scotia csr presentation

13
SCOTIABANK Corporate Social Responsibility Thursday, November 12, 2009

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Page 1: Scotia CSR presentation

SCOTIABANKCorporate Social Responsibility

Thursday, November 12, 2009

Page 2: Scotia CSR presentation

AGENDA

CSR InitiativesWorkplace

Community

The Environment

Communication ToolsOnline

Sponsorship

Internal Communications

Analysis of communications tools Recommendations & Conclusion

Thursday, November 12, 2009

Page 3: Scotia CSR presentation

WORKPLACE

Stakeholders = Employees & their families, Communities

Diversity

Learning, development and leadership

Human rights in the workplace

Engaging employees

Health, safety and wellness and

Flexible work option

Thursday, November 12, 2009

Page 4: Scotia CSR presentation

COMMUNITY

Education

Health

social services and

Arts and culture

Thursday, November 12, 2009

Page 5: Scotia CSR presentation

THE ENVIRONMENTSTAKEHOLDERS:

EMPLOYEES, THE COMMUNITY AND NOT-FOR-PROFIT ORGANIZATIONS

*Environmental Efforts Within the Company

*Environmental Programs for Employees

*Environmental Efforts Within the Community

Thursday, November 12, 2009

Page 6: Scotia CSR presentation

COMMUNICATION TOOLS: ONLINE

www.scotiabank.ca

Facebook

Twitter

Youtube

Thursday, November 12, 2009

Page 8: Scotia CSR presentation

COMMUNICATION TOOLS:

INTERNAL COMMUNICATIONS

Basic formats - bulletin boards, email memos, poster

Monthly internal communication newsletter Marketing-At-A-Glance (MAAG)

Intranet site – ScotiaCares

FaceForward - internal Facebook for Scotiabankers

Thursday, November 12, 2009

Page 9: Scotia CSR presentation

ANALYSIS: INTERNAL COMMUNICATIONS

With more than 51,000 employees in some 50 countries, needs a successful internal communications plan

Majority of communication from the company to employees is by means of electronics

Scotiabank introduces multiple campaigns in an effort to improve employee environments, CSR initiatives and introduce new procedures

Drawbacks with Scotiabank’s online internal communications system are that not all employees have access to a computer at home

Thursday, November 12, 2009

Page 10: Scotia CSR presentation

ANALYSIS: SPONSORSHIP

Sponsorship http://www.youtube.com/watch?v=4pLiGDW4dWA

Thursday, November 12, 2009

Page 11: Scotia CSR presentation

ANALYSIS: ONLINE

Internet is primary communication tool

Most comprehensive tool

Emphasizes importance of all stakeholders

Positions Scotiabank as a positive global citizen

Thursday, November 12, 2009

Page 12: Scotia CSR presentation

RECOMMENDATIONS

Encourage user engagement through more comprehensive social media strategy

Should consider a social media platform that encompasses all their activities and initiatives and build an audience to disseminate messages to

i.e. Scotiabank branded YouTube page, Twitter, Facebook

Use traditional methods to communicate CSR initiatives

Thursday, November 12, 2009

Page 13: Scotia CSR presentation

THE ENDThank you

Thursday, November 12, 2009