scarf model for understanding the change

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SCARF Model for understanding the change Tomasz de Jastrzebiec Wykowski [email protected] @twykowski ScrumImpulz May 12, 2016, Bratislava, Slovakia

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Page 1: Scarf Model for understanding the change

SCARF Modelfor understanding the change

Tomasz de Jastrzebiec Wykowski

[email protected]

@twykowski

ScrumImpulzMay 12, 2016, Bratislava, Slovakia

Page 2: Scarf Model for understanding the change

@twykowski

Page 3: Scarf Model for understanding the change

@twykowski

Rationality is Overrated

Page 4: Scarf Model for understanding the change

@twykowski

Dr. Antonio Damasio. Source: TED

Page 5: Scarf Model for understanding the change

@twykowski

Threat Reward

Page 6: Scarf Model for understanding the change

@twykowski

time

Threat

Reward

Page 7: Scarf Model for understanding the change

@twykowski

David Rock. Source: http://blog.davidrock.net/

Page 8: Scarf Model for understanding the change

@twykowski

“Social needsare basic needs”

Page 9: Scarf Model for understanding the change

@twykowski

StatusCertaintyAutonomyRelatednessFairness

Page 10: Scarf Model for understanding the change

@twykowski

“Let me tell you, what I think about you”

“Visit my office at 1pm”

“We don’t need PMs anymore”

“We will not create detailed long-term plans anymore”

“You can’t interrupt us now!”

“You’re doing it wrong”

Page 11: Scarf Model for understanding the change

@twykowski

Reality doesn’t matterIt’s perception, what’s

important!

Page 12: Scarf Model for understanding the change

@twykowski

Stefan, PM

Certainty

Relatedness

Fairness

Status

Autonomy

10 y of experience

PMONot part of Scrum

Lost office

Lose job

No control

Influencing

Can’t tell pp what to do

Page 13: Scarf Model for understanding the change

@twykowski

FutureNow

Reward

Threat

Bonuses

Lack of Control

Loosing Job

See results

Risk Reduction

Loosing Status

Learning

Managerial Position

Lack of Transparency

Page 14: Scarf Model for understanding the change

@twykowski

1. Show current threads2. Address future threads3. Substitute current rewards4. Show future rewards

Page 15: Scarf Model for understanding the change

@twykowski

“People don’t resist change, they resist

being changed”- Irving Borwick -

Page 16: Scarf Model for understanding the change

@twykowski

Thank You!Questions?

Tomasz de Jastrzebiec Wykowski

[email protected]

http://www.linkedin.com/in/wykowski