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Sector Statistics

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Sector Statistics. Objectives. Benchmarking the sector against the web. Benchmarking your institution. Future trends. First Sector Statistics Snapshot. 22 institutions 7 days, March 2006. Second Sector Statistics Snapshot. 22 institutions For all of May 2006 - PowerPoint PPT Presentation

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Page 1: Sector Statistics

Sector Statistics

Page 2: Sector Statistics

Objectives

Benchmarking the sector against the webBenchmarking your institution

Future trends

Page 3: Sector Statistics

First Sector Statistics Snapshot

•22 institutions

•7 days, March 2006

Page 4: Sector Statistics

Second Sector Statistics Snapshot

•22 institutions

•For all of May 2006

•Some of the Organisations included are:

Page 5: Sector Statistics

• Anglia Ruskin University,•Aston University, •Canterbury Christ Church University College, •Cass Business School, •City University,•Northampton University, •St Martins College, •Thames Valley University, •University College London, •University of Aberdeen, •University of Newcastle upon Tyne•University of Sheffield, •University of Westminster

•Canterbury Christ Church •Cass Business School, •Thames Valley University, •University College London, •University of Aberdeen, •University of Sheffield,

Page 6: Sector Statistics

Details of the Second Sector Statistics

Page views Visits Visitors25,057,592 6,243,979 4,065,222

Page 7: Sector Statistics

What should we measure?

Relevant data? "Lies, Damn Lies, and Web Statistics”

Business critical?CSFsCritical Success Factors – the few measures that define absolute organisational success or failureKPIs Key Performance Indicators – quantifiable measurements set in advance

Who are your clients/customers?

New technologies, are they worth the spend?

Page 8: Sector Statistics

How do we measure?

Single pixel method

IP database

Visitor Cookie

Page 9: Sector Statistics

Visitors Accepting Cookies

Overall:Accept 95.93%Decline4.07%

2006 Average Accept 96.8%Decline 3.2%

External:Accept 94.64%Decline 5.36%

Internal:Accept 97.90%Decline 2.10%

Page 10: Sector Statistics

How do people find my site?

Overall

56.29%

20.93

28.66

Three basic ways

Direct Entry

External Referrer

Search Engines

Page 11: Sector Statistics

Number of visitors per day

Perc

en

tag

e o

f vis

itors

fro

m

searc

h e

ng

ines

Visitors from search engines – Number of visitors

University General

Cass

CCCU

Aberdeen

TVU

UCL

Sheffield

Page 12: Sector Statistics

Number of visitors per day

Perc

en

tag

e o

f vis

itors

fro

m

searc

h e

ng

ines

Visitors from search engines – Number of visitors

University General

Aberdeen

Page 13: Sector Statistics

How do people find my site?

Overall

56.29%

20.93

28.66

Three basic ways

Direct Entry

External Referrer

Search Engines

External

39.98

21.62

38.38%

Page 14: Sector Statistics

Which search terms are my visitors using?

•What is your name?

University of ******

****** University

• Short name or long name?

• What about course titles?

•ac.uk?

Page 15: Sector Statistics

Cass:cass business schoolcassCassCass Business Schoollondon business schoolcass businesscity university casscass universitycass mbaCASS business schoolCity University: CassCASScity business schoolcity universitycass citycass business school londonLondon Business Schoolcity cassCASS BUSINESS SCHOOLcass.city.ac.uk

Sheffield:sheffield universityuniversity of sheffieldsheffieldsheffield uniUniversity of Sheffieldwww.shef.ac.ukshefsheffield mapSheffield universityrelationship problemsshef.ac.ukuniversity sheffieldmap of sheffielduniversitySHEFFIELDthe university of sheffieldSHEFFIELD UNIVERSITYsheffield.ac.ukmidwiferywww.sheffield.ac.uk

Page 16: Sector Statistics

Geographical

Average High Low

UK 77.3 90.0 58.0

USA 4.8 10.5 2.8

India 1.0 2.4 0.2

Page 17: Sector Statistics

Germany 0.8 China 0.7

Canada 0.7 France 0.7

Greece 0.5

Others 0.5 to 0.3

Australia, Taiwan, Spain, Italy, Netherlands, Nigeria, Pakistan, Malaysia, Hong Kong, Ireland, Portugal

Page 18: Sector Statistics

Germany 0.8 China 0.7

Canada 0.7 France 0.7

Greece 0.5

Others 0.5 to 0.3

Australia, Taiwan, Spain, Italy, Netherlands, Nigeria, Pakistan, Malaysia, Hong Kong, Ireland, Portugal

Page 19: Sector Statistics

Cass Business School

France1.40%China1.10%Canada1.10%Hong Kong S.A.R.1.00%Norway0.80%

United Kingdom60.50%United States6.60%India2.90%Greece2.50%Germany1.90%Italy1.70%

Page 20: Sector Statistics

United Kingdom58.30%United States9.20%Germany2.30%India2.00%CanadaFrance1.20%Spain1.10%

United Kingdom82.40%United States2.90%

University of Aberdeen:

Page 21: Sector Statistics

Perc

en

tag

e o

f re

turn

ing

vis

itors

Number of visitors per day

Returning visitors – Total website visitors

University General

Page 22: Sector Statistics

Visit duration – Number of page views per visit

Page views per visit

Tim

e s

pen

t p

er

pag

e

(sec)

University General

Page 23: Sector Statistics

Visit duration – Number of page views per visit

Page views per visit

Tim

e s

pen

t p

er

pag

e

(sec)

University General

Aberdeen

Page 24: Sector Statistics

Vis

it d

ura

tion

(s

ec)

Percentage returning visitors

Visit duration - Percentage returning visitors

University General

Sheffield

Aberdeen

Aberdeen Internal

UCLCanterbury Chirstchurch

Canterbury and christchurch Internal

Page 25: Sector Statistics

Visitor Loyalty – Site ActivityPerc

en

tag

e 1

-pag

e

vis

its

Percentage returning visitors

Page 26: Sector Statistics

Thank you !

Ranjit Sidhu

[email protected]

See when after I have become an honest man !

Page 27: Sector Statistics

Search Terms

Which search terms are my visitors using?

Page 28: Sector Statistics

Search Terms

• What is your name?

University of ************ University

• Short name or long name?

• What about course titles?

Page 29: Sector Statistics

Which continent do my visitors come from?

Page 30: Sector Statistics

Which Continent?

Average High LowEurope 88.8 95.5 76.8

Asia 4.8 10.7 3.0

North America 4.1 8.1 2.2

Africa 0.8 1.8 0.1

South America 0.4 1.8 0.1

Australisia 0.4 0.7 0.2Unknown 0.5

Page 31: Sector Statistics

Which countries do my visitors come from?

Page 32: Sector Statistics

Which Country?

Average High Low

UK 77.3 90.0 58.0

Page 33: Sector Statistics

Which Country?

Average High Low

UK 77.3 90.0 58.0

USA 4.8 10.5 2.8

Page 34: Sector Statistics

Which Country?

Average High Low

UK 77.3 90.0 58.0

USA 4.8 10.5 2.8

India 1.0 2.4 0.2

Page 35: Sector Statistics

Which Country?

Others

Germany 0.8 China 0.7

Canada 0.7 France 0.7

Greece 0.5

Others 0.5 to 0.3

Australia, Taiwan, Spain, Italy, Netherlands, Nigeria, Pakistan, Malaysia, Hong Kong, Ireland, Portugal

Page 36: Sector Statistics

What Domain Types?Average High

ISP 69.7 70.0

University 11.3 17.0

Corporate 4.1 7.5

Telecom 2.6 3.1

College 5.2 20.0

IT rated 2.0 3.1

Government 1.3 1.7

Page 37: Sector Statistics

Number of visitors per day

Perc

en

tag

e o

f vis

itors

fro

m

searc

h e

ng

ines

Visitors from search engines – Number of visitors

University General

Page 38: Sector Statistics

Perc

en

tag

e o

f re

turn

ing

vis

itors

Number of visitors per day

Returning visitors – Total website visitors

University General

Page 39: Sector Statistics

Visitor Loyalty – Site ActivityPerc

en

tag

e 1

-pag

e

vis

its

Percentage returning visitors

Page 40: Sector Statistics

Number of visitors per day

Perc

enta

ge o

f vis

itors

fro

m s

earc

h

en

gin

es

Visitors from search engines – Number of visitors

Government General

Page 41: Sector Statistics

Visitor Loyalty – Site ActivityPerc

en

tag

e 1

-pag

e

vis

its

Percentage returning visitorsUniversity General

Page 42: Sector Statistics