See Opening Checklist on the Website for a Detail View

The Basics of Opening a Hotel

The arThe General Manager(GM) or Operations Project Manager (OPM) should :t and science of opening a hotelReview the blueprints and specifications for the

entire buildingAssist in creation of model roomDevelop pre-opening staff planDevelop and manage pre-opening budgetDevelop operational supplies and equipment

budgetOversee the purchase, delivery and installation of

supplies and equipment

Blueprints:To ensure good flow for guests, staff and goodsConsider the location of:

car parkbellhop bag storage areahousekeeper’s closetRestaurants and cafes / kitchens

Pre-Opening Staff Plan:Draw up an organization chart with all positionsDraw up spreadsheet consisting of

Position titlesStart datesPay ratesBonus and allowancesBenefits

Labor costs 40%(taken from pre-opening staff plan)

Sales and marketing efforts 40%(advertising and promotion, contracts, public relations, and travelling to see clients)

Miscellaneous 20%(office space before moving, utilities, recruitment and selection costs, licenses etc)

Pre-Opening Budget:

$8000 to $10000 per room for 4 or 5 star hotelMay exceed 2500 items (more for full service

resort, less for in city business hotel)Include:

Front office and lobby items Guest room itemsFood and beverage (F&B) itemsBanquet itemsKitchen itemsAdministrative office itemsStaff uniform

Operational Supplies and Equipment: