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    was enacted in 1959 to provide forcompulsory notification of vacancies to theEmployment Exchanges and for the

    rendition of returns relating to Employmentsituation by the employers.

    This act came into force with effect from

    1st May, 1960.

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    Prescribed format; name of the employer ,nature ofvacancy , no of posts to be filled , nature of employmentetc

    Number of vacancies to be filled by each category ofpersons if any

    Selection process ; interview or test also notificationwith regard to these

    If there's any change of dates ,the same needs to be

    notified Employer has to file returns to the local employment

    exchange

    The Employment Exchanges (CompulsoryNotification of Vacancies) Act

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    RecruitmentSelection :

    Concept andProcess ofSelection ;

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    Recruitment

    The process by which a job vacancy is identifiedand potential employees are notified.

    The nature of the recruitment process

    is regulated and subject to employment law. Main forms of recruitment through advertising in

    newspapers, magazines, trade papers andinternal vacancy lists.

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    Recruitment

    Job description outline of the roleof the job holder

    Person specification outline

    of the skills and qualities requiredof the post holder

    Applicants may demonstrate their suitabilitythrough application form, letter or curriculumvitae (CV)

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    WHAT IS SELECTION ?

    Employee Selection is theprocess of putting rightmen on right job.

    It is a procedure ofmatching organizationalrequirements with theskills and qualifications ofpeople.

    Effective selection canbe done only when thereis effective matching Person-Organization Fit

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    Recruitment Differentiated ToSelection

    Recruitment isconsidered to be apositive process as itmotivates more ofcandidates to applyfor the job.

    It creates a pool ofapplicants. It is justsourcing of data.

    Recruitmentprecedes selection

    Selection is anegative process asthe inappropriatecandidates arerejected here

    Selection involveschoosing the bestcandidate with bestabilities, skills andknowledge for therequired job.

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    Selection Process

    Begin with jobanalysis

    Job-oriented:

    describes specifictasks of job

    Worker-oriented:focuses on specific

    skills, abilities andtraits needed toperform job

    Techniques

    Interviews

    Questionnaires Direct observation

    Systematic Activitylogs

    Critical incidents:scenarios thatdifferentiate betweengood and bad

    employees

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    Recruitment Decisions

    Selection Ratio: relationship between thenumber of people to be hired and thenumber of people available to be hired.

    What happens when a lower number ofpeople are available?

    Reduce requirements for job (e.g., test scores)

    Increase salaries and benefits

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    Selection Techniques

    Resumes

    Interviews

    Letters of Recommendation Assessment Centers

    Psychological Tests

    Drug Tests Lie Detectors (!)

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    SelectionProcess

    FlowChart

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    Limiting Who Becomes anApplicant

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    Pre-Employment Screening

    Pre-screening interview

    Verify minimum qualifications

    Electronic pre-screening

    Scanning resumes and applications

    Electronic submission ofapplications

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    Applications

    Purposes of Applications

    Record of applicants interest in the job

    Provides a profile of the applicant

    Basic record for applicants who are hired

    Research effectiveness of the selectionprocess

    Application Disclaimers and Notices

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    Application Disclaimers andNotices

    Employment-at-will Indicates the right of the employer or employee to terminate the

    employment relationship at any time with or without notice orcause.

    References contacts Obtains applicants permission to contact references.

    Employment testing Notifies applicants of required drug tests, physical exams, or other

    tests. Application time limits

    Indicates how long the application will remain active.

    Information Falsification

    Indicates that false information is grounds for termination.

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    Application blanks

    Application blanks- this is designed tohave a detailed information about theapplicants

    printed application blanks . Elicit info in standard format

    It contains data record of the candidates personal details about age, qualifications

    reason for leaving previous job,

    Chronological employment history , experience

    Medical history, interests ,hobbies etc.

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    Job Performance, SelectionCriteria, and Predictors

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    Sample Application Form

    Figure 8

    6a

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    Sample Application Form

    Figure 8

    6b

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    Good training will not makeup for bad selection. Hire

    hard, manage easy

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    Selection and Testing: AbilityTests

    Cognitive Ability Tests

    Measure an individuals thinking, memory, reasoning,

    and verbal and mathematical abilities.

    Physical Ability Tests Measure strength, endurance, and muscular

    movement

    Psychomotor Tests

    Measure dexterity, hand-eye coordination, arm-handsteadiness, and other factors.

    Emotional intelligence tests

    English proficiency tests

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    Selection and Testing: AbilityTests

    Work Sample Tests

    Require an applicant to perform a simulated task.

    Assessment Centers

    A series of evaluation exercises and tests used for theselection and development of managerial personnel.

    Multiple raters assess participants in multiple exercisesand problems that are job content-related to the jobs

    for which the individuals are being screened.

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    Other Tests

    Personality Tests

    Minnesota Multiphasic Personality Inventory(MMPI)

    Myers-Briggs

    Honest and Integrity Testing

    Overt integrity tests

    Personality-oriented integrity tests

    Polygraphs (lie detector)

    Polygraph testing in pre-employment is prohibited (in

    most instances) by the Employee PolygraphProtection Act.

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    Personalit

    y

    Characteristics

    Figure 8

    8

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    Controversial and QuestionableTests

    Graphology (Handwriting Analysis)

    Analysis of the characteristics of an individuals

    writing that purports to reveal personality traits

    and suitability for employment.

    Psychics

    Persons who are supposedly

    able to determine a personsintellectual and emotionalsuitability for employment

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    Testing Considerations andConcerns

    Proper Use of Tests in Selection

    Use for additional information, notdisqualification

    Negative reactions by test takers to certaintests

    Costs of testing versus bad hires

    Legal Concerns and Selection TestingJob-relatedness (validity) of selection

    processes

    Compliance with EEO and prevailing country's

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    Types of Selection Interviews

    Figure 8

    9

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    Structured Interviews

    Structured Interview

    Uses a set of standardized questions asked ofall job applicants.

    Useful for initial screening and comparisons

    Benefits

    Obtains consistent information needed for selection

    decision Is more reliable and valid than other interview

    formats

    Meets EEO guidelines for the selection process

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    Structured Interviews (contd)

    Behavioral interview

    Applicants are asked to give specific examplesof how they have performed a certain task or

    handled a problem in the past.Helps discover applicants suitability for current

    jobs based on past behaviors.

    Assumes that applicants have had experiencerelated to the problem.

    Situational interview

    Applicants are asked how they would respondto a s ecific ob situation related to the content

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    Less Structured Interviews

    Nondirective Interview

    Applicants are queried using questions that aredeveloped from the answers to previous

    questions.Possibility of not obtaining needed information.

    Information obtained may not be not job-

    related or comparable to that obtained fromother applicants.

    Stress Interviews

    An interview designed to create anxiety andut ressure on an a licant to see how the

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    Effective Interviewing

    Conducting an Effective Interview

    Planning the interview

    Controlling the interview

    Using proper questioning techniques

    Question types to avoid in interviews

    Yes/No questions

    Questions that rarely produce a true answer

    Leading questions

    Illegal questions

    Questions that are not job related

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    SelectionInterviewQuestion

    s

    Figure 8

    10

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    Problems in the Interview

    Problems inthe Interview

    HaloEffect

    SnapJudgments

    NegativeEmphasis

    Biases andStereotyping

    CulturalNoise

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    Reliability and Validity inInterviews

    FaceValidity

    InterraterReliability

    IntraraterReliability

    InterviewReliability andValidity Issues

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    Lecturer / Tutor Selection and Rating Criteria

    Exceptional

    High-Performer

    Satisfactory

    Somewhat BelowExpectations

    Fails to MeetMinimumRequirements

    Often exceeds expectations; goes above and beyondthe call of duty; the benchmark for excellence; cant

    miss lectures or tutorials with this person; an HD.

    Sometimes exceeds expectations; generally performs bet-ter than many; relatively interesting and informative. Trieshard; shows honest interest in students. A high D.

    Pretty much average; not bad, but seldom excellent.Does what is expected. Shows up on time, and isprepared. A low D.

    Occasionally fails to meet expectations; not always pre-pared. Seems to lack energy and commitment. Doesnot seem willing to do more than necessary. Pass /Credit.

    Does not show up and is unprepared. Does not seemwilling or able to perform the job. Consistently fails to meetobligations and promises, e.g., misses appointments, fails todeliver on agreements. Does not seem to care aboutstudents.

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    Background Investigation

    Falsification of Background Information

    One-third of applications and resumes containfactual misstatements or significant omissions.

    Reference Checking MethodsTelephoning the reference

    Preprinted reference forms

    Outsourcing reference checking

    Legal Constraints

    Obtaining signed releases from applicants

    avoids problems with privacy issues

    B k d I i i

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    Background Investigation(contd)

    Giving References on Former Employees

    Employers can incur a civil liability forstatements made about former employees.

    Employers have adopted policies restricting therelease of reference information to name,employment dates, and job title.

    Risks of Negligent HiringEmployers must exercise due diligence in

    investigating an applicants background to

    avoid suits for the actions of their employees.

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    Background Investigation Sources

    Source: Based on Pinkerton, Top Security Threats and Management Issues

    Facing Corporate America Year 2000 Survey of Fortune 1000 Companies.

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    Making the Job Offer

    Offer Guidelines

    Formalize the offer with a letter to the applicantclearly stating the terms and conditions of

    employment.Avoid vague, general statements and

    promises.

    Require return of a signed acceptance of theoffer.

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    What a job offer will contain..

    Reporting Relationship Job Description

    Salary

    Nature of employment

    Bonus (or Commission) Potential

    Benefits

    Vacation & personal time off

    Expenses Start Date

    Car/Phone/Travel Expenses

    Disclaimers

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    Scenario

    Tom has been interviewing with several companies andhas received a job offer from a smaller local firm that wouldallow him to work on a variety of projects, develop newskills and continue taking courses at the UW. Thecompany has given him one week to review their offer.

    During that week Tom interviewed with another large well-known out of state firm that would look good on hisresume. At the end of the week he had not heard from thelarge company, so he accepted the job offer from the smalllocal firm. A half hour later he received a call from thelarge company offering him a job at $8,000 more annuallyplus a signing bonus.

    What are his options?

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    Resumes

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    Resumes: What to include

    Professional Strengths: primacy andpriming

    Summary of Education:degree, major,graduation date, university.

    Include highlights section (e.g., g.p.a.,activities).

    Due to short-term memory limits, use nomore than 7 highlights.

    Professional Experience: List in reversechronological order. Can include relevantvolunteer experience.

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    Hints and Tips for Resumes

    Make sure that you can be reached

    Only list your GPA/score if it is good

    Avoid use of I, my, me

    Proofread: one mistake and you are garbage Use active words

    No smaller than 12 pt font

    Stick to one page

    Use bullet format if possible

    Avoid fancy treatments, paper, and fonts

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    Cover Letters What to Include

    Opening paragraph: Identify position forwhich you are applying. How did you hearabout the position?

    Middle paragraph: Why do you want thistype of work? What are your mainqualifications/experience?

    Closing paragraph: Ask for interview.Request an answer to your letter.

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    Tips for Cover Letters

    Keep to one page

    Dont beg for job

    Proofread

    Dont rehash resume

    Dont discuss

    personal

    circumstances Dont badmouth

    previous employers

    Tailor letter to specificcompany

    Direct cover letter to

    specific person Dont write letter on

    stationary of currentemployer

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    Applying to Wipro

    RegisterPAN Card + NSR

    Final discussionwith the talent

    acquisition team

    SYNERGYOnline robust systemWhich serves as a

    database

    Duplication check&

    Verification duringprocessing

    ShortlistingTechnical interviews

    Document submission &background verification

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    Applying to Wipro

    Wipro has centers in over 50 countriesand the recruitment process differs insome manner from geography to

    geography as per your needs and the lawof the land.

    Follow a generic process that is commonto all potential Wiproites.

    works with only registered empanelledrecruiters

    do not charge any fee for recruitment

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    Follow the STAR Technique

    SITUATION

    RESULTS /RESOLUTION

    ACTION

    TASK

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    10 Interview Bloopers

    1. poor handshake (limp hand, tips of fingers)

    2. talking too much (talking too long, but notanswering direct questions; nervous talking)

    3. talking negatively about current or past teams,coworkers, employers/managers

    4. showing up late or way too early

    5. treating the receptionist rudely

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    6. asking about benefits, vacation time, or salary in aninitial interview

    7. not preparing for the interview

    8. verbal ticks (uhmmmm, like, you know)

    9. not enough/too much eye contact

    10.failure to match communication styles (e.g., tooinformal, too businesslike)

    10 Interview Bloopers

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    References

    Human Resource Planning: Dipak KumarBhattacharya ;2nd Edition, ExcelPublishers