BBA: Onderzoekend vermogen = Service Design Thinking
Uit 21st CY skills:• critical thinking• communication• creative thinking• collaborative working
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Staf Expeditie
“expert coaches” met kennis/ervaring:• Hospitality• Society• Service Design Thinking• (Creative) technology• Partners• Teamwork• Innovatie• …en onderzoekend onderwijs
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Studenten
6 per licentie HBS6 ACT6 ABR…
En zij kiezen deze minor als vrije minor
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Discovering Hospitality
• (de)constructie van gastvrijheid: Ontdek:• “lenzen” van Hospitality: (Lashley)• Nieuwe aspecten• Nieuwe bronnen
• Onderzoekslijn Hospitality—• Ism Brenda Groen, Heleen Hattink
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Society Requires…
• Issues en vraagstukken• Van burgers en consumenten• In een vloeibare samenleving
• Ism Kenniscentrum: lectoren
• Werkvormen:conversations, World Café, etc
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Design Driven Innovation
• Innovatief kwalitatief onderzoek• Getest in Hospitality Excellence
Programme
• Ism Kenniscentrum, Xander Lub en Rene Rijnders
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Partners
• Deelnemers aan de Expeditie:
• Delen ervaring, passie en expertise met teams
• In de rol van pionier, rolmodel, of client/stakeholder
• Ism werkveld, alumni
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Creating Solutions
• Kennismaken en leren werken met nieuwe tools en technologie, richting prototype
• Voorbeelden: robotics, nano-, media- ict-, business modellen, 3-D printing
• Ism Academie Creatieve Technologie, (LED) en ABR