1. Search UX:Going with the flowFrancis Rowland

2. Search UX: Going with the flow CONTEXT & FLOW 3. Search UX: Going with the flowSearch is about finding things 4. Search UX: Going with the flowExploration Often an iterative activity,going from one information source to another(after Marcia J Bates) 5. Search UX: Going with the flowNavigation Browsing through a hierarchy Ontologies; taxonomies Information facets Navigating an information architecture 6. Search UX: Going with the flow Asking questions Good question - what are Anna Friels measurements?! 7. Search UX: Going with the flow Narrowing 8. Search UX: Going with the flowContextSearch is a means to an end. It fits within a wider context of activity. 9. Search UX: Going with the flowFlowThe search activity fits into an overall flow.The less the users flow is interrupted, the better their experience 10. Search UX: Going with the flow Good user experience is smooth 11. Search UX: Going with the flow DESIGN CHOICES &PATTERNS 12. Search UX: Going with the flow Types of interactionGood, ol text boxesDrawing a polygonG Draw a molecule Speech 13. Search UX: Going with the flowA note on complex forms... 14. Search UX: Going with the flowResults pages These can be diverse, too... 15. Search UX: Going with the flowAesthetic usability effect http://bit.ly/kirVfq 16. Search UX: Going with the flow Design patternsLibraries of design patterns and components offer resusable, tried and tested solutions to common design problemsPagination vs Infinite (ish)Best guess (Im feeling lucky)Auto-completeDeep linksFilteringInstantFacetsetc 17. Search UX: Going with the flowDesign patterns you can use A couple of example resources... 18. Search UX: Going with the flowMAKING AN IMPACT 19. Search UX: Going with the flowAssessing what youve gotCritique Heuristics User research 20. Search UX: Going with the flow Heuristics8 Golden Rules of 8 Golden Rules ofInterface DesignInterface Design (Redux)(Ben Schneiderman)(Marti Hearst) 10 Us r aHeuri bilityTips fo rch stics10 Toping SeatS uppor(Jakob Nielsen)(Tyler Tate) 21. Search UX: Going with the flow User research Watch someone using your search system Learn about their context-of-use Observe Listen Gain insights 22. Search UX: Going with the flowThe power of analyticsve the power! You h a 23. Search UX: Going with the flowGo with the flowWhen a person is looking for information, they are usually engaged in some larger task, and do notwant their flow of thought to be interrupted by an intrusive design. - Marti HearstSearch is a big part oflots of everyday activityGood UX design isnt allabout visuals and glossDevelopers can influenceUX design Help to make a smooth flow from activity to activity 24. Search UX: Going with the flow Recommended reading BooksPresentations - Dont Make Me Think (Steve Krug) - The Scent of Search (Tyler Tate)http://slidesha.re/mdCk8D - Search User Interfaces (Marti Hearst)- The UX of Search (Stu Cruickshank) - Search Patterns (Morville & Callander) http://slidesha.re/jUkR7A - Forms That Work (Jarrett & Gaffney)Articles - Search Analytics for Your Site (Lou- Search as a Flow Experience (Tyler Rosenfeld) (out soon)Tate... again!) http://bit.ly/j9cLWA - Universal Principles of Design (from - Is your website design CRAP? (SEO Rockport)Andy) http://bit.ly/kWy3bT - Emotional Design (Don Norman)- In Defense of Eye Candy (Stephen PAnderson) http://bit.ly/kirVfq 25. Search UX: Going with the flow Get in touch Twitter: @francisrowland Blog: http://ebiinterfaces.wordpress.com LinkedIn: http://uk.linkedin.com/in/francisrowland Flickr: http://www.flickr.com/photos/francisrowland 26. Search UX: Going with the flow Photo Credits Isnt Flickr great? Thanks to: - inju (berrypicking) - meagan (bloodhound) - LRdeChile (Barry White) - jeanbaptisteparis (Ben Schneiderman) - kev/null (Jakob Nielsen) - Rosenfeld Media (Search Analytics book cover) - EJP Photo (Lego blocks) - Dru! (Noieck river valley)