scg service description

Succor Consulting Group, Inc. Copyright 2012 www.mysuccor.com (888) 803-9431 | (704) 215-4411

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PRODUCT & SERVICES DESCRIPTIONS Application Development Services (MyAppDev) Our highly skilled professionals in our Applications Development Division “MyAppDev” provides application consulting, custom application development, penetration testing and quality assurance services. SCG, Inc.’s “MyAppDev” develops high quality applications that help you increase operational efficiency and sustain your competitive advantage.

We use agile, yet precise methods to quickly build high quality applications for standard and custom technology platforms, including all mobile platforms. Our tools, processes and best practices streamline development and apply automation and accelerators that increase the productivity and quality of software development.

Appointment Scheduling and Reminders

We keep the no-show rate at a minimum, increasing staff efficiency, improved healthcare,

patient satisfaction and increased practice revenue. An actual person calls patients, scheduled for a

defined period of time and confirms, cancels or reschedules for you.

Your dedication practice representative monitors your patients by disease group and

manages their appointment schedules accordingly by sending out reminder letters, practice

newsletters, along with other miscellaneous letters also mailed out to your patients, as you request.

Back-up & Disaster Recovery Solutions (MyMedBackup)

SCG’s “MyMedBackUp” Solution takes a proactive approach in securing your data, BEFORE a

disaster occurs. Our BDR service is a simple, safe and cost-effective way for businesses, medical

practices and hospitals to protect against loss of vital information and access to critical applications.

Whether you need to restore a single file, resurrect an entire server, recover your complete

IT infrastructure or ensure you don’t ever run into a loss of data - our BDR service provides the

benefits of collocation, but without its expense or performance impact. Our BDR service falls within

HIPAA guidelines so you can rest assured that your data will be protected and meet compliance.

Billing & Coding

Succor’s medical billing & coding services reduce costs, improve efficiency and simplifies

financial management, by allowing you to strategically outsource your billing operations. We

deliver more than simple claims processing with multiple value-added services to accelerate the

billing process.

The implications of delayed payments from insurance companies can be frustrating for any

practice - small, medium or large. We take the responsibility in our own hands by maximizing your

claims in a more timely fashion.


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BioMetrics Devices

Gone are the days of memorizing passwords and trying to manually keep up with

employees, patients and security! There is a growing trend of security problems which is costing

Physicians and Hospitals billions of dollars annually and utilizing valuable time and resources.

Ranging from internet security, to stand alone devices, electronic medical records, electronic

insurance records, personnel records, email, we have the devices and services to cover your

security needs.

Employee time clocks are most famous devices, based upon biometric technology -

especially in the medical field. Patient check in is also becoming more recognized by Physicians and

Hospitals. These biometric security solutions, apart from maintaining the employee attendance,

also contribute towards your facility and patient’s security, by disallowing unauthorized access.

Fingerprint scanners are the devices, which employ biometric technology to store and

match fingerprints of different individuals entering a medical establishment. We also offer a wide

range of biometric security access tools that extends from mice and keyboards with integrated

fingerprint scanners, to webcam solutions identifying facial features, to scanners that make use of

the distinct iris patters of humans for identifying individuals. All affordably priced to our clients.

Cloud Computing (MyMedCloud)

Succor Consulting Group’s “MyMedCloud” Cloud computing is the delivery of computing-as-

a-service rather than a product, whereby shared resources, applications, and information are

provided to workstations and other devices as a utility over the Internet.

End users access cloud-based shared applications through a web browser, desktop or

mobile device while the actual software and data are stored on servers at several remote locations;

giving redundancy to your operations. SCG is successful in providing better service and

performance with our cloud computing solutions, as if the software programs were installed locally

on end-user computers.

Manage your practice or hospital from anywhere, with no hardware hassles. More and more

services are moving to the cloud and it only makes sense for medical establishments to take

advantage of the benefits that SCG’s “MyMedCloud” computing services has to offer. Get everything

you need instantly without high upfront costs or long installation times. Plus, you get the flexibility

of on-the-fly scaling to your specific needs without having to add hardware.

Computer Physician Order Entry (CPOE)

We process the electronic entry of physician instructions for the treatment of patients

under his/her care. These orders are communicated over a computer network or cloud service to

the medical staff and departments, such as the pharmacy, labs or radiology -responsible for

fulfilling the order.

Succor’s affordable CPOE decreases delay in order completion, reduces errors related to

handwriting or transcription, allows order entry at point-of-care or off-site, provides error-

checking for duplicate or incorrect doses or tests, and simplifies inventory and posting of charges.


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Consulting

Skyrocketing costs resulting in healthcare reform mandates demand transformation from

the healthcare community. Succor Consulting Group, Inc. is a national medical IT consulting firm

providing management consulting, auditing, regulatory compliance, business planning and other

healthcare and IT consulting services to assist you through all these changes.

SCG has deep industry knowledge, singularly focused on the business operations of clinics,

hospitals and healthcare organizations. We help our clients improve financial performance,

enhance competitive position, and achieve the most productive organizational alignment among

medical staff, management and trustees to optimize overall performance, while maintaining HIPAA

compliance and regulatory standards. Our highly trained team of consultants can work on-site at

your facility or off-site and often avoid unnecessary travel expenses!

Client Relationship Manager (CRM)

Succor Consulting Group, Inc.'s team of experts is here to help! We have designed

custom CRM solutions for our clients that further extend the benefits of our organization;

from custom medical operations logic to specific user interfaces, to campaign-specific websites and

forms.

Below are some of our CRM Services:

New product configuration

Complete CRM customization

Hosted or On-Site CRM Hosting

CRM Updates and Upgrades

CRM Data Migration

Leads or other Imports

Custom reports and dashboards

Special business logic

Surveys and scripts

Data mining

Systems integration

Private labeling…and more!

Data Archiving (MyMedBackup)

Data archiving is the process of moving data that is no longer actively used to a separate

data storage device for long-term retention. Data archives consist of older data that is still

important and necessary for future reference, as well as data that must be retained for HIPAA and

regulatory compliance.

HIPAA covered entities are required to retain a wide range of documentation regarding

their compliance with the regulation. In general, documentation must be retained for six years from

the date of its creation, or the date of last effect, whichever is later (though some states mandate

longer retention periods). Hefty fines are enforced for non-compliance. Let Succor Consulting

Group’s “MyMedBackup” Data Archiving ensure you practice or hospital is compliant.

Data Migration

Our data migration service is a key process of moving data between storage devices when

adopting any new system. SCG’s Data Migration Services are designed to assist your practice in

upgrading your EHR system or migrating data from one existing EHR system to another. We

provide you with the resources and expertise to simplify and secure your data migration project.


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Our experts reinforce your medical establishment to address concerns as, reduction in

complexity, avoiding disruption, maintaining performance and host availability and minimizing

business risk and impacts.

With the downed economy putting pressure on technology refreshes, data migration

services and tools are becoming more important to clinics and hospitals. Your data is continuously

growing, and there’s simply no tolerance for unnecessary downtime -- and the need for

sophisticated data migration services becomes clear. SCG has all the bases covered.

Dictation Services

Succor’s Dictation Services empowers physicians to more effectively utilize EHRs as it

contributes dramatically toward adoption and Meaningful Use. We provide the World’s first and

only overnight transcription and dictation service that directly populates dictations, as per MU

criteria -in pre-designated, fully customized template.

Our Dictation service effectively addresses usability issues, reducing time spent

documenting patient encounters, consults and assessments by supporting narrative dictation with

results directly populated into our EHR - driving adoption success close to 100%.

Discrete Transportable Transcription

We offer an efficient, accurate and cost effective, turn-key, next morning transcription

service that directly populates your discrete reportable notes into your EHR. It is quality controlled

by a three tier system to ensure accuracy, quick turn-around and compatibility. Our Transcription

service is integrated and multifunctional with all the features that our other platforms have to offer.

Healthcare providers simply connect to the secure toll free number and send their clinical

dictations, which are transcribed into provider pre-approved customized EHR S.O.A.P. templates.

The next morning, the provider simply approves the clinical note. There’s no data entry work or

cumbersome inputting of historical data.

Document Management

SCG’s Document Management Solution tracks and store electronic documents and/or

images of paper documents. Our document management solution is also capable of keeping track of

the different versions created by different users (history tracking).

We make it possible to quickly sort, search and summarize documents and images. A

paperless EHR solution requires a robust image and document management system. Our tools

allow you and your staff to easily embed, annotate and manage documents and images. Our

powerful image and document management solution helps you quickly access reports, results,

images and patient education material from anywhere within the integrated database.

Drug Formulary & Interaction Checks

SCG’s enhanced platform, increases patient safety and physician efficiency with the

implementation of advanced drug interaction alerts. This innovative addition to our EHR

application provides diagnosis based checks and alerts for over 44,000 medications. This is also one

of the requirements to meet Meaningful Use criteria, ensuring you are able to procure your HITECH

Incentives.


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Studies demonstrate how drug interactions lead to higher patient morbidity. Recognition

and detection of drug interaction by physicians is a daunting task. We understand that you are

generally overwhelmed by the ever increasing number of patients and the huge amount of

information linked to drug interactions. Poor recognition also has enormous impacts on patient

care and may lead to increased malpractice claims.

Our system cross checks medications against other drugs, allergies, side effects,

contraindications and drug disease interaction stored in a huge knowledge base. Warnings are

displayed to the user in case of potential allergic reaction or harmful drug interaction.

This valuable decision support tool allows you to rest assured that your risk for medication

errors will be dramatically reduced and your patient care will greatly improve, thus, leading to

greater efficiency while making your life easier.

Electronic Health Records

An Electronic Health Record (EHR) is an electronic version of a patient’s medical history

and personal health information (PHI) that is maintained by the provider over time, and includes all

of the key administrative clinical data relevant to that persons care, including demographics,

progress notes, problems, medications, vital signs, past medical history, immunizations, laboratory

data and radiology reports, etc. SCG’s EHR automates access to information and streamlines the

clinician's workflow and has the ability to support other care-related activities directly and

indirectly through various interfaces, including evidence-based decision support, quality

management, outcomes reporting and so much more!

EHRs are the next step in the continued progress of healthcare that can strengthen the

relationship between patients and clinicians. The data and the timeliness and availability of it will

enable providers to make better decisions and provide better care. Succor Consulting Group’s EHR

supports continuity of care management through the most leading edge, innovative tools that adapt

to your unique workflow and clinical approach.

We provide specialty specific templates and point and click technology that accurately

documents patient encounters and transactions, with the option to do so, via the cloud. Our system

is not module-by-module like most of our competition; rather it is linear based with ease-of-use in

mind. We provide you a tool that simplifies decision making, streamlines operations and ensures

compliance to industry standards and meaningful use, ultimately saving time and effort, while

maximizing your value and incentives returns.

Our EHR is ONC-ATCB CCHIT Certified and has a Meaningful Use gauge integrated - to make

sure you are reaching your core quality measures. This will give you the peace of mind that you will

be able to procure your HITECH incentives.

Eligibility Verification

Succor offers a fully integrated system that allows you to view current patient insurance

eligibility. The Automatic Eligibility Verification system automatically checks scheduled patients’

eligibility before their appointment, without requiring any extra time from the staff. When patients

arrive, the information is presented in seconds as staff members access the patient record. For

walk-in patients, an immediate response directly from the payer is also available. Moreover, staff

can retrieve the exact same eligibility information again when responding to queries from patients


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and payers.

By using this integrated Insurance Eligibility Verification service, you reduce the number of

unnecessary phone calls and the time required to contact payers. More importantly, you can reduce

the number of rejected claims and improve cash flow. Best of all, most of the work to verify

eligibility is automatically done after hours, resulting in little or no disruption to the daily workflow

of your busy practice.

Email and Exchange Hosting (MyMedCloud)

In today’s world, email has become a vital tool in every medical establishment. That’s why

SCG, Inc.’s Division, “MyMedCloud” chose the world standard, Microsoft Exchange, for our HIPAA

complaint email and messaging solution. Balancing the productivity of your team with maintaining

the security and integrity of private patient information is challenging, made even more difficult

when your team is in disparate locations.

Our “MyMedCloud” Email and Exchange Hosting service lets you focus on delivering quality

care instead of dealing with complex IT challenges. Our secure, regulatory-compliant data

environment lets you modernize EHR management. We have chosen best-in-class software

solutions to help your team stay organized, communicate internally and externally and collaborate

efficiently and securely.

Whether your organization is using desktops, laptops, tablets or mobile devices, we have

solutions to keep you organized and connected from anywhere. Succor Consulting Group, Inc.

provides secure email archiving and data backup to protect vital data, all while supporting and

staying in-line with HIPAA Compliance and Regulatory Standards.

We provide the following solutions for Healthcare Providers and Clinicians:

Colocation (3 in Washington, 1 in Vancouver, & 1 in Widbey Island)

Mobility Solutions

Email Archiving

Microsoft SharePoint

Data Backup & Recovery

Secure File Transfer with Skoot

We designed our solution to scale as your practice grows — you pay only for the mailboxes you

need, giving you a lower total cost of ownership.

ePrescription Services

With our product that is a Surescripts Gold solution provider, this service allows you to fax,

email and electronically transmit prescriptions and refill requests online. With this solution you can

reduce prescription errors, enhance prescription routing, complete online eligibility transactions,

have access to drug formularies, save time and effort, while at the same time support community

pharmacy and medication claims histories available in real time.

Surescripts connects prescribers in all 50 States through your own choice of ePrescribing

software to the Nation’s leading payers, chain pharmacies and independent pharmacies. Available

during emergency or routine care, this service gives you secure, low-cost, electronic access to

prescription and health information that can save your patients’ lives, improve efficiency and

reduce the cost of healthcare for all.


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Enterprise Resource Planning (ERP)

Enterprise resource planning (ERP) systems integrate internal and external management

information across an entire organization, embracing finance/accounting, manufacturing, sales and

service, customer relationship management, Electronic Medical Records and Practice Management,

etc. SCG’s ERP systems automate this activity with an integrated software application. The purpose

is to facilitate the flow of information between all of your practice’s or hospital’s functions and

departments inside the boundaries of your organization and manage the connections to your

patients and outside stakeholders.

Succor Consulting Group, Inc. has the capabilities to completely customize an ERP solution

to fit your needs and budgets.

General Health IT Services

Succor Consulting Group, Inc. provides, as your partner, an amazing array of Health

Information Technology Products and Services, allowing you to pick and choose which ones fit your

facility’s needs - all while operating parallel with HIPAA and other regulatory standards. As a HIT

Consulting firm, we have the experience and know-how to tailor a product/service program to fit

your environment, like missing puzzle pieces.

This allows us to hone in on your most critical needs, focus on your issues at-hand and put

together a package that will fit your budget and exceed your goals. Physicians and Clinicians are

becoming more aware of the benefits of using one reputable company for all of their Health IT

needs. Why use many vendors, IT companies and consulting firms - when we have it all? We have

the experienced professionals to cover all bases and place them in strategic alliance to confront

your most critical challenges, head-on.

Health Information Exchange (HIE)

Health Information Exchange (HIE) is a critical component for the Health IT industry’s

success with the American Recovery and Reinvestment Act of 2009 (ARRA), the meaningful use of

EHRs and health reform initiatives. Today's HIE is dynamic and the landscape will continue to

change. Succor Consulting Group, Inc. works with health information organizations (HIOs),

networks and initiatives at the local, regional and State levels to ensure the reliability and

interoperability of electronic health-related information sharing and that it is conducted in a

manner that protects the confidentiality, privacy and security of the shared information.

We welcome the HIE implementation challenge that is created as a standardized

interoperable model that is patient centric, trusted, longitudinal, scalable, sustainable, and reliable.

SCG, Inc. understands that Health Information Management principles are critical to the success of

HIEs and the nationwide health information network. Our HIE initiatives, enabled by technology,

will no-doubt improve the quality of care and patient safety and reduce healthcare costs.

HIPAA Compliance Services (MyCompliance)

Looking to take advantage of the incentives around “Meaningful Use” of certified EHRs?

Don’t forget security or these incentives could be replaced by significant fines and damaging

negative publicity. In the past, HIPAA security enforcement has been somewhere between lax and

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http://en.wikipedia.org/wiki/Manufacturing

http://en.wikipedia.org/wiki/Customer_relationship_management

http://en.wikipedia.org/wiki/Software


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non-existent. The HITECH Act has changed that and enforces more scrutiny and audits. It also

increased liability for non-compliance and significantly enhanced the enforcement of the existing

HIPAA Security Standards, exposing your areas of compliance that may have ‘dropped through the

cracks’.

Enforcement changes:

• Fines increased from a cap of $25,000 (2009 and prior) to a cap of $1,500,000 (now).

• $250,000 extending to $1,500,000 for “Willful Neglect.”

• States Attorney General now brings actions, not just HHS.

Data Breach Notification:

• Mandates public patient notification in the event of a suspected breach within 60 days.

• Applies to unauthorized uses and disclosures of "unsecured PHI."

Succor Consulting Group’s “MyCompliance” offers a pool of full-services to help healthcare

organizations address HIPAA compliance Security Standards. Let SCG help you improve your

security and compliance posture while reducing costs. Our Security Services and Professional

Services align directly with the many components of the HIPAA Security Standards - from an

administrational, physical and technical standpoint.

HITECH Incentives Procurement Assistance

Succor Consulting Group, Inc. will assist you in achieving your maximum ‘Meaningful Use’

Incentives in a number of ways. Our qualified staff will help your organization reach meaningful use

of your EHR. Below are just some of the ways we assist.

EHR optimization and meaningful use—leveraging an EHR's potential to improve quality

and value of care, by enhancing clinical and administrative workflows, process improvement,

template building, and clinical decision support alignment.

Technical reporting—such as Crystal Report writing, SQL programming, or other technical

services to support attestation and quality data submission to CMS

Privacy and security best practices—providing training on how to comply with legal

requirements to protect patient health information, including breach notification, risk mitigation,

policy and procedure templates, and business associate management.

Functional interoperability and HIE assessment and guidance—from the basics of e-

prescribing to preparing your organization to participate in health information exchange with other

provider organizations and with other entities such as the immunization registry, public health and

for quality reporting.

Hosted Exchange©

Hosted Exchange improves your productivity with powerful email, calendar and online

collaboration tools including a SharePoint® intranet portal (Group plan).

- Work Anytime, Anywhere with hosted email: Get full access to all of your email folders, contacts,

calendars, and files from any Microsoft Outlook or browser, from anywhere, anytime!

Keep Up to date: Any changes made to your emails, contacts, calendar and files in any

medium, such as Microsoft Outlook or browser access) are kept up to date when accessed

via any other medium.


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Stay Connected: Carry your contacts, calendar, notes, emails and task list on the road in

your BlackBerry, iPhone, Windows Phone 7 and other popular smartphones.

Work Offline: work on your email, change contacts, schedule meetings and modify files even

while disconnected from the Internet. Outlook can keep an offline copy of everything; any

changes made in offline mode are synchronized.

Hosted Sharepoint©

Succor Consulting Group, Inc. offers the reliable Microsoft SharePoint solution. It combines

a centralized document repository with collaboration, project tracking, and content management

tools. Using Hosted SharePoint, you can easily and efficiently manage projects and enhance the flow

of communication in your medical establishment.

Document Management

Securely organize and share files with team members in one central location.

Team Organization

Easily customize with workflows that fit your projects. Automatic alerts in hosted SharePoint keep

teammates up to date.

Microsoft Office® Integration

Smoothly integrates with apps you love. Hosted SharePoint works with Outlook®, Word, Excel®, and

PowerPoint®.

Integrated/Unified Communications

SCG, Inc.’s unified communications framework is to ensure that facility-wide information

sharing is automated, efficient and effective, and within Compliance Regulatory Standards. This

includes integrated capabilities for fast, secure, accurate emergency notifications, contact center

operations, on-call scheduling, employee/patient directory access and more. The goal is to achieve

new levels of patient care and safety, a more productive workforce and more satisfied patients,

family members and staff. Below is just a handful of our Integrated & Unified Communications

Products and Services:

Contact Center Solutions

Smartphone and tablet messaging

Physician-Directed Communications

Enhanced 911

Mass Notification & Incident Communications

Mobile Event Notification

Wide Area Paging: Infrastructure and Devices

Speech Recognition

Nurse Call Integration

Alarm Management Integration

Patient Monitoring Integration

Kiosk Solutions

Succor Consulting Group’s Kiosk has application specific peripherals such as biometric

identification, insurance card scanners, cameras, privacy screens and payment transaction devices.


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This streamlines patient and work flow, improves financial performance, ensures HIPAA privacy

compliance and provides patients with dramatically improved service.

Your Benefits:

-Save staff time & improve bottom-line

-Go “Green” by reducing paperwork

-Improve revenue cycle

-Control patient queue management.

-Fully secured and HIPAA compliant.

Patient Benefits:

-Reduced wait time

-Multi-language capabilities

-Easy to use touch Screen technology

-Improved patient privacy

-Improved quality of care

Lab Integration

SCG offers a unique opportunity for care delivery organizations and laboratories to employ

innovative technology for secure, HL7 compliant online communication and management of

electronic lab orders and results. We have the most flexible and customizable lab interface engine

available today.

You are ensured seamless, real-time information collaboration by enabling electronic, bi-

directional communication of lab, radiology and procedure orders and results between health

information management solutions, lab systems and compliant equipment. Electronic orders are

automatically coded with appropriate CPT codes and transmitted to the selected lab or equipment;

and results are automatically added to the patients’ electronic health records, eliminating the

chance for errors.

An intuitive interface allows providers to review pending and received results at a glance;

while the built-in collaboration functionality simplifies the consultation and follow-up process. This

streamlines information access, increases productivity, enhances information security and

eliminates communication errors, while assisting you with HIPAA Compliance.

Support for the following Labs:

- Quest Diagnostics, LabCorp, SunRise, Bio Reference, and Antek.

Custom interfaces are supported for the following diagnostic and monitoring equipment:

- ECG/EKG, X-Ray, MRI, Dialysis, Ultrasound and Vital Signs Monitors.

Benefits are:

- Online order & reorder, Online results, Reduces delays, Minimizes lab costs, Enhances

interpretation of results, immediate access to test status without staff intervention, eliminates

errors and ensures compliance.

Meaningful Use Assistance

Succor Consulting Group, Inc. has a Meaningful Use Assistance Program for our clients. We

assist you throughout the whole process, from registration, attestation, reporting and everything in

the middle to help ensure you are taking the proper measures and staying in-line with the CMS

criterion to procure your HITECH Incentives and maximize your returns.

Not only do we have highly trained staff that will ‘hold your hand’ throughout the process

and work closely with you and your staff, but we have a Meaningful Use Gauge built in to our EHR

that alerts you when you are missing information or need to take action. Whether you already have

an EHR system and just need the support to ensure you receive your Incentives or if you are looking

to us for your EHR needs, we are here to help you in any way we can. Contact us today to get

specific information regarding our unique program.


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Medication Reconciliation

SCG’s Medication Reconciliation ensures the consistency of treatment across the continuum

of care. Small slips in medication reconciliation not only impact the quality of patient care, but also

cost healthcare providers billions in revenues and remediation. That’s why more leading healthcare

IT developers, and their customers, are implementing medication decision support systems to help

clinicians make the right choices in meeting the exacting requirements of patient admission, care,

transfer and discharge with the right kind of documentation.

The advantages of our medication reconciliation:

- Provides detailed drug knowledge to ensure that all medications a patient may be taking can be

recorded electronically to support accurate med reconciliation.

-Multiple Access Points provide a drug vocabulary that allows users to record the patient’s known

medications, codified at the appropriate level of detail as broadly or narrowly as called for. Users

can search for, display and record drug information—from the drug name down to the specifics of

the medication order.

- Supports clinical workflow with reconfigured “orderables” to let physicians make the patient-

appropriate choices and evaluate risks with a minimum number of steps.

Merchant Services SCG’s Merchant Services Division Merchant Services understands the unique business needs of a medical office. We support multiple payment vehicles - such as credit and debit cards, private label cards, purchasing cards and checks. You can be sure your data is safe with our fraud protection tools. Our Merchant Services provides immediate insurance eligibility verification, claims

adjudication and secure payment processing at the point of service. It enables medical practices and

health care providers to dramatically streamline their billing procedures, lower collection costs and

improve cash flow.

Patients swipe their insurance card at the time of service and your medical practice receives a detailed response in seconds that includes:

Instant insurance eligibility verification with all major insurance companies. Patient payment responsibility including in-network or out-of-network information, co-pay

amounts, annual deductible information and more. Patients can then swipe their preferred credit or debit card to quickly settle their financial

responsibility. At your discretion, they can even establish a payment plan for costs that exceed their immediate ability to pay.

Mobile Capabilities

Access to the internet and connections to applications have moved from strictly being

accessible from computers, now to the convenience of mobile devices. You can essentially work

from anywhere your mobile device allows, keeping the open lines of communication at greater

heights than ever imagined. We offer a range of Mobile Capable Products and Services, from our

EHR system, Practice Management Solution, Web Design & Development Services, Cloud Computing

and public API Connections.

A majority of the products and services we offer have these mobile capabilities. Succor

Consulting Group, Inc. also has an application development division, ‘MyAppDev ‘ that can assist


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you with any application development needs you may have - that require mobile capabilities.

Contact our professionals today to find out how we can assist you with your mobile needs.

“MyCompliance” Legal Services

Succor Consulting Group’s ‘MyCompliance’ Medical Compliance Consulting offers more than

opportunity for you. We offer a service that is not just necessary, but required by 100% of every

medical practitioner in the United States. Whether you need assistance with HIPAA compliance or

any other compliance or legal help - we ensure your compliance with federal and State regulations

across the board. Our highly trained professionals and legal staff know exactly what to look for,

where to look, and how to solve your issues that may have fallen through the cracks.

In the past, HIPAA security enforcement has been somewhere between lax and non-

existent. The HITECH Act has changed that and enforces more scrutiny and audits. It also increased

liability for non-compliance and significantly enhanced the enforcement of the existing HIPAA

Security Standards, exposing your areas of compliance that may have ‘dropped through the cracks’.

Enforcement changes:

• Fines increased from a cap of $25,000 (2009 and prior) to a cap of $1,500,000 (now).

• $250,000 extending to $1,500,000 for “Willful Neglect.”

• States Attorney General now brings actions, not just HHS.

Data Breach Notification:

• Mandates public patient notification in the event of a suspected breach within 60 days.

• Applies to unauthorized uses and disclosures of "unsecured PHI."

Let SCG help you improve your security and compliance posture while reducing costs. Our

Security Services and Professional Services align directly with the many components of the HIPAA

Security Standards - from an administrational, physical and technical standpoint.

If you think you may have found us too late - we have our experienced attorneys at-hand to

assist you with any legal troubles you may have found yourself in - whether it’s HIPAA Compliance,

or any other legal representation that you may need. We are here to help.

Networking

SCG, Inc. is a leading Health IT firm who also specializes in managed IT services. We offer

networking services that integrate your computer networks, infrastructure, phone, data and

security systems - in one setting or with capabilities to connect you with satellite offices and large

IDNs. Our services are supported by relationships and certifications with the world's leading

technology companies including Microsoft, HP, VMware, Cisco Systems, Emerson and SonicWall.

Regular system monitoring, backups, upgrades and preventative maintenance by SCG, Inc.

eliminates downtime, increases security and reliability, while reducing network support costs. A

99.99% uptime performance guarantee of hosted network infrastructure reflects our commitment

to our medical clients.

Optical Character Recognition (OCR Scanner)

OCR is the mechanical or electronic conversion of scanned images of handwritten, typewritten or printed text into machine-encoded text. It is widely used as a form of data entry from some sort of original paper data source, whether documents, sales receipts, mail, insurance cards, IDs, or any number of printed records. It is crucial to the computerization of printed texts so


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that they can be electronically searched, stored more compactly, displayed on-line, and used in machine processes such as machine translation, text-to-speech and text mining. This saves you, your staff and patients time and money, while also reducing errors. SCG, Inc. offers "Intelligent" systems with a high degree of recognition accuracy for most fonts, which is leading edge in our industry. Designed, developed and fine-tuned to turn your scanned images, such as .pdf or .tif files into a text document. Our OCR enables you to take electronic images or printouts received from patients or other healthcare information systems and turn them immediately into text. Eliminating paper-based office activities and the cost to store large image files increases compliance and assists in the management of the coding processes. We provide the healthcare industry with proven and reliable computer-assisted coding (CAC) solutions that assist in the coding process and meet coders’ needs. A-Life's products and services assist coding operations for healthcare organizations specializing in Radiology, Pathology, Emergency Medicine and Cardiology to name a few.

Online & Onsite Training

We understand that implementing an EHR, Practice Management Solution or any other

Software can be a daunting task for any medical establishment. Differing “comfort levels” with

regard to technology often exist among practice personnel. Recognizing these differences and

providing you with options for training and implementation is why we give you two options: On-

Site, Full Service Training and online Full Service Training.

Patient Portals

Patient Portals are online applications that allow patients to interact and communicate with

you and your staff. Our patient portal services are available anywhere you have internet service at

all hours of the day and night. Depending on your needs, our patient portals exist as stand-alone

websites, while other portals are integrated into the existing website. SCG, Inc. also offers others,

which are modules integrated into our EHR or your existing EHR system.

What all of these services share is the ability of patients to interact with their medical

information, via the Internet. SCG, Inc. offers fully integrated, interactive support platforms for

healthcare facilities, patients and families, and medical personnel. Some of the features:

Check appointment schedules

Requests an appointment

Check lab results

Examine statements

Request a prescription refill

Complete new patient intake forms & much more!

Providers can send messages such as appointment reminders, electronic statements and lab results

to patients, via the patient portal. Providers can better communicate with their own patients. The

attending doctor can easily communicate with patients’ other attending physicians without the

potential delay of traditional mail or phone messages. You can rest assured our data is always

exchanged in a HIPAA compliant and secure fashion.


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PQRI Clinical Quality Measures

Physician Quality Reporting System quality measures detailed specifications and related

release notes for the individual Physician Quality Reporting System quality measures and measures

groups and other measures-related documentation needed by individual eligible professionals for

reporting the Physician Quality Reporting System measures through claims or registry-based

reporting.

Succor Consulting Group, Inc. has immediate access to this pertinent information and will

provide highly trained staff to assist you, whether you just need advice and resources or if you need

assistance in learning all of the details involved and staying within the lines of your PQRI Measures.

We know this can be a daunting task and are here to provide the professional assistance you need.

Practice Management Solutions

Our Practice Management software deals with the day-to-day operations of your medical

practice, and is designed to meet the broadest possible range of a modern practice’s administrative,

communication and fiscal management needs. Our PM software provides integrated access across

patient demographics, scheduling, electronic medical billing, administrative/financial reporting and

workflow management, connecting the front and back office operations, improving productivity

and reducing A/R delays.

Powerful functionalities and flexible architecture make SCG, Inc. your No.1 choice for

automating your business processes and reducing unnecessary overheads. User friendly interface

and simple point-and-click workflow expedites service delivery, while conserving time and effort.

Our system is integrated with CCHIT certified electronic medical records, patient portal, pay

for performance guidelines and workflow management tool to help consolidate information,

eliminate paper, optimize efficiency and accelerate revenues.

Features include:

- Patient profile

- Enterprise scheduling

- Eligibility verification

- Electronic billing

- Clean claim checks

- Electronic super bill

- Electronic data interchange

- Denial management

- Referral Management

- Key performance indicators KPIs

(Dashboard)

- Electronic communication

- Calendar, email & Reminders

- Workflow management

- Direct chart pull

- Data mining reports

- Patient statement cycling

- Audit trail & access control

Integrated Modules:

- EMR/EHR

- Document Imaging

- E&M coding optimization

- Follow up/recall tracking

- Reimbursement management

- Collections

- Payment plan

- Status check in & check out

- Pay for performance

- Patient portal

- Practice website

- Fax capability

- E-Learning


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Remote Medical Monitoring & Management (M3)

Succor Consulting Group’s proprietary RMMMS “M3” is one-of-a-kind. We have developed

and designed the World’s FIRST EVER Remote Medical Monitoring & Management Solution. There

is no other RMMS solution that was created just for the medical industry. Our “M3” is an invaluable

tool that helps increase the efficiency of your existing or non-existing technical support staff and

better leverage resources. Our RMMS delivers an arsenal of Health IT management tools such as:

- remote workstation and server monitoring

- remote workstation and server management

- trouble ticket tracking

- user information

- remote support

-customized automated alerts

-customized reporting

-one comprehensive interface

If there’s a way for automation; Succor Consulting Group, Inc. has already done it. Contact

our professionals to find out how Remote Monitoring and Management can be the key to a more

efficient and effective IT service delivery.

Risk Assessment & Management

Today’s Healthcare world is constantly changing — it’s unpredictable, volatile and seems to

become more complex every day, with all of the industry standards and regulations, and the

constant linger of HIPAA/HITECH compliance. By its very nature, it is fraught with risk.

SCG’s Risk assessment provides a mechanism for identifying which risks represent

opportunities and which represent potential pitfalls. Done right, a risk assessment gives our

medical clients a clear view of variables to which they may be exposed, whether internal or

external, retrospective or forward-looking.

Our highly trained staff understands for risk assessments to yield meaningful results,

certain key principles must be considered. Our risk assessments begin and end with specific

objectives that are anchored in key value drivers. These objectives provide the basis for measuring

the impact and probability of your risk ratings.

Healthcare Organizations that vigorously interpret our results of their risk assessment

process set a foundation for establishing an effective enterprise risk management (ERM) program

and are better positioned to capitalize on opportunities as they arise.

Contact us for more information on how we assist our clients with Risk Assessment and

help them manage this very important aspect of their practice or hospital.

Scanning & Indexing

Succor Consulting Group, Inc. offers document scanning and indexing services to practices

and hospitals for seamlessly converting their paper records into digital format. Patient documents

are scanned and indexed based on each of our clients’ unique criteria and stored electronically in

their document management systems.

Scanning and Indexing Key Features:

On-site/off-site service


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Volume high-speed scanning

Indexing and verification

Quality assurance/quality control

Integration with document management system

Skoot© File Sharing

Skoot is the easiest, most secure way to share files, whether they be patient records, X-rays

or any other large files. You can share with patients and staff inside or outside your organization.

And you can share your files easily and securely across your devices. Skoot will sync your files to

allow you to work seamlessly across your desktop, laptop, tablet, or smart phone.

Skoot lets you send huge files so effortlessly you’ll wonder why it wasn’t always this easy.

Skoot’s powerful technology works behind the scenes to make file transfers of ANY size a snap.

Skoot was designed from the ground up to handle file sharing. No work-arounds, no email

patches.

SkootSpace on your desktop is the best way to share files with the people or groups you

choose.

Skoot accommodates a broad variety of workflows including basic file transfers, updating,

collaboration, and content management.

End-to-end encryption secures HIPAA Compliance with privacy when sharing with other

Skoot subscribers.

Smartphone-Based Solutions

The surge in the popularity and usage of smartphones has resulted in physicians and their

staff, leveraging the mobile technology significantly to interact with one another and their patients.

Succor Consulting Group, Inc. has a number of products and services that are compatible with

Smartphones.

Access to the internet and connections to applications have moved from strictly being

accessible from computers, now to the convenience of mobile devices. You can essentially work

from anywhere your mobile device allows, keeping the open lines of communication at greater

heights than ever imagined. We offer a range of Mobile Capable Products and Services, from our

EHR system, Practice Management Solution, Web Design & Development Services, Cloud Computing

and public API Connections.

A majority of the products and services we offer have these mobile capabilities. Succor

Consulting Group, Inc. also has an application development division, ‘MyAppDev ‘ that can assist

you with any application development needs you may have - that require mobile capabilities.

Contact our professionals today to find out how we can assist you with your mobile needs.

Spam Filtering

Succor Consulting Group, Inc. offers the best of breed Spam Filtering.

A highly efficient web filter (URL filter / internet filter) requiring minimal administration

SaaS (Cloud) based security service requiring no local software installation

All traffic is routed through SCG’s web proxy where it is thoroughly analyzed

Actions are taken based on granular organization/group/user-level settings


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Hard block sites, completely blocking access to the site

Softblock sites, allowing access to sites after warning for an unlimited or limited amount of

time

Built in optional anti-virus scanner, with on-the-fly scanning

Unlimited number of custom categories can be added

Specialty Solutions

Succor Consulting Group, Inc. provides Health IT solutions to all Specialties in the Medical

Industry. We are well equipped to customize our solutions to your exact needs and requirements

for your specialty.

A

Acupuncture

Addiction Medicine

Adolescent Medicine

Aerospace Medicine

Allergy/Immunology

Anesthesiology

Audiologist

B

Bariatrician

C

Cardiac Electrophysiology

Cardiology

Chiropractic

Clinical Laboratory

Immunology

Clinical Pathology

Colon/Rectal Surgery

Critical Care

Cytopathology

D

Dermatology

Dermatopathology

Diabetes

Diagnostic Radiologist

E

Emergency Medical Tech

Emergency Medicine

Endocrinology

Endovascular Surgical

Neuroradiology

F

Family Practice

G

Gastroenterology

General Practice

General Surgery

Genetics

Geriatrics

Gynecology

Gynecology Oncology

H

Hand Surgery

Head and Neck Surgery

Hematology

Hematology/Oncology

Hepatology

Holistic Medicine

Hospitalist

I

Immunology

Infectious Disease

Internal Medicine

Interventional Cardiology

L

Legal Medicine

M

Medical Oncology

Medical Toxicology

N

Neonatology

Nephrology

Neurology

Neuroradiology

Neurosurgery

Nuclear Cardiology

Nuclear Medicine

Nutrition

O

Obstetrics/Gynecology

Occupational Medicine

Oncology

Ophthalmology

Optometry

Orthopedic Foot & Ankle

Orthopedic Reconstructive

Surgery

Orthopedic Spine Surgery

Orthopedic Surgery

Osteopathy

Otorhinolaryngology

P

Pain Management

Pathology

Pediatric Allergy

Pediatric Cardiology

Pediatric Critical Care

Pediatric Emergency

Medicine

Pediatric Endocrinology

Pediatric Gastroenterology

Pediatric

Hematology/Oncology

Pediatric Internal Medicine

Pediatric Neurology

Pediatric Ophthalmology

Pediatric Psychiatry

Pediatric Pulmonology

Pediatric Radiology


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Pediatric Surgery

Pediatrics

Perinatal

Physical Medicine/Rehab

Plastic Surgery

Podiatry

Preventative Medicine

Psychiatry

Psychology

Pulmonary Critical Care

Pulmonology

R

Radiation Oncology

Radiology

Reproductive

Endocrinology

Rheumatology

S

Sleep Medicine

Sports Medicine

Surgical Oncology

T

Thoracic Surgery

Transplant Surgery

Trauma Surgery

U

Urgent Care

Urology

V

Vascular & Interventional

Radiology

Vascular Surgery

W

Women’s Health

Superior Client Service & Support

It seems that nowadays acceptable Client Services and Support or almost nonexistent.

Succor Consulting Group’s Superior Client Service and Support systems are designed to enhance the

level of your satisfaction – that is, the feeling that our products and services have exceeded your

expectation, and our Support is extraordinary in our industry.

We value you and the relationship you have entrusted in us, and take a proactive approach

in providing you and your practice or hospital with the best overall experience possible, no matter

what levels of solutions we are providing to you. SCG, Inc. has developed a unique plan to aid in the

systematic improvement of your organization with our professional and friendly staff, who

understands that the Client Service and Support experience can change the entire perception you

will have when working with Succor Consulting Group, Inc.

Systems Integration Succor Consulting Group’s Systems Integration Consulting helps clients solve business challenges, accelerate business innovation and create opportunities to drive high performance. Our deep industry knowledge, worldwide reach, specialized people and unique approach make us a global leader. We work with you and your medical establishment to understand your goals and we have a clear vision of how to seamlessly integrate an accelerated solution to help meet those goals. Whether using emerging technologies, our custom development capability or established packaged software from market leaders, we solve industry-specific and shared enterprise problems. SCG, Inc. will help your organization cross into the realm of high performance at an accelerated pace. We have the capabilities to help your organization cross into the realm of high performance at an accelerated pace. In addition, we understand that any new solution must scale fast and complement existing systems and business processes to deliver value, whether they be EHRs, Practice Management Systems or anything else you may want to integrate. The foundation of our Systems Integration Division—our technology experience, our passion for research and innovation, our relationships with our clients and alliance partners and our industrialized approach—is our people. We have assembled a monumental team of highly motivated and deeply skilled SI professionals who operate as a global network and share a commitment to high performance. Whatever your Systems Integration needs are, we can handle the task.


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Unified Communications (Amcom Communications) Unified communications is the integration of real-time communication services such as instant messaging, presence information, telephony (including IP telephony), video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). Succor Consulting Group’s arsenal of Unified Communications products and services is the clear leader in end-to-end, mission-critical communication solutions for physician practices and hospitals. Just a few of our offerings:

Contact Center Solutions o Operator Console o Web-Based Directory, Messaging & Calendar Services o Physician Directed Communications o Mass Notification & Incident Communications o Enhanced 911 o Call Center Recording o Speech Recognition

Encrypted Smartphone and Tablet Messaging Scheduling

o On-Call Scheduling o Duties Hours Tracking

Enhanced 911 Solutions 911 Call Center Solutions Mass Notification and Incident Communications Mobile Event Notification Paging & Infrastructure Devices

o On-Site Paging o Wide Area Paging

Web Design & Development (WebforMed) Succor Consulting Group, Inc. offers end to end solutions for online marketing of your

medical practice or hospital with our experienced and dedicated “WebforMed” team of

professionals. Our services include medical website design, search engine marketing, business and

competitive analysis, strategic planning and execution of a comprehensive marketing strategy for

your medical practice and much more.

The Internet plays an integral role in our everyday lives and patients are now turning to the

web for answers to their medical concerns more frequently. A professional, informative and

interactive website helps provide your patients and future patients with an in-depth look at your

practice and acts as an educational resource to your visitors; i.e., conditions, treatments and

procedures.

SCG’s “WebforMed” Division allows you to easily create your own personalized website

with a wide range of content, specific to your healthcare specialty. You have the choice of using our

content to showcase your website or adding your own information to produce a unique website for

your practice. Our website packages provide all-inclusive comprehensive websites, Internet

marketing, patient resource development and dedicated support. Our relationship with you follows

a development path of consulting, researching, designing, publishing, search engine

optimization/marketing, support, reporting, growth and more. Some of our features include:

http://www.amcomsoftware.com/Solutions/Contact_Center_Solutions/

http://www.amcomsoftware.com/Solutions/Enhanced_911_Solutions

http://www.amcomsoftware.com/Solutions/911_Call_Center_Solutions

http://www.amcomsoftware.com/Solutions/Mass_Notification_And_Incident_Communications

http://www.amcomsoftware.com/Solutions/mobile_event_notification

http://www.amcomsoftware.com/Solutions/Paging_Infrastructure_And_Devices


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-Interactive Patient Portal

-Virtual Tour

-Physician Bios

-Newsletters

-White Papers

-Appointment Schedulers

-Domain Registration (e.g., yourname.com)

-E-mail Accounts

-Search Engine Ranking

-Online Patient Forms

-Monthly Website Statistics

-Photo Scanning and Placement on

-Website

-Online Bill Pay

-EHR Integration

-Photo Gallery

-Auto-Replies

-Email Newsletters

-RSS Feeds

-Online Forums

-Blogs

-Social Media Networking Integrations

-E-Forms

-Calendar Events

-Physician Referrals

-"Ask the Doctor"

-Prescription Refill Requests

-Online Surveys

-Patient Education Portal

Web Hosting (WebforMed) Succor Consulting Group’s HIPAA/HITECH Compliant “WebforMed” Web Hosting provides medical practices and hospitals with the infrastructure, environment and tools needed to build and manage quality websites. Take advantage of our high performing data center environment and redundant network to ensure high availability and access to your site. We offer multiple options for web hosting based on your needs.

Worldwide Visibility: Network connectivity and advertised IPs provides visibility worldwide so that your patients can find you.

Flexible Hosting: Shared, dedicated and colocation options and a staff that works with you to fit your needs.

Windows or Linux: We have experts in multiple operating systems to fit your requirements. Superior Connectivity: Access to Tier 1 providers, a redundant MPLS network with

International access and custom connectivity options. Private and Secure: Our secure and fully monitored data center environment features

multiple layers of physical and virtual security along with expert staff to offer you the best possible uptime.

Website Archiving (WebforMed) When you choose our “WebforMed” hosting solution you will automatically get HIPAA

Compliant domain archival and backup services. This archival solution ensures a backup of your

domain and all of the files that make up your website, giving you peace of mind that if there were

ever an intrusion or site corruption, the website could be easily replaced by the archive backup and

your practice or hospital back online within minutes.

Web Filtering Succor Consulting Group, Inc. offers top-of-the-line Web Filtering Services.

A highly efficient web filter (URL filter / internet filter) requiring minimal administration SaaS (Cloud) based security service requiring no local software installation All traffic is routed through SCG’s web proxy where it is thoroughly analyzed Actions are taken based on granular organization/group/user-level settings Hard block sites, completely blocking access to the site


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Softblock sites, allowing access to sites after warning for an unlimited or limited amount of time

Built in optional anti-virus scanner, with on-the-fly scanning Unlimited number of custom categories can be added

Wireless Mesh Systems Wireless Mesh Systems were created to combine infrastructures over vast distances, which also includes multi network connectivity. Succor Consulting Group, Inc. provides highly trained, certified network/system engineers for all of your telecommunication needs. Hospitals and Healthcare Organizations can benefit by increasing network connectivity, ensuring 99.99% uptime, providing enhanced wireless security, and bridging connectivity to satellite offices and hospitals within a specified region. This can also provide another stream of revenue for a hospital who provides wireless services to other individual physician practices in the area, for a premium. Workflow Management Having the ability to control all of our practice’s or hospital’s processes through digital workflows accelerates your operations, increases transparency, and improves the availability of information. Succor Consulting Group’s Integrated Workflow Management adapts to your preference and style, enabling you to truly personalize your operations, whatever system or solution you may be using. Our system is flexible enough to mirror your existing processes and innovative enough to revitalize them through powerful collaboration tools.

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