sb roadshow-terry-outbound-sales
DESCRIPTION
WineDirect OutboundTRANSCRIPT
PRESENTED BY: Terence Hegarty, General Manager, WineDirect Outbound
PHONE: 707-241-4731 EMAIL: [email protected]
www.winedirect.com/Telesales/Outbound---Inbound
The reasons for telesales outreach
Knowing your goals
Capturing the data
Understanding your universe
Creating a complementary DTC Strategy
Taking control of an intimate form of contact
Making the Call!
The Reasons for Telesales Outreach
Knowing your Goals
Capturing the Data
Understanding Your Universe
Creating a Complementary DTC Strategy
Taking Control of an Intimate Form of Contact
Reject the Black Box
Making the Call!
Your customers want to hear from you!
You can outsource it (it’s what WDO does).
Take the same attentive approach to your list that you take in the vineyard
Remember how personal the telephone is; treat that contact type with the respect it deserves
Points to Take With You
Terence Hegarty, General Manager – WineDirect Outbound707-241-4731 [email protected]