segmentation , targeting, positioning power point 1

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    Thierry Benoun

    Segmentation

    , Targeting,

    Positioning

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    Aim : To introduce Planning

    segmentation, targeting and positioning

    Peter Drucker (2001): The aim of marketing is

    to know and understand the customer so wellthe product or service fits him and sells itself.

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    OBJECTIVES :to define segmentation, targeting

    and positioning

    to give examples of segmentation

    to apply segmentation to a company

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    Grouping consumers or business customers within amarket into smaller segments based on similarities in

    needs, attitudes or behaviour that marketing can

    address and serve better.

    Ex : Shotgun different from Riffle theory

    Market segmentation

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    Benefits of segmentation

    Lower marketing expenses.

    Target marketing communications

    Gain major portion of the market segment (J H Myers,1996)

    Better matching of customer needs, Taylor product

    Enhanced profits for business

    Better opportunities for growth

    Increased effectiveness in marketing compaign.

    improves customer satisfaction

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    Segmentation process and Strategies

    Four basic factors :(1) clear identification of the segment,

    (2) measurability of its effective size,

    (3) its accessibility through promotional efforts

    (4) its appropriateness to the policies and resources of the company.

    The foursegmentation-strategies are based on

    (a) behavioural

    (b) demographic,(c) psychographic

    (d) geographical differences.

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    Apply segmentation variables in consumer markets

    Customer characteristics

    Demographic, socioeconomic, geographic,

    lifestyle/personality

    Product-related approaches

    User types, consumption patterns, loyalty, price sensitivity,

    perceived benefits, application, purchase occasion, media

    exposure

    Example of wigan and leigh college clients

    Consumer market segmentation

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    Targeting

    Kurtz, Dave. (2010) states that a target market is a group of

    customers that the business has decided to aim its

    marketing efforts and ultimately its merchandise.

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    Evaluate and select segments for targeting

    Eliminate undesirable segments

    Check segment fit with internal factors

    Check segment fit with opportunities and threats

    Select segments that play to strengths/resources

    Check that segment can be reached/will respond

    Segments for targeting

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    PositioningA

    ccording to Ries,A

    . and Trout, J. (1981)Positioning is about Identifying a market niche for a

    brand. Positioning therefore involves aspects like

    price, promotion, distribution, packaging, and

    competition. You Create a unique impression in

    the customer mind.

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    Positioning should be

    based on differentiation that is relevant, believable,

    competitively distinctive

    carried through in marketing activities, product

    performance

    watch this

    WHAT ISPOSITIONING? DIFFERENCE BETWEEN VOLVO, FERRARI, LEXUS,BMW,

    http://www.youtube.com/watch?v=EvtaQhxBCIU&feature=player_detailpage

    Positioning

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    Conclusion

    What is segmentation

    What is Targeting

    What is positioning What are the benefits of segmentation

    4 strategies segmentation is based on

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    References

    Drucker, Peter. (2001) The Essential Drucker, Butterworth-Heinemann

    Ries, A. and Trout,J. (1981) Positioning, The battle for your mind, Warner Books - McGraw-Hill

    Inc., New York.

    Kurtz, Dave. (2010) Contemporary Marketing Mason, OH: South-Western Cengage Learning

    Myers,J.H.(2002) Eradication :Is it ecologically, financially, environmentallyand realistically

    possible? In Managing for HealthyEcosystems.