section 9: external and internal resources
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Section 9: External and internal resources. Management of Internal Resources. Functions of management. Management is a process of leadership involving 4 main functions: - PowerPoint PPT PresentationTRANSCRIPT
Section 9External and internal resources
AQA ICT A2 Level © Nelson Thornes 2009 1
Section 9: External and internal resources
Management of Internal Resources
Section 9External and internal resources
AQA ICT A2 Level © Nelson Thornes 2009 2
Functions of management
Management is a process of leadership involving 4 main functions:
Planning – the development of long and short-term plans requiring goals, objectives, strategies, policies, procedures and standards.
Organising – delegating authority assigning responsibility so that tasks are accomplished.
Directing – leadership through communication and motivation.
Controlling – observing and measuring performance of the organisation and modifying plans and activities where necessary.
Section 9External and internal resources
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What are the internal resources?
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Why do we need to manage resources?
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Hardware
Purchasing policy – who chooses hardware and decides how often it is upgraded or renewed?
Should equipment be purchased or leased?
Location of shared resources such as printers.
Allocation of server resources such as disk space.
Backup hardware to be used.
Availability of wireless access.
Control of access to removable media.
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Software
Who chooses what applications software is purchased and who has access to it?
Is software installed locally or on servers?
What network management software is to be used?
Utility software – firewall, anti virus, content filtering.
To what degree can users configure software?
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Communications
Structure of network cabling or wireless access.
How Internet access is to be provided.
Whether an intranet is required.
Which staff need access to the Internet.
Security issues such as encryption.
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Consumables
Which users have access to which printers?
Network accounting, e.g. are quotas to be set for disk space and printing?
Are consumables charged to users or viewed as an overhead?
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Facilities and power
What rooms will be available?
Will they have secured access?
Will they be air conditioned?
Where will network infrastructure such as servers, routers and switches be positioned?
How will equipment be protected against power surges or power failure?
How will use of power be kept to a minimum?
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People – security
User rights to data files across network – what access level to which files?
Security controls – what times, which workstations?
Training.
Code of conduct and disciplinary procedure as part of Contract of Employment.
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Human resources
Human resources should be used effectively and efficiently. Consider:
Appropriate skill level and job
Health and Safety provision
Training and support
Opportunities for promotion
Ergonomics and system design for efficiency/comfort
Team leadership: right mix of people