secrets of awesome workplace revealed!

209
We all have...

Upload: vinod-kr-sharma

Post on 30-Nov-2014

91 views

Category:

Leadership & Management


0 download

DESCRIPTION

This presentation of mine is for sure inspired by work of some of my colleagues and is based purely on my professional work experience. I have no intentions of hurting the sentiments of viewer, you may or may not agree with my view. I personally feel the MOST used and ABUSED word in the corporate corridors is TRUST. Each one of us wants to be trusted without realizing what it makes to be trustworthy. I have tried to redefine the word visually, and would request viewers to please refer my slide notes to connect with the visuals used 'Thanks

TRANSCRIPT

Page 1: Secrets of Awesome workplace revealed!

We all have...

Page 2: Secrets of Awesome workplace revealed!

Desire

Page 3: Secrets of Awesome workplace revealed!

Great & Understanding parents

Page 4: Secrets of Awesome workplace revealed!

Perfect family

Page 5: Secrets of Awesome workplace revealed!

Best of friends

Page 6: Secrets of Awesome workplace revealed!

Look the BEST!

Page 7: Secrets of Awesome workplace revealed!

Perfect Body

Page 8: Secrets of Awesome workplace revealed!

Great colleagues

Page 9: Secrets of Awesome workplace revealed!

Great Workplace

Page 10: Secrets of Awesome workplace revealed!
Page 11: Secrets of Awesome workplace revealed!

BEST of EVERYTHING!

Page 12: Secrets of Awesome workplace revealed!
Page 13: Secrets of Awesome workplace revealed!
Page 14: Secrets of Awesome workplace revealed!

Desire to feel AWESOME is universal!

Page 15: Secrets of Awesome workplace revealed!

We will be focusing our discussion ...

Page 16: Secrets of Awesome workplace revealed!

Awesome Workplace

Page 17: Secrets of Awesome workplace revealed!

Awesome Workplace

Page 18: Secrets of Awesome workplace revealed!

Awesome Energy

Page 19: Secrets of Awesome workplace revealed!

Engaged Employees

Page 20: Secrets of Awesome workplace revealed!

Customers are HAPPY

Page 21: Secrets of Awesome workplace revealed!

Business is GOOD

Page 22: Secrets of Awesome workplace revealed!

Desire to be AWESOME is Universal

Page 23: Secrets of Awesome workplace revealed!

We all have desire to WIN

Page 24: Secrets of Awesome workplace revealed!

Employers & Employees shares the same We all have desire to WIN

Page 25: Secrets of Awesome workplace revealed!

Awesome workplace providesenvironment that unleashes Inherent

AMBITIONS

Page 26: Secrets of Awesome workplace revealed!

Awesomeness helps in sustaining SUCCESS

Page 27: Secrets of Awesome workplace revealed!

Awesomeness fuels INTERNAL & EXTERNAL

Loyalty

Page 28: Secrets of Awesome workplace revealed!

Making Workplace Awesome Is the responsibility of EVERYONE

Page 29: Secrets of Awesome workplace revealed!

You ought to be kidding.....

Page 30: Secrets of Awesome workplace revealed!

SERIOUSLY making workplace AWESOME is Everybody's JOB!

Page 31: Secrets of Awesome workplace revealed!

HOW?

Page 32: Secrets of Awesome workplace revealed!

Just Follow..

Page 33: Secrets of Awesome workplace revealed!

Systems Approach

Page 34: Secrets of Awesome workplace revealed!

Imagine Awesome Workplace like Employee Engagement System

Page 35: Secrets of Awesome workplace revealed!

INPUT PROCESS OUTPUT

Page 36: Secrets of Awesome workplace revealed!

INPUTS for Employee Engagement System

Page 37: Secrets of Awesome workplace revealed!

Awesome Workplace

Page 38: Secrets of Awesome workplace revealed!

Teamwork

Page 39: Secrets of Awesome workplace revealed!

Leadership

Page 40: Secrets of Awesome workplace revealed!

Trust in Leadership

Page 41: Secrets of Awesome workplace revealed!

Trust in Co-worker

Page 42: Secrets of Awesome workplace revealed!

Recognition

Page 43: Secrets of Awesome workplace revealed!

Feeling Valued

Page 44: Secrets of Awesome workplace revealed!

Job Satisfaction

Page 45: Secrets of Awesome workplace revealed!
Page 46: Secrets of Awesome workplace revealed!

Teamwork

Leadership Effectiveness

Trust in Leadership

Trust in Co-worker

Recognition

Feeling Valued

Job Satisfaction

Benefits

Page 47: Secrets of Awesome workplace revealed!
Page 48: Secrets of Awesome workplace revealed!

HAPPY & ENGAGED Employees

Page 49: Secrets of Awesome workplace revealed!

Engaged Employees

Believe Desire Vision Respect Efforts Skills

Page 50: Secrets of Awesome workplace revealed!

Motivated

Page 51: Secrets of Awesome workplace revealed!

Productive

Page 52: Secrets of Awesome workplace revealed!

Results

Page 53: Secrets of Awesome workplace revealed!

Loyal

Page 54: Secrets of Awesome workplace revealed!

That sounds interesting!

Page 55: Secrets of Awesome workplace revealed!

Does Every Organization has PERFECT Employee Engagement System?

Page 56: Secrets of Awesome workplace revealed!

Million dollar question?

Page 57: Secrets of Awesome workplace revealed!

NO

Page 58: Secrets of Awesome workplace revealed!

Broken

Employee Engagement Systems

Page 59: Secrets of Awesome workplace revealed!

Leading to....

Page 60: Secrets of Awesome workplace revealed!

Disengagement

Page 61: Secrets of Awesome workplace revealed!

Hostility

Page 62: Secrets of Awesome workplace revealed!

How to know whether Organization Engagement System is

PERFECT ?

Page 63: Secrets of Awesome workplace revealed!

Run diagnostics

Page 64: Secrets of Awesome workplace revealed!
Page 65: Secrets of Awesome workplace revealed!

But before THAT!!!

Page 66: Secrets of Awesome workplace revealed!

Definition of Best or Awesome place to

work

Page 67: Secrets of Awesome workplace revealed!

Best place to work where people simply love to work

Page 68: Secrets of Awesome workplace revealed!

Employee EngagementIs at an all-time LOW!

Page 69: Secrets of Awesome workplace revealed!
Page 70: Secrets of Awesome workplace revealed!
Page 71: Secrets of Awesome workplace revealed!

Employee Engagement System Indicators

Page 72: Secrets of Awesome workplace revealed!

ENGAGEMENT ANCHORS1.

Page 73: Secrets of Awesome workplace revealed!

ENGAGEMENT DRIVERS

2.

Page 74: Secrets of Awesome workplace revealed!

Engagement AnchorsDiagnostic in nature

Page 75: Secrets of Awesome workplace revealed!

Engagement DriversActionable in nature

Page 76: Secrets of Awesome workplace revealed!

MEASURE Employee Engagement Level

ENGAGEMENT ANCHORS

Page 77: Secrets of Awesome workplace revealed!

ENGAGEMENT ANCHORSCannot suggest ACTIONS for improving

Employee Engagement Level

Page 78: Secrets of Awesome workplace revealed!

ENGAGEMENT ANCHORSCategories

Page 79: Secrets of Awesome workplace revealed!

ENGAGEMENT ANCHORSAdvocacy

Page 80: Secrets of Awesome workplace revealed!

ENGAGEMENT ANCHORSDiscretionary Effort

Page 81: Secrets of Awesome workplace revealed!

ENGAGEMENT ANCHORSIntent

Page 82: Secrets of Awesome workplace revealed!

Advocacy IntentDiscretionary Effort

ENGAGEMENT+ + =

Page 83: Secrets of Awesome workplace revealed!

Insights about how to improve Employee Engagement Level

ENGAGEMENT DRIVERS

Page 84: Secrets of Awesome workplace revealed!

ACTIONS for improving Employee Engagement Level

ENGAGEMENT DRIVERS

Page 85: Secrets of Awesome workplace revealed!

All Engagement ANCHORS

Engagement DRIVERS

Page 86: Secrets of Awesome workplace revealed!

ENGAGED & HAPPY

Three states of Employee Engagement

1.

Page 87: Secrets of Awesome workplace revealed!

LOVE THEIR JOB

Page 88: Secrets of Awesome workplace revealed!

NOT ENGAGED 2.

Three states of Employee Engagement

Page 89: Secrets of Awesome workplace revealed!

CONFUSED

Page 90: Secrets of Awesome workplace revealed!

3.ACTIVELY DIS-ENGAGED

Three states of Employee Engagement

Page 91: Secrets of Awesome workplace revealed!

PRETEDNING TO OVERWORK

Page 92: Secrets of Awesome workplace revealed!

I AM THE ONLY ONE....

Page 93: Secrets of Awesome workplace revealed!

What to DO?

Page 94: Secrets of Awesome workplace revealed!
Page 95: Secrets of Awesome workplace revealed!
Page 96: Secrets of Awesome workplace revealed!

Not Engaged Employees

Page 97: Secrets of Awesome workplace revealed!
Page 98: Secrets of Awesome workplace revealed!

Organizations with higher levels of Engagement are more likely to PRODUCTIVE & FOCUSED

Higher Level of Engagement

Page 99: Secrets of Awesome workplace revealed!

Organizations with lower level of Engagement areHIGHLY UNPRODUCTIVE and

LACK FOCUS

Lower Level of Engagement

Page 100: Secrets of Awesome workplace revealed!

I am always thinking about ways to do my job better

I understand how my job helps the organization achieve success

I feel loyal to my immediate team or work group

1

2

3

Higher Level of Engagement

Page 101: Secrets of Awesome workplace revealed!

I am the only one who works very hard the organization

Always on a look out for praises for everything they do

I am underpaid

1

2

3

Lower Level of Engagement

Page 102: Secrets of Awesome workplace revealed!

Engagement DriversTOP

Page 103: Secrets of Awesome workplace revealed!

LEADERSHIP

Page 104: Secrets of Awesome workplace revealed!

Commitment

LEADERSHIP

Page 105: Secrets of Awesome workplace revealed!

Trustworthy

LEADERSHIP

Page 106: Secrets of Awesome workplace revealed!

Optimistic about future prospects

LEADERSHIP

Page 107: Secrets of Awesome workplace revealed!

Valuing People

LEADERSHIP

Page 108: Secrets of Awesome workplace revealed!

Trusting People

LEADERSHIP

Page 109: Secrets of Awesome workplace revealed!

Equal opportunity for GROWTH

LEADERSHIP

Page 110: Secrets of Awesome workplace revealed!

Now you know...

Page 111: Secrets of Awesome workplace revealed!
Page 112: Secrets of Awesome workplace revealed!

Awesome Organization

Page 113: Secrets of Awesome workplace revealed!

People feel VALUED

Page 114: Secrets of Awesome workplace revealed!

People feel VALUED

People have faith in their LEADERS

Page 115: Secrets of Awesome workplace revealed!

People feel VALUED

People have faith in their LEADERS

People were given equal OPPORTUNITIES

Page 116: Secrets of Awesome workplace revealed!

People feel VALUED

People have faith in their LEADERS

People were given equal OPPORTUNITIES

MOST preferred areas of ENGAGEMENT

Page 117: Secrets of Awesome workplace revealed!

RECOGNITION

Page 118: Secrets of Awesome workplace revealed!

RECOGNITIONFor

POWER

Page 119: Secrets of Awesome workplace revealed!

RECOGNITIONFor

POSITION

Page 120: Secrets of Awesome workplace revealed!

RECOGNITIONFor

AUTHORITY

Page 121: Secrets of Awesome workplace revealed!

RECOGNITIONappears

SCARY

Page 122: Secrets of Awesome workplace revealed!

RECOGNITIONShould ONLY be for....

Page 123: Secrets of Awesome workplace revealed!

RECOGNITIONFor

RESULTS

Page 124: Secrets of Awesome workplace revealed!

People were ValuedBased on their CONTRIBUTION

NOT on basis of theirPersonal Achievement

Page 125: Secrets of Awesome workplace revealed!

Fair and Equal treatmentFlexibility & Autonomy as long as they produce RESULTSPersonalised Praise & AppreciationAccess to New LearningAdditional Job ResponsibilityCelebrationsPromotionIncrements in accordance with workIncentives – Time off etc.

RECOGNITIONWhat do Employees want?

Page 126: Secrets of Awesome workplace revealed!

RECOGNITION - Very IMPORTANT!For general workforce

Page 127: Secrets of Awesome workplace revealed!

What is the Most Important Form of Recognition People want?

Page 128: Secrets of Awesome workplace revealed!
Page 129: Secrets of Awesome workplace revealed!

RECOGNITION - Very IMPORTANT!For Engaged Workforce

Page 130: Secrets of Awesome workplace revealed!
Page 131: Secrets of Awesome workplace revealed!

Frequency of Appreciation is Very IMPORTANT!

For Engaged Workforce

Page 132: Secrets of Awesome workplace revealed!
Page 133: Secrets of Awesome workplace revealed!

RECOGNITION is different For Engaged Workforce

And for Disengaged Workforce

Page 134: Secrets of Awesome workplace revealed!

Let us make our WORK PLACE

AWESOME!

Page 135: Secrets of Awesome workplace revealed!

IN AWESOME WORKPLACES ONE THING IS COMMON...

Page 136: Secrets of Awesome workplace revealed!
Page 137: Secrets of Awesome workplace revealed!
Page 138: Secrets of Awesome workplace revealed!
Page 139: Secrets of Awesome workplace revealed!
Page 140: Secrets of Awesome workplace revealed!
Page 141: Secrets of Awesome workplace revealed!

Forms the basis for

RELATIONSHIPS

Page 142: Secrets of Awesome workplace revealed!

Forms the basis for

TEAMWORK

Page 143: Secrets of Awesome workplace revealed!
Page 144: Secrets of Awesome workplace revealed!
Page 145: Secrets of Awesome workplace revealed!

Competence

Page 146: Secrets of Awesome workplace revealed!

Character

Competence

Page 147: Secrets of Awesome workplace revealed!

Ch

arac

ter

Page 148: Secrets of Awesome workplace revealed!

Co

mp

ete

nce

Page 149: Secrets of Awesome workplace revealed!

Character Intent

Integrity

Page 150: Secrets of Awesome workplace revealed!
Page 151: Secrets of Awesome workplace revealed!
Page 152: Secrets of Awesome workplace revealed!
Page 153: Secrets of Awesome workplace revealed!
Page 154: Secrets of Awesome workplace revealed!
Page 155: Secrets of Awesome workplace revealed!
Page 156: Secrets of Awesome workplace revealed!
Page 157: Secrets of Awesome workplace revealed!
Page 158: Secrets of Awesome workplace revealed!
Page 159: Secrets of Awesome workplace revealed!
Page 160: Secrets of Awesome workplace revealed!
Page 161: Secrets of Awesome workplace revealed!
Page 162: Secrets of Awesome workplace revealed!

Character Intent

AttitudeTransparencyOpenness

Page 163: Secrets of Awesome workplace revealed!

Attitude

Page 164: Secrets of Awesome workplace revealed!
Page 165: Secrets of Awesome workplace revealed!

Transparency

Page 166: Secrets of Awesome workplace revealed!
Page 167: Secrets of Awesome workplace revealed!

Openness

Page 168: Secrets of Awesome workplace revealed!
Page 169: Secrets of Awesome workplace revealed!

Character

Intent

AttitudeTransparencyOpenness

Page 170: Secrets of Awesome workplace revealed!

Character Intent

Integrity

Page 171: Secrets of Awesome workplace revealed!
Page 172: Secrets of Awesome workplace revealed!
Page 173: Secrets of Awesome workplace revealed!
Page 174: Secrets of Awesome workplace revealed!
Page 175: Secrets of Awesome workplace revealed!
Page 176: Secrets of Awesome workplace revealed!
Page 177: Secrets of Awesome workplace revealed!

Character Integrity

HonestyFairnessAuthenticity

Page 178: Secrets of Awesome workplace revealed!

Honesty is a VERYEXPENSIVE gift.Don’t expect it From CHEAP PEOPLE!

Honesty

Page 179: Secrets of Awesome workplace revealed!

Fairness is aPROFESSIONAL SkillThat MUST beDeveloped &exercised

Fairness

Page 180: Secrets of Awesome workplace revealed!

au.then.ti.ci.tyNoun, def:-1. Transparency2. Matching outer expression+ inner experience

Authenticity

Page 181: Secrets of Awesome workplace revealed!

Character

Integrity

HonestyFairnessAuthenticity

Page 182: Secrets of Awesome workplace revealed!

Character

Page 183: Secrets of Awesome workplace revealed!

Competence

Page 184: Secrets of Awesome workplace revealed!
Page 185: Secrets of Awesome workplace revealed!
Page 186: Secrets of Awesome workplace revealed!
Page 187: Secrets of Awesome workplace revealed!
Page 188: Secrets of Awesome workplace revealed!
Page 189: Secrets of Awesome workplace revealed!

Competence Capability

Results

Page 190: Secrets of Awesome workplace revealed!

Competence

Capability

Page 191: Secrets of Awesome workplace revealed!
Page 192: Secrets of Awesome workplace revealed!
Page 193: Secrets of Awesome workplace revealed!

Competence Capability

SkillKnowledgeExperience

Page 194: Secrets of Awesome workplace revealed!
Page 195: Secrets of Awesome workplace revealed!
Page 196: Secrets of Awesome workplace revealed!

Competence

Capability

SkillKnowledgeExperience

Page 197: Secrets of Awesome workplace revealed!

Competence

Results

Page 198: Secrets of Awesome workplace revealed!
Page 199: Secrets of Awesome workplace revealed!

Competence Results

ReputationCredibilityPerformance

Page 200: Secrets of Awesome workplace revealed!
Page 201: Secrets of Awesome workplace revealed!
Page 202: Secrets of Awesome workplace revealed!
Page 203: Secrets of Awesome workplace revealed!

Competence

Results

ReputationCredibilityPerformance

Page 204: Secrets of Awesome workplace revealed!

TRUST

CHARACTER COMPETENCE

INTENT INTEGRITY CAPABILITY RESULTS

ATTITUDE

TRANSPARENCY

OPENNESS

HONESTY

FAIRNESS

AUTHENTICITY

SKILL REPUTATION

KNOWLEDGE CREDIBILITY

EXPERIENCE PERFORMANCE

Page 205: Secrets of Awesome workplace revealed!
Page 206: Secrets of Awesome workplace revealed!

Now you know...

Page 207: Secrets of Awesome workplace revealed!

Secrets of creatingAWESOME WORKPLACE

Page 208: Secrets of Awesome workplace revealed!
Page 209: Secrets of Awesome workplace revealed!

Thank YouCA Vinod Kr. [email protected]