scaling without @tastapod dan north a @kkirk religious ... · business stakeholders development pmo...
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Katherine Kirk @kkirk
Dan North @tastapod
Scaling Without A Religious Methodology
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Please help us…
IT is so slow to deliver! IT is expensive, poor value
Too many “surprises” PMO tells us too late!
We know we are slow… but we are working so hard!
Business doesn’t trust us PMO micromanages us
Infrastructure is a bottleneck Our landscape is so complicated!
IT always blow their estimates and can’t stick to a plan
How can we govern and report? We don’t even know if their work
is aligned with the org!
We want to help but dev teams won’t tell us what they need
Our procurement cycle is annual so we have to know in advance
Business stakeholders Development
PMO and Change groupsInfrastructure
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What are we doing so wrong?“You are aiming at the
wrong target”
$Cost Accounting vs Throughput Accounting
cost and profit centres whole org creates value
busyness and effort lead time and throughput
local “performance” targets identify and resolve bottlenecks
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Oh right, we get it!
Agile™ will save us!
Agile™ will save us!
Agile™ will save us!
Agile™ will save us!
Business stakeholders Development
PMO and Change groupsInfrastructure
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© T
he New Y
ork
Tim
es
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Please help us…
Agile™ didn’t save us!
Or whatever it was those IT folks were doing
Agile™ didn’t save us!
It’s the same old command-and-control, just with different labels
Agile™ didn’t save us!
People were even more reluctant to give estimates. They even have a #hashtag
Agile™ didn’t save us!
Now they are even less likely to know what they want
Business stakeholders Development
PMO and Change groupsInfrastructure
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Please help us…
That thing we tried worked ok, and then it stopped working!
That thing we tried worked ok, and then it stopped working!
That thing we tried worked ok, and then it stopped working!
That thing we tried worked ok, and then it stopped working!
Business stakeholders Development
PMO and Change groupsInfrastructure
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How do we always end up here?
That thing we tried worked ok, and then it stopped working!
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Three Characteristics of Existence
Change
Interdependency
Dissatisfaction
drives the need to adapt
drives the need to collaborate
drives the need to iterate
These are the drivers of Lean and Agile methods
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But why does that matter?
That thing we tried worked ok, and then it stopped working!
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But why does that matter?
Things were going ok, and then they weren’t!
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Three Inevitables of the Universe
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Three Inevitables of Industry
Degradation
Dysfunction
Expiry
stimulates maintaining, transforming
stimulates innovating, challenging
stimulates creating, starting over
Applies to people, projects, teams, strategies, organisations
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Packaged methods
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Packaged methods don’t last!
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Packaged methods can’t last!
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So what are our options?
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First a word about religion
religion (n): the structures, constraints and rituals we humans accrete around a kernel of faith because we crave answers and we fear uncertainty.
— Dan North
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Scaling Without A Religious Methodology
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Table stakes**necessary but not sufficient
Time
Investment Communications
InfluenceEducation
Practise External help
Leadership - Consistent - Invested - Resilient
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Based on simple principles
People are basically good “Everyone is trying to help”
Sustainable flow of value is the goal We need to learn new metrics and techniques
Theory of Constraints: one constraint at a time “The Goal” as a book club
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This is literally* all of it
Visualise -> Stabilise -> Optimise
Start small, get data
Learn from mistakes, iterate
*not literally
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Summing up
Don’t be fooled!
You can’t defeat the universe
Mastery is understanding how to work with the grain. This means adapting, iterating and combining techniques for your context and the changes around you.
There is no magic formula, but there is hope
This all takes education, time, practise, and other things
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Thanks for listening
Katherine Kirk @kkirk
Dan North @tastapod