self-service, self-manage: the auto claims trend
Post on 22-Oct-2014
346 views
DESCRIPTION
Self-service as a result of technology leads to self-management. Insurers have the technology to transform the DRP network relationship. Readily available KPIs give collision repair centers the data they need to self-manage and insurers the data they need to set in motion the performance-based assignment improvement cycle.TRANSCRIPT
Confidential
SELF-SERVICE, SELF-MANAGEThe Auto Claims Trend
Confidential
How can you differentiate yourself to the consumer?
Confidential
Embrace INNOVATION.
Confidential
We k
now
techn
olo
gy
dri
ves I
NN
OV
ATIO
N…
Confidential
…and innovation DRIVES
technology.
Confidential
Consumers want SELF-SERVICE.
Confidential
You want one
less HEADACHE to deal
with…
Confidential
…and the secret to differentiating yourself to
THE CONSUMER.
Confidential
The SECRET is…use technology to
DRIVE PERFORMANCE
ConfidentialThat’s our SPECIALTY.
Confidential
We combine your KEY PERFORMANCE INDICATORS,
Confidential
… the ability to FILTER for specific criteria,
Confidential
…and LOCATION…
Confidential
…to make
PERFORMANCE-BASED ASSIGNMENTS a reality.
Confidential
Focusing on this:
Confidential
…will lead to suppliers that SELF-MANAGE.
Confidential
You’re
happy.
They’re
happy.
