secrets of data-driven sales managers

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Secrets of Data-Driven Sales Managers A look at how today's sales leaders interact with their data.

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Page 1: Secrets of Data-Driven Sales Managers

Secrets of Data-DrivenSales ManagersA look at how today's sales leadersinteract with their data.

Page 2: Secrets of Data-Driven Sales Managers

Modern sales teams live and breathe data. From identifying opportunities to understanding performance, having the numbers on your side helps you lead with confidence. Our Data-Driven Sales Survey polled more than 400 sales leadersto see how this plays out in the trenches. Can sales organizations access thedata they need? Are they confident in its accuracy? Are they using iteffectively? We asked hard questions—and the answers surprised us.

INTRODUCTION

Page 3: Secrets of Data-Driven Sales Managers

FI N D I N G S

Page 4: Secrets of Data-Driven Sales Managers

Sales leaders need datato do their jobs well.

Page 5: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

Data is critical for more than96% of sales leaders.

84% rely on data todo their jobs well.

Page 6: Secrets of Data-Driven Sales Managers

Sales leaders want up-to-date information.(And they’re not getting it.)

Page 7: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

90% say real-time accessto data is important.

66% can't access their data in real time.( )BUT

Page 8: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

65% say it takes too long toreceive insights from their data.

Page 9: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

71% struggle with slow data analysis.

35% said it takes at least a fewhours to get the data they need.

31% said it takes acouple of days or more.

Page 10: Secrets of Data-Driven Sales Managers

Sales leaders are concerned aboutthe accuracy of their data.

Page 11: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

51% of sales leaders are concernedtheir data isn’t accurate.

Page 12: Secrets of Data-Driven Sales Managers

Access to data is not only slow―it's elusive.

Page 13: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

60% have to wait for somebody elsefor access to their data.

38% have no acces to data they need.

Page 14: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

of sales leaders say it’s too difficult to getmeaningful insights from their data.65%

Page 15: Secrets of Data-Driven Sales Managers

Data is overwhelming sales leaders.

Page 16: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

53% feel overwhelmed by thevolume of their data.

38% don't know what to dowith their data when they get it.

Page 17: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

Problems sales leaders have with their data:

frustrating

slowtoo hard to access

hard to understandinaccurate

behind

irrelevantnot enough time

complex

unreliable

not mobile

desktop onlydisparate

overwhelming don’t know whatto do with it

not up to date

don’t know whatto measure

not always accessible

lack of confidence

Page 18: Secrets of Data-Driven Sales Managers

Sales leaders want a better wayto consume their data.

Page 19: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

38% have to usemore than 4 systems.

59% of sales leaders must use1-3 systems to track goals and priorities.

Page 20: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

92%of sales leaders want to seedata in a single dashboard.

Only 31% can.( )

Page 21: Secrets of Data-Driven Sales Managers

would consume sales data more often if theycould see it in real time.66%

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

Page 22: Secrets of Data-Driven Sales Managers

73% would consume data more often if they could see it in one place.

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

Page 23: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

87% think it’s important to have accessto sales data on all their devices.

Page 24: Secrets of Data-Driven Sales Managers

Sales leaders spend too much time reporting.

Page 25: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

41% of sales leaders are responsiblefor creating their own reports.

Page 26: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

39% spend at least a few hoursper week creating and analyzing reports.

21% spend an entire dayor more each week creating

and analyzing reports.

Page 27: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

Sales results are typically consumed as:

third-party vendor (7%) spreadsheets (43%) dashboards (24%) email (13%) other (13%)

Page 28: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

Sales results are typically delivered as:

PowerPoint (12%) spreadsheets (36%) dashboards (19%) email (16%) other (17%)

Page 29: Secrets of Data-Driven Sales Managers

Reporting needs a serious reboot.

Page 30: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

Only 2% of sales leaders rate their relationshipwith their sales data an A- or better.

Page 31: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • F I N D I N G S

83% of respondents gave theirorganization lower than a B- when it

came to leveraging data— equivalent to a 2.30 GPA.

38% would gradetheir company

below a C-—equivalentto a 1.30 GPA.

Page 32: Secrets of Data-Driven Sales Managers

M E T H O D O LO G Y

Page 33: Secrets of Data-Driven Sales Managers

D ATA - D R I V E N S A L E S S U R V E Y • D E M O G R A P H I C S

More than 400 sales leaderscompleted the survey.

Page 34: Secrets of Data-Driven Sales Managers

Of those surveyed...

8%VPs

7%CEOs

2%Presidents75% of respondents were

managers and above. 26%Directors

31%Managers

D ATA - D R I V E N S A L E S S U R V E Y • D E M O G R A P H I C S

Page 35: Secrets of Data-Driven Sales Managers

Great mix of big and small companies:

D ATA - D R I V E N S A L E S S U R V E Y • D E M O G R A P H I C S

$500 million-$1 billion (7%)in revenue

$1 billion+ (21%)in revenue

$0-10 million (33%)in revenue

$10-500 million (39%)in revenue

Page 36: Secrets of Data-Driven Sales Managers

Great mix of big and small companies:

D ATA - D R I V E N S A L E S S U R V E Y • D E M O G R A P H I C S

501-5,000 (21%)employees

5,001-10,000 (5%)employees

0-50 (20%)employees

51-500 (29%)employees

10,000+ (17%)employees

Page 37: Secrets of Data-Driven Sales Managers

Sales leaders need timely access to data in order to do their jobs well, butmost of them don’t have it. Those who do, however, often lack confidence intheir data’s accuracy.

In a data-rich world, many sales leaders are overwhelmed by the amount ofinformation available, and spend hours each week creating reports.Ultimately, only 2% of survey participants would rate their relationship withsales data as an A- or better.

Domo transforms the way sales leaders take care of business.See for yourself how Domo can help you do the same.

CONCLUSION

Page 38: Secrets of Data-Driven Sales Managers